Predictika · Billing and monetization platform quotes

An AI sales agent's billing platform quote, checked before it goes out

An AI sales agent prepares an annual subscription quote for CSG Ascendon, CSG's cloud billing and monetization platform: the edition, the billing model, the number of subscribers and countries, the optional modules, the support tier, Managed Services, the go-live time, the term, the discount and the annual total the quote states. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how those choices fit together and returns a verdict, every reason and the annual price it computed.

Scope: One annual CSG Ascendon quote: edition, billing model, subscribers, countries, modules, support, Managed Services, go-live, term, discount and the stated annual total. See everything this validator covers

This validator models CSG Ascendon quotes, not just the scenarios shown below.

  • Edition and reach — three editions (Foundation, Growth, Enterprise) with a subscriber cap and a country cap each.
  • Billing model and modules — subscription, usage or hybrid billing and the optional modules: Rating & Charging, Partner Settlement, CSG Digital Partner Management, CSG Convergent Mediation & Activation, CSG Quote & Order, CSG Bill Explainer and CSG Forte, with the modules each one depends on.
  • Service and schedule — the support tier, Managed Services, the shortest go-live time for the configuration (longer when it runs alongside a legacy billing system) and the minimum term.
  • Totals and approvals — the annual total stated on the quote is compared with the computed price; a discount above 10 percent, a term above 5 years, 10 million subscribers or more and 50 countries or more go to a person.

Any CSG Ascendon quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: other CSG products, professional services pricing and taxes. The product and module names and a few capabilities (cloud delivery, subscription, usage and hybrid billing, Managed Services, a go-live in as little as 12 weeks, running alongside a legacy system, 118 countries) follow public CSG web pages. CSG publishes no editions, support tiers or prices: the editions and their limits, every price, the module dependencies, the minimum terms and go-live times and the discount limits are modeled from comparable billing platforms and are not published by CSG.

The AI sales agentBuilds the quote from the conversation with the customer and says it is ready to send.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Modules that depend on other modulesOnly with care
Rating & Charging, Digital Partner Management and the other modules each need a rule that checks which others are on the quote, and the list of pairs grows with every module.
Modules and their prerequisites are fields of one request and are checked together on every call.
Limits that change with the editionOnly with care
Subscriber, country, go-live and term limits all depend on the edition, so each limit needs its own rule for each edition.
The edition sets every limit inside the model, and the quote is compared with them in one pass.
A stated annual total that must match the computed oneOnly with workarounds
The price adds an edition fee, a rate per thousand subscribers, modules and support, less the discount, so a separate rule is needed to recompute it and compare it with the stated figure.
The stated total is a field of the request and is compared with the computed annual price on every call.
Approval bandsOnly with workarounds
A discount above 10 percent, a term above 5 years, 10 million subscribers and 50 countries are not refused but need a person, so each needs a third outcome besides yes and no.
The model returns allow, needs approval or block for each band.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, so the agent can fix them in a single pass.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1Usage-based and hybrid billing need the Rating & Charging module and the quote has none.
2251K subscribers is above the 250K this edition supports.
320001K subscribers needs a capacity review before the quote goes out; a person should confirm.
46 countries is above the 5 this edition covers.
5118 countries needs a data-residency and tax review; a person should confirm.
6Multi-party Partner Settlement needs CSG Digital Partner Management on the quote.
7Partner Settlement is not offered in the Foundation edition.
8Convergent Mediation & Activation feeds usage into Rating & Charging; the quote has no Rating & Charging.
9Bill Explainer is not offered in the Foundation edition.
10CSG Quote & Order is not offered in the Foundation edition.
11Mission-Critical support is available only with the Enterprise edition.
12Managed Services need Premium or Mission-Critical support; the quote has Standard.
13A go-live in 11 weeks is shorter than the 12 weeks this configuration needs.
14A term of 2 year(s) is shorter than the 3 year minimum for this edition.
15A term of 6 years is longer than 5 years; a person should approve it.
16The discount is more than 10 percent of the annual price; a person should approve it.
17The discount is more than 25 percent of the annual price.
18The quote states $800,000 a year; the edition, volume, modules and support give $820,000.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Quote for 300K subscribers: A Foundation quote with hybrid billing for 300K subscribers in 6 countries, Bill Explainer, Quote & Order, Mission-Critical support and an 8 week go-live

The agent's request. Please quote the Foundation edition with hybrid billing for 300K subscribers in 6 countries, with CSG Quote & Order and CSG Bill Explainer, Mission-Critical support, a go-live in 8 weeks and a 1 year term. The quote states $650,000 a year. It is ready to send.

Verdict: Blocked.

  • Subscribers above edition cap. 300K subscribers is above the 250K this edition supports.
  • Countries above edition cap. 6 countries is above the 5 this edition covers.
  • Usage billing needs Rating & Charging. Usage-based and hybrid billing need the Rating & Charging module and the quote has none.
  • Bill Explainer not in Foundation. Bill Explainer is not offered in the Foundation edition.
  • Quote & Order not in Foundation. CSG Quote & Order is not offered in the Foundation edition.
  • Mission-Critical support needs Enterprise. Mission-Critical support is available only with the Enterprise edition.
  • Go-live shorter than the minimum. A go-live in 8 weeks is shorter than the 12 weeks this configuration needs.

2. Quote for 300K subscribers: The agent resubmits after fixing the errors

The agent's request. Please quote the Growth edition with hybrid billing for 300K subscribers in 6 countries, with Rating & Charging, CSG Quote & Order and CSG Bill Explainer, Mission-Critical support, a go-live in 8 weeks, a 3 year term and a discount of $130,000. The quote states $880,000 a year. It is ready to send.

Verdict: Blocked.

  • Mission-Critical support needs Enterprise. Mission-Critical support is available only with the Enterprise edition.
  • Go-live shorter than the minimum. A go-live in 8 weeks is shorter than the 16 weeks this configuration needs.
  • Discount above 10 percent. The discount is more than 10 percent of the annual price; a person should approve it.

3. Quote for 300K subscribers: The agent resubmits after fixing the errors

The agent's request. Please quote the Growth edition with hybrid billing for 300K subscribers in 6 countries, with Rating & Charging, CSG Quote & Order and CSG Bill Explainer, Premium support, a go-live in 16 weeks and a 3 year term. The quote states $930,000 a year. It is ready to send.

Verdict: Allowed.

  • Quote summary. $930,000 a year after discount, $2,790,000 over a 3 year term.

4. Partner settlement and mediation: A Growth quote with Partner Settlement, Mediation and Managed Services on a one year term

The agent's request. Please quote the Growth edition with subscription billing for 800K subscribers in 10 countries, with Partner Settlement and CSG Convergent Mediation & Activation, Standard support, Managed Services, a go-live in 20 weeks and a 1 year term. The quote states $1,280,000 a year. It is ready to send.

Verdict: Blocked.

  • Partner settlement needs Digital Partner Management. Multi-party Partner Settlement needs CSG Digital Partner Management on the quote.
  • Mediation needs Rating & Charging. Convergent Mediation & Activation feeds usage into Rating & Charging; the quote has no Rating & Charging.
  • Managed Services need Premium or higher support. Managed Services need Premium or Mission-Critical support; the quote has Standard.
  • Term shorter than the edition minimum. A term of 1 year(s) is shorter than the 2 year minimum for this edition.

5. Partner settlement and mediation: The agent resubmits after fixing the errors

The agent's request. Please quote the Growth edition with subscription billing for 800K subscribers in 10 countries, with Rating & Charging, Partner Settlement, CSG Digital Partner Management and CSG Convergent Mediation & Activation, Premium support, Managed Services, a go-live in 20 weeks and a 2 year term. The quote states $1,560,000 a year. It is ready to send.

Verdict: Allowed.

  • Quote summary. $1,560,000 a year after discount, $3,120,000 over a 2 year term.

6. Enterprise quote for 119 countries: An Enterprise quote for 119 countries on a two year term with a large discount and an annual total

The agent's request. Please quote the Enterprise edition with hybrid billing for 8,000K subscribers in 119 countries, with Rating & Charging, Partner Settlement, CSG Digital Partner Management, CSG Convergent Mediation & Activation, CSG Quote & Order, CSG Bill Explainer and CSG Forte, Mission-Critical support, Managed Services, a go-live in 26 weeks, a 2 year term and a discount of $800,000. The quote states $4,410,000 a year. It is ready to send.

Verdict: Blocked.

  • Countries above edition cap. 119 countries is above the 118 this edition covers.
  • Term shorter than the edition minimum. A term of 2 year(s) is shorter than the 3 year minimum for this edition.
  • Stated annual total does not match. The quote states $4,410,000 a year; the edition, volume, modules and support give $4,360,000.
  • Discount above 10 percent. The discount is more than 10 percent of the annual price; a person should approve it.
  • Many countries. 119 countries needs a data-residency and tax review; a person should confirm.

7. Enterprise quote for 119 countries: The agent resubmits after fixing the errors

The agent's request. Please quote the Enterprise edition with hybrid billing for 8,000K subscribers in 40 countries, with Rating & Charging, Partner Settlement, CSG Digital Partner Management, CSG Convergent Mediation & Activation, CSG Quote & Order, CSG Bill Explainer and CSG Forte, Mission-Critical support, Managed Services, a go-live in 26 weeks, a 3 year term and a discount of $40,000. The quote states $5,120,000 a year. It is ready to send.

Verdict: Allowed.

  • Quote summary. $5,120,000 a year after discount, $15,360,000 over a 3 year term.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an annual subscription quote for CSG Ascendon, CSG's cloud billing and monetization platform: the edition, the billing model, the number of subscribers and countries, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how those choices fit together and returns a verdict, every reason and the annual price it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote the Foundation edition with hybrid billing for 300K subscribers in 6 countries, with CSG Quote & Order and CSG Bill Explainer. The quote states $650,000 a year. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with seven findings, all in one answer. 300K subscribers is above the 250K this edition supports. 6 countries is above the 5 this edition covers. Usage-based and hybrid billing need the Rating & Charging module and the quote has none. The other four are on screen.
  6. The validator returned seven blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for limits that change with the edition, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the edition to growth, the modules to Rating & Charging, CSG Quote & Order, CSG Bill Explainer, the term to 3 years, the discount to $130,000 and the annual total stated on the quote to $880,000.
  10. It calls the validator again.
  11. Still blocked, with two findings and one approval, all in one answer. Mission-Critical support is available only with the Enterprise edition. A go-live in 8 weeks is shorter than the 16 weeks this configuration needs.
  12. Five findings cleared. Still blocking: Mission-Critical support needs Enterprise and go-live shorter than the minimum. A new approval needs a person: discount above 10 percent.
  13. The agent resubmits once more.
  14. The revised request. It changes the support to premium, the go-live to 16 weeks, the discount to $0 and the annual total stated on the quote to $930,000.
  15. It calls the validator once more.
  16. This time the validator clears it.
  17. All three earlier findings are cleared.
  18. Seven problems caught in one call, fixed in two passes, and a clean $930,000 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.