Predictika · Device as a Service quotes

An AI sales agent's Device as a Service quote, checked before it goes out

An AI sales agent prepares a monthly Device as a Service quote for a business: the device type, the lease term, the Deliver or Manage service, Optimise, the service desk, standard or zero-touch deployment, workany 365 with meeting rooms, end-of-term retirement, the number of devices, the discount, and the monthly total the quote states. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how these choices fit together, and returns a verdict, every reason and the monthly total it computed.

Scope: One Device as a Service quote: devices, term, service level, deployment, workany 365, retirement, discount and the stated monthly total. See everything this validator covers

This validator models Device as a Service quotes for four device types, not just the scenarios shown below.

  • Devices and terms — laptops, desktops, workstations and tablets on 24, 36 and 48 month terms, the program minimum of 50 devices and the terms a tablet may not use.
  • Services — Deliver or Manage, Optimise on top of Manage, the service desk levels, standard or zero-touch deployment and end-of-term secure retirement.
  • workany 365 — the add-on that needs the Manage service and zero-touch deployment, and the conference systems for meeting rooms that go with it.
  • Discount, volume and the stated total — the discount an agent can offer, the approval above 8 percent and the limit at 15 percent, very large rollouts, and the monthly total stated on the quote, which is compared with the computed one.

Any Device as a Service quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: other Computacenter services. The offering names (Device as a Service, Device Lifecycle Management with Deliver, Manage and Optimise, workany 365, zero-touch deployment, service desk, end-of-term retirement) follow public computacenter.com pages; the device classes, availability rules, per-device prices, minimums and approval thresholds are modeled from comparable programs and are not published by Computacenter.

The AI sales agentBuilds the quote from the conversation with the customer and says it is ready to send.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Services that depend on each otherOnly with workarounds
Optimise and the service desk need Manage, and workany 365 needs both Manage and zero-touch deployment, which workstations cannot have, so a choice in one place changes what is allowed in another.		Every service is a field of one quote, and the dependencies are checked together on every call.
Terms and volumes that depend on the deviceOnly with care
Tablets cannot be leased for 48 months, and a program needs at least 50 devices, so each limit needs a rule on the device and the count.		The device, term and count are fields of one quote and are checked together on every call.
Approvals that stack on top of blocksOnly with workarounds
A discount above 8 percent needs a person while a discount above 15 percent stops the quote outright, and a person should see them all at once.		Blocks and approvals are all reported together, so one problem never hides another.
A stated total that must match the computed oneOnly with workarounds
The monthly total adds the device lease, every service, the meeting rooms and the discount, so a separate rule must recompute it and compare it with the stated figure.		The stated total is a field of the quote and is compared with the computed total on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, so the agent can fix them in a single pass.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
149 devices is below the 50 device minimum for a Device as a Service program.
2Tablets are leased on a 24 or 36 month term; 48 months is for laptops, desktops and workstations.
3Optimise builds on the Manage service; choose Manage or drop Optimise.
4A service desk is run as part of the Manage service; Deliver is quoted without one.
5The Manage service operates a service desk; choose Standard or Extended 24x7.
6Zero-touch deployment is quoted for laptops, desktops and tablets; workstations use standard delivery.
7Workany 365 is a fully managed service; choose Manage.
8Workany 365 devices are deployed zero-touch; choose zero-touch deployment.
9Conference systems for 4 meeting room(s) are added with workany 365; add it or remove the rooms.
10A discount of 9 percent is above 8 percent; a person should approve it.
11A discount of 16 percent is above the 15 percent limit.
125,000 devices needs a deployment program review; a person should confirm.
13End-of-term retirement of 2,000 devices needs scheduled data-destruction capacity; a person should confirm.
14A 24x7 service desk for 249 devices is below the usual size for round-the-clock cover; a person should confirm.
15The quote states £4,099.00 a month; the devices, services and discount give £4,100.00.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Workstation program: Too few devices, Optimise and a service desk with the Deliver service, zero-touch on workstations, meeting rooms without workany 365 and a large discount

    
The agent's request. Please quote 10 workstations on a 36-month term with the Deliver service, Optimise, a standard service desk, zero-touch deployment, plus conference systems for 2 meeting rooms, with a 12 percent discount. The quote states a monthly total of £888.80. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Below the minimum device count. 10 devices is below the 50 device minimum for a Device as a Service program.
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  • Optimise needs Manage. Optimise builds on the Manage service; choose Manage or drop Optimise.
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  • Service desk needs Manage. A service desk is run as part of the Manage service; Deliver is quoted without one.
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  • Zero-touch not for workstations. Zero-touch deployment is quoted for laptops, desktops and tablets; workstations use standard delivery.
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  • Meeting rooms need workany 365. Conference systems for 2 meeting room(s) are added with workany 365; add it or remove the rooms.
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  • Discount above 8 percent. A discount of 12 percent is above 8 percent; a person should approve it.
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2. Workstation program: The agent resubmits after fixing the errors

    
The agent's request. Please quote 60 workstations on a 36-month term with the Manage service, Optimise, a standard service desk, standard deployment, plus conference systems for 2 meeting rooms, with a 12 percent discount. The quote states a monthly total of £4,312.00. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Meeting rooms need workany 365. Conference systems for 2 meeting room(s) are added with workany 365; add it or remove the rooms.
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  • Discount above 8 percent. A discount of 12 percent is above 8 percent; a person should approve it.
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3. Workstation program: The agent resubmits after fixing the errors

    
The agent's request. Please quote 60 laptops on a 36-month term with the Manage service, Optimise, a standard service desk, zero-touch deployment, plus workany 365 and conference systems for 2 meeting rooms, with a 8 percent discount. The quote states a monthly total of £3,183.20. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 53 pounds per device per month, 60 devices, £3,183.20 a month after discount.
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4. Tablet program: A 48-month tablet lease, a discount above the limit and a total stated for a different term

    
The agent's request. Please quote 300 tablets on a 48-month term with the Manage service, a 24x7 service desk, standard deployment, with a 16 percent discount. The quote states a monthly total of £10,212.00. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Tablet term too long. Tablets are leased on a 24 or 36 month term; 48 months is for laptops, desktops and workstations.
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  • Discount above 15 percent. A discount of 16 percent is above the 15 percent limit.
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  • Stated total does not match. The quote states £10,212.00 a month; the devices, services and discount give £8,568.00.
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  • Discount above 8 percent. A discount of 16 percent is above 8 percent; a person should approve it.
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5. Tablet program: The agent resubmits after fixing the errors

    
The agent's request. Please quote 300 tablets on a 36-month term with the Manage service, a 24x7 service desk, standard deployment, with a 8 percent discount. The quote states a monthly total of £10,212.00. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 37 pounds per device per month, 300 devices, £10,212.00 a month after discount.
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6. Desktop rollout: workany 365 without the Manage service or zero-touch deployment, and a total stated for a different service

    
The agent's request. Please quote 1,500 desktops on a 36-month term with the Deliver service, no service desk, standard deployment, plus workany 365 and end-of-term retirement. The quote states a monthly total of £52,500.00. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • workany 365 needs Manage. Workany 365 is a fully managed service; choose Manage.
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  • workany 365 needs zero-touch. Workany 365 devices are deployed zero-touch; choose zero-touch deployment.
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  • Stated total does not match. The quote states £52,500.00 a month; the devices, services and discount give £46,500.00.
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7. Desktop rollout: The agent resubmits after fixing the errors

    
The agent's request. Please quote 1,500 desktops on a 36-month term with the Manage service, a standard service desk, zero-touch deployment, plus workany 365 and end-of-term retirement. The quote states a monthly total of £67,500.00. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 45 pounds per device per month, 1,500 devices, £67,500.00 a month after discount.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a monthly Device as a Service quote for a business: the device type, the lease term, the Deliver or Manage service, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how these choices fit together, and returns a verdict, every reason and the monthly total it computed.
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  2. I will start with the first request by the agent.
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  3. The agent says. Please quote 10 workstations on a 36-month term with the Deliver service, Optimise, a standard service desk, zero-touch deployment, plus conference systems for 2 meeting rooms. The quote states a monthly total of £888.80. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
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  5. Blocked, with five findings and one approval, all in one answer. 10 devices is below the 50 device minimum for a Device as a Service program. Optimise builds on the Manage service; choose Manage or drop Optimise. A service desk is run as part of the Manage service; Deliver is quoted without one. The other two are on screen.
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  6. The validator returned five blocking findings and one approval in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
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  7. What this shows: for services that depend on each other, a rules-based CPQ can do this only with workarounds.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the devices to 60, the service to manage, the deployment to standard delivery and the monthly total stated on the quote to £4,312.00.
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  10. It calls the validator again.
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  11. Still blocked, with one finding and one approval, all in one answer. Conference systems for 2 meeting room(s) are added with workany 365; add it or remove the rooms.
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  12. Four findings cleared. Still blocking: meeting rooms need workany 365. One approval also remains for a person: discount above 8 percent.
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  13. The agent resubmits once more.
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  14. The revised request. It changes the device to laptop, the deployment to zero-touch, the workany 365 to yes, the discount to 8 percent and the monthly total stated on the quote to £3,183.20.
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  15. It calls the validator once more.
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  16. This time the validator clears it.
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  17. Both earlier findings are cleared.
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  18. Six problems caught in one call, fixed in two passes, and a clean £3,183.20 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    19.