Predictika · Handset and accessory quotes

An AI sales agent's Myco handset and accessories quote, checked before it goes out

An AI sales agent prepares a quote for a hospital ward or site that wants Ascom Myco 3 or Myco 4 handsets with chargers, power supplies, batteries, headsets, clips and screen protectors. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the compatibility notes on Ascom's public Myco accessories sheet and returns a verdict, every reason and the item count it computed.

Scope: Ascom Myco 3 and Myco 4 quotes: which chargers, power supplies, cables, batteries, headsets, clips and screen protectors fit which handset, and whether the stated item count adds up. See everything this validator covers

This validator models handset-plus-accessory quotes for the Ascom Myco 3 and Myco 4 as listed on Ascom's public Myco accessories sheet (read October 5, 2026), not just the scenarios shown below.

  • Power and batteries — the USB 2A power supply and Micro USB cable are listed for the Myco 3, the USB-C 18W supply and USB-C cable for the Myco 4; each handset also has its own battery pack and screen protector kit, and an item made for the other model is blocked.
  • Desktop charger — the desktop handset charger needs an approved USB power supply and cable for the handset model on the quote.
  • Battery charging rack — the rack takes a Myco 4 battery only with the battery adapter.
  • Myco 4 only items — clips, the security string and the battery adapter are listed for the Myco 4 and are blocked on a Myco 3 quote.
  • Headsets — the BIZ 2400 II boom headset requires its headset adapter; the headsets are listed for the Myco 3 only, so on a Myco 4 quote they go to a person. The pull-cord string and cover plug kit are listed without a model, so they also go to a person.
  • Item count — the item count stated on the quote must equal the handsets and accessories quoted.

Any Myco 3 or Myco 4 accessory quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (none are modeled), the Myco 4 variants and radio options, other Ascom handsets, quantities per charger, regional availability of accessories, and software and services.

The AI sales agentBuilds the handset and accessories quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Accessories that fit one handset model onlyOnly with care
Each article needs a compatibility rule against the handset model, and the lists have to be kept in step with the accessories sheet.
The handset model and every accessory are in one request and compared on every call.
A charger that needs other items to workOnly with workarounds
Requirements such as a power supply and cable for a desktop charger, or an adapter for a battery rack, are cross-item rules that are easy to leave out of a product model.
Missing power supply, cable or adapter is a blocking finding in the same pass as the other rules.
Combinations the documentation does not stateOnly with workarounds
A rule engine either allows them silently or blocks them outright; neither sends them to a person.
They are returned as a needs-approval finding with the reason.
A stated item count that does not add upOnly with workarounds
The count is a derived figure; checking a typed count against the lines takes extra formulas.
The stated count is a field in the request and is compared with the computed one.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The quote has 2 power supply or cable item(s) listed for the other Myco model; the sheet lists the USB 2A supply and Micro USB cable for the Myco 3 and the USB-C 18W supply and USB-C cable for the Myco 4.
2The quote has 20 battery pack(s) listed for the other Myco model; there is one battery pack article for the Myco 3 and a different one for the Myco 4.
3The quote has 20 screen protector kit(s) listed for the other Myco model; the Myco 3 and the Myco 4 each have their own.
4The quote has 20 item(s) listed only for the Myco 4 (clips, security string or battery adapter) but the handset is a Myco 3.
5The quote has 5 item(s) listed only for the Myco 4 (clips, security string or battery adapter) but the handset is a Myco 3.
6The quote has 2 item(s) listed only for the Myco 4 (clips, security string or battery adapter) but the handset is a Myco 3.
7The desktop handset charger needs an approved USB power supply and cable for the handset model, and the quote is missing at least one of them.
8The quote has 4 power supply or cable item(s) listed for the other Myco model; the sheet lists the USB 2A supply and Micro USB cable for the Myco 3 and the USB-C 18W supply and USB-C cable for the Myco 4.
9The battery charging rack takes a Myco 4 battery only with the battery adapter, and the quote has none.
10The BIZ 2400 II boom headset requires the headset adapter with quick disconnect, and the quote has none.
11The sheet lists these headsets for the Myco 3 and does not list them for the Myco 4, so a person should confirm the combination.
12The sheet lists the pull-cord string and the pull-cord cover plug kit without saying which Myco model they fit, so a person should confirm it.
13The quote states 100 items in total; the quoted handsets and accessories add up to 87.
14The quote states 85 items in total; the quoted handsets and accessories add up to 86.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Mixed Myco 3 and Myco 4 items: A Myco 3 order with a USB-C power supply and Myco 4 clips

The agent's request. Please quote 30 Ascom Myco 3 handsets with 3 handset charging racks (CR7-AAAA), 3 USB-C 18W power supplies (660736), 3 Micro USB cables (660586), 30 Myco 3 battery packs (660578), 30 Myco 3 screen protector kits (660589), 30 standard clips (660730). The quote states 129 items in all. It is ready to send.

Verdict: Blocked.

  • Power supply or cable made for the other handset. The quote has 3 power supply or cable item(s) listed for the other Myco model; the sheet lists the USB 2A supply and Micro USB cable for the Myco 3 and the USB-C 18W supply and USB-C cable for the Myco 4.
  • Myco 4 accessory on a Myco 3 quote. The quote has 30 item(s) listed only for the Myco 4 (clips, security string or battery adapter) but the handset is a Myco 3.

2. Mixed Myco 3 and Myco 4 items: The agent resubmits after fixing the errors

The agent's request. Please quote 30 Ascom Myco 4 handsets with 3 handset charging racks (CR7-AAAA), 3 USB-C 18W power supplies (660736), 3 USB-C cables (660737), 30 Myco 4 battery packs (660733), 30 Myco 4 screen protector kits (660735), 30 standard clips (660730). The quote states 129 items in all. It is ready to send.

Verdict: Allowed.

  • Quote summary. 30 handset(s) and 129 item(s) in all on the quote.

3. Chargers on a Myco 4 order: Desktop chargers and battery racks with no power or adapter

The agent's request. Please quote 24 Ascom Myco 4 handsets with 3 battery charging racks (CR8-AAAA), 6 desktop handset chargers (DC5-AAAB), 24 Myco 4 battery packs (660733), 24 Myco 4 screen protector kits (660735). The quote states 81 items in all. It is ready to send.

Verdict: Blocked.

  • Desktop charger without its power supply and cable. The desktop handset charger needs an approved USB power supply and cable for the handset model, and the quote is missing at least one of them.
  • Battery rack for a Myco 4 needs the battery adapter. The battery charging rack takes a Myco 4 battery only with the battery adapter, and the quote has none.

4. Chargers on a Myco 4 order: The agent resubmits after fixing the errors

The agent's request. Please quote 24 Ascom Myco 4 handsets with 3 battery charging racks (CR8-AAAA), 6 desktop handset chargers (DC5-AAAB), 2 USB-C 18W power supplies (660736), 2 USB-C cables (660737), 24 Myco 4 battery packs (660733), 24 Myco 4 screen protector kits (660735). The quote states 85 items in all. It is ready to send.

Verdict: Blocked.

  • Battery rack for a Myco 4 needs the battery adapter. The battery charging rack takes a Myco 4 battery only with the battery adapter, and the quote has none.

5. Chargers on a Myco 4 order: The agent resubmits after fixing the errors

The agent's request. Please quote 24 Ascom Myco 4 handsets with 3 battery charging racks (CR8-AAAA), 6 desktop handset chargers (DC5-AAAB), 3 battery adapters (660746), 2 USB-C 18W power supplies (660736), 2 USB-C cables (660737), 24 Myco 4 battery packs (660733), 24 Myco 4 screen protector kits (660735). The quote states 88 items in all. It is ready to send.

Verdict: Allowed.

  • Quote summary. 24 handset(s) and 88 item(s) in all on the quote.

6. Boom headsets: Boom headsets with a wrong item count

The agent's request. Please quote 16 Ascom Myco 3 handsets with 2 handset charging racks (CR7-AAAA), 2 USB 2A power supplies (660587), 2 Micro USB cables (660586), 16 Myco 3 battery packs (660578), 16 Myco 3 screen protector kits (660589), 16 BIZ 2400 II boom headsets (660508). The quote states 60 items in all. It is ready to send.

Verdict: Blocked.

  • Boom headset needs its adapter. The BIZ 2400 II boom headset requires the headset adapter with quick disconnect, and the quote has none.
  • Stated item count does not match. The quote states 60 items in total; the quoted handsets and accessories add up to 70.

7. Boom headsets: The agent resubmits after fixing the errors

The agent's request. Please quote 16 Ascom Myco 3 handsets with 2 handset charging racks (CR7-AAAA), 2 USB 2A power supplies (660587), 2 Micro USB cables (660586), 16 Myco 3 battery packs (660578), 16 Myco 3 screen protector kits (660589), 16 BIZ 2400 II boom headsets (660508), 16 headset adapters (660515). The quote states 86 items in all. It is ready to send.

Verdict: Allowed.

  • Quote summary. 16 handset(s) and 86 item(s) in all on the quote.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a quote for a hospital ward or site that wants Ascom Myco 3 or Myco 4 handsets. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the compatibility notes on Ascom's public Myco accessories sheet and returns a verdict, every reason and the item count it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote 24 Ascom Myco 4 handsets with 3 battery charging racks (CR8-AAAA), 6 desktop handset chargers (DC5-AAAB), 24 Myco 4 battery packs (660733). The quote states 81 items in all. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with two findings, all in one answer. The desktop handset charger needs an approved USB power supply and cable for the handset model, and the quote is missing at least one of them. The battery charging rack takes a Myco 4 battery only with the battery adapter, and the quote has none.
  6. The validator returned two blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for a charger that needs other items to work, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the stated item count as to 85. It sets the USB-C 18W power supplies to 2 and the USB-C cables to 2.
  10. It calls the validator again.
  11. Still blocked, with one finding, all in one answer. The battery charging rack takes a Myco 4 battery only with the battery adapter, and the quote has none.
  12. One finding cleared. Still blocking: battery rack for a Myco 4 needs the battery adapter.
  13. The agent resubmits once more.
  14. The revised request. It changes the stated item count as to 88. It sets the battery adapters to 3.
  15. It calls the validator once more.
  16. This time the validator clears it.
  17. The earlier finding is cleared.
  18. Two problems caught in one call, fixed in two passes, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.