Predictika · Business internet and phone quotes

An AI sales agent's small-business internet and phone quote, checked before it goes out

An AI sales agent prepares a monthly quote for a small business: an internet package, business phone lines, Wi-Fi pods and a bundle, with installation fees. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the packages, prices and conditions published on Bell's small-business web pages and returns a verdict, every reason, a line-item quote and the figures it computed.

Scope: Small-business internet packages (wired and wireless), business phone lines, bundles, installation fees and the bill credit, at the published Ontario prices. See everything this validator covers

This validator models small-business internet and phone quotes built from the packages and conditions Bell publishes for Ontario, not just the scenarios shown below.

  • Packages and prices — Business Internet 50, Business Fibe 500, Gigabit Fibe 1.5, 3.0 and 8.0 (3-year term) and Wireless Business Internet 25 and 50 (2-year term), the Fully-Featured Business Line by term (5 years, 3 years, 1 year or no term), Wi-Fi pods and the one-time installation fees, added into a line-item quote and compared with the totals the agent states.
  • Where a package can go — each package is delivered over one access technology (fibre-to-the-node, fibre-to-the-building or fixed wireless), the internet offers are for new customers, Wireless Business Internet 25 needs paperless billing, and Wi-Fi pods are published with the wireless packages.
  • Bundles and credit — the bundled phone rate applies with Business Internet 50, Business Fibe 500 or Gigabit Fibe 1.5 on a 3-year term, and the $200 bill credit is for existing Bell Small Business Mobility customers who take a bundle. A quote for another province goes to a person, because prices vary by region.

Any small-business internet or phone quote that touches these packages is in scope — not only the scenarios pictured here. Not covered: mobility rate plans, TV, medium and large business and managed-network services (SD-WAN, security), other Bell business packages, taxes, early termination charges and negotiated pricing. Assumptions: the access technology shown for each package is the one it needs at the address, the bundled phone rate applies to the first phone line only (additional lines are priced at their own term rate), and Wi-Fi pods are quoted only with the wireless packages because that is where they are published.

The AI sales agentBuilds the internet and phone quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

8 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
A bundle rate that applies only to some packages, on a 3-year termOnly with care
A bundle definition with its allowed internet packages and phone term. It works, but each promotion is another set of product and price rules to keep in step with the web pages.		The bundle choice, internet package and phone term are in one request and the bundle conditions are checked together.
Packages that depend on the access technology at the addressOnly with workarounds
The package on one line must match an address attribute on another, so it needs a cross-line rule that interacts with the others.		Package, address access and customer status are in one request and checked whichever order they arrive in.
A credit that needs both a bundle and an existing mobility customerOnly with workarounds
The credit depends on a choice on the quote and a fact about the customer account, so it needs a rule that reads across both.		The credit conditions are checked with the rest of the quote on every call.
Stated monthly and installation totals that must equal the published pricesOnly with care
A stated figure is a free-entry field; a rule can compare it with a computed total, but someone has to write and maintain that comparison.		The stated totals travel with the quote and are compared with the computed totals on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1The quote has neither an internet package nor a business phone line.
2Business Internet 50 is delivered over fibre-to-the-node, which is not the access available at the address.
3The Business Fibe package is delivered over fibre-to-the-building, which is not the access available at the address.
4Wireless Business Internet is available only in select areas, and the address is not in one.
5The internet packages on this quote are offered to new customers; this customer already has Bell internet.
6Wireless Business Internet 25 requires the customer to opt for paperless billing.
7The quote adds 1 Wi-Fi pod, and pods are published only with the Wireless Business Internet packages.
8The bundle rate applies only with Business Internet 50, Business Fibe 500 or Business Gigabit Fibe 1.5; the internet package on this quote is not one of them.
9A bundle includes a business phone line, and the quote has none.
10The bundled phone rate is a 3-year term price; the phone line on this quote has a different term.
11The $200 bill credit is for existing Bell Small Business Mobility customers who take a bundle; this quote does not meet both conditions.
12The quote states a monthly total of $99.95; the published prices give $120.38.
13The quote states installation fees of $125.00; the published fees give $250.00.
14The published prices and offers used here are for Ontario and Bell notes that prices vary by region; a person should confirm them for this province.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Bundle conditions: Gigabit Fibe 3.0 bundle with three phone lines on a 5-year term

    
The agent's request. Please quote Business Gigabit Fibe 3.0 (3 Gbps down and up) and 3 business phone lines on 5-year terms for a small business in Ontario, at an address with fibre-to-the-building. Apply the bundle rate. The quote states a monthly total of $248.38 and one-time installation of $500.00. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Bundle needs a bundled internet package. The bundle rate applies only with Business Internet 50, Business Fibe 500 or Business Gigabit Fibe 1.5; the internet package on this quote is not one of them.
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  • Bundle phone rate needs a 3-year term. The bundled phone rate is a 3-year term price; the phone line on this quote has a different term.
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2. Bundle conditions: The agent resubmits after fixing the errors

    
The agent's request. Please quote Business Gigabit Fibe 1.5 (1.5 Gbps down, 940 Mbps up) and 3 business phone lines on 3-year terms for a small business in Ontario, at an address with fibre-to-the-building. Apply the bundle rate. The quote states a monthly total of $243.38 and one-time installation of $500.00. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 36 month term; estimated monthly total of $243.38 at published prices; one-time installation of $500.00.
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3. Wireless package and billing: Wireless 25 at a fibre address, with four Wi-Fi pods and paper billing

    
The agent's request. Please quote Wireless Business Internet 25 (25 Mbps down, 5 up) and 4 Wi-Fi pods for a small business in Ontario, at an address with fibre-to-the-building. The customer prefers paper bills. The quote states a monthly total of $96.00 and one-time installation of $60.00. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Wireless package needs wireless coverage. Wireless Business Internet is available only in select areas, and the address is not in one.
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  • Paperless billing required. Wireless Business Internet 25 requires the customer to opt for paperless billing.
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4. Wireless package and billing: The agent resubmits after fixing the errors

    
The agent's request. Please quote Wireless Business Internet 25 (25 Mbps down, 5 up) and 4 Wi-Fi pods for a small business in Ontario, at an address in a Wireless Business Internet area. The customer prefers paper bills. The quote states a monthly total of $96.00 and one-time installation of $60.00. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Paperless billing required. Wireless Business Internet 25 requires the customer to opt for paperless billing.
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5. Wireless package and billing: The agent resubmits after fixing the errors

    
The agent's request. Please quote Wireless Business Internet 25 (25 Mbps down, 5 up) and 4 Wi-Fi pods for a small business in Ontario, at an address in a Wireless Business Internet area. The quote states a monthly total of $96.00 and one-time installation of $60.00. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 24 month term; estimated monthly total of $96.00 at published prices; one-time installation of $60.00.
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6. Bill credit and region: Fibe 500 with two phone lines and a bill credit, bundle not applied

    
The agent's request. Please quote Business Fibe 500 (500 Mbps down and up) and 2 business phone lines on 3-year terms for a small business in another province, at an address with fibre-to-the-building. Apply the $200 bill credit for this existing Small Business Mobility customer. The quote states a monthly total of $166.88 and one-time installation of $375.00. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Bill credit conditions not met. The $200 bill credit is for existing Bell Small Business Mobility customers who take a bundle; this quote does not meet both conditions.
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  • Stated monthly total does not match. The quote states a monthly total of $166.88; the published prices give $192.95.
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  • Prices to confirm outside Ontario. The published prices and offers used here are for Ontario and Bell notes that prices vary by region; a person should confirm them for this province.
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7. Bill credit and region: The agent resubmits after fixing the errors

    
The agent's request. Please quote Business Fibe 500 (500 Mbps down and up) and 2 business phone lines on 3-year terms for a small business in another province, at an address with fibre-to-the-building. Apply the bundle rate. Apply the $200 bill credit for this existing Small Business Mobility customer. The quote states a monthly total of $166.88 and one-time installation of $375.00. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • Prices to confirm outside Ontario. The published prices and offers used here are for Ontario and Bell notes that prices vary by region; a person should confirm them for this province.
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  • Order summary. 36 month term; estimated monthly total of $166.88 at published prices; one-time installation of $375.00.
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8. Bill credit and region: The agent resubmits after fixing the errors

    
The agent's request. Please quote Business Fibe 500 (500 Mbps down and up) and 2 business phone lines on 3-year terms for a small business in Ontario, at an address with fibre-to-the-building. Apply the bundle rate. Apply the $200 bill credit for this existing Small Business Mobility customer. The quote states a monthly total of $166.88 and one-time installation of $375.00. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 36 month term; estimated monthly total of $166.88 at published prices; one-time installation of $375.00.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a monthly quote for a small business: an internet package, business phone lines, Wi-Fi pods and a bundle. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the packages, prices and conditions published on Bell's small-business web pages and returns a verdict, every reason, a line-item quote and the figures it computed.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote Business Fibe 500 (500 Mbps down and up) and 2 business phone lines on 3-year terms for a small business in another province, at an address with fibre-to-the-building. Apply the $200 bill credit for this existing Small Business Mobility customer. The rest of the request is on screen. The quote states a monthly total of $166.88 and one-time installation of $375.00.
    4. 
      
  4. Before it goes out, the agent calls the validator.
    5. 
      
  5. Blocked, with two findings and one approval, all in one answer. The $200 bill credit is for existing Bell Small Business Mobility customers who take a bundle; this quote does not meet both conditions. The quote states a monthly total of $166.88; the published prices give $192.95.
    6. 
      
  6. The validator returned two blocking findings and one approval in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other and against the stated total.
    7. 
      
  7. What this shows: for stated monthly and installation totals that must equal the published prices, a rules-based CPQ is error-prone for this.
    8. 
      
  8. Now the agent resubmits.
    9. 
      
  9. The corrected request. It changes the bundle rate applied to yes.
    10. 
      
  10. It calls the validator again.
    11. 
      
  11. Not blocked, but held for a person.
    12. 
      
  12. The validator also returns the line-item quote. It starts with Business Fibe 500 (500 Mbps down and up) and Business phone line; the other line is on screen.
    13. 
      
  13. The two blocking findings are cleared; one approval remains for a person: prices to confirm outside Ontario.
    14. 
      
  14. The agent resubmits once more.
    15. 
      
  15. The revised request. It changes the province to ontario.
    16. 
      
  16. It calls the validator once more.
    17. 
      
  17. This time the validator clears it.
    18. 
      
  18. The validator also returns the line-item quote. It starts with Business Fibe 500 (500 Mbps down and up) and Business phone line; the other line is on screen.
    19. 
      
  19. The earlier finding is cleared, and the validator's total, $166.88, matches the quote.
    20. 
      
  20. Three problems caught in one call, fixed in two passes, and a clean $166.88 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    21.