Predictika · Business security system quotes

An AI sales agent's business security quote, checked before it goes out

An AI sales agent prepares a quote for a business security system: the plan, the control panel, door, motion and environmental sensors, cameras and where their video is stored, keycard readers and smart locks, cellular backup, the installation, the term, a discount, and the upfront and monthly amounts the quote states. Before the quote goes out, the agent sends it to Predictika, which checks it against a declarative model of what each plan and device allows and returns a verdict, every reason, and the upfront and monthly amounts it computed.

Scope: ADT business security quotes on the Secure, Interactive and Complete plans: sensors per door and area, plan gating of video and access control, video storage and retention, cellular backup for fire detection, term, discount, and the stated upfront and monthly amounts. See everything this validator covers

This validator models business security system quotes on these plans, not just the scenarios shown below.

  • Plans — Secure, Interactive and Complete; cameras and video service belong to the Complete plan, and keycard readers, intercoms, smart locks, thermostats and lighting controls to Interactive and Complete.
  • Coverage — every entry door needs a door or window sensor, motion sensors must cover the floor area, and smoke and carbon monoxide detectors need cellular backup.
  • Video — cameras need cloud or on-site storage, an on-site recorder has a channel limit, and each storage type has a retention limit.
  • Access control — readers and smart locks cannot outnumber the entry doors, readers need keycards, and readers and intercoms are installed by a professional.
  • Term, discount and size — a minimum term, an approval for a long one, a minimum equipment purchase, a discount that needs a person and one that is blocked, and approvals for hood suppression, large camera systems and large premises.
  • Stated amounts — the upfront and monthly amounts the quote states are compared with the amounts computed from the equipment, discount, installation, plan, video and backup.

Any business security quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: residential systems, fire sprinkler design, extinguisher service, custom enterprise integrations, taxes and permits. Plan names, equipment types, the 36 month term, the $299 minimum equipment purchase and the starting installation fee follow public ADT business pages. All equipment prices, per-device limits, storage and retention limits, discount thresholds and the per-camera installation charge are modeled from comparable commercial alarm systems and are illustrative, not published by ADT.

The AI sales agentBuilds the security system quote from the conversation with the customer and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

6 scenarios in 2 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Plan gating of video and access controlOnly with care
Cameras, locks, readers and thermostats each belong to certain plans, so a rule is needed per device type and must be kept in step when plans change.
The plan and every device are compared in the same pass as all other rules.
Sensors per door and per areaOnly with workarounds
The number of door sensors depends on the entry doors, and the number of motion sensors on the floor area, so the limits are calculated rules that depend on other choices.
Each coverage limit is checked against the doors and area on every call, and each finding says what is short.
Video storage, retention and recorder sizeOnly with workarounds
Cameras need storage, each storage type has its own retention and channel limits, and storage without cameras is also an error, so several rules depend on the same choices.
Storage, retention and camera count are checked together, and each finding names the limit that was missed.
Fire detection needs cellular backupOnly with care
A dependency from smoke and carbon monoxide detectors to a separate backup option is easy to leave out when the options are added.
The dependency is checked on every call, whatever order the choices arrive in.
Upfront and monthly amounts reconciled with the stated onesOnly with workarounds
The amounts are built from equipment, discount, installation, plan, video, storage and backup, and a separate calculation is needed to compare them with what the quote states.
Both amounts are computed inside the model and compared with the stated ones on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as a step is completed, so a person often fixes one error and meets the next.
All findings, blocks and approvals, come back together.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The system needs at least 1 keypad on the control panel.
21 camera(s) are ordered; video surveillance service is part of the Complete plan only.
3Keycard readers, intercoms, smart locks, thermostats and lighting controls are remote controlled through the Interactive and Complete plans, not Secure.
43 camera(s) are ordered with no video storage; choose cloud or on-site storage.
5Video storage is ordered but there are no cameras.
6A system of 16 cameras needs a site survey for bandwidth and storage; a person should confirm.
717 cameras are more than the 16 channels of one on-site recorder.
8Cloud video retention of 31 days is longer than the 30 days offered.
9On-site video retention of 91 days is longer than the 90 days the recorder is sized for.
104 door and window sensors cover fewer than the 5 entry doors; every entry door needs a sensor.
112 motion sensors do not cover 5,001 square feet; one sensor covers 2,500 square feet.
12Smoke and carbon monoxide detectors are monitored over a cellular backup path; add cellular backup.
133 keycard readers are more than the 2 entry doors.
14Keycard readers are ordered with no keycards.
153 smart locks are more than the 2 entry doors.
16Keycard readers and intercoms are installed by a professional; they cannot be on a self setup order.
17A monitoring term of 35 months is shorter than the 36 month minimum.
18A monitoring term of 61 months is longer than 60 months; a person should approve it.
19The equipment purchase after discount is below the $299 minimum for business monitoring.
20The equipment discount is more than 10 percent of the equipment price; a person should approve it.
21The equipment discount is more than 25 percent of the equipment price.
22A hood suppression system is installed by a licensed fire contractor; a person should confirm scope and permits.
23Premises of 50,000 square feet need a site survey before installation; a person should confirm.
24A self setup order on the Complete plan needs a person to confirm that the video equipment suits self installation.
25The quote states $10.00 due upfront; the equipment, discount and installation give $891.00.
26The quote states $49.99 a month; the plan, video, storage and backup give $51.99.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Large Complete order with 17 cameras: Large Complete order for a 60,000 square foot site with 17 cameras and a large discount

The agent's request. Please quote the ADT Complete plan with professional installation for a site of 60,000 square feet with 6 entry doors: 8 door and window sensors, 20 motion sensors, 1 panic button, 10 dome cameras, 4 bullet cameras, 2 turret cameras, 1 doorbell camera, 7 keycard readers, with on-site video storage and 120 days of retention, with a hood suppression system, on a 72 month term, with an equipment discount of $3,000.00. The quote states $8,315.00 due upfront and $94.98 a month. It is ready to send.

Verdict: Blocked.

  • On-site recorder holds 16 cameras. 17 cameras are more than the 16 channels of one on-site recorder.
  • On-site retention above 90 days. On-site video retention of 120 days is longer than the 90 days the recorder is sized for.
  • Not enough motion coverage. 20 motion sensors do not cover 60,000 square feet; one sensor covers 2,500 square feet.
  • More card readers than entry doors. 7 keycard readers are more than the 6 entry doors.
  • Card readers without keycards. Keycard readers are ordered with no keycards.
  • Discount above 25 percent. The equipment discount is more than 25 percent of the equipment price.
  • Stated upfront does not match. The quote states $8,315.00 due upfront; the equipment, discount and installation give $9,089.00.
  • Discount above 10 percent. The equipment discount is more than 10 percent of the equipment price; a person should approve it.
  • Term above 60 months. A monitoring term of 72 months is longer than 60 months; a person should approve it.
  • Hood suppression system. A hood suppression system is installed by a licensed fire contractor; a person should confirm scope and permits.
  • Large video system. A system of 17 cameras needs a site survey for bandwidth and storage; a person should confirm.
  • Large premises. Premises of 60,000 square feet need a site survey before installation; a person should confirm.

2. Large Complete order with 17 cameras: The agent resubmits after fixing the errors

The agent's request. Please quote the ADT Complete plan with professional installation for a site of 60,000 square feet with 6 entry doors: 8 door and window sensors, 24 motion sensors, 1 panic button, 10 dome cameras, 4 bullet cameras, 2 turret cameras, 6 keycard readers, 40 keycards, with on-site video storage and 90 days of retention, with a hood suppression system, on a 72 month term, with an equipment discount of $2,000.00. The quote states $10,102.00 due upfront and $94.98 a month. It is ready to send.

Verdict: Needs approval.

  • Discount above 10 percent. The equipment discount is more than 10 percent of the equipment price; a person should approve it.
  • Term above 60 months. A monitoring term of 72 months is longer than 60 months; a person should approve it.
  • Hood suppression system. A hood suppression system is installed by a licensed fire contractor; a person should confirm scope and permits.
  • Large video system. A system of 16 cameras needs a site survey for bandwidth and storage; a person should confirm.
  • Large premises. Premises of 60,000 square feet need a site survey before installation; a person should confirm.
  • Amounts computed. $10,102.00 due upfront, $94.98 a month, $16,940.56 over the term.

3. Large Complete order with 17 cameras: The agent resubmits after fixing the errors

The agent's request. Please quote the ADT Complete plan with professional installation for a site of 30,000 square feet with 6 entry doors: 8 door and window sensors, 12 motion sensors, 1 panic button, 6 dome cameras, 2 bullet cameras, 6 keycard readers, 40 keycards, with on-site video storage and 90 days of retention, on a 60 month term, with an equipment discount of $400.00. The quote states $6,842.00 due upfront and $94.98 a month. It is ready to send.

Verdict: Allowed.

  • Amounts computed. $6,842.00 due upfront, $94.98 a month, $12,540.80 over the term.

4. Small office order on the Secure plan: Small office order with cameras and a smart lock on the Secure plan

The agent's request. Please quote the ADT Secure plan with professional installation for a site of 4,000 square feet with 6 entry doors: 4 door and window sensors, 2 motion sensors, 1 panic button, 1 smoke detector, 2 dome cameras, 1 smart lock, on a 24 month term. The quote states $1,907.00 due upfront and $49.99 a month. It is ready to send.

Verdict: Blocked.

  • Video needs the Complete plan. 2 camera(s) are ordered; video surveillance service is part of the Complete plan only.
  • Access control and automation need Interactive. Keycard readers, intercoms, smart locks, thermostats and lighting controls are remote controlled through the Interactive and Complete plans, not Secure.
  • Cameras with no video storage. 2 camera(s) are ordered with no video storage; choose cloud or on-site storage.
  • Entry door without a sensor. 4 door and window sensors cover fewer than the 6 entry doors; every entry door needs a sensor.
  • Smoke or CO detectors need cellular backup. Smoke and carbon monoxide detectors are monitored over a cellular backup path; add cellular backup.
  • Term below 36 months. A monitoring term of 24 months is shorter than the 36 month minimum.

5. Small office order on the Secure plan: The agent resubmits after fixing the errors

The agent's request. Please quote the ADT Complete plan with professional installation for a site of 4,000 square feet with 6 entry doors: 4 door and window sensors, 2 motion sensors, 1 panic button, 1 smoke detector, 2 dome cameras, 1 smart lock, with cloud video storage and 30 days of retention, on a 36 month term. The quote states $1,907.00 due upfront and $108.98 a month. It is ready to send.

Verdict: Blocked.

  • Entry door without a sensor. 4 door and window sensors cover fewer than the 6 entry doors; every entry door needs a sensor.
  • Smoke or CO detectors need cellular backup. Smoke and carbon monoxide detectors are monitored over a cellular backup path; add cellular backup.

6. Small office order on the Secure plan: The agent resubmits after fixing the errors

The agent's request. Please quote the ADT Complete plan with professional installation for a site of 4,000 square feet with 6 entry doors: 6 door and window sensors, 2 motion sensors, 1 panic button, 1 smoke detector, 2 dome cameras, 1 smart lock, with cloud video storage and 30 days of retention, with cellular backup, on a 36 month term. The quote states $2,084.00 due upfront and $113.98 a month. It is ready to send.

Verdict: Allowed.

  • Amounts computed. $2,084.00 due upfront, $113.98 a month, $6,187.28 over the term.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a quote for a business security system: the plan, the control panel, door, and more. Before the quote goes out, the agent sends it to Predictika, which checks it against a declarative model of what each plan and device allows and returns a verdict, every reason, and the upfront and monthly amounts it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote the ADT Complete plan. The quote states $8,315.00 due upfront and $94.98 a month. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with seven findings and five approvals, all in one answer. 17 cameras are more than the 16 channels of one on-site recorder. On-site video retention of 120 days is longer than the 90 days the recorder is sized for. 20 motion sensors do not cover 60,000 square feet; one sensor covers 2,500 square feet. The other four are on screen.
  6. The validator returned seven blocking findings and five approvals in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for video storage, retention and recorder size, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the motion sensors to 24, the keycard readers to 6, the retention to 90 days, the equipment discount to $2,000.00 and the upfront amount stated on the quote to $10,102.00. It sets the keycards to 40. It removes the doorbell cameras.
  10. It calls the validator again.
  11. Not blocked, but held for a person.
  12. The seven blocking findings are cleared; five approvals remain for a person: discount above 10 percent, term above 60 months, hood suppression system, large video system and large premises.
  13. The agent resubmits once more.
  14. The revised request. It changes the premises to 30,000, the motion sensors to 12, the dome cameras to 6, the bullet cameras to 2 and the upfront amount stated on the quote to $6,842.00. Two more changes are on screen. It removes the turret cameras and hood suppression system.
  15. It calls the validator once more.
  16. This time the validator clears it.
  17. All five earlier findings are cleared.
  18. Twelve problems caught in one call, fixed in two passes, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.