Predictika · Enterprise connectivity and voice quotes

An AI sales agent's ATN enterprise connectivity quote, checked before it goes out

An AI sales agent prepares a quote for a business customer of Alaska Communications, the ATN International company that serves Alaska: Dedicated Internet Access, Ethernet Service, Satellite Internet Service and Business Internet at every site, with Direct Cloud Service, Voice over Internet, SIP Trunking, Nomadic E911 and the NETstats Portal, on a term of 12, 24, 36 or 60 months. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how those services fit together and returns a verdict, every reason, a line-item quote and the figures it computed.

Scope: Alaska Communications Business connectivity and voice quotes: Dedicated Internet Access, Ethernet Service, Satellite Internet Service, Business Internet, Direct Cloud Service, Voice over Internet, SIP Trunking, Nomadic E911 and NETstats Portal, for any number of sites, on a 12-, 24-, 36- or 60-month term. See everything this validator covers

This validator models multi-site Alaska Communications Business quotes as described on the public Alaska Communications business pages, not just the scenarios shown below.

  • Access services — Dedicated Internet Access (symmetrical, unlimited data, 99.9 percent availability), Ethernet Service (Classes of Service, diversity), Satellite Internet Service (with Starlink) and Business Internet, at any number of sites, each site with exactly one access service, on fiber or microwave where the service allows.
  • Cloud, voice and monitoring — Direct Cloud Service, Voice over Internet seats, SIP Trunking channels for a PBX over a dedicated connection, Nomadic E911 locations, and the NETstats Portal for SNMP capable devices.
  • What the validator checks — that every site has exactly one access service, that fiber sites are on the fiber network or quoted as new builds with a long enough term, that microwave sites are not quoted at fiber speeds, that higher availability levels have fiber and diverse paths, that SIP Trunking transport a dedicated connection with a PBX and enough channels for the seats, that every voice site has a registered emergency location, that monitored devices are SNMP capable, that each cloud connection has a fiber Ethernet circuit, that the term is 12, 24, 36 or 60 months, and that the stated contract total matches the computed one.
  • Approvals — a 60-month term, a contract total above $5 million, three or more new fiber builds, and SIP seats within 10 percent of channel capacity go to a person.

Any Alaska Communications Business quote that touches these services is in scope — not only the scenarios pictured here. Not covered: SD-WAN and managed security (not found on the public pages read), Managed Wi-Fi, Managed IT Services, Managed Cloud, Private Line, Private Layer 3, AKVoice, Business Voice, PBX Solutions as a priced item, the Alaska Communications consumer business, the ATN wholesale roaming and Caribbean operations, taxes and negotiated discounts. Alaska Communications publishes almost no prices, so every price on this page is illustrative.

The AI sales agentBuilds the Alaska Communications quote from the conversation with the customer and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Fiber at the site, new builds and the minimum termOnly with workarounds
Whether a site is on the fiber network comes from an address qualification outside the quote; it has to be loaded as a field, compared with the sites quoted on fiber, and tied to a minimum term when a new build is added.
Fiber sites, network reach, new builds and the 36-month minimum are checked together on every call.
Speed and availability against the access typeOnly with care
A product rule can cap microwave at 500 Mbps for one service, but it has to be repeated for each service that rides on microwave, and again for each availability level that needs fiber at every site.
Speed, access type, availability level and diverse paths are checked against each other in one pass.
SIP Trunking: transport, PBX and channel capacityOnly with workarounds
SIP Trunking must run over a dedicated connection, needs a PBX behind it and enough channels for the seats; that is three rules reading three different parts of the quote.
The transport, the PBX and the seats per channel are facts in the request and are checked together.
An emergency location for every voice siteOnly with care
Counting registered Nomadic E911 locations against voice sites needs a rollup across sites that a rep can leave out.
Voice sites and registered locations are compared on every call.
Install charges and the stated totalOnly with workarounds
On-net fiber installation is waived on terms of 36 months or more, builds and microwave installs are not; a rep who totals the monthly charges leaves the install out and nothing compares the stated total to the priced one.
The install rules, the term and the stated total are computed together and the stated total is compared with the priced one.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The quote has a 60 month term, a long price commitment, so a person should confirm.
2The quote has a term of 18 months; the services are quoted for 12, 24, 36 or 60 months.
3The quote includes no Alaska Communications service, so there is nothing to price.
4The quote gives 4 sites an access service (Dedicated Internet Access, Ethernet Service, Satellite Internet Service or Business Internet) but the customer has 5 sites; each site needs exactly one.
5The quote has 3 fiber sites out of 2 on Dedicated Internet Access, 1 fiber sites out of 1 on Ethernet Service and 0 new fiber builds; no count can be larger than the sites it belongs to.
6The quote puts 4 sites on fiber, but only 3 are on the Alaska Communications fiber network and 0 are quoted as new builds.
7The quote has 1 new fiber builds on a term of 24 months; a new build needs a term of at least 36 months.
8The quote includes 3 new fiber builds, a construction commitment, so a person should confirm.
91 Dedicated Internet Access sites are on microwave, which is quoted up to 500 Mbps, and the speed quoted is higher.
101 Ethernet Service sites are on microwave, which is quoted up to 500 Mbps, and the speed quoted is higher.
11The quote asks for more than 99.9 percent availability on circuits that include 1 microwave sites; the higher levels need fiber at every circuit site.
12The quote asks for 99.99 percent availability with a diverse path at 2 of 3 circuit sites; that level needs a diverse path at every circuit site.
13The quote runs 10 SIP Trunking channels over a connection that is not dedicated; SIP Trunking runs over Dedicated Internet Access or Ethernet Service, not over the public internet.
14The quote includes 10 SIP Trunking channels and no PBX; SIP Trunking is built to work with an existing PBX or a PBX Solutions system.
15The quote has 41 PBX seats on 10 SIP channels, which carry up to 40 seats at four seats per channel.
16The quote has 40 PBX seats on 10 SIP channels, which carry up to 40 seats; there is little room for growth, so a person should confirm.
17The quote has voice service at 3 sites and a registered Nomadic E911 location for 2; every voice site needs a registered emergency location.
18The quote has NETstats Portal monitoring for 25 devices, 4 of which are not SNMP capable; the portal needs SNMP capable devices.
19The quote has 2 Direct Cloud Service connections and 1 fiber Ethernet Service sites; each connection needs a fiber Ethernet circuit.
20The quote states a contract total of $68,759; the prices give $68,760.
21The contract total is $6,394,500, above $5 million, so a person should confirm.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Statewide health network, 42 sites: A quote for a statewide health network: 42 sites with Internet, Ethernet, satellite, voice, monitoring and cloud connections

The agent's request. Please quote Alaska Communications service for 42 sites on a 36 month term: Dedicated Internet Access at 1 Gbps for 8 sites (5 on fiber, 3 on microwave), Ethernet Service at 500 Mbps with multiple Classes of Service for 24 sites (16 on fiber, 8 on microwave), Satellite Internet Service for 7 sites, Business Internet for 3 sites, 99.95 percent availability, a diverse path at 6 sites, 2 Direct Cloud Service connections, Voice over Internet for 400 seats, SIP Trunking with 60 channels over Business Internet for 300 PBX seats, Nomadic E911 registered at 26 locations for voice at 30 sites, and NETstats Portal monitoring for 85 devices. The quote states $3,014,244 over the contract. It is ready to send.

Verdict: Blocked.

  • Fiber not available at every fiber site. The quote puts 21 sites on fiber, but only 19 are on the Alaska Communications fiber network and 0 are quoted as new builds.
  • Microwave sites cannot carry this speed (Internet). 3 Dedicated Internet Access sites are on microwave, which is quoted up to 500 Mbps, and the speed quoted is higher.
  • Higher availability needs fiber at every site. The quote asks for more than 99.9 percent availability on circuits that include 11 microwave sites; the higher levels need fiber at every circuit site.
  • SIP Trunking needs a dedicated connection. The quote runs 60 SIP Trunking channels over a connection that is not dedicated; SIP Trunking runs over Dedicated Internet Access or Ethernet Service, not over the public internet.
  • PBX seats exceed SIP channel capacity. The quote has 300 PBX seats on 60 SIP channels, which carry up to 240 seats at four seats per channel.
  • Voice sites without a registered emergency location. The quote has voice service at 30 sites and a registered Nomadic E911 location for 26; every voice site needs a registered emergency location.
  • NETstats needs SNMP capable devices. The quote has NETstats Portal monitoring for 85 devices, 9 of which are not SNMP capable; the portal needs SNMP capable devices.
  • Stated total does not match. The quote states a contract total of $3,014,244; the prices give $3,055,894.

2. Statewide health network, 42 sites: The agent resubmits after fixing the errors

The agent's request. Please quote Alaska Communications service for 42 sites on a 36 month term: Dedicated Internet Access at 500 Mbps for 8 sites (5 on fiber, 3 on microwave), Ethernet Service at 500 Mbps with multiple Classes of Service for 24 sites (16 on fiber, 8 on microwave), Satellite Internet Service for 7 sites, Business Internet for 3 sites, 99.95 percent availability, a diverse path at 6 sites, 2 new fiber builds, 2 Direct Cloud Service connections, Voice over Internet for 400 seats, SIP Trunking with 84 channels over Dedicated Internet Access for 300 PBX seats, Nomadic E911 registered at 26 locations for voice at 30 sites, and NETstats Portal monitoring for 85 devices. The quote states $2,646,612 over the contract. It is ready to send.

Verdict: Blocked.

  • Higher availability needs fiber at every site. The quote asks for more than 99.9 percent availability on circuits that include 11 microwave sites; the higher levels need fiber at every circuit site.
  • Voice sites without a registered emergency location. The quote has voice service at 30 sites and a registered Nomadic E911 location for 26; every voice site needs a registered emergency location.
  • NETstats needs SNMP capable devices. The quote has NETstats Portal monitoring for 85 devices, 9 of which are not SNMP capable; the portal needs SNMP capable devices.
  • Stated total does not match. The quote states a contract total of $2,646,612; the prices give $2,724,262.

3. Statewide health network, 42 sites: The agent resubmits after fixing the errors

The agent's request. Please quote Alaska Communications service for 42 sites on a 36 month term: Dedicated Internet Access at 500 Mbps for 8 sites (5 on fiber, 3 on microwave), Ethernet Service at 500 Mbps with multiple Classes of Service for 24 sites (16 on fiber, 8 on microwave), Satellite Internet Service for 7 sites, Business Internet for 3 sites, 99.9 percent availability, a diverse path at 6 sites, 2 new fiber builds, 2 Direct Cloud Service connections, Voice over Internet for 400 seats, SIP Trunking with 84 channels over Dedicated Internet Access for 300 PBX seats, Nomadic E911 registered at 30 locations for voice at 30 sites, and NETstats Portal monitoring for 76 devices. The quote states $2,491,522 over the contract. It is ready to send.

Verdict: Allowed.

  • Quote summary. One-time install charges of $77,650, a monthly charge of $67,052 and a contract total of $2,491,522.

4. Seafood processor, 9 sites: A quote for a seafood processor with plants, offices and remote camps

The agent's request. Please quote Alaska Communications service for 9 sites on a 12 month term: Dedicated Internet Access at 10 Gbps for 3 sites (all on fiber), Satellite Internet Service for 5 sites, Business Internet for 1 site, 99.99 percent availability, 1 new fiber build, 1 Direct Cloud Service connection, Voice over Internet for 60 seats, and Nomadic E911 registered at 2 locations for voice at 2 sites. The quote states $413,016 over the contract. It is ready to send.

Verdict: Blocked.

  • New fiber builds need a longer term. The quote has 1 new fiber builds on a term of 12 months; a new build needs a term of at least 36 months.
  • 99.99 percent needs a diverse path at every site. The quote asks for 99.99 percent availability with a diverse path at 0 of 3 circuit sites; that level needs a diverse path at every circuit site.
  • Direct Cloud Service needs a fiber Ethernet circuit. The quote has 1 Direct Cloud Service connections and 0 fiber Ethernet Service sites; each connection needs a fiber Ethernet circuit.
  • Stated total does not match. The quote states a contract total of $413,016; the prices give $434,766.

5. Seafood processor, 9 sites: The agent resubmits after fixing the errors

The agent's request. Please quote Alaska Communications service for 9 sites on a 36 month term: Dedicated Internet Access at 10 Gbps for 2 sites (all on fiber), Ethernet Service at 1 Gbps for 1 site (all on fiber), Satellite Internet Service for 5 sites, Business Internet for 1 site, 99.99 percent availability, a diverse path at 3 sites, 1 new fiber build, 1 Direct Cloud Service connection, Voice over Internet for 60 seats, and Nomadic E911 registered at 2 locations for voice at 2 sites. The quote states $1,054,098 over the contract. It is ready to send.

Verdict: Allowed.

  • Quote summary. One-time install charges of $20,250, a monthly charge of $28,718 and a contract total of $1,054,098.

6. Lodge company, 14 sites: A quote for a remote lodge company with satellite, microwave and SIP voice

The agent's request. Please quote Alaska Communications service for 14 sites on an 18 month term: Dedicated Internet Access at 500 Mbps for 2 sites (1 on fiber, 1 on microwave), Ethernet Service at 100 Mbps for 2 sites (1 on fiber, 1 on microwave), Satellite Internet Service for 6 sites, Business Internet for 4 sites, 99.9 percent availability, Voice over Internet for 120 seats, SIP Trunking with 10 channels over Satellite Internet Service for 40 PBX seats, and Nomadic E911 registered at 4 locations for voice at 4 sites. The quote states $179,928 over the contract. It is ready to send.

Verdict: Blocked.

  • Term is not 12, 24, 36 or 60 months. The quote has a term of 18 months; the services are quoted for 12, 24, 36 or 60 months.
  • SIP Trunking needs a dedicated connection. The quote runs 10 SIP Trunking channels over a connection that is not dedicated; SIP Trunking runs over Dedicated Internet Access or Ethernet Service, not over the public internet.
  • SIP Trunking needs a PBX. The quote includes 10 SIP Trunking channels and no PBX; SIP Trunking is built to work with an existing PBX or a PBX Solutions system.
  • Stated total does not match. The quote states a contract total of $179,928; the prices give $191,128.
  • Little room in SIP channel capacity. The quote has 40 PBX seats on 10 SIP channels, which carry up to 40 seats; there is little room for growth, so a person should confirm.

7. Lodge company, 14 sites: The agent resubmits after fixing the errors

The agent's request. Please quote Alaska Communications service for 14 sites on a 60 month term: Dedicated Internet Access at 500 Mbps for 2 sites (1 on fiber, 1 on microwave), Ethernet Service at 100 Mbps for 2 sites (1 on fiber, 1 on microwave), Satellite Internet Service for 6 sites, Business Internet for 4 sites, 99.9 percent availability, Voice over Internet for 120 seats, SIP Trunking with 10 channels over Ethernet Service for 40 PBX seats and PBX Solutions, and Nomadic E911 registered at 4 locations for voice at 4 sites. The quote states $609,460 over the contract. It is ready to send.

Verdict: Needs approval.

  • 60 month term. The quote has a 60 month term, a long price commitment, so a person should confirm.
  • Little room in SIP channel capacity. The quote has 40 PBX seats on 10 SIP channels, which carry up to 40 seats; there is little room for growth, so a person should confirm.
  • Quote summary. One-time install charges of $9,700, a monthly charge of $9,996 and a contract total of $609,460.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a quote for a business customer of Alaska Communications, the ATN International company that serves Alaska: Dedicated Internet Access, Ethernet Service, Satellite Internet Service and Business Internet at every site. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how those services fit together and returns a verdict, every reason, a line-item quote and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote Alaska Communications service for 42 sites on a 36 month term: Dedicated Internet Access at 1 Gbps for 8 sites (5 on fiber, 3 on microwave). The quote states $3,014,244 over the contract. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with eight findings, all in one answer. The quote puts 21 sites on fiber, but only 19 are on the Alaska Communications fiber network and 0 are quoted as new builds. 3 Dedicated Internet Access sites are on microwave, which is quoted up to 500 Mbps, and the speed quoted is higher. The quote asks for more than 99.9 percent availability on circuits that include 11 microwave sites; the higher levels need fiber at every circuit site. The other five are on screen.
  6. The validator returned eight blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other and against the stated total.
  7. What this shows: for SIP Trunking: transport, PBX and channel capacity, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the Dedicated Internet Access speed to 500 Mbps, the SIP Trunking channels to 84, the SIP Trunking transport to Dedicated Internet Access and the stated contract total to $2,646,612. It sets the new fiber builds to 2.
  10. It calls the validator again.
  11. Still blocked, with four findings, all in one answer. The quote asks for more than 99.9 percent availability on circuits that include 11 microwave sites; the higher levels need fiber at every circuit site. The quote has voice service at 30 sites and a registered Nomadic E911 location for 26; every voice site needs a registered emergency location. The quote has NETstats Portal monitoring for 85 devices, 9 of which are not SNMP capable; the portal needs SNMP capable devices. The other one is on screen.
  12. Four findings cleared. Still blocking: higher availability needs fiber at every site, voice sites without a registered emergency location, NETstats needs SNMP capable devices and stated total does not match.
  13. The agent resubmits once more.
  14. The revised request. It changes the availability level to 99.9 percent, the Registered E911 locations to 30, the NETstats Portal devices to 76, the Devices not SNMP capable to 0 and the stated contract total to $2,491,522.
  15. It calls the validator once more.
  16. This time the validator clears it.
  17. The validator also returns the line-item quote. It starts with Dedicated Internet Access and Ethernet Service; the other fourteen lines are on screen.
  18. All four earlier findings are cleared, and the validator's total, $2,491,522, matches the quote.
  19. Eight problems caught in one call, fixed in two passes, and a clean $2,491,522 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.