Predictika · Ostomy supply quotes

An AI sales agent's ostomy supply quote, checked before it goes out

An AI sales agent prepares a supply quote for a two-piece ostomy system: the stoma type, profile and size, the baseplate and its coupling, cut-to-fit or pre-cut, the pouch type, size and coupling, the boxes of baseplates and pouches, the days of supply, how often the baseplate is changed, the prescription, and the baseplate count the quote states. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how these choices fit together, and returns a verdict and every reason. A clinician decides the final choice.

Scope: One ostomy supply quote: stoma, baseplate, coupling, pouch, quantities, change interval, prescription and the stated baseplate count. See everything this validator covers

This validator models supply quotes for a two-piece ostomy system with Flat, Convex Light and Convex Deep baseplates and closed, drainable and urostomy pouches, not just the scenarios shown below.

  • Baseplates and couplings — the 40, 50, 60 and 70 mm couplings, the stoma sizes each covers, cut-to-fit and the pre-cut hole sizes offered for each coupling.
  • Stoma and pouch fit — the pouch coupling that must match the baseplate, the pouch a colostomy, ileostomy or urostomy needs, the pouch sizes, and the baseplate shape that suits a protruding, flush or retracted stoma.
  • Quantities and wear — boxes of 5 baseplates and 10 pouches against the days of supply, the baseplate change interval, and the supply period that needs a payer check.
  • Prescription and stated count — the prescription on file and the baseplate count stated on the quote, which is compared with the one the boxes give.

Any SenSura Mio Click supply quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: other Coloplast ostomy lines and other product families. The product facts (coupling sizes, pre-cut hole sizes, boxes of 5 and 10) come from public retailer and distributor listings; the clinical-fit, pouch-selection and quantity rules are modeled from comparable two-piece systems and are not published by Coloplast. The validator models no prices, and a clinician makes the final choice.

The AI sales agentBuilds the supply quote from the conversation with the customer and says it is ready to send.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Parts that must match in sizeOnly with care
The pouch coupling has to equal the baseplate coupling, and the stoma has to fit the range of that coupling, so each size needs a rule against another field.		Coupling, pouch coupling and stoma size are fields of one quote and are checked together on every call.
Pouches that depend on the type of stomaOnly with workarounds
A urostomy needs a urostomy pouch, an ileostomy needs a drainable one, and a urostomy pouch exists only in two sizes, so the stoma type constrains the pouch.		The stoma type and the pouch are both fields of the quote and are compared on every call.
Approvals that stack on top of blocksOnly with workarounds
A missing prescription or a long change interval needs a person, while a deep convex baseplate on a protruding stoma stops the quote outright, and a person should see them all at once.		Blocks and approvals are all reported together, so one problem never hides another.
Quantities that must cover the supply periodOnly with workarounds
Boxes of baseplates and pouches have to cover the days of supply at the change interval, and a separate rule must recompute the baseplate count and compare it with the stated one.		Counts, change interval and days are recomputed together, so a fix that creates the next shortfall shows at once.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, so the agent can fix them in a single pass.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1The quote needs at least one box of baseplates and one box of pouches.
20 baseplates changed every 3 days do not cover 30 days.
3The supply period is 0 days; at least 1 day is needed.
4Click baseplates have a 55 mm coupling; the sizes are 40, 50, 60 and 70 mm.
5The stoma is 46 mm; the 50 mm coupling baseplate covers 10 to 45 mm.
6There is no pre-cut 33 mm hole for the 50 mm coupling.
7The pre-cut hole is 30 mm; the stoma is 32 mm.
8The pre-cut hole is 38 mm for a 31 mm stoma; the exposed skin should be reviewed.
9The pouch has a 60 mm coupling; the baseplate has 50 mm.
10A urostomy needs a urostomy pouch.
11A urostomy pouch is for a urostomy only.
12An ileostomy needs a drainable pouch; a closed pouch is not suitable.
13The urostomy pouch is offered in midi and maxi only.
14A deep convex baseplate is for a stoma below skin level; this stoma protrudes.
15A deep convex baseplate on a stoma level with the skin; a nurse should confirm it.
16A light convex baseplate on a stoma below skin level; a nurse should confirm it gives enough convexity.
17A flat baseplate on a stoma below skin level; a nurse should confirm the choice.
18The baseplate change interval is 8 days; it must be 1 to 7 days.
19The baseplate is changed every 5 days; a nurse should confirm wear time.
20The quote has 20 pouches; 30 are needed for the period.
21The quote states 12 baseplates; the boxes give 10.
22No prescription is on file; a person should confirm it before shipping.
23The supply period is 120 days; the payer limit should be confirmed.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Urostomy supply: A urostomy supply with the wrong pouch, a pouch coupling that does not match, too few pouches, a deep convex baseplate on a protruding stoma and no prescription

    
The agent's request. Please quote a supply for a urostomy with a protruding stoma of 30 mm: a deep convex baseplate with a 50 mm coupling, cut to fit, and midi drainable pouches with a 60 mm coupling, 2 boxes of baseplates and 2 boxes of pouches for 30 days, changing the baseplate every 3 days, with no prescription on file. The quote states 10 baseplates. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Pouch coupling does not match the baseplate. The pouch has a 60 mm coupling; the baseplate has 50 mm.
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  • Urostomy needs a urostomy pouch. A urostomy needs a urostomy pouch.
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  • Deep convex on a protruding stoma. A deep convex baseplate is for a stoma below skin level; this stoma protrudes.
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  • Too few pouches for the period. The quote has 20 pouches; 30 are needed for the period.
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  • No prescription on file. No prescription is on file; a person should confirm it before shipping.
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2. Urostomy supply: The agent resubmits after fixing the errors

    
The agent's request. Please quote a supply for a urostomy with a protruding stoma of 30 mm: a deep convex baseplate with a 50 mm coupling, cut to fit, and midi urostomy pouches with a 50 mm coupling, 2 boxes of baseplates and 3 boxes of pouches for 30 days, changing the baseplate every 3 days, with no prescription on file. The quote states 10 baseplates. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Deep convex on a protruding stoma. A deep convex baseplate is for a stoma below skin level; this stoma protrudes.
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  • No prescription on file. No prescription is on file; a person should confirm it before shipping.
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3. Urostomy supply: The agent resubmits after fixing the errors

    
The agent's request. Please quote a supply for a urostomy with a protruding stoma of 30 mm: a light convex baseplate with a 50 mm coupling, cut to fit, and midi urostomy pouches with a 50 mm coupling, 2 boxes of baseplates and 3 boxes of pouches for 30 days, changing the baseplate every 3 days, with a prescription on file. The quote states 10 baseplates. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Supply summary. 10 baseplates with a 50 mm coupling and 30 pouches for 30 days.
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4. Pre-cut baseplates: A pre-cut hole size that is not offered and too few baseplates for a 60 day supply

    
The agent's request. Please quote a supply for a colostomy with a protruding stoma of 31 mm: a flat baseplate with a 50 mm coupling, pre-cut to 33 mm, and midi drainable pouches with a 50 mm coupling, 2 boxes of baseplates and 6 boxes of pouches for 60 days, changing the baseplate every 3 days, with a prescription on file. The quote states 10 baseplates. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Pre-cut hole size not offered. There is no pre-cut 33 mm hole for the 50 mm coupling.
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  • Too few baseplates for the period. 10 baseplates changed every 3 days do not cover 60 days.
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5. Pre-cut baseplates: The agent resubmits after fixing the errors

    
The agent's request. Please quote a supply for a colostomy with a protruding stoma of 31 mm: a flat baseplate with a 50 mm coupling, pre-cut to 32 mm, and midi drainable pouches with a 50 mm coupling, 4 boxes of baseplates and 6 boxes of pouches for 60 days, changing the baseplate every 3 days, with a prescription on file. The quote states 20 baseplates. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Supply summary. 20 baseplates with a 50 mm coupling and 60 pouches for 60 days.
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6. Ileostomy supply: A stoma too big for the baseplate and a closed pouch on an ileostomy

    
The agent's request. Please quote a supply for a ileostomy with a protruding stoma of 46 mm: a flat baseplate with a 50 mm coupling, cut to fit, and midi closed pouches with a 50 mm coupling, 2 boxes of baseplates and 3 boxes of pouches for 30 days, changing the baseplate every 5 days, with a prescription on file. The quote states 10 baseplates. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Stoma size outside the baseplate range. The stoma is 46 mm; the 50 mm coupling baseplate covers 10 to 45 mm.
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  • Ileostomy needs a drainable pouch. An ileostomy needs a drainable pouch; a closed pouch is not suitable.
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  • Long change interval. The baseplate is changed every 5 days; a nurse should confirm wear time.
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7. Ileostomy supply: The agent resubmits after fixing the errors

    
The agent's request. Please quote a supply for a ileostomy with a protruding stoma of 46 mm: a flat baseplate with a 60 mm coupling, cut to fit, and midi drainable pouches with a 60 mm coupling, 2 boxes of baseplates and 3 boxes of pouches for 30 days, changing the baseplate every 4 days, with a prescription on file. The quote states 10 baseplates. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Supply summary. 10 baseplates with a 60 mm coupling and 30 pouches for 30 days.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a supply quote for a two-piece ostomy system: the stoma type, profile and size, the baseplate and its coupling, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how these choices fit together, and returns a verdict and every reason. A clinician decides the final choice.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote a supply for a urostomy. The quote states 10 baseplates. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
    5. 
      
  5. Blocked, with four findings and one approval, all in one answer. The pouch has a 60 mm coupling; the baseplate has 50 mm. A urostomy needs a urostomy pouch. A deep convex baseplate is for a stoma below skin level; this stoma protrudes. The other one is on screen.
    6. 
      
  6. The validator returned four blocking findings and one approval in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
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  7. What this shows: for pouches that depend on the type of stoma, a rules-based CPQ can do this only with workarounds.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the pouch type to urostomy, the pouch coupling to 50 mm and the boxes of pouches to 3.
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  10. It calls the validator again.
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  11. Still blocked, with one finding and one approval, all in one answer. A deep convex baseplate is for a stoma below skin level; this stoma protrudes.
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  12. Three findings cleared. Still blocking: deep convex on a protruding stoma. One approval also remains for a person: no prescription on file.
    13. 
      
  13. The agent resubmits once more.
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  14. The revised request. It changes the baseplate to light convex and the prescription on file to yes.
    15. 
      
  15. It calls the validator once more.
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  16. This time the validator clears it.
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  17. Both earlier findings are cleared.
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  18. Five problems caught in one call, fixed in two passes, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    19.