Predictika · Office desk orders

An AI sales agent's Workstation desk order, checked before it goes out

An AI sales agent prepares an order for a number of Bene Workstation desks, with a desk shape, width and depth, a table top, cable management and pedestal or sideboard connections. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the combinations and limits in the public Workstation product data sheet and returns a verdict, every reason and the cable management count it computed.

Scope: Bene Workstation desk orders: desk shapes and widths, table tops, excess top length, cable management, pedestal and sideboard connections and the stated cable management count. See everything this validator covers

This validator models Workstation desk orders as described in the public Bene Workstation product data sheet (read October 5, 2026), not just the scenarios shown below.

  • Desk shapes and widths — the rectangle and rounded desks are offered from 800 to 2,400 mm wide and the equal-sided 120 degree desk from 1,600 to 1,800 mm; table tops are 13 mm compact or 19 mm and 25 mm chipboard.
  • Excess top length — up to 200 mm on the visitor side and on each side, up to 100 mm on the user side, and none on the 120 degree desk.
  • Cable management — 1 to 3 cable outlets, at most 2 plug boxes and 1 to 2 cable boxes per top; the sliding top needs a cable tray, cannot be combined with the cable flap and cannot be used on a 600 mm deep desk; plug boxes, cable boxes and the bFRIENDS Power Module cannot be combined with a sliding top or a cable flap; a cable flap without a cable tray goes to a person.
  • Pedestals, sideboards and load — the fixed pedestal connection is listed for desk depths of 600, 800, 900 and 1,000 mm, a desk takes at most one sideboard (rectangle and rounded desks only) and the maximum load is 100 kg.
  • Count — the cable management count stated on the order must equal the outlets, plug boxes and cable boxes ordered.

Any Workstation desk order that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (none are modeled), the minimum widths of the combination desks and the depth ranges of each shape (the sources read did not agree), pedestal and sideboard width minimums, colors, frames beyond the three named versions, other Bene product lines and regional availability.

The AI sales agentBuilds the desk order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Options that exclude each otherOnly with care
Each pair such as sliding top and cable flap, or plug box and sliding top, needs its own exclusion rule, and the pairs have to be kept in step with the data sheet.		All the options are in one request and every exclusion is checked together.
Options that need another option or a sizeOnly with workarounds
A sliding top that needs a cable tray and cannot go on a 600 mm deep desk links an option to a dimension; these cross-field rules are easy to leave out of a product model.		The option, the cable tray and the depth are in one request and compared on every call.
A stated cable management count that does not add upOnly with workarounds
The count is a derived figure; checking a typed count against the quantities takes extra formulas.		The stated count is a field in the request and is compared with the computed one.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1The rectangle and rounded desks are offered in widths from 800 to 2,400 mm; the quote has 2,600 mm.
2The rectangle and rounded desks are offered in widths from 800 to 2,400 mm; the quote has 700 mm.
3The equal-sided 120 degree desk is offered in widths from 1,600 to 1,800 mm; the quote has 2,000 mm.
4Table tops are 13 mm compact, or 19 mm or 25 mm chipboard; the quote has 16 mm.
5Excess top length on the visitor side is 0 to 200 mm; the quote has 250 mm.
6Excess top length on the user side is 0 to 100 mm; the quote has 150 mm.
7Excess top length is not available with the equal-sided 120 degree desk.
8A table top takes 1 to 3 cable outlets; the quote has 4.
9A table top takes at most 2 plug boxes; the quote has 3.
10A table top takes 1 to 2 cable boxes; the quote has 3.
11The sliding top cannot be combined with the cable flap.
12Plug boxes and cable boxes cannot be combined with the sliding top or the cable flap.
13The sliding top is available only in combination with a cable tray.
14The sliding top cannot be used with a desk depth of 600 mm.
15The sliding top is listed only for the rectangle and rounded desks.
16The cable flap is not listed for the equal-sided 120 degree desk.
17The data sheet says the cable flap only makes sense in connection with a cable tray, so a person should confirm a flap without one.
18The bFRIENDS Power Module cannot be installed together with a sliding top or a cable flap.
19A desk takes a maximum of 1 sideboard; the quote has 2.
20The sideboard connection is listed only for the rectangle and rounded desks.
21The fixed pedestal connection is possible for desk depths of 600, 800, 900 and 1,000 mm; the quote has 700 mm.
22The maximum load of the Workstation is 100 kg; the quote has 120 kg.
23The quote states 5 cable outlets, plug boxes and cable boxes per desk; the desk has 3.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Sliding top and cable flap: A 600 mm deep desk with a sliding top, a cable flap and a plug box

    
The agent's request. Please quote 24 Bene Workstation rectangle desks, 1,800 mm wide and 600 mm deep, with a 25 mm top and the SQUARE by Bene frame, with 2 cable outlets, 1 plug box, a cable tray, a sliding top and a cable flap. The quote states 3 cable outlets, plug boxes and cable boxes per desk. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Sliding top and cable flap together. The sliding top cannot be combined with the cable flap.
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  • Sliding top on a 600 mm deep desk. The sliding top cannot be used with a desk depth of 600 mm.
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  • Plug box or cable box with a sliding top or cable flap. Plug boxes and cable boxes cannot be combined with the sliding top or the cable flap.
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2. Sliding top and cable flap: The agent resubmits after fixing the errors

    
The agent's request. Please quote 24 Bene Workstation rectangle desks, 1,800 mm wide and 800 mm deep, with a 25 mm top and the SQUARE by Bene frame, with 3 cable outlets, a cable tray and a sliding top. The quote states 3 cable outlets, plug boxes and cable boxes per desk. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 24 desk(s), 3 cable outlet, plug box and cable box item(s) per desk.
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3. Angle desk: An angle desk with a wrong width and side excess length

    
The agent's request. Please quote 8 Bene Workstation equal-sided 120 degree desks, 2,000 mm wide and 800 mm deep, with a 19 mm top and the Basic round frame, with 100 mm excess length on each side, with 2 cable outlets, 1 cable box and a cable tray. The quote states 4 cable outlets, plug boxes and cable boxes per desk. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Width outside the 120 degree desk range. The equal-sided 120 degree desk is offered in widths from 1,600 to 1,800 mm; the quote has 2,000 mm.
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  • Excess length on the 120 degree desk. Excess top length is not available with the equal-sided 120 degree desk.
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  • Stated cable management count does not match. The quote states 4 cable outlets, plug boxes and cable boxes per desk; the desk has 3.
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4. Angle desk: The agent resubmits after fixing the errors

    
The agent's request. Please quote 8 Bene Workstation equal-sided 120 degree desks, 1,700 mm wide and 800 mm deep, with a 19 mm top and the Basic round frame, with 100 mm excess length on each side, with 2 cable outlets, 1 cable box and a cable tray. The quote states 3 cable outlets, plug boxes and cable boxes per desk. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Excess length on the 120 degree desk. Excess top length is not available with the equal-sided 120 degree desk.
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5. Angle desk: The agent resubmits after fixing the errors

    
The agent's request. Please quote 8 Bene Workstation equal-sided 120 degree desks, 1,700 mm wide and 800 mm deep, with a 19 mm top and the Basic round frame, with 2 cable outlets, 1 cable box and a cable tray. The quote states 3 cable outlets, plug boxes and cable boxes per desk. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 8 desk(s), 3 cable outlet, plug box and cable box item(s) per desk.
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6. Cable management and sideboards: Cable outlets, plug boxes and sideboards over the limits

    
The agent's request. Please quote 40 Bene Workstation rectangle desks, 1,600 mm wide and 800 mm deep, with a 25 mm top and the Basic rectangular frame, with 4 cable outlets, 3 plug boxes, 1 cable box, a cable tray and 2 sideboards. The quote states 8 cable outlets, plug boxes and cable boxes per desk. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Too many cable outlets. A table top takes 1 to 3 cable outlets; the quote has 4.
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  • Too many plug boxes. A table top takes at most 2 plug boxes; the quote has 3.
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  • More than one sideboard. A desk takes a maximum of 1 sideboard; the quote has 2.
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7. Cable management and sideboards: The agent resubmits after fixing the errors

    
The agent's request. Please quote 40 Bene Workstation rectangle desks, 1,600 mm wide and 800 mm deep, with a 25 mm top and the Basic rectangular frame, with 3 cable outlets, 2 plug boxes, a cable tray and 1 sideboard. The quote states 5 cable outlets, plug boxes and cable boxes per desk. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 40 desk(s), 5 cable outlet, plug box and cable box item(s) per desk.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order for a number of Bene Workstation desks, with a desk shape, width and depth. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the combinations and limits in the public Workstation product data sheet and returns a verdict, every reason and the cable management count it computed.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote 24 Bene Workstation rectangle desks, 1,800 mm wide and 600 mm deep, with a 25 mm top and the SQUARE by Bene frame. The quote states 3 cable outlets, plug boxes and cable boxes per desk. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
    5. 
      
  5. Blocked, with three findings, all in one answer. The sliding top cannot be combined with the cable flap. The sliding top cannot be used with a desk depth of 600 mm. Plug boxes and cable boxes cannot be combined with the sliding top or the cable flap.
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  6. The validator returned three blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
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  7. What this shows: for a stated cable management count that does not add up, a rules-based CPQ can do this only with workarounds.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the depth to 800 mm and the cable outlets to 3. It removes the plug boxes and cable flap.
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  10. It calls the validator again.
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  11. This time the validator clears it.
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  12. All three earlier findings are cleared.
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  13. Three problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    14.