Predictika · Business broadband bundle quotes

An AI sales agent's business bundle quote, checked before it goes out

An AI sales agent prepares a monthly quote for a small business: the internet speed and access, the term, voice lines, Wi-Fi, a wireless backup, television, and the total it states. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the bundle and returns a verdict, every reason and the figures it computed.

Scope: Breezeline Business bundles: Business Internet and Fiber Internet, Hosted Voice Essential, Business WiFi+, Wireless Internet Backup and Stream TV. See everything this validator covers

This validator models monthly quotes for the Breezeline Business products below, not just the scenarios shown. The prices are illustrative.

  • Internet — Business Internet over cable or Fiber Internet where the address is in a fiber area, at 100 Mbps, 300 Mbps*, 500 Mbps* or 1 Gbps, on a month to month, 12, 24 or 36 month term.
  • Hosted Voice Essential — the number of voice lines, with the speed they need and a limit above which a person confirms.
  • Business WiFi+ — access points, which need the WiFi+ service.
  • Wireless Internet Backup — 4G LTE backup, which needs a usable signal and a term.
  • Stream TV — TV outlets, the internet speed they need, and the venue (an office, a store, a restaurant or a hotel).
  • Commercial — static IP addresses*, discount authority, contract value and the stated monthly total.

Any monthly quote for these products that touches these rules is in scope — not only the scenarios pictured here. Not covered: installation and equipment fees, taxes, other Breezeline services, and locations beyond the first. The product names and the 100 Mbps to 1 Gbps range come from Breezeline's public business pages; the intermediate speeds* and static IP addresses* are illustrative, and every price and rule is typical for business broadband, not published by Breezeline.

The AI sales agentBuilds the bundle quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

6 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Options that only work at certain speeds, such as 11 voice lines or six TVs needing more than 100 MbpsOnly with care
Speed-to-option tables that grow with every product and tier.
Speed and options are checked together on every call.
Services that need a term or a site condition, such as backup needing a term and a 4G LTE signalOnly with workarounds
Cross-field conditions across term, site and product end up as hand-written rules.
Term, site conditions and products are in one request and are checked together.
A stated monthly total that must equal the internet, voice, WiFi+, backup, TV and static IP charges less the discountOnly with care
Price rules can compute it, but the figure the agent stated has to be compared by a rule someone writes and keeps in step.
The stated total travels with the quote and is compared with the computed total on every call.
Approvals that depend on venue, size and contract valueOnly with workarounds
Venue, line counts and the term times the monthly charge combine into approval conditions that are easy to miss.
Every approval condition is evaluated on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The 1 Gbps speed is quoted with a 12, 24 or 36 month term, not month to month.
2Fiber Internet is quoted only where the address is in a fiber service area.
3Wireless Internet Backup is quoted with a 12, 24 or 36 month term, not month to month.
4Wireless Internet Backup needs a usable 4G LTE signal at the site; the site has none.
511 Hosted Voice Essential lines need at least the 300 Mbps speed; the quote has 100 Mbps.
625 Hosted Voice Essential lines is a large deployment; a person should confirm number porting and phone counts.
7Business WiFi+ is quoted with 1 to 12 access points; the quote has 13.
8Business WiFi+ is quoted with 1 to 12 access points; the quote has 0.
9The quote lists 3 access points but does not include Business WiFi+.
106 Stream TV outlets need more bandwidth than the 100 Mbps internet speed leaves; allow about 20 Mbps per outlet.
1116 Stream TV outlets need more bandwidth than the 300 Mbps internet speed leaves; allow about 20 Mbps per outlet.
12Television in a restaurant or hotel is shown to the public; a person should confirm the channel package and viewing rights.
136 static IP addresses is more than 5; a person should confirm the allocation.
14A discount of 11 percent is above the 10 percent a sales rep can give; a person should approve it.
15A discount of 25 percent is above the 10 percent a sales rep can give; a person should approve it.
16A discount of 26 percent is above the 25 percent that can be approved.
17A contract value of $40,887.72 is at or above 20,000 dollars; a person should approve it.
18The quote states a monthly total of $40.00; the validator computes $49.99.
19The quote states a monthly total of $50.00; the validator computes $49.99.
2012 Hosted Voice Essential lines need at least the 300 Mbps speed; the quote has 100 Mbps.
21The quote lists 2 access points but does not include Business WiFi+.
228 Stream TV outlets need more bandwidth than the 100 Mbps internet speed leaves; allow about 20 Mbps per outlet.
23A discount of 30 percent is above the 25 percent that can be approved.
24A discount of 15 percent is above the 10 percent a sales rep can give; a person should approve it.
2530 Hosted Voice Essential lines is a large deployment; a person should confirm number porting and phone counts.
268 static IP addresses is more than 5; a person should confirm the allocation.
27A contract value of $20,011.32 is at or above 20,000 dollars; a person should approve it.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Dental office bundle: A dental office bundle on month to month with a wrong total

The agent's request. Please quote Business Internet at 100 Mbps for an office on a month to month term, with 12 Hosted Voice Essential lines, Business WiFi+ with 3 access points and Wireless Internet Backup. The quote states a monthly total of $190.00. It is ready to send.

Verdict: Blocked.

  • Internet backup needs a term. Wireless Internet Backup is quoted with a 12, 24 or 36 month term, not month to month.
  • Too many voice lines for the speed. 12 Hosted Voice Essential lines need at least the 300 Mbps speed; the quote has 100 Mbps.
  • Stated total does not match. The quote states a monthly total of $190.00; the validator computes $455.85.

2. Dental office bundle: The agent resubmits after fixing the errors

The agent's request. Please quote Business Internet at 300 Mbps* for an office on a 24 months term, with 12 Hosted Voice Essential lines, Business WiFi+ with 3 access points and Wireless Internet Backup. The quote states a monthly total of $470.85. It is ready to send.

Verdict: Allowed.

  • Quote summary. 300 Mbps internet, 12 voice line(s), monthly total of $470.85 over a 24 month term.

3. Retail store on fiber: A retail store asking for Fiber Internet outside the fiber area

The agent's request. Please quote Fiber Internet at 1 Gbps for a retail store on a month to month term, with 4 Hosted Voice Essential lines and 1 static IP address*. The address is not in a fiber service area. The quote states a monthly total of $309.95. It is ready to send.

Verdict: Blocked.

  • Fiber Internet outside the fiber area. Fiber Internet is quoted only where the address is in a fiber service area.
  • 1 Gbps needs a term. The 1 Gbps speed is quoted with a 12, 24 or 36 month term, not month to month.

4. Retail store on fiber: The agent resubmits after fixing the errors

The agent's request. Please quote Business Internet at 1 Gbps for a retail store on a 12 months term, with 4 Hosted Voice Essential lines and 1 static IP address*. The quote states a monthly total of $284.95. It is ready to send.

Verdict: Allowed.

  • Quote summary. 1,000 Mbps internet, 4 voice line(s), monthly total of $284.95 over a 12 month term.

5. Restaurant with TVs: A restaurant with six TVs on 100 Mbps and a large discount

The agent's request. Please quote Business Internet at 100 Mbps for a restaurant on a 12 months term, with 3 Hosted Voice Essential lines and Stream TV on 6 outlets. A discount of 30 percent is requested. The quote states a monthly total of $157.48. It is ready to send.

Verdict: Blocked.

  • Too many TVs for the speed. 6 Stream TV outlets need more bandwidth than the 100 Mbps internet speed leaves; allow about 20 Mbps per outlet.
  • Discount above what can be approved. A discount of 30 percent is above the 25 percent that can be approved.
  • Stream TV in a restaurant or hotel. Television in a restaurant or hotel is shown to the public; a person should confirm the channel package and viewing rights.

6. Restaurant with TVs: The agent resubmits after fixing the errors

The agent's request. Please quote Business Internet at 300 Mbps* for a restaurant on a 12 months term, with 3 Hosted Voice Essential lines and Stream TV on 6 outlets. A discount of 10 percent is requested. The quote states a monthly total of $229.47. It is ready to send.

Verdict: Needs approval.

  • Stream TV in a restaurant or hotel. Television in a restaurant or hotel is shown to the public; a person should confirm the channel package and viewing rights.
  • Quote summary. 300 Mbps internet, 3 voice line(s), monthly total of $229.47 over a 12 month term.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a monthly quote for a small business: the internet speed and access, the term, voice lines, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the bundle and returns a verdict, every reason and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote Business Internet at 100 Mbps for an office on a month to month term, with 12 Hosted Voice Essential lines. The quote states a monthly total of $190.00. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with three findings, all in one answer. Wireless Internet Backup is quoted with a 12, 24 or 36 month term, not month to month. 12 Hosted Voice Essential lines need at least the 300 Mbps speed; the quote has 100 Mbps. The quote states a monthly total of $190.00; the validator computes $455.85.
  6. The validator returned three blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other and against the stated total.
  7. What this shows: for a stated monthly total that must equal the internet, voice, WiFi+, backup, TV and static IP charges less the discount, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the speed to 300 Mbps*, the term to 24 months and the stated monthly total to $470.85.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. The validator also returns the line-item quote. It starts with Business Internet and Hosted Voice Essential line; the other three lines are on screen.
  13. All three earlier findings are cleared, and the validator's total, $470.85, matches the quote.
  14. Three problems caught in one call, fixed in one pass, and a clean $470.85 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.