Predictika · Managed cloud operations quotes

An AI sales agent's managed cloud quote, checked before it goes out

An AI sales agent prepares a monthly quote for managed cloud operations on the Capgemini Cloud Platform: the cloud estate, multi-tenant or dedicated mode, the service package, the number of virtual machines, the backup, cost optimization and Delivery Manager options, the response and backup targets the customer needs, the term, the discount and the monthly total the quote states. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how those choices fit together and returns a verdict, every reason and the monthly price it computed.

Scope: One monthly managed cloud operations quote: estate, mode, package, virtual machines, options, service targets, term, discount and the stated total. See everything this validator covers

This validator models Capgemini Cloud Platform quotes, not just the scenarios shown below.

  • Estate and mode — AWS, Azure, Google Cloud or a hybrid or private estate, in multi-tenant or dedicated mode, with the minimum estate size for dedicated mode.
  • Packages and options — three packages (Foundation, Managed and Managed Plus) and the backup, antivirus monitoring, cost optimization and nominated Operational Delivery Manager options, with the packages that take each one.
  • Service targets — the Severity 1 reaction time and the backup success rate the customer needs, against what each package offers.
  • Term, totals and approvals — the 12 month minimum term, the monthly total stated on the quote against the computed price, and the discount, estate size and hybrid survey cases that go to a person.

Any Capgemini Cloud Platform quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: other Capgemini services, migration and project work, and taxes. The managed cloud operations offer on AWS, Azure and Google Cloud, multi-tenant or dedicated delivery, the nominated Operational Delivery Manager, the 99.9 percent backup success target and the listed price of 10.50 pounds per virtual machine per month follow the public Capgemini Cloud Platform page and its UK G-Cloud 14 listing. The Managed and Managed Plus packages, all other prices, the Severity 1 reaction times by package, the dedicated minimum, the minimum term and the discount and review thresholds are modeled from comparable managed cloud services and are not published by Capgemini.

The AI sales agentBuilds the quote from the conversation with the customer and says it is ready to send.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Service targets that depend on the packageOnly with care
The Severity 1 reaction time and the backup success rate each package can promise differ, so every target needs a rule for every package.		The package and the targets the customer needs are in one request and compared on every call.
Options that only some packages takeOnly with care
Cost optimization and the Delivery Manager are refused on the Foundation package, and a high backup target needs the backup service, so each option needs a rule that checks the package.		Every option is checked against the package in the same pass.
A mode that needs a minimum estateOnly with workarounds
Dedicated mode needs 100 virtual machines and a hybrid estate needs dedicated mode, so two rules have to be kept in step with the estate size and type.		The mode, the estate and the number of machines are checked together on every call.
A stated total that must match the computed oneOnly with workarounds
The monthly price adds the package rate, the mode uplift, the options and the Delivery Manager, less the discount, so a separate rule must recompute it and compare it with the stated figure.		The stated total is a field of the request and is compared with the computed monthly price on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, so the agent can fix them in a single pass.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1Dedicated mode is quoted for at least 100 virtual machines; the quote has 99.
2Hybrid or private cloud estates are quoted in dedicated mode only.
3A dedicated hybrid or private estate needs a pre-sales estate survey.
4The customer needs a Severity 1 reaction within 15 minutes; this package offers 30.
5The customer needs a backup success rate of 9,995 per mille; this package offers 999 per mille.
6A backup success target above 99.0 percent needs the backup service on the quote.
7Cost optimisation is not included in the Foundation package.
8A nominated Operational Delivery Manager is not available with the Foundation package.
9A 6-month term is under the 12-month minimum.
10A discount over 10 percent needs commercial director approval.
11A 26 percent discount is over the 25 percent ceiling.
12The quote states £6,000.00 a month; the quoted services come to £5,985.00 (illustrative prices).
13An estate of more than 5,000 virtual machines needs a solution architect review; the quote has 5,001.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. A 400 machine Azure estate: A Foundation package for 400 Azure machines with cost optimization, a Delivery Manager, a 15 minute Severity 1 reaction, a 99.9 percent backup target, a 6 month term and a 30 percent discount

    
The agent's request. Please quote 400 virtual machines on Azure in multi-tenant mode on the Foundation package, with cost optimization and a nominated Operational Delivery Manager, a Severity 1 reaction within 15 minutes, a backup success rate of 99.9 percent, a 6 month term and a 30 percent discount. The quote states £4,690.00 a month. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Severity 1 reaction faster than the package. The customer needs a Severity 1 reaction within 15 minutes; this package offers 60.
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  • Backup target without backup service. A backup success target above 99.0 percent needs the backup service on the quote.
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  • Cost optimisation needs Managed or higher. Cost optimisation is not included in the Foundation package.
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  • Delivery manager needs Managed or higher. A nominated Operational Delivery Manager is not available with the Foundation package.
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  • Term too short. A 6-month term is under the 12-month minimum.
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  • Discount over the ceiling. A 30 percent discount is over the 25 percent ceiling.
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2. A 400 machine Azure estate: The agent resubmits after fixing the errors

    
The agent's request. Please quote 400 virtual machines on Azure in multi-tenant mode on the Managed package, with the backup service, cost optimization and a nominated Operational Delivery Manager, a Severity 1 reaction within 15 minutes, a backup success rate of 99.9 percent, a 12 month term and a 15 percent discount. The quote states £8,160.00 a month. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Severity 1 reaction faster than the package. The customer needs a Severity 1 reaction within 15 minutes; this package offers 30.
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  • Discount needs approval. A discount over 10 percent needs commercial director approval.
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3. A 400 machine Azure estate: The agent resubmits after fixing the errors

    
The agent's request. Please quote 400 virtual machines on Azure in multi-tenant mode on the Managed Plus package, with the backup service, cost optimization and a nominated Operational Delivery Manager, a Severity 1 reaction within 15 minutes, a backup success rate of 99.9 percent, a 12 month term and a 10 percent discount. The quote states £10,530.00 a month. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 400 VMs at £21.00 per VM per month plus add-ons; £11,700.00 a month before discount, £10,530.00 after discount (illustrative prices).
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4. A 60 machine estate: A dedicated mode quote for 60 machines with a Delivery Manager and a 99.9 percent backup target

    
The agent's request. Please quote 60 virtual machines on Azure in dedicated mode on the Managed package, with a nominated Operational Delivery Manager, a Severity 1 reaction within 30 minutes, a backup success rate of 99.9 percent, a 24 month term and a 5 percent discount. The quote states £3,452.30 a month. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Dedicated mode under the minimum. Dedicated mode is quoted for at least 100 virtual machines; the quote has 60.
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  • Backup target without backup service. A backup success target above 99.0 percent needs the backup service on the quote.
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5. A 60 machine estate: The agent resubmits after fixing the errors

    
The agent's request. Please quote 60 virtual machines on Azure in multi-tenant mode on the Managed package, with the backup service and a nominated Operational Delivery Manager, a Severity 1 reaction within 30 minutes, a backup success rate of 99.9 percent, a 24 month term and a 5 percent discount. The quote states £3,386.75 a month. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 60 VMs at £15.75 per VM per month plus add-ons; £3,565.00 a month before discount, £3,386.75 after discount (illustrative prices).
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6. A 400 machine Azure estate on Managed: The Managed package for 400 Azure machines with a 26 percent discount and a monthly total

    
The agent's request. Please quote 400 virtual machines on Azure in multi-tenant mode on the Managed package, a Severity 1 reaction within 30 minutes, a backup success rate of 99.0 percent, a 24 month term and a 26 percent discount. The quote states £6,162.00 a month. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Discount over the ceiling. A 26 percent discount is over the 25 percent ceiling.
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  • Stated monthly total does not match. The quote states £6,162.00 a month; the quoted services come to £4,662.00 (illustrative prices).
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7. A 400 machine Azure estate on Managed: The agent resubmits after fixing the errors

    
The agent's request. Please quote 400 virtual machines on Azure in multi-tenant mode on the Managed package, a Severity 1 reaction within 30 minutes, a backup success rate of 99.0 percent, a 24 month term and a 10 percent discount. The quote states £5,670.00 a month. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 400 VMs at £15.75 per VM per month plus add-ons; £6,300.00 a month before discount, £5,670.00 after discount (illustrative prices).
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a monthly quote for managed cloud operations on the Capgemini Cloud Platform: the cloud estate, multi-tenant or dedicated mode, the service package, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how those choices fit together and returns a verdict, every reason and the monthly price it computed.
    2. 
      
  2. I will start with the first request by the agent.
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  3. The agent says. Please quote 400 virtual machines on Azure in multi-tenant mode on the Foundation package, with cost optimization and a nominated Operational Delivery Manager. The quote states £4,690.00 a month. The rest of the request is on screen.
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  4. Before it goes out, the agent calls the validator.
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  5. Blocked, with six findings, all in one answer. The customer needs a Severity 1 reaction within 15 minutes; this package offers 60. A backup success target above 99.0 percent needs the backup service on the quote. Cost optimisation is not included in the Foundation package. The other three are on screen.
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  6. The validator returned six blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
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  7. What this shows: for service targets that depend on the package, a rules-based CPQ is error-prone for this.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the package to managed, the backup service to yes, the term to 12 months, the discount to 15 percent and the monthly total stated on the quote to £8,160.00.
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  10. It calls the validator again.
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  11. Still blocked, with one finding and one approval, all in one answer. The customer needs a Severity 1 reaction within 15 minutes; this package offers 30.
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  12. Five findings cleared. Still blocking: Severity 1 reaction faster than the package. A new approval needs a person: discount needs approval.
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  13. The agent resubmits once more.
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  14. The revised request. It changes the package to Managed Plus, the discount to 10 percent and the monthly total stated on the quote to £10,530.00.
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  15. It calls the validator once more.
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  16. This time the validator clears it.
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  17. Both earlier findings are cleared.
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  18. Six problems caught in one call, fixed in two passes, and a clean £10,530.00 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    19.