Predictika · Managed network quotes

An AI sales agent's managed network quote, checked before it goes out

An AI sales agent prepares a monthly flat-rate quote for CANCOM Cloud Managed Network Services (LAN, WLAN and WAN): the number of sites, switches, access points and WAN sites, the service model (Standard or Custom), the vertical (general, education or retail), the service window, the term, the discount and the monthly total the quote states. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how those choices fit together and returns a verdict, every reason and the total it computed.

Scope: One monthly managed network quote: sites, switches, access points, WAN sites, service model, vertical, service window, term, discount and the stated monthly total. See everything this validator covers

This validator models CANCOM Cloud Managed Network Services quotes, not just the scenarios shown below.

  • Services — Cloud Managed LAN, WLAN and WAN services sold as a monthly flat rate that includes hardware, maintenance and support, including the Education and Retail variants.
  • Size — the number of sites, the switches and access points per site, and one WAN connection per site.
  • Service model and terms — the Standard or Custom model, the business-hours, extended or 24x7 window, and terms of 12, 24, 36 or 60 months.
  • Totals and approvals — the monthly total stated on the quote is compared with the modeled price; a discount above 8 percent, a very large rollout and a Custom model on a short term go to a person.

Any managed network quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: other CANCOM services and one-time project work. The service names and the flat-rate model follow CANCOM web pages. CANCOM publishes no tiers, service levels or prices: the limits on sites and devices, the terms, the service window rules, the discount limits, the term discounts and all rates in this validator are invented for illustration and are not published by CANCOM.

The AI sales agentBuilds the quote from the conversation with the customer and says it is ready to send.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

Click to expand

Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Limits that depend on the service modelOnly with care
The Standard model stops at 50 sites, 24x7 service exists only on Custom and the Education variant only on Standard, so changing the model changes which other choices are allowed.
The model is checked against sites, window, vertical and term in the same pass.
Device counts that scale with the sitesOnly with workarounds
Switches, access points and WAN connections are limited per site, so every limit must be recomputed whenever the number of sites changes.
Per-site limits are computed from the site count on every call.
A stated monthly total that must match the computed oneOnly with workarounds
The price depends on the sites, devices, model, window, term discount and discount, so a rule must recompute it and compare it with the stated figure.
The total is computed inside the model and compared with the stated one.
Approval bandsOnly with workarounds
A discount above 8 percent, more than 200 sites and a Custom model on a short term are not refused but need a person, so each needs a third outcome besides yes and no.
The model returns allow, needs approval or block for each band.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, so the agent can fix them in a single pass.

What this validator catches: findings from its test cases

Click to expand

Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The quote covers 0 sites; at least 1 is needed.
260 switches over 0 sites is more than 20 per site, which is outside the model.
3200 access points over 0 sites is more than 100 per site, which is outside the model.
420 WAN/VPN sites on 0 sites; each site has at most one WAN connection.
5The quote has no switches, access points or WAN sites to manage.
6A term of 48 months is not offered; terms are 12, 24, 36 or 60 months.
7The 24x7 service window is only available with the Custom service model.
8Cloud Managed Network Services for Education are quoted on the Standard model only.
9Cloud Managed Network Services for Retail need the Extended or 24x7 service window, not business hours.
10The Standard model covers up to 50 sites; the quote has 51.
11A discount of 9 percent is above 8 percent; a pricing manager should confirm it.
12A discount of 21 percent is outside the 0 to 20 percent range.
13The quote states a monthly total of $14,569.00; the modeled prices give $14,570.00.
14201 sites is a very large rollout; a solution architect should confirm scope.
15The Custom service model on a term under 24 months needs a person to confirm set-up costs.

Scenarios and results

Click to expand

The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Retail rollout of 55 sites: A retail rollout of 55 sites on the Standard model with 24x7 service, an 18 month term and 1,200 switches

The agent's request. Please quote 55 sites in the retail vertical on the Standard model with 1,200 switches, 3,000 access points and 60 WAN sites. The service window is 24x7, the term is 18 months and the discount is 0 percent. The quote states a monthly total of $235,000.00. It is ready to send.

Verdict: Blocked.

  • Too many switches per site. 1,200 switches over 55 sites is more than 20 per site, which is outside the model.
  • More WAN sites than sites. 60 WAN/VPN sites on 55 sites; each site has at most one WAN connection.
  • Unsupported contract term. A term of 18 months is not offered; terms are 12, 24, 36 or 60 months.
  • 24x7 window needs the Custom model. The 24x7 service window is only available with the Custom service model.
  • Standard model limited to 50 sites. The Standard model covers up to 50 sites; the quote has 55.
  • Stated total does not match. The quote states a monthly total of $235,000.00; the modeled prices give $216,300.00.

2. Retail rollout of 55 sites: The agent resubmits after fixing the errors

The agent's request. Please quote 55 sites in the retail vertical on the Custom model with 1,000 switches, 3,000 access points and 55 WAN sites. The service window is 24x7, the term is 24 months and the discount is 12 percent. The quote states a monthly total of $217,897.50. It is ready to send.

Verdict: Needs approval.

  • Discount above 8 percent. A discount of 12 percent is above 8 percent; a pricing manager should confirm it.
  • Quote summary. 55 sites, 4,055 managed elements, estimated monthly total of $217,897.50 at modeled prices.

3. Retail rollout of 55 sites: The agent resubmits after fixing the errors

The agent's request. Please quote 55 sites in the retail vertical on the Custom model with 1,000 switches, 3,000 access points and 55 WAN sites. The service window is 24x7, the term is 24 months and the discount is 8 percent. The quote states a monthly total of $228,151.50. It is ready to send.

Verdict: Allowed.

  • Quote summary. 55 sites, 4,055 managed elements, estimated monthly total of $228,151.50 at modeled prices.

4. Education rollout of 30 sites: An education rollout of 30 sites on the Custom model with a 48 month term and a 25 percent discount

The agent's request. Please quote 30 sites in the education vertical on the Custom model with 300 switches, 900 access points and 30 WAN sites. The service window is business hours, the term is 48 months and the discount is 25 percent. The quote states a monthly total of $58,725.00. It is ready to send.

Verdict: Blocked.

  • Unsupported contract term. A term of 48 months is not offered; terms are 12, 24, 36 or 60 months.
  • Education needs the Standard model. Cloud Managed Network Services for Education are quoted on the Standard model only.
  • Discount out of range. A discount of 25 percent is outside the 0 to 20 percent range.

5. Education rollout of 30 sites: The agent resubmits after fixing the errors

The agent's request. Please quote 30 sites in the education vertical on the Standard model with 300 switches, 900 access points and 30 WAN sites. The service window is business hours, the term is 36 months and the discount is 10 percent. The quote states a monthly total of $50,652.00. It is ready to send.

Verdict: Needs approval.

  • Discount above 8 percent. A discount of 10 percent is above 8 percent; a pricing manager should confirm it.
  • Quote summary. 30 sites, 1,230 managed elements, estimated monthly total of $50,652.00 at modeled prices.

6. Rollout of 210 sites: A rollout of 210 sites on the Custom model with a 12 month term, 4,300 switches and 21,500 access points

The agent's request. Please quote 210 sites in the general vertical on the Custom model with 4,300 switches, 21,500 access points and 210 WAN sites. The service window is business hours, the term is 12 months and the discount is 0 percent. The quote states a monthly total of $1,428,500.00. It is ready to send.

Verdict: Blocked.

  • Too many switches per site. 4,300 switches over 210 sites is more than 20 per site, which is outside the model.
  • Too many access points per site. 21,500 access points over 210 sites is more than 100 per site, which is outside the model.
  • Very large rollout. 210 sites is a very large rollout; a solution architect should confirm scope.
  • Custom model on a short term. The Custom service model on a term under 24 months needs a person to confirm set-up costs.

7. Rollout of 210 sites: The agent resubmits after fixing the errors

The agent's request. Please quote 210 sites in the general vertical on the Custom model with 4,000 switches, 20,000 access points and 210 WAN sites. The service window is business hours, the term is 12 months and the discount is 0 percent. The quote states a monthly total of $1,332,500.00. It is ready to send.

Verdict: Needs approval.

  • Very large rollout. 210 sites is a very large rollout; a solution architect should confirm scope.
  • Custom model on a short term. The Custom service model on a term under 24 months needs a person to confirm set-up costs.
  • Quote summary. 210 sites, 24,210 managed elements, estimated monthly total of $1,332,500.00 at modeled prices.

Narration transcript

Click to expand

The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a monthly flat-rate quote for CANCOM Cloud Managed Network Services (LAN, WLAN and WAN): the number of sites, switches, access points and WAN sites, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how those choices fit together and returns a verdict, every reason and the total it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote 55 sites in the retail vertical on the Standard model with 1,200 switches, 3,000 access points and 60 WAN sites. The service window is 24x7, the term is 18 months and the discount is 0 percent. The rest of the request is on screen. The quote states a monthly total of $235,000.00.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with six findings, all in one answer. 1,200 switches over 55 sites is more than 20 per site, which is outside the model. 60 WAN/VPN sites on 55 sites; each site has at most one WAN connection. A term of 18 months is not offered; terms are 12, 24, 36 or 60 months. The other three are on screen.
  6. The validator returned six blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other and against the stated total.
  7. What this shows: for a stated monthly total that must match the computed one, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the service model to custom, the switches to 1,000, the WAN sites to 55, the term to 24 months, the discount to 12 percent and the monthly total stated on the quote to $217,897.50.
  10. It calls the validator again.
  11. Not blocked, but held for a person.
  12. The six blocking findings are cleared; one approval remains for a person: discount above 8 percent.
  13. The agent resubmits once more.
  14. The revised request. It changes the discount to 8 percent and the monthly total stated on the quote to $228,151.50.
  15. It calls the validator once more.
  16. This time the validator clears it.
  17. The earlier finding is cleared.
  18. Six problems caught in one call, fixed in two passes, and a clean $228,151.50 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.