Predictika · Cable access (CCAP) equipment orders

An AI sales agent's E6000 CER order, checked before it goes out

An AI sales agent prepares an order for an E6000 Converged Edge Router: the router system modules (RSM) with their interface cards, the downstream and upstream cable access modules (DCAM and UCAM) in their first or second generation, license bundles, the software release, the spectrum the cable operator needs and the uplink ports. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the figures in the E6000 CER data sheets and returns a verdict, every reason and the figures it computed.

Scope: E6000 CER chassis kits, RSM, DCAM and UCAM modules of both generations, interface cards, DOCSIS 3.0 license bundles, spectrum, software release and uplink ports. See everything this validator covers

This validator models an order for the ARRIS E6000 CER (Gen 1 and Gen 2 modules), based on the public E6000 CER data sheets, not just the scenarios shown below.

  • Generations and interface cards — the RSM-2 needs the RPIC-2Q and the Gen 1 RSM uses the Gen 1 RPIC; the DCAM-2 needs the DPIC-2 and the RSM-2; the Gen 1 DCAM and the Gen 1 UCAM do not work with the RSM-2; the UCAM-2 works with both RSM generations.
  • License bundles — each DCAM-2 needs an initial downstream bundle (128, 160, 192 or 256 channels for Annex A; 128, 160 or 192 for Annex B) plus optional 48-channel add-ons; each UCAM-2 needs an initial upstream bundle (48, 72, 96, 138, 144 or 192 channels) plus 24, 32 or 48-channel add-ons, up to the 288 SC-QAMs a module carries. Licensed channels in total are compared with what the cable operator needs.
  • Spectrum, release and DOCSIS 3.1 — downstream range by module (DCAM-2 108 to 1218 MHz; Gen 1 DCAM 57 to 999 MHz on Annex B or 90 to 1002 MHz on Annex A), upstream limit (85 MHz for the Gen 1 UCAM and Release 4.0; up to 204 MHz on the UCAM-2 hardware), 12 upstream SC-QAMs on a port, and DOCSIS 3.1 service, which is described for the Gen 2 modules only and not on Release 4.0.
  • Ports and uplinks — downstream RF ports (16 on each DCAM-2, 8 on each Gen 1 DCAM), upstream RF ports (24 on each UCAM) and network-side uplink ports (each RSM-2 with its RPIC-2Q has three 100 GE and ten 10 GE; each Gen 1 RSM has eight 10 GE; a duplex kit has two RSMs, a simplex kit one). Remote PHY goes to a person, because the data sheets call it a future software upgrade.

Any E6000 CER order that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (the data sheets say the full price list is available from ARRIS, so this page shows no price build-up), license sizing for Gen 1 modules, how many modules fit in a chassis (the data sheets read do not state it), optics, software maintenance, the E6000n and E6000r Remote PHY devices, and release-specific features beyond the Release 4.0 limits named above. A later release is not checked for features it may add.

The AI sales agentBuilds the order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

8 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Module generations that work together only in some pairingsOnly with workarounds
A UCAM-2 works with both RSM generations, but a Gen 1 UCAM or DCAM does not work with the RSM-2, and the DCAM-2 needs its own interface card. A rules-based CPQ needs a compatibility matrix across several lines, kept in step with every new module.
The generations of every module and card arrive in one request and each pairing is checked on every call.
License bundles that differ by annex, with add-ons and a hardware capOnly with care
Initial bundle sizes differ for Annex A and Annex B, add-ons come in other sizes, and the total per module must stay within what the hardware carries. Each limit is a separate rule to maintain.
The bundle, the add-ons and the module limit are computed together on every call.
Spectrum limits that depend on module generation, annex and releaseOnly with workarounds
The usable range changes with the generation of the module, the annex and the software release, so a rule needs a condition for each combination, and a gap is usually found only after the order is placed.
The module generations, annex, release and the spectrum the operator needs are compared together, in any order.
Ports and uplinks totalled across modules and RSMsOnly with care
Each module type adds its own port count and a duplex kit doubles the uplinks, so the totals have to be recomputed against what the operator needs.
The totals are computed and compared with the needs on every call.
Licensed channels the quote statesOnly with care
The stated total comes from the bundles and add-ons per module times the number of modules, so a rule has to recompute it and compare.
The stated figure is a field in the request, compared with the computed one on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a person often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The RSM-2 requires the RPIC-2Q and does not operate with the Gen 1 RPIC.
2The RPIC-2Q is the interface card for the RSM-2; the Gen 1 RSM uses the Gen 1 RPIC.
3The Gen 1 DCAM is not compatible with the RSM-2.
4The Gen 1 UCAM is not compatible with the RSM-2; the UCAM-2 works with both RSM generations.
5The DCAM-2 is not compatible with the Gen 1 RSM; it requires the RSM-2.
6The DCAM-2 requires the DPIC-2 and does not operate with the Gen 1 DPIC.
7A DCAM-2 initial license bundle of 100 downstream channels is not offered for this annex; Annex A offers 128, 160, 192 and 256 and Annex B offers 128, 160 and 192.
8A DCAM-2 initial license bundle of 256 downstream channels is not offered for this annex; Annex A offers 128, 160, 192 and 256 and Annex B offers 128, 160 and 192.
9A UCAM-2 initial license bundle of 100 upstream channels is not offered; the bundles are 48, 72, 96, 138, 144 and 192.
10The order licenses 312 upstream channels on each UCAM-2; a module carries at most 288 SC-QAMs.
11The order needs 1100 downstream channels; the DCAM-2 modules are licensed for 1056 in total.
12The order needs 800 upstream channels; the UCAM-2 modules are licensed for 720 in total.
13The order needs 97 downstream RF ports; the DCAM modules provide 96 in total (16 on each DCAM-2, 8 on each Gen 1 DCAM).
14The order needs 145 upstream RF ports; the UCAM modules provide 144 in total (24 on each UCAM).
15The order needs 13 upstream SC-QAMs on one RF port; a UCAM carries up to 12 on each port.
16The order needs downstream channels from 57 to 1002 MHz; the DCAM-2 covers 108 to 1218 MHz, and the Gen 1 DCAM covers 57 to 999 MHz (Annex B) or 90 to 1002 MHz (Annex A).
17The order needs downstream channels from 108 to 1219 MHz; the DCAM-2 covers 108 to 1218 MHz, and the Gen 1 DCAM covers 57 to 999 MHz (Annex B) or 90 to 1002 MHz (Annex A).
18The order needs upstream channels up to 204 MHz; the Gen 1 UCAM and Release 4.0 support up to 85 MHz, and the UCAM-2 hardware supports up to 204 MHz.
19The order needs upstream channels up to 205 MHz; the Gen 1 UCAM and Release 4.0 support up to 85 MHz, and the UCAM-2 hardware supports up to 204 MHz.
20DOCSIS 3.1 service (OFDM downstream, OFDMA upstream) is described for the Gen 2 DCAM-2 and UCAM-2 modules only, and Release 4.0 supports no OFDMA.
21The order needs 7 network-side 100 GE ports; the RSM modules provide 6 (3 on each RSM-2 with its RPIC-2Q, none on the Gen 1 RSM).
22The order needs 21 network-side 10 GE ports; the RSM modules provide 20 (10 on each RSM-2 with its RPIC-2Q, 8 on each Gen 1 RSM).
23The order needs 4 network-side 100 GE ports; the RSM modules provide 3 (3 on each RSM-2 with its RPIC-2Q, none on the Gen 1 RSM).
24The data sheets describe Remote PHY operation on the E6000 CER as a future software upgrade and say roadmap items are subject to change; a person should confirm availability.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Gen 2 chassis and module compatibility: Gen 1 DCAM modules ordered for an RSM-2 chassis

The agent's request. Please quote an E6000 CER with a duplex chassis kit, RSM-2 modules with the Gen 1 RPIC, 6 Gen 1 DCAM modules with the Gen 1 DPIC on Annex B, and 6 UCAM-2 modules, each with an initial license bundle of 96 upstream channels and add-on bundles (1 of 24 channels), on a release later than 4.0. The headend needs 90 downstream RF ports from 108 to 990 MHz, 140 upstream RF ports and 700 upstream channels up to 85 MHz with 4 upstream SC-QAMs on a port, and 4 100 GE and 12 10 GE uplink ports. DOCSIS 3.1 service is not required and Remote PHY is not required. It is ready to send.

Verdict: Blocked.

  • RSM-2 needs the RPIC-2Q. The RSM-2 requires the RPIC-2Q and does not operate with the Gen 1 RPIC.
  • Gen 1 DCAM does not work with the RSM-2. The Gen 1 DCAM is not compatible with the RSM-2.
  • Not enough downstream RF ports. The order needs 90 downstream RF ports; the DCAM modules provide 48 in total (16 on each DCAM-2, 8 on each Gen 1 DCAM).

2. Gen 2 chassis and module compatibility: The agent resubmits after fixing the errors

The agent's request. Please quote an E6000 CER with a duplex chassis kit, RSM-2 modules with the RPIC-2Q, 6 DCAM-2 modules with the DPIC-2 on Annex B, each with an initial license bundle of 128 downstream channels and 1 add-on bundle of 48 channels, and 6 UCAM-2 modules, each with an initial license bundle of 96 upstream channels and add-on bundles (1 of 24 channels), on a release later than 4.0. The headend needs 90 downstream RF ports and 1,000 downstream channels from 108 to 990 MHz, 140 upstream RF ports and 700 upstream channels up to 85 MHz with 4 upstream SC-QAMs on a port, and 4 100 GE and 12 10 GE uplink ports. DOCSIS 3.1 service is not required and Remote PHY is not required. The order states 1,056 downstream channels licensed in total. It is ready to send.

Verdict: Allowed.

  • Order summary. 6 DCAM-2 and 6 UCAM-2 modules are licensed for 1056 downstream and 720 upstream channels in total, behind 2 RSMs.

3. License bundles and channel needs: A 100-channel DCAM-2 bundle and UCAM-2 licenses over the module limit

The agent's request. Please quote an E6000 CER with a duplex chassis kit, RSM-2 modules with the RPIC-2Q, 8 DCAM-2 modules with the DPIC-2 on Annex B, each with an initial license bundle of 100 downstream channels, and 8 UCAM-2 modules, each with an initial license bundle of 192 upstream channels and add-on bundles (1 of 24 channels, 2 of 48 channels), on a release later than 4.0. The headend needs 120 downstream RF ports and 1,500 downstream channels from 108 to 1,002 MHz, 180 upstream RF ports and 2,000 upstream channels up to 85 MHz with 4 upstream SC-QAMs on a port, and 4 100 GE and 12 10 GE uplink ports. DOCSIS 3.1 service is not required and Remote PHY is not required. The order states 800 downstream channels licensed in total. It is ready to send.

Verdict: Blocked.

  • DCAM-2 license bundle not offered. A DCAM-2 initial license bundle of 100 downstream channels is not offered for this annex; Annex A offers 128, 160, 192 and 256 and Annex B offers 128, 160 and 192.
  • UCAM-2 licensed above its hardware limit. The order licenses 312 upstream channels on each UCAM-2; a module carries at most 288 SC-QAMs.
  • Downstream channels below the requirement. The order needs 1500 downstream channels; the DCAM-2 modules are licensed for 800 in total.

4. License bundles and channel needs: The agent resubmits after fixing the errors

The agent's request. Please quote an E6000 CER with a duplex chassis kit, RSM-2 modules with the RPIC-2Q, 8 DCAM-2 modules with the DPIC-2 on Annex B, each with an initial license bundle of 128 downstream channels and 1 add-on bundle of 48 channels, and 8 UCAM-2 modules, each with an initial license bundle of 192 upstream channels and add-on bundles (2 of 48 channels), on a release later than 4.0. The headend needs 120 downstream RF ports and 1,500 downstream channels from 108 to 1,002 MHz, 180 upstream RF ports and 2,000 upstream channels up to 85 MHz with 4 upstream SC-QAMs on a port, and 4 100 GE and 12 10 GE uplink ports. DOCSIS 3.1 service is not required and Remote PHY is not required. The order states 1,408 downstream channels licensed in total. It is ready to send.

Verdict: Blocked.

  • Downstream channels below the requirement. The order needs 1500 downstream channels; the DCAM-2 modules are licensed for 1408 in total.

5. License bundles and channel needs: The agent resubmits after fixing the errors

The agent's request. Please quote an E6000 CER with a duplex chassis kit, RSM-2 modules with the RPIC-2Q, 8 DCAM-2 modules with the DPIC-2 on Annex B, each with an initial license bundle of 128 downstream channels and 2 add-on bundles of 48 channels, and 8 UCAM-2 modules, each with an initial license bundle of 192 upstream channels and add-on bundles (2 of 48 channels), on a release later than 4.0. The headend needs 120 downstream RF ports and 1,500 downstream channels from 108 to 1,002 MHz, 180 upstream RF ports and 2,000 upstream channels up to 85 MHz with 4 upstream SC-QAMs on a port, and 4 100 GE and 12 10 GE uplink ports. DOCSIS 3.1 service is not required and Remote PHY is not required. The order states 1,792 downstream channels licensed in total. It is ready to send.

Verdict: Allowed.

  • Order summary. 8 DCAM-2 and 8 UCAM-2 modules are licensed for 1792 downstream and 2304 upstream channels in total, behind 2 RSMs.

6. DOCSIS 3.1, release and Remote PHY: DOCSIS 3.1 and 204 MHz upstream on Release 4.0, with Remote PHY

The agent's request. Please quote an E6000 CER with a duplex chassis kit, RSM-2 modules with the RPIC-2Q, 6 DCAM-2 modules with the DPIC-2 on Annex B, each with an initial license bundle of 128 downstream channels and 1 add-on bundle of 48 channels, and 6 UCAM-2 modules, each with an initial license bundle of 96 upstream channels and add-on bundles (1 of 24 channels), on Release 4.0. The headend needs 90 downstream RF ports and 1,000 downstream channels from 108 to 1,002 MHz, 140 upstream RF ports and 700 upstream channels up to 204 MHz with 4 upstream SC-QAMs on a port, and 4 100 GE and 12 10 GE uplink ports. DOCSIS 3.1 service is required and Remote PHY is required. The order states 1,056 downstream channels licensed in total. It is ready to send.

Verdict: Blocked.

  • Upstream spectrum above the supported limit. The order needs upstream channels up to 204 MHz; the Gen 1 UCAM and Release 4.0 support up to 85 MHz, and the UCAM-2 hardware supports up to 204 MHz.
  • DOCSIS 3.1 needs Gen 2 modules and a later release. DOCSIS 3.1 service (OFDM downstream, OFDMA upstream) is described for the Gen 2 DCAM-2 and UCAM-2 modules only, and Release 4.0 supports no OFDMA.
  • Remote PHY availability to confirm. The data sheets describe Remote PHY operation on the E6000 CER as a future software upgrade and say roadmap items are subject to change; a person should confirm availability.

7. DOCSIS 3.1, release and Remote PHY: The agent resubmits after fixing the errors

The agent's request. Please quote an E6000 CER with a duplex chassis kit, RSM-2 modules with the RPIC-2Q, 6 DCAM-2 modules with the DPIC-2 on Annex B, each with an initial license bundle of 128 downstream channels and 1 add-on bundle of 48 channels, and 6 UCAM-2 modules, each with an initial license bundle of 96 upstream channels and add-on bundles (1 of 24 channels), on a release later than 4.0. The headend needs 90 downstream RF ports and 1,000 downstream channels from 108 to 1,002 MHz, 140 upstream RF ports and 700 upstream channels up to 204 MHz with 4 upstream SC-QAMs on a port, and 4 100 GE and 12 10 GE uplink ports. DOCSIS 3.1 service is required and Remote PHY is required. The order states 1,056 downstream channels licensed in total. It is ready to send.

Verdict: Needs approval.

  • Remote PHY availability to confirm. The data sheets describe Remote PHY operation on the E6000 CER as a future software upgrade and say roadmap items are subject to change; a person should confirm availability.
  • Order summary. 6 DCAM-2 and 6 UCAM-2 modules are licensed for 1056 downstream and 720 upstream channels in total, behind 2 RSMs.

8. DOCSIS 3.1, release and Remote PHY: The agent resubmits after fixing the errors

The agent's request. Please quote an E6000 CER with a duplex chassis kit, RSM-2 modules with the RPIC-2Q, 6 DCAM-2 modules with the DPIC-2 on Annex B, each with an initial license bundle of 128 downstream channels and 1 add-on bundle of 48 channels, and 6 UCAM-2 modules, each with an initial license bundle of 96 upstream channels and add-on bundles (1 of 24 channels), on a release later than 4.0. The headend needs 90 downstream RF ports and 1,000 downstream channels from 108 to 1,002 MHz, 140 upstream RF ports and 700 upstream channels up to 204 MHz with 4 upstream SC-QAMs on a port, and 4 100 GE and 12 10 GE uplink ports. DOCSIS 3.1 service is required and Remote PHY is not required. The order states 1,056 downstream channels licensed in total. It is ready to send.

Verdict: Allowed.

  • Order summary. 6 DCAM-2 and 6 UCAM-2 modules are licensed for 1056 downstream and 720 upstream channels in total, behind 2 RSMs.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order for an E6000 Converged Edge Router: the router system modules (RSM) with their interface cards, the downstream and upstream cable access modules (DCAM and UCAM) in their first or second generation, license bundles, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the figures in the E6000 CER data sheets and returns a verdict, every reason and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote an E6000 CER with a duplex chassis kit, RSM-2 modules with the RPIC-2Q, 8 DCAM-2 modules with the DPIC-2 on Annex B. The headend needs 120 downstream RF ports and 1,500 downstream channels from 108 to 1,002 MHz, 180 upstream RF ports and 2,000 upstream channels up to 85 MHz. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with three findings, all in one answer. A DCAM-2 initial license bundle of 100 downstream channels is not offered for this annex; Annex A offers 128, 160, 192 and 256 and Annex B offers 128, 160 and 192. The order licenses 312 upstream channels on each UCAM-2; a module carries at most 288 SC-QAMs. The order needs 1500 downstream channels; the DCAM-2 modules are licensed for 800 in total.
  6. The validator returned three blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for license bundles that differ by annex, with add-ons and a hardware cap, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the DCAM-2 initial license bundle to 128 channels and the stated total downstream channels licensed, as to 1,408. It sets the DCAM-2 add-on bundles of 48 channels to 1. It removes the UCAM-2 add-on bundles of 24 channels.
  10. It calls the validator again.
  11. Still blocked, with one finding, all in one answer. The order needs 1500 downstream channels; the DCAM-2 modules are licensed for 1408 in total.
  12. Two findings cleared. Still blocking: downstream channels below the requirement.
  13. The agent resubmits once more.
  14. The revised request. It changes the DCAM-2 add-on bundles of 48 channels to 2 and the stated total downstream channels licensed, as to 1,792.
  15. It calls the validator once more.
  16. This time the validator clears it.
  17. The earlier finding is cleared, and the validator's figure matches the quote.
  18. Three problems caught in one call, fixed in two passes, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.