Predictika · Telecom postpaid plan orders

An AI sales agent's postpaid plan order, checked before it goes out

An AI sales agent prepares a corporate order for Postpaid Infinity plans: the plan, the number of accounts, extra SIMs, Amazon Prime, Apple TV and Music and Netflix benefits, a corporate discount, a credit limit and the monthly totals with and without GST. Before the order goes out, the agent sends it to Predictika, which checks it against a declarative model of what the plans allow and returns a verdict, every reason and the totals it computed.

Scope: Bharti Airtel Postpaid Infinity plans: plan, accounts, extra SIMs, entertainment benefits, corporate discount, credit limit and the stated monthly totals with and without GST. See everything this validator covers

This validator models postpaid Infinity plan orders, not just the scenarios shown below.

  • Plans and SIMs — Infinity 449, 549, 699, 999, 1199, 1399 and 1749 with their included SIMs, extra SIMs only on the family plans and a limit on SIMs per account.
  • Benefits — Amazon Prime, Apple TV and Apple Music and the Netflix Basic and Standard tiers, each available only from certain plans up.
  • Corporate terms — a corporate discount that needs a minimum number of accounts, needs approval above one threshold and is blocked above a cap, a credit limit tied to the account bill, and large orders that a person confirms.
  • Totals — the monthly total excluding GST and the total including 18 percent GST that the order states against the computed ones.

Any Infinity postpaid order that touches these rules is in scope — not only the scenarios pictured here. Not covered: prepaid plans, other countries, devices and enterprise services. Plan names, monthly prices, included SIMs and benefits follow the public Airtel postpaid listings as Predictika read them. The add-on SIM price, the SIM limit, the corporate discount rules, the credit limit rules and the volume threshold are modeled from comparable products and are not published by Airtel.

The AI sales agentBuilds the postpaid order from the conversation with the customer and says it is ready to send.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

6 scenarios in 2 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Benefits that start at a certain planOnly with care
Prime, Apple and each Netflix tier are available from different plans up, so each benefit needs its own rule that looks up the plan.		The plan and every benefit are in one request and are checked together on every call.
SIM counts that depend on the planOnly with care
Extra SIMs are not allowed on the single-line plans and the included plus extra SIMs must stay within six, so the rule must add the plan's included SIMs first.		The SIM count is computed inside the model and both limits are checked in the same pass.
A corporate discount tied to the bill and the order sizeOnly with workarounds
The discount needs ten accounts, needs approval above ten percent of the account bill and is blocked above fifteen, and the bill itself includes the extra SIMs.		The account bill is computed first and every limit is its own finding.
A credit limit measured in multiples of the billOnly with workarounds
The limit is checked against three and five times the account bill, which is only known after the plan and the extra SIMs are priced.		The bill is computed inside the model and both multiples are checked in the same pass.
Two stated totals reconciled with the computed onesOnly with workarounds
The monthly total and the total with 18 percent GST come from the same lines, and a separate calculation is needed to compare each with the figure the order states.		Both totals are computed inside the model and compared with the stated ones on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the order is saved or a step is completed, so a person often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the order; approval findings need a person to sign off; everything else is computed.

    
1The order is for 0 accounts; at least 1 account is needed.
21 extra SIM(s) requested per account on an individual plan; Infinity 449 and 549 are single-connection plans.
33 included plus 4 extra SIMs on one account is more than the modeled limit of 6 SIMs an account.
4Amazon Prime is requested but the Infinity 449 plan does not include it; it starts at Infinity 549.
5Apple TV and Apple Music are requested but this plan does not include them; they start at Infinity 999.
6The requested Netflix tier is not included in this plan; Netflix Basic comes with Infinity 1399 and 1749, Netflix Standard only with Infinity 1749.
7A corporate discount of 50 rupees an account is requested on 9 accounts; the modeled rule needs at least 10 accounts.
8A discount of 100 rupees on an account bill of 999 rupees is above 10 percent, so a person should approve it.
9A discount of 150 rupees on an account bill of 999 rupees is above the 15 percent limit.
10A credit limit of 1,648 rupees is above 3 times the account bill of 549 rupees, so credit control should approve it.
11A credit limit of 2,746 rupees is above 5 times the account bill of 549 rupees.
12An order for 201 accounts is above 200, so a person should confirm it.
13The quote states a monthly total of 1,000 rupees excluding GST; the computed net total is 25,960 rupees.
14The quote states 26,000 rupees including GST; 118 percent of the net total of 25,960 rupees is different (stated figures are rounded to the rupee).

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Corporate order of five accounts on Infinity 449: Five-account corporate order on Infinity 449 with extra SIMs, benefits and a discount

    
The agent's request. Please quote a postpaid order of 5 accounts on Infinity 449, with 2 extra SIMs on each account, Amazon Prime, Apple TV and Apple Music and Netflix Standard. The customer asks for a credit limit of 6,000 rupees. The sales rep offers a corporate discount of 50 rupees on each account and the order states a monthly total of 4,985 rupees excluding GST and 5,882 rupees including GST. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Extra SIM on an individual plan. 2 extra SIM(s) requested per account on an individual plan; Infinity 449 and 549 are single-connection plans.
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  • Amazon Prime not included in this plan. Amazon Prime is requested but the Infinity 449 plan does not include it; it starts at Infinity 549.
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  • Apple TV and Music not included in this plan. Apple TV and Apple Music are requested but this plan does not include them; they start at Infinity 999.
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  • Netflix not included in this plan. The requested Netflix tier is not included in this plan; Netflix Basic comes with Infinity 1399 and 1749, Netflix Standard only with Infinity 1749.
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  • Corporate discount needs 10 accounts. A corporate discount of 50 rupees an account is requested on 5 accounts; the modeled rule needs at least 10 accounts.
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  • Credit limit above 5 times the bill. A credit limit of 6,000 rupees is above 5 times the account bill of 1,047 rupees.
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2. Corporate order of five accounts on Infinity 449: The agent resubmits after fixing the errors

    
The agent's request. Please quote a postpaid order of 12 accounts on Infinity 1749, with 1 extra SIM on each account and Netflix Standard. The customer asks for a credit limit of 8,000 rupees. The sales rep offers a corporate discount of 250 rupees on each account and the order states a monthly total of 21,576 rupees excluding GST and 25,460 rupees including GST. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • Discount between 10 and 15 percent. A discount of 250 rupees on an account bill of 2,048 rupees is above 10 percent, so a person should approve it.
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  • Credit limit between 3 and 5 times the bill. A credit limit of 8,000 rupees is above 3 times the account bill of 2,048 rupees, so credit control should approve it.
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  • Order summary. 12 account(s) on Airtel Postpaid Infinity 1749 with 1 extra SIM(s) each, 2,048 rupees a month per account, 21,576 rupees net a month excluding GST and 72 SIMs in total.
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3. Corporate order of five accounts on Infinity 449: The agent resubmits after fixing the errors

    
The agent's request. Please quote a postpaid order of 12 accounts on Infinity 1749, with 1 extra SIM on each account and Netflix Standard. The customer asks for a credit limit of 5,000 rupees. The sales rep offers a corporate discount of 100 rupees on each account and the order states a monthly total of 23,376 rupees excluding GST and 27,584 rupees including GST. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 12 account(s) on Airtel Postpaid Infinity 1749 with 1 extra SIM(s) each, 2,048 rupees a month per account, 23,376 rupees net a month excluding GST and 72 SIMs in total.
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4. Large corporate order on Infinity 699: Large corporate order on Infinity 699 with extra SIMs, Apple, Netflix and a discount

    
The agent's request. Please quote a postpaid order of 250 accounts on Infinity 699, with 5 extra SIMs on each account, Apple TV and Apple Music and Netflix Basic. The sales rep offers a corporate discount of 400 rupees on each account and the order states a monthly total of 448,500 rupees excluding GST and 100,000 rupees including GST. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Too many SIMs on one account. 2 included plus 5 extra SIMs on one account is more than the modeled limit of 6 SIMs an account.
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  • Apple TV and Music not included in this plan. Apple TV and Apple Music are requested but this plan does not include them; they start at Infinity 999.
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  • Netflix not included in this plan. The requested Netflix tier is not included in this plan; Netflix Basic comes with Infinity 1399 and 1749, Netflix Standard only with Infinity 1749.
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  • Discount above 15 percent. A discount of 400 rupees on an account bill of 2,194 rupees is above the 15 percent limit.
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  • Stated total with GST does not match. The quote states 100,000 rupees including GST; 118 percent of the net total of 448,500 rupees is different (stated figures are rounded to the rupee).
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  • Large order. An order for 250 accounts is above 200, so a person should confirm it.
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5. Large corporate order on Infinity 699: The agent resubmits after fixing the errors

    
The agent's request. Please quote a postpaid order of 250 accounts on Infinity 999, with 2 extra SIMs on each account and Apple TV and Apple Music. The sales rep offers a corporate discount of 200 rupees on each account and the order states a monthly total of 349,250 rupees excluding GST and 412,115 rupees including GST. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • Discount between 10 and 15 percent. A discount of 200 rupees on an account bill of 1,597 rupees is above 10 percent, so a person should approve it.
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  • Large order. An order for 250 accounts is above 200, so a person should confirm it.
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  • Order summary. 250 account(s) on Airtel Postpaid Infinity 999 with 2 extra SIM(s) each, 1,597 rupees a month per account, 349,250 rupees net a month excluding GST and 1,250 SIMs in total.
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6. Large corporate order on Infinity 699: The agent resubmits after fixing the errors

    
The agent's request. Please quote a postpaid order of 150 accounts on Infinity 999, with 2 extra SIMs on each account and Apple TV and Apple Music. The sales rep offers a corporate discount of 100 rupees on each account and the order states a monthly total of 224,550 rupees excluding GST and 264,969 rupees including GST. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 150 account(s) on Airtel Postpaid Infinity 999 with 2 extra SIM(s) each, 1,597 rupees a month per account, 224,550 rupees net a month excluding GST and 750 SIMs in total.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a corporate order for Postpaid Infinity plans: the plan, the number of accounts, extra SIMs, and more. Before the order goes out, the agent sends it to Predictika, which checks it against a declarative model of what the plans allow and returns a verdict, every reason and the totals it computed.
    2. 
      
  2. I will start with the first request by the agent.
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  3. The agent says. Please quote a postpaid order of 5 accounts on Infinity 449, with 2 extra SIMs on each account, Amazon Prime, Apple TV and Apple Music and Netflix Standard. The customer asks for a credit limit of 6,000 rupees. The rest of the request is on screen. The sales rep offers a corporate discount of 50 rupees on each account and the order states a monthly total of 4,985 rupees excluding GST and 5,882 rupees including GST.
    4. 
      
  4. Before it goes out, the agent calls the validator.
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  5. Blocked, with six findings, all in one answer. 2 extra SIM(s) requested per account on an individual plan; Infinity 449 and 549 are single-connection plans. Amazon Prime is requested but the Infinity 449 plan does not include it; it starts at Infinity 549. Apple TV and Apple Music are requested but this plan does not include them; they start at Infinity 999. The other three are on screen.
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  6. The validator returned six blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the order are checked against each other.
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  7. What this shows: for a corporate discount tied to the bill and the order size, a rules-based CPQ can do this only with workarounds.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the plan to Infinity 1749, the accounts to 12, the Extra SIMs per account to 1, the Amazon Prime to no, the Monthly total stated on the order, excluding GST to 21,576 and the Total stated on the order, including GST to 25,460. Three more changes are on screen.
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  10. It calls the validator again.
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  11. Not blocked, but held for a person.
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  12. The six blocking findings are cleared; two approvals remain for a person: discount between 10 and 15 percent and credit limit between 3 and 5 times the bill.
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  13. The agent resubmits once more.
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  14. The revised request. It changes the discount per account to 100, the credit limit to 5,000, the Monthly total stated on the order, excluding GST to 23,376 and the Total stated on the order, including GST to 27,584.
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  15. It calls the validator once more.
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  16. This time the validator clears it.
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  17. Both earlier findings are cleared.
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  18. Six problems caught in one call, fixed in two passes, and a clean order. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    19.