Predictika · Retail banking package quotes

An AI sales agent's account package quote, checked before it goes out

An AI sales agent assembles a retail account package for a customer: the Esprit Libre Référence bundle with a payment card, card options, an overdraft authorization and a home loan. Before the quote goes out, the agent sends it to Predictika, which checks it against a declarative model built on the published tariff, compares the first-year cost the agent states with the one it computes, and returns a verdict, every reason and the figures it computed.

Scope: BNP Paribas individual-customer Esprit Libre Référence package (Origin, Visa Classic, Visa Premier, Visa Premier Service Affinité, Visa Infinite) with card options, overdraft and mortgage fees. See everything this validator covers

This validator models quotes for the BNP Paribas Esprit Libre Référence package for individual customers in France, using the January 1, 2026 tariff, not just the scenarios shown below.

  • Package and cards — the monthly Esprit Libre Référence fee by card (Origin, Visa Classic, Visa Premier, Visa Premier Service Affinité, Visa Infinite) and by age band (18 to 24, or 25 and over), including the cards that have no rate for the 18 to 24 band.
  • Card options — Option Travel (monthly, free for ages 18 to 24), Cryptogramme Dynamique (annual, free on Visa Infinite) and the personalized card visual (annual), and the cards each applies to; the Tercéo and biometric options, which are no longer sold.
  • Overdraft and mortgage — the 45 euro file fee for an overdraft authorization up to 5,000 euros, and the mortgage opening commission of 0.99 percent with a 650 euro minimum, halved for an online application.
  • First-year cost — the monthly fees for twelve months plus the annual options and one-off fees, compared with the figure the quote states; approvals for an overdraft above 5,000 euros and for a mortgage of 500 thousand euros or more.

Any Esprit Libre Référence quote that touches these products and fees is in scope, not only the scenarios pictured here. The fees are those of the BNP Paribas tariff for individual customers effective January 1, 2026 (a copy archived by MoneyVox was read); the tariff can change. Which cards each option applies to beyond what the tariff lists, the approval thresholds and the stated-cost check are modeled by Predictika. Not covered: ATM withdrawal allowances, transfers, other bundles (Esprit Libre Initiative and Découverte are no longer sold), savings products, business accounts and Hello bank!. This validator returns the computed totals and no line-item quote.

The AI sales agentAssembles the account package from the conversation and says the quote is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
A package fee that depends on both the card and the age bandOnly with care
A price table keyed on two choices works, but cards with no rate for a band need their own rules and every tariff change touches the table.
The fee comes from the card and the age band together, and a card with no rate for the band is blocked.
Options that apply only to some cards, and options no longer soldOnly with workarounds
Each option needs its own list of eligible cards and a retirement date; nothing stops a rep adding a discontinued option from a saved template.
Each option is checked against the card on every call, and withdrawn options are refused.
A first-year cost that must match what the quote statesOnly with care
A stated total is a free-entry field; a rule can compare it with a computed one, but someone has to write and maintain that comparison.
The stated cost travels with the quote and is compared with the computed cost on every call.
A mortgage commission with a minimum and an online reductionOnly with care
The percentage, the minimum and the halving for online applications are three rules that must be combined in the right order.
The commission is computed once from the amount and the online flag.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The Esprit Libre Référence tariff has no 18 to 24 year old rate for the Visa Infinite or the Visa Premier Service Affinité card.
2Option Travel is offered for the Origin, Visa Classic, Visa Premier and Visa Infinite cards; the Visa Premier Service Affinité is not on that list.
3The Cryptogramme Dynamique service is priced for the Origin, Visa Classic, Visa Premier and Visa Infinite cards; the Visa Premier Service Affinité is not on that list.
4The personalized card visual (À chacun son image) is offered for the Origin, Visa Classic and Visa Premier cards only.
5The Tercéo payment facility has not been sold since July 1, 2025 and is not renewed with a new card from January 1, 2026.
6The biometric option on the Visa Premier card has not been sold since December 8, 2025.
7An overdraft authorization of 5,001 euros is above 5,000 euros, where the tariff says to consult the bank for the file fee and rate; an adviser has to confirm both.
8An overdraft authorization of 75,000 euros is above 5,000 euros, where the tariff says to consult the bank for the file fee and rate; an adviser has to confirm both.
9An overdraft authorization of 80,000 euros is above 75,000 euros, the top of the consumer overdraft range in the tariff notes.
10The online application discount is set but the quote has no mortgage.
11A mortgage of 500 thousand euros or more needs a credit adviser to confirm the opening commission before the quote goes out.
12The quote states a first-year cost of €190.00, but the package, options and one-off fees on it come to €192.00.
13The quote states a first-year cost of €1,581.00, but the package, options and one-off fees on it come to €3,066.00.
14An overdraft authorization of 8,000 euros is above 5,000 euros, where the tariff says to consult the bank for the file fee and rate; an adviser has to confirm both.
15A mortgage of 600 thousand euros or more needs a credit adviser to confirm the opening commission before the quote goes out.
16An overdraft authorization of 90,000 euros is above 75,000 euros, the top of the consumer overdraft range in the tariff notes.
17The quote states a first-year cost of €1.00, but the package, options and one-off fees on it come to €0.00.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Card, age and options together: An 18 to 24 year old on the Affinité card with three card options, the withdrawn Tercéo option and a home loan

The agent's request. Please quote the Esprit Libre Référence package for a customer aged 18 to 24 with a Visa Premier Service Affinité card, with Option Travel, the Cryptogramme Dynamique, a personalized card visual and the Tercéo option, and a home loan of 420,000 euros. The quote states a first-year cost of €4,158.00. It is ready to send.

Verdict: Blocked.

  • Card not available to 18 to 24 year olds in the package. The Esprit Libre Référence tariff has no 18 to 24 year old rate for the Visa Infinite or the Visa Premier Service Affinité card.
  • Option Travel not offered on the Affinité card. Option Travel is offered for the Origin, Visa Classic, Visa Premier and Visa Infinite cards; the Visa Premier Service Affinité is not on that list.
  • Dynamic cryptogram not offered on the Affinité card. The Cryptogramme Dynamique service is priced for the Origin, Visa Classic, Visa Premier and Visa Infinite cards; the Visa Premier Service Affinité is not on that list.
  • Personalized visual only on three cards. The personalized card visual (À chacun son image) is offered for the Origin, Visa Classic and Visa Premier cards only.
  • Tercéo option no longer sold. The Tercéo payment facility has not been sold since July 1, 2025 and is not renewed with a new card from January 1, 2026.

2. Card, age and options together: The agent resubmits after fixing the errors

The agent's request. Please quote the Esprit Libre Référence package for a customer aged 18 to 24 with a Visa Premier card, with Option Travel, the Cryptogramme Dynamique, a personalized card visual and the Tercéo option, and a home loan of 420,000 euros. The quote states a first-year cost of €4,158.00. It is ready to send.

Verdict: Blocked.

  • Tercéo option no longer sold. The Tercéo payment facility has not been sold since July 1, 2025 and is not renewed with a new card from January 1, 2026.
  • Stated first-year cost differs from the quote. The quote states a first-year cost of €4,158.00, but the package, options and one-off fees on it come to €4,279.40.

3. Card, age and options together: The agent resubmits after fixing the errors

The agent's request. Please quote the Esprit Libre Référence package for a customer aged 18 to 24 with a Visa Premier card, with Option Travel, the Cryptogramme Dynamique and a personalized card visual, and a home loan of 420,000 euros. The quote states a first-year cost of €4,279.40. It is ready to send.

Verdict: Allowed.

  • Cost summary. Package and options €7.95 a month; first-year cost €4,279.40 including one-off fees.

4. Options by card: A Visa Premier Service Affinité package with Option Travel and the Cryptogramme Dynamique

The agent's request. Please quote the Esprit Libre Référence package for a customer aged 25 or over with a Visa Premier Service Affinité card, with Option Travel and the Cryptogramme Dynamique. The quote states a first-year cost of €117.96. It is ready to send.

Verdict: Blocked.

  • Option Travel not offered on the Affinité card. Option Travel is offered for the Origin, Visa Classic, Visa Premier and Visa Infinite cards; the Visa Premier Service Affinité is not on that list.
  • Dynamic cryptogram not offered on the Affinité card. The Cryptogramme Dynamique service is priced for the Origin, Visa Classic, Visa Premier and Visa Infinite cards; the Visa Premier Service Affinité is not on that list.

5. Options by card: The agent resubmits after fixing the errors

The agent's request. Please quote the Esprit Libre Référence package for a customer aged 25 or over with a Visa Premier card, with Option Travel and the Cryptogramme Dynamique. The quote states a first-year cost of €325.00. It is ready to send.

Verdict: Allowed.

  • Cost summary. Package and options €26.00 a month; first-year cost €325.00 including one-off fees.

6. Home loan: A Visa Infinite package with a home loan of 420 thousand euros

The agent's request. Please quote the Esprit Libre Référence package for a customer aged 25 or over with a Visa Infinite card, and a home loan of 420,000 euros. The quote states a first-year cost of €2,470.80. It is ready to send.

Verdict: Blocked.

  • Stated first-year cost differs from the quote. The quote states a first-year cost of €2,470.80, but the package, options and one-off fees on it come to €4,549.80.

7. Home loan: The agent resubmits after fixing the errors

The agent's request. Please quote the Esprit Libre Référence package for a customer aged 25 or over with a Visa Infinite card, and a home loan of 420,000 euros applied for online. The quote states a first-year cost of €2,470.80. It is ready to send.

Verdict: Allowed.

  • Cost summary. Package and options €32.65 a month; first-year cost €2,470.80 including one-off fees.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent assembles a retail account package for a customer: the Esprit Libre Référence bundle with a payment card, card options, an overdraft authorization and a home loan. Before the quote goes out, the agent sends it to Predictika, which checks it against a declarative model built on the published tariff, compares the first-year cost the agent states with the one it computes, and returns a verdict, every reason and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote the Esprit Libre Référence package for a customer aged 18 to 24. The quote states a first-year cost of €4,158.00. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with five findings, all in one answer. The Esprit Libre Référence tariff has no 18 to 24 year old rate for the Visa Infinite or the Visa Premier Service Affinité card. Option Travel is offered for the Origin, Visa Classic, Visa Premier and Visa Infinite cards; the Visa Premier Service Affinité is not on that list. The Cryptogramme Dynamique service is priced for the Origin, Visa Classic, Visa Premier and Visa Infinite cards; the Visa Premier Service Affinité is not on that list. The other two are on screen.
  6. The validator returned five blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for options that apply only to some cards, and options no longer sold, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the card to Visa Premier.
  10. It calls the validator again.
  11. Still blocked, with two findings, all in one answer. The Tercéo payment facility has not been sold since July 1, 2025 and is not renewed with a new card from January 1, 2026. The quote states a first-year cost of €4,158.00, but the package, options and one-off fees on it come to €4,279.40.
  12. Four findings cleared; still blocked on tercéo option no longer sold, and newly found: stated first-year cost differs from the quote.
  13. The agent resubmits once more.
  14. The revised request. It changes the tercéo option to no and the stated first-year cost to €4,279.40.
  15. It calls the validator once more.
  16. This time the validator clears it.
  17. Both earlier findings are cleared, and the validator's total, €4,279.40, matches the quote.
  18. Five problems caught in one call, fixed in two passes, and a clean €4,279.40 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer.