Predictika · Business connectivity quotes

An AI sales agent's business connectivity quote, checked before it goes out

An AI sales agent prepares a monthly quote for a business customer who wants Astound Business Solutions internet: a service (High Speed Internet over coax, Business Class Internet over fiber or Dedicated Internet Access), a speed and a contract term, with static IP addresses, Business Wi-Fi access points, Hosted Voice seats, SIP trunk channels and SD-WAN, over one or more sites, with a discount and the monthly total the quote states. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how those choices fit together and returns a verdict, every reason and the total it computed.

Scope: One monthly business connectivity quote: coax, fiber or Dedicated Internet Access, speed, term, static IPs, Wi-Fi access points, Hosted Voice, SIP trunking, SD-WAN, sites, discount and the stated monthly total. See everything this validator covers

This validator models Astound Business Solutions connectivity quotes, not just the scenarios shown below.

  • Services and speeds — High Speed Internet over coax, Business Class Internet over fiber and Dedicated Internet Access, each with its own set of speed tiers; a speed the service does not offer is blocked, and so are Dedicated Internet Access or speeds of 2 Gbps and above without a contract term.
  • Add-ons and limits — a block of static IP addresses (up to 5 on coax, 13 on fiber, 29 on Dedicated Internet Access), up to 20 Business Wi-Fi access points per site, Hosted Voice seats, SIP trunk channels that cannot exceed the speed in Mbps, and SD-WAN; SIP trunking and SD-WAN are quoted on fiber and Dedicated Internet Access only, not on coax.
  • Sites, discount and approvals — a discount over 30 percent of the list total is blocked, one over 10 percent needs sales management, as do quotes for more than 10 sites, fiber or Dedicated Internet Access sites off the network, and 10 Gbps Dedicated Internet Access.
  • Stated total — the monthly total the quote states against the total computed from the modeled prices.

Any Astound business connectivity quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: Ethernet Transport, Wavelength, availability by market, negotiated pricing, taxes and one-time charges. The prices in this model are illustrative, so the totals are estimates.

The AI sales agentBuilds the connectivity quote from the conversation with the customer and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

6 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Add-ons that only some services allowOnly with care
SIP trunking and SD-WAN are not quoted on coax, so each add-on needs a rule that checks the service it is quoted on.
The service and every add-on are in one request and checked together on every call.
Limits that depend on the service and the speedOnly with care
The static IP block differs by service and the SIP channels cannot exceed the speed, so each limit needs its own rule kept in step with the price list.
The limits are looked up from the service and the speed chosen and compared on every call.
A term that the service or speed requiresOnly with workarounds
Dedicated Internet Access and fast fiber need a contract term, so a term rule has to sit beside the price rules for those services.
The term is a field of the request and is checked against the service and speed on every call.
A stated total that must match the computed totalOnly with workarounds
The total is built from the speed, the term discount, the add-ons, the fee, the sites and the discount, so a separate rule is needed to recompute it and compare it with the stated figure.
The stated total is a field of the request and is compared with the computed monthly total on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

12,000 Mbps is not a speed offered on the chosen service.
2Dedicated Internet Access and fiber speeds of 2 Gbps and above need a contract term of at least one year.
36 static IP addresses exceed the block available on this service.
421 Business Wi-Fi access points per site is outside the 0 to 20 range.
5301 SIP trunk channels need more bandwidth than the chosen speed of 300 Mbps can reserve.
6PRI/SIP trunking is quoted on fiber or Dedicated Internet Access only, not on High Speed Internet over coax.
7SD-WAN is quoted on fiber or Dedicated Internet Access only, not on High Speed Internet over coax.
8The site is not on the Astound fiber network, so construction cost and lead time need an engineering review.
9A discount of 93 dollars a month is more than 10 percent of the list total and needs sales management approval.
10A discount of 277 dollars a month is outside what a quote can carry (more than 30 percent of the list total).
11A quote for 11 sites is priced as a multi-site agreement and needs sales management approval.
12A 10 Gbps Dedicated Internet Access circuit needs a network engineering review of port and route capacity.
13The quote states a monthly total of $919.89; the modeled prices give $920.89.
14The quote has 0 sites; at least 1 is needed.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Service, speed and add-ons: A three-site coax quote for 2 Gbps with static IPs, SIP trunking and SD-WAN

The agent's request. Please quote High Speed Internet over coax at 2 Gbps with a one-year term for 3 sites, with 8 static IP addresses per site, 4 Business Wi-Fi access points per site, 20 Hosted Voice seats per site, 60 SIP trunk channels per site and SD-WAN. The sites are on the Astound network. The quote states a monthly total of $6,389.67. It is ready to send.

Verdict: Blocked.

  • Speed not offered on this service. 2,000 Mbps is not a speed offered on the chosen service.
  • Too many static IPs. 8 static IP addresses exceed the block available on this service.
  • SIP trunking not on coax. PRI/SIP trunking is quoted on fiber or Dedicated Internet Access only, not on High Speed Internet over coax.
  • SD-WAN not on coax. SD-WAN is quoted on fiber or Dedicated Internet Access only, not on High Speed Internet over coax.

2. Service, speed and add-ons: The agent resubmits after fixing the errors

The agent's request. Please quote Business Class Internet over fiber at 2 Gbps with a one-year term for 3 sites, with 8 static IP addresses per site, 4 Business Wi-Fi access points per site, 20 Hosted Voice seats per site, 60 SIP trunk channels per site and SD-WAN. The sites are on the Astound network. The quote states a monthly total of $6,959.67. It is ready to send.

Verdict: Allowed.

  • Order summary. 3 site(s), estimated monthly total of $6,959.67 at the modeled prices.

3. Term, SIP channels and discount: A two-site Dedicated Internet Access quote, month to month, with SIP trunking and a deep discount

The agent's request. Please quote Dedicated Internet Access at 1 Gbps with a month-to-month term for 2 sites, with 29 static IP addresses per site and 1,200 SIP trunk channels per site. The sites are on the Astound network. The quote applies a discount of $6,000.00 a month. The quote states a monthly total of $40,870.00. It is ready to send.

Verdict: Blocked.

  • Contract term required. Dedicated Internet Access and fiber speeds of 2 Gbps and above need a contract term of at least one year.
  • SIP channels exceed bandwidth. 1,200 SIP trunk channels need more bandwidth than the chosen speed of 1,000 Mbps can reserve.
  • Discount needs approval. A discount of 6,000 dollars a month is more than 10 percent of the list total and needs sales management approval.

4. Term, SIP channels and discount: The agent resubmits after fixing the errors

The agent's request. Please quote Dedicated Internet Access at 1 Gbps with a three-year term for 2 sites, with 29 static IP addresses per site and 300 SIP trunk channels per site. The sites are on the Astound network. The quote applies a discount of $300.00 a month. The quote states a monthly total of $13,750.00. It is ready to send.

Verdict: Allowed.

  • Order summary. 2 site(s), estimated monthly total of $13,750.00 at the modeled prices.

5. Sites, network and stated total: A twelve-site fiber quote off the Astound network with a large discount

The agent's request. Please quote Business Class Internet over fiber at 2 Gbps with a two-year term for 12 sites, with 10 static IP addresses per site, 12 Business Wi-Fi access points per site and 40 Hosted Voice seats per site. The sites are not on the Astound network. The quote applies a discount of $2,000.00 a month. The quote states a monthly total of $10,000.00. It is ready to send.

Verdict: Blocked.

  • Stated total does not match. The quote states a monthly total of $10,000.00; the modeled prices give $18,770.68.
  • Off-net construction. The site is not on the Astound fiber network, so construction cost and lead time need an engineering review.
  • Multi-site agreement. A quote for 12 sites is priced as a multi-site agreement and needs sales management approval.

6. Sites, network and stated total: The agent resubmits after fixing the errors

The agent's request. Please quote Business Class Internet over fiber at 2 Gbps with a two-year term for 10 sites, with 10 static IP addresses per site, 12 Business Wi-Fi access points per site and 40 Hosted Voice seats per site. The sites are on the Astound network. The quote applies a discount of $1,400.00 a month. The quote states a monthly total of $15,908.90. It is ready to send.

Verdict: Allowed.

  • Order summary. 10 site(s), estimated monthly total of $15,908.90 at the modeled prices.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a monthly quote for a business customer who wants Astound Business Solutions internet: a service (High Speed Internet over coax, Business Class Internet over fiber or Dedicated Internet Access), a speed and a contract term. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how those choices fit together and returns a verdict, every reason and the total it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote High Speed Internet over coax at 2 Gbps with a one-year term for 3 sites, with 8 static IP addresses per site. The sites are on the Astound network. The rest of the request is on screen. The quote states a monthly total of $6,389.67.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with four findings, all in one answer. 2,000 Mbps is not a speed offered on the chosen service. 8 static IP addresses exceed the block available on this service. PRI/SIP trunking is quoted on fiber or Dedicated Internet Access only, not on High Speed Internet over coax. The other one is on screen.
  6. The validator returned four blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for limits that depend on the service and the speed, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the service to Business Class Internet over fiber and the monthly total stated on the quote to $6,959.67.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. All four earlier findings are cleared.
  13. Four problems caught in one call, fixed in one pass, and a clean $6,959.67 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.