Predictika · Comcast Business site quotes
An AI sales agent prepares a quote for a business site: coax Business Internet or fiber Ethernet Dedicated Internet, ActiveCore SD-WAN, Connection Pro backup, VoiceEdge seats and fiber construction, in US dollars. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the availability, construction, voice and discount rules, compares the total and monthly charge the quote states with the computed ones, and returns every finding together with the line-item quote. This is an illustrative model built from public product naming with fictional prices; it is not Comcast's internal rule set.
This validator models one product line: connectivity, SD-WAN and voice quoting for a business site, including fiber construction charges. It handles any site, access type, SD-WAN tier or voice seat count that such a quote can contain, not only the scenarios shown on this page.
6 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch
Illustrative agent statement. The validator receives the structured request below.
Proposing agent: AI sales agent (scripted)
Before sending, the agent must call Recorded run
What this means
Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.
| What the validator caught | Typical rules-based CPQ | Predictika |
|---|---|---|
| Fiber construction cost computed from site distance, reduced by a term-based waiver, then routed by amount | Only with workarounds The cost depends on feet to fiber, the waiver depends on the agreement term, and the result decides between approved, needs capital approval and not feasible. Chaining a computed amount into a threshold with two outcomes is usually done outside the rules, by a person. | The construction cost, the waiver for the term and the two thresholds are evaluated together on every call, and the amount appears in the finding. |
| Voice seat limits and SD-WAN backup that change with the type of access | Only with care Each limit can be written as a rule, but the same seat count or SD-WAN tier is fine on fiber and not on coax, so every rule needs the access type as a condition and has to be kept in step as products change. | Seat counts and SD-WAN backup are checked against the access type on every call, so one quote that breaks both returns both findings in one answer. |
| Install interval that depends on access type and on whether construction is needed, against the customer's deadline | Only with care Coax, lit fiber and fiber that needs a build have different intervals, and the customer's date comes from the conversation. Comparing the two is easy to leave out when a new access type is added. | The interval for the access type and the build is compared with the need date on every call, with both numbers in the finding. |
| Discount authority that depends on contract value, with a rep limit, an approval band and a maximum | Only with care A single discount limit is easy; one that changes with the gross contract value and has a rep level, an approver level and a hard stop needs the value computed first and then three outcomes. | The gross contract value is computed first and the requested discount is held to the rep limit, the approval band or the maximum for that value. |
| Redundant fiber path that needs fiber access and a building with diverse entry, priced as an uplift | Only with care The path is only possible when two conditions hold, one on the product and one on the building, and the uplift then has to flow into the term discount and every total. | The path is checked against both conditions and the uplift is added as its own line before the term discount is applied. |
| Stated total and stated monthly charge that must match the computed ones | Only with workarounds A rule can compare a stated figure with a calculated one only if the stated figure is a field on the quote, which it rarely is, and the calculation has to include every discount and waiver. | The stated total and monthly charge travel with the quote and are compared with the computed figures on every call; a difference blocks the quote. |
Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.
| 1 | 10 percent discount exceeds the 8 percent maximum for a $4,100.00 gross contract. |
| 2 | 100000 Mbps exceeds the 10000 Mbps Ethernet Dedicated Internet the building at Chicago office supports. |
| 3 | 51 VoiceEdge seats need Ethernet Dedicated Internet for voice quality; Business Internet (coax) supports up to 50. |
| 4 | 6 percent discount is above the 3 percent rep authority; approvable up to 8 percent. |
| 5 | A redundant fiber path needs Ethernet Dedicated Internet and diverse building entry; Chicago office does not qualify. |
| 6 | ActiveCore Premium SD-WAN on Business Internet (coax) needs Connection Pro wireless backup. |
| 7 | Business Internet (coax) is not available at Rural agricultural site. |
| 8 | Business Internet is not offered at 10000 Mbps; use Ethernet Dedicated Internet. |
| 9 | Ethernet Dedicated Internet needs a 36 or 60 month term; quoted 24. |
| 10 | Fiber construction of $180,000.00 at Rural agricultural site is above the $150,000.00 feasibility limit. |
| 11 | Fiber construction of $72,000.00 at Atlanta warehouse is above the $50,000.00 limit and needs capital approval. |
| 12 | Stated monthly charge does not match: the agent stated $1,000.00; the validator computes $1,350.00. |
| 13 | Stated total does not match: the agent stated $448,590.00; the validator computes $472,200.00. |
| 14 | The 120 day install interval misses the 60 day need date. |
The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.
The agent's request. Please quote Lakeshore Logistics: Business Internet 1 Gbps at the Chicago office on a 36 month term, ActiveCore Premium SD-WAN, 80 VoiceEdge seats, and service needed in 60 days. The quote states $89,780.00 in total and $2,480.00 per month. It is ready to send.
Verdict: Blocked.
The agent's request. Please quote Lakeshore Logistics: Ethernet Dedicated Internet 1 Gbps at the Chicago office on a 36 month term, ActiveCore Premium SD-WAN, 80 VoiceEdge seats, and service needed in 60 days. The quote states $129,580.00 in total and $3,530.00 per month. It is ready to send.
Verdict: Allowed.
The agent's request. Please quote Peachtree Cold Storage: Ethernet Dedicated Internet 1 Gbps at the Atlanta warehouse on a 36 month term, ActiveCore Standard SD-WAN, 25 VoiceEdge seats, a 20 percent discount, and service needed in 150 days. The quote states $111,216.00 in total and $2,070.00 per month. It is ready to send.
Verdict: Blocked.
The agent's request. Please quote Peachtree Cold Storage: Ethernet Dedicated Internet 1 Gbps at the Atlanta warehouse on a 36 month term, ActiveCore Standard SD-WAN, 25 VoiceEdge seats, a 3 percent discount, and service needed in 150 days. The quote states $134,849.40 in total and $2,070.00 per month. It is ready to send.
Verdict: Needs approval.
The agent's request. Please quote Keystone Health Network: Ethernet Dedicated Internet 10 Gbps at the Philadelphia HQ on a 60 month term, a redundant fiber path, ActiveCore Premium SD-WAN, 60 VoiceEdge seats, and service needed in 60 days. The quote states $448,590.00 in total and $7,820.00 per month. It is ready to send.
Verdict: Blocked.
The agent's request. Please quote Keystone Health Network: Ethernet Dedicated Internet 10 Gbps at the Philadelphia HQ on a 60 month term, a redundant fiber path, ActiveCore Premium SD-WAN, 60 VoiceEdge seats, and service needed in 60 days. The quote states $472,200.00 in total and $7,820.00 per month. It is ready to send.
Verdict: Allowed.
The text of the narrated walkthrough, step by step.