Predictika · Automotive refinish clearcoat system orders

An AI sales agent's refinish clearcoat order, checked before it goes out

An AI sales agent prepares an order for a Cromax ChromaBase "4 to 1" refinish system: a clearcoat with its hardener, a basecoat with its reducer, the mixing quantities, the pot-life and spray timings and the additives. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published product data and returns a verdict, every reason and the figures it computed.

Scope: Cromax ChromaBase 4 to 1 clearcoat system orders (HC-7776S and G2-7779S clearcoats, ChromaBase basecoat): mix ratios, pot life, coats, flash and film thickness, additives and compatible basecoats. See everything this validator covers

This validator models orders for the Cromax ChromaBase 4 to 1 clearcoat system as listed on the public Axalta Cromax US product catalog pages (read October 5, 2026), not just the scenarios shown below.

  • Mixing — the clearcoats are mixed 4 parts clearcoat to 1 part hardener (7765S, 7775S, 7785S or 7795S) by volume; ChromaBase basecoat is mixed 1 part basecoat to 1 part reducer (7160S, 7175S, 7185S or 7195S). The clearcoat and hardener quantities are added up and compared with the mixed volume the order states.
  • Timing and application — a pot life of 2 hours at 70°F for mixed clearcoat and 8 hours for activated ChromaBase; 2 clearcoat coats with a 3 to 5 minute flash for HC-7776S or 10 minutes for G2-7779S; 2 to 3 basecoat coats with a 5 to 10 minute flash and 15 to 30 minutes to clearcoat; film thicknesses of 1.8 to 2.2 mil (clear) and 0.5 to 2.0 mil (base); published force-dry cycles.
  • Compatibility and additives — the 222S mid-coat adhesion promoter only in blend areas, OEM topcoats only when properly prepared, the appearance enhancer only on G2-7779S (up to 1 oz per quart), Fish Eye Eliminator (1/4 to 1/2 oz) and flex additive (2 oz) per quart; a basecoat that is not on the published compatible list, a shop that is not at 70°F, or a force-dried basecoat goes to a person.

Any order for these clearcoats that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (Axalta does not publish a price list for these products, so this validator produces no price build-up or line-item quote), other Cromax and Axalta product lines, colour formulas, VOC compliance by region, and which of the four hardeners or reducers suits a given temperature, which the pages read do not state.

The AI sales agentBuilds the clearcoat system order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Mix ratios that must hold on every orderOnly with care
A ratio rule for each clearcoat and basecoat mix works, but the quantities on the order and the stated mixed volume have to be compared separately.
The quantities are added up on every call, held to the published 4 to 1 and 1 to 1 ratios and compared with the volume the order states.
Timings that differ by clearcoatOnly with care
HC-7776S and G2-7779S have different flash times and force-dry cycles; each needs its own rule, kept in step with the product pages.
The clearcoat is in the request, so the flash and force-dry rules for that clearcoat are applied with every other rule.
An option that only one clearcoat accepts, and a promoter only for blend areasOnly with workarounds
Each depends on a choice on one line and a condition on another, so they need cross-line rules that interact with the rest.
Every choice is in one request, so the conflict is found whichever order the choices arrive in.
Pot life that depends on temperature and elapsed timeOnly with workarounds
The pot life is a published figure at one temperature, so the elapsed time, the shop temperature and a person to confirm have to be wired together by hand.
Time since mixing is checked against the published pot life, and a different shop temperature goes to a person.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the order is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The hardener on the quote is not one of the 7765S, 7775S, 7785S or 7795S hardeners published for the 4 to 1 clearcoats.
2The quote has 12 oz of clearcoat and 4 oz of hardener; the published mix is 4 parts clearcoat to 1 part hardener by volume.
3The quote states 24 oz of mixed clearcoat; the clearcoat and hardener quantities give 20 oz.
4The reducer on the quote is not one of the 7160S, 7175S, 7185S or 7195S reducers published for ChromaBase basecoat.
5The quote has 8 oz of ChromaBase basecoat and 4 oz of reducer; the published mix is 1 part basecoat to 1 part reducer.
6The 222S mid-coat adhesion promoter is listed as a base for the clearcoat in blend areas only; the job has no blend area.
7The clearcoats are listed over a properly prepared OEM topcoat; the quote says the OEM topcoat is not prepared.
8Mixed clearcoat has a pot life of 2 hours at 70 degrees F; the job sprays it 121 minutes after mixing.
9ChromaBase basecoat mixed with reducer has a pot life of 8 hours; the job sprays it 481 minutes after mixing.
10The clearcoats are applied in 2 medium-wet coats; the quote has 3 coats.
11The quote flashes 6 minutes between clearcoat coats; the published flash is 3 to 5 minutes for HC-7776S and 10 minutes for G2-7779S.
12The quote flashes 5 minutes between clearcoat coats; the published flash is 3 to 5 minutes for HC-7776S and 10 minutes for G2-7779S.
13The quote targets a clearcoat film thickness of 2.3 mil; the published range is 1.8 to 2.2 mil.
14The quote force dries the clearcoat for 15 minutes; the published cycle at 140 degrees F is 30 minutes for this clearcoat.
15ChromaBase basecoat is applied in 2 to 3 medium coats until hiding; the quote has 1 coat.
16The quote flashes 12 minutes between basecoat coats; the published flash is 5 to 10 minutes.
17The quote targets a basecoat film thickness of 2.5 mil; the published range is 0.5 to 2.0 mil.
18The quote clearcoats 10 minutes after the basecoat; the published air-dry time to clearcoat is 15 to 30 minutes.
19The quote adds 3 quarter-ounces of Fish Eye Eliminator per quart of mixed clearcoat; the published amount is 1/4 to 1/2 oz.
20The quote adds 3 oz of flex additive per quart of mixed clearcoat; the published amount is 2 oz.
21The appearance enhancer is listed for the G2-7779S clearcoat only; the quote adds it to HC-7776S.
22The pot lives are published at 70 degrees F and the shop temperature is 60 degrees F; a person should confirm the pot life for this job.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Spot repair with a blend area: HC-7776S clearcoat with the wrong hardener amount, a wrong mixed volume and a mid-coat promoter outside a blend area

The agent's request. Please prepare a refinish order with the Cromax ChromaBase 4 to 1 HC-7776S Snap Dry Clearcoat, mixing 32 oz of clearcoat with 4 oz of 7785S hardener, over ChromaBase basecoat mixed as 16 oz of basecoat with 16 oz of 7185S reducer and applied in 2 coats, with the 222S mid-coat adhesion promoter. The clearcoat goes on in 2 coats with 4 minutes of flash between coats and is sprayed 30 minutes after mixing. The shop is at 70 degrees F. The order states 40 oz of mixed clearcoat. It is ready to send.

Verdict: Blocked.

  • Clearcoat to hardener ratio is not 4 to 1. The quote has 32 oz of clearcoat and 4 oz of hardener; the published mix is 4 parts clearcoat to 1 part hardener by volume.
  • Stated mixed volume does not match. The quote states 40 oz of mixed clearcoat; the clearcoat and hardener quantities give 36 oz.
  • 222S mid-coat adhesion promoter outside a blend area. The 222S mid-coat adhesion promoter is listed as a base for the clearcoat in blend areas only; the job has no blend area.

2. Spot repair with a blend area: The agent resubmits after fixing the errors

The agent's request. Please prepare a refinish order with the Cromax ChromaBase 4 to 1 HC-7776S Snap Dry Clearcoat, mixing 32 oz of clearcoat with 8 oz of 7785S hardener, over ChromaBase basecoat mixed as 16 oz of basecoat with 16 oz of 7185S reducer and applied in 2 coats, with the 222S mid-coat adhesion promoter in a blend area. The clearcoat goes on in 2 coats with 4 minutes of flash between coats and is sprayed 30 minutes after mixing. The shop is at 70 degrees F. The order states 40 oz of mixed clearcoat. It is ready to send.

Verdict: Allowed.

  • Mix summary. 32 oz clearcoat and 8 oz hardener make 40 oz of mixed clearcoat with a pot life of 120 minutes at 70 degrees F.

3. Panel repair timings: G2-7779S clearcoat sprayed after the pot life, over four basecoat coats

The agent's request. Please prepare a refinish order with the Cromax ChromaBase 4 to 1 G2-7779S Panel and Overall Clearcoat, mixing 48 oz of clearcoat with 12 oz of 7775S hardener, over ChromaBase basecoat mixed as 24 oz of basecoat with 24 oz of 7175S reducer and applied in 4 coats. The clearcoat goes on in 2 coats with 10 minutes of flash between coats and is sprayed 150 minutes after mixing. The shop is at 70 degrees F. The order states 60 oz of mixed clearcoat. It is ready to send.

Verdict: Blocked.

  • Mixed clearcoat is past its pot life. Mixed clearcoat has a pot life of 2 hours at 70 degrees F; the job sprays it 150 minutes after mixing.
  • Basecoat is not 2 to 3 coats. ChromaBase basecoat is applied in 2 to 3 medium coats until hiding; the quote has 4 coats.

4. Panel repair timings: The agent resubmits after fixing the errors

The agent's request. Please prepare a refinish order with the Cromax ChromaBase 4 to 1 G2-7779S Panel and Overall Clearcoat, mixing 48 oz of clearcoat with 10 oz of 7775S hardener, over ChromaBase basecoat mixed as 24 oz of basecoat with 24 oz of 7175S reducer and applied in 3 coats. The clearcoat goes on in 2 coats with 10 minutes of flash between coats and is sprayed 90 minutes after mixing. The shop is at 70 degrees F. The order states 58 oz of mixed clearcoat. It is ready to send.

Verdict: Blocked.

  • Clearcoat to hardener ratio is not 4 to 1. The quote has 48 oz of clearcoat and 10 oz of hardener; the published mix is 4 parts clearcoat to 1 part hardener by volume.

5. Panel repair timings: The agent resubmits after fixing the errors

The agent's request. Please prepare a refinish order with the Cromax ChromaBase 4 to 1 G2-7779S Panel and Overall Clearcoat, mixing 48 oz of clearcoat with 12 oz of 7775S hardener, over ChromaBase basecoat mixed as 24 oz of basecoat with 24 oz of 7175S reducer and applied in 3 coats. The clearcoat goes on in 2 coats with 10 minutes of flash between coats and is sprayed 90 minutes after mixing. The shop is at 70 degrees F. The order states 60 oz of mixed clearcoat. It is ready to send.

Verdict: Allowed.

  • Mix summary. 48 oz clearcoat and 12 oz hardener make 60 oz of mixed clearcoat with a pot life of 120 minutes at 70 degrees F.

6. Cool shop, waterborne base and additives: Waterborne basecoat in a 55 degree shop with extra flex additive and appearance enhancer

The agent's request. Please prepare a refinish order with the Cromax ChromaBase 4 to 1 G2-7779S Panel and Overall Clearcoat, mixing 24 oz of clearcoat with 6 oz of 7795S hardener, over Cromax Pro waterborne basecoat. The clearcoat goes on in 2 coats with 10 minutes of flash between coats and is sprayed 30 minutes after mixing, with 2 oz of appearance enhancer and 3 oz of flex additive per quart. The shop is at 55 degrees F. The order states 30 oz of mixed clearcoat. It is ready to send.

Verdict: Blocked.

  • Flex additive is not the published amount. The quote adds 3 oz of flex additive per quart of mixed clearcoat; the published amount is 2 oz.
  • Appearance enhancer over the published amount. The quote adds 2 oz of appearance enhancer per quart of mixed clearcoat; the published amount is up to 1 oz.
  • Shop temperature is not 70 degrees F. The pot lives are published at 70 degrees F and the shop temperature is 55 degrees F; a person should confirm the pot life for this job.
  • Basecoat is not on the clearcoat list. Cromax Pro waterborne basecoat is not on the published compatible-basecoat list for these clearcoats; a person should confirm the combination.

7. Cool shop, waterborne base and additives: The agent resubmits after fixing the errors

The agent's request. Please prepare a refinish order with the Cromax ChromaBase 4 to 1 G2-7779S Panel and Overall Clearcoat, mixing 24 oz of clearcoat with 6 oz of 7795S hardener, over ChromaBase basecoat mixed as 12 oz of basecoat with 12 oz of 7175S reducer and applied in 2 coats. The clearcoat goes on in 2 coats with 10 minutes of flash between coats and is sprayed 30 minutes after mixing, with 1 oz of appearance enhancer and 2 oz of flex additive per quart. The shop is at 70 degrees F. The order states 30 oz of mixed clearcoat. It is ready to send.

Verdict: Allowed.

  • Mix summary. 24 oz clearcoat and 6 oz hardener make 30 oz of mixed clearcoat with a pot life of 120 minutes at 70 degrees F.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order for a Cromax ChromaBase "4 to 1" refinish system: a clearcoat with its hardener, a basecoat with its reducer, the mixing quantities, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published product data and returns a verdict, every reason and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please prepare a refinish order with the Cromax ChromaBase 4 to 1 HC-7776S Snap Dry Clearcoat, mixing 32 oz of clearcoat with 4 oz of 7785S hardener. The clearcoat goes on in 2 coats with 4 minutes of flash between coats and is sprayed 30 minutes after mixing. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with three findings, all in one answer. The quote has 32 oz of clearcoat and 4 oz of hardener; the published mix is 4 parts clearcoat to 1 part hardener by volume. The quote states 40 oz of mixed clearcoat; the clearcoat and hardener quantities give 36 oz. The 222S mid-coat adhesion promoter is listed as a base for the clearcoat in blend areas only; the job has no blend area.
  6. The validator returned three blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for an option that only one clearcoat accepts, and a promoter only for blend areas, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the hardener quantity to 8 oz and the blend area to yes.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. All three earlier findings are cleared, and the validator's figure matches the quote.
  13. Three problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer.