Predictika · Office furniture quotes

An AI sales agent's height-adjustable desk quote, checked before it goes out

An AI sales agent prepares a quote for an integrated height-adjustable desk: worksurface, base, cross bar, fence frame and tile, wire management and grommets. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of what the public price and specification guide says and returns a verdict, every reason, a line-item quote and the figures it computed.

Scope: Mural integrated height-adjustable desks: worksurface sizes and edges, two- and three-stage bases, cross bars, the fence frame and integrated desk tile, wire management and grommets. See everything this validator covers

This validator models Mural integrated height-adjustable desk quotes built on the list prices and planning rules in Allsteel's public Desking & Benching Price & Specification Guide, not just the scenarios shown below.

  • Worksurface and base — rectangular, rounded-corner and eased-edge tops in 22, 23, 28 and 29 inch depths and 46 to 70 inch widths; a two-stage base (26.5 to 45.75 inches) or a three-stage base (21.75 to 47.5 inches); the cross bar must match the desk depth, and a dual-sided cross bar is only used with two bases.
  • Fence and wire management — the frame and the integrated desk tile (available at 54, 60, 66 and 72 inches), the 20 and 30 inch wire manager troughs that fit narrower and wider tops, the under-the-desk power unit that needs a trough, and the fabric wire managers.
  • Grommets and price — left, right or both grommets, metal upcharge, the Power Bay (plastic only), all added into a line-item quote and compared with the total the agent states.

Any Mural integrated desk quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: screens and screen frames, connectors, other lines (Further, Altitude and the rest), finishes and fabrics, keypads and controls, storage, dealer discounts and freight. Assumptions: one fence frame, one tile, one cross bar kit and one no-screen frame filler kit per run, and one trough and power unit per worksurface; the total is a list-price estimate.

The AI sales agentBuilds the desk quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
A cross bar that must match the desk depthOnly with care
A product rule per depth and cross bar. It works, but each new depth or kit is another rule to keep in step.		The depth and the cross bar are in one request and checked together.
A trough and a power unit that depend on the worksurface width and on each otherOnly with care
The trough size depends on the worksurface line and the power unit needs a trough line, so each rule reads another line of the quote.		Width, trough and power unit are checked together on every call.
A height range that depends on the base chosenOnly with care
A rule per base, written against a range the customer stated separately.		The range and the base are in one request.
A dual-sided cross bar that depends on how many bases are on the quoteOnly with workarounds
The rule reads a quantity on another line, so it needs a cross-line rule that interacts with the others.		The cross bar and the number of bases are checked together.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1A worksurface depth of 24 inches is not offered; Mural integrated desk tops come in 22, 23, 28 and 29 inch depths.
2A worksurface width of 60 inches is not offered; Mural integrated desk tops come in 46, 52, 58, 64 and 70 inch widths.
3The cross bar kit does not match the 22 inch worksurface depth; 22 and 23 inch desks take the 24 inch cross bar and 28 and 29 inch desks take the 30 inch one.
4A dual-sided cross bar kit is only specified when two integrated height-adjustable bases are specified; the quote has 1.
5The quote has 3 integrated height-adjustable bases; a desk run uses one base, or two on a dual-sided run.
6An integrated desk tile is not available on a fence 48 inches wide; it comes in 54, 60, 66 and 72 inch widths.
7The quote needs the desk to move from 26 to 45 inches; a two-stage base moves from 26.5 to 45.75 inches.
8The quote needs the desk to move from 21 to 45 inches; a three-stage base moves from 21.75 to 47.5 inches.
9The 20 inch wire manager trough fits 46 and 52 inch worksurfaces; the quote has a worksurface 58 inches wide.
10The 30 inch wire manager trough fits worksurfaces 58 inches wide and over; the quote has a worksurface 52 inches wide.
11The under-the-desk power unit has to be specified with a 20 or 30 inch wire manager trough, and the quote has no trough.
12The Mural Power Bay is only available in plastic; the quote asks for a metal grommet with it.
13The quote states a list total of $5,679; the published list prices give $5,779.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Dual-sided run of two desks: Dual-sided run of two 70 inch eased-edge desks with a 20 inch trough and the 24 inch cross bar

    
The agent's request. Please quote a dual-sided run of Mural integrated height-adjustable desks: 2 eased-edge worksurfaces, 28 inches deep and 70 inches wide, on 2 three-stage bases that must move between 24 and 46 inches, with a 24 inch dual-sided cross bar, 2 mounting kits, a 72 inch fence with an integrated desk tile and the no-screen frame filler kit, a 20 inch wire manager trough, the under-the-desk power unit, and plastic grommets on the left and right. The quote states a list total of $11,599. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Cross bar does not fit the desk depth. The cross bar kit does not match the 28 inch worksurface depth; 22 and 23 inch desks take the 24 inch cross bar and 28 and 29 inch desks take the 30 inch one.
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  • Wire trough does not fit the worksurface width. The 20 inch wire manager trough fits 46 and 52 inch worksurfaces; the quote has a worksurface 70 inches wide.
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2. Dual-sided run of two desks: The agent resubmits after fixing the errors

    
The agent's request. Please quote a dual-sided run of Mural integrated height-adjustable desks: 2 eased-edge worksurfaces, 28 inches deep and 70 inches wide, on 2 three-stage bases that must move between 24 and 46 inches, with a 30 inch dual-sided cross bar, 2 mounting kits, a 72 inch fence with an integrated desk tile and the no-screen frame filler kit, a 30 inch wire manager trough, the under-the-desk power unit, and plastic grommets on the left and right. The quote states a list total of $11,735. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. Worksurfaces $2,668; bases $5,054; cross bar $197; mounting kits $828; fence frame $969; integrated desk tile $411; no-screen filler kit $156; wire management $1,452; list total $11,735.
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3. Single desk with a Power Bay: Single rounded-corner desk with a 48 inch fence, a power unit with no trough and a metal Power Bay

    
The agent's request. Please quote a single run of Mural integrated height-adjustable desk: 1 rounded-corner worksurface, 23 inches deep and 52 inches wide, on 1 two-stage base that must move between 28 and 44 inches, with a 24 inch single-sided cross bar, 1 mounting kit, a 48 inch fence with an integrated desk tile and the no-screen frame filler kit, the under-the-desk power unit, and the Mural Power Bay in metal. The quote states a list total of $5,434. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Integrated desk tile not available at this fence width. An integrated desk tile is not available on a fence 48 inches wide; it comes in 54, 60, 66 and 72 inch widths.
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  • Under-desk power needs a wire trough. The under-the-desk power unit has to be specified with a 20 or 30 inch wire manager trough, and the quote has no trough.
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  • Metal grommet with Power Bay. The Mural Power Bay is only available in plastic; the quote asks for a metal grommet with it.
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4. Single desk with a Power Bay: The agent resubmits after fixing the errors

    
The agent's request. Please quote a single run of Mural integrated height-adjustable desk: 1 rounded-corner worksurface, 23 inches deep and 52 inches wide, on 1 two-stage base that must move between 28 and 44 inches, with a 24 inch single-sided cross bar, 1 mounting kit, a 60 inch fence with an integrated desk tile and the no-screen frame filler kit, a 20 inch wire manager trough, the under-the-desk power unit, and the Mural Power Bay in metal. The quote states a list total of $5,632. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Metal grommet with Power Bay. The Mural Power Bay is only available in plastic; the quote asks for a metal grommet with it.
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5. Single desk with a Power Bay: The agent resubmits after fixing the errors

    
The agent's request. Please quote a single run of Mural integrated height-adjustable desk: 1 rounded-corner worksurface, 23 inches deep and 52 inches wide, on 1 two-stage base that must move between 28 and 44 inches, with a 24 inch single-sided cross bar, 1 mounting kit, a 60 inch fence with an integrated desk tile and the no-screen frame filler kit, a 20 inch wire manager trough, the under-the-desk power unit, and the Mural Power Bay in plastic. The quote states a list total of $5,632. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. Worksurfaces $781; bases $2,303; cross bar $197; mounting kits $414; fence frame $682; integrated desk tile $356; no-screen filler kit $156; wire management $658; grommets $85; list total $5,632.
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6. Height range and stated total: Two-stage desk for a 24 to 46 inch height range, with a stated total that leaves out the trough

    
The agent's request. Please quote a single run of Mural integrated height-adjustable desk: 1 rectangular worksurface, 28 inches deep and 64 inches wide, on 1 two-stage base that must move between 24 and 46 inches, with a 30 inch single-sided cross bar, 1 mounting kit, a 66 inch fence with an integrated desk tile and the no-screen frame filler kit, a 30 inch wire manager trough, the under-the-desk power unit, a pack of two fabric wire managers, and metal grommet on the left. The quote states a list total of $6,270. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Height range outside the two-stage base. The quote needs the desk to move from 24 to 46 inches; a two-stage base moves from 26.5 to 45.75 inches.
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  • Stated total does not match. The quote states a list total of $6,270; the published list prices give $6,462.
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7. Height range and stated total: The agent resubmits after fixing the errors

    
The agent's request. Please quote a single run of Mural integrated height-adjustable desk: 1 rectangular worksurface, 28 inches deep and 64 inches wide, on 1 three-stage base that must move between 24 and 46 inches, with a 30 inch single-sided cross bar, 1 mounting kit, a 66 inch fence with an integrated desk tile and the no-screen frame filler kit, a 30 inch wire manager trough, the under-the-desk power unit, a pack of two fabric wire managers, and metal grommet on the left. The quote states a list total of $6,686. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. Worksurfaces $1,002; bases $2,527; cross bar $197; mounting kits $414; fence frame $912; integrated desk tile $378; no-screen filler kit $156; wire management $1,087; grommets $13; list total $6,686.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a quote for an integrated height-adjustable desk: worksurface, base, cross bar, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of what the public price and specification guide says and returns a verdict, every reason, a line-item quote and the figures it computed.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote a single run of Mural integrated height-adjustable desk: 1 rounded-corner worksurface, 23 inches deep and 52 inches wide. The quote states a list total of $5,434. The rest of the request is on screen.
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  4. Before it goes out, the agent calls the validator.
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  5. Blocked, with three findings, all in one answer. An integrated desk tile is not available on a fence 48 inches wide; it comes in 54, 60, 66 and 72 inch widths. The under-the-desk power unit has to be specified with a 20 or 30 inch wire manager trough, and the quote has no trough. The Mural Power Bay is only available in plastic; the quote asks for a metal grommet with it.
    6. 
      
  6. The validator returned three blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
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  7. What this shows: for a trough and a power unit that depend on the worksurface width and on each other, a rules-based CPQ is error-prone for this.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the fence width to 60 inches, the wire manager trough to 20 inch and the stated list total to $5,632.
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  10. It calls the validator again.
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  11. Still blocked, with one finding, all in one answer. The Mural Power Bay is only available in plastic; the quote asks for a metal grommet with it.
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  12. Two findings cleared. Still blocking: metal grommet with Power Bay.
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  13. The agent resubmits once more.
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  14. The revised request. It changes the grommets to Mural Power Bay (plastic).
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  15. It calls the validator once more.
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  16. This time the validator clears it.
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  17. The validator also returns the line-item quote. It starts with Mural integrated desk top and Mural integrated height-adjustable base; the other eight lines are on screen.
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  18. The earlier finding is cleared, and the validator's total, $5,632, matches the quote.
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  19. Three problems caught in one call, fixed in two passes, and a clean $5,632 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    20.