Predictika · Financial self-service

An AI sales agent's DN Series ATM quote, checked before it goes out

An AI sales agent configures one or more DN Series ATMs for a bank: the model, where it is installed, the display, the safe rating, the dispensing, recycling and acceptance cassettes, the denominations and note bundle, peripherals such as the fingerprint reader and statement printer, the check deposit and coin modules, the sidecars and the site temperature range. The validator checks the whole quote against the public product cards and returns every problem at once.

Scope: DN Series ATMs (DN 100D to DN 600V): placement, display, safe, cassettes, denominations, note bundle, peripherals, modules, sidecars and climate. See everything this validator covers

This validator models one DN Series quote at a time, based on the public Diebold Nixdorf DN Series product cards and family brochure, not just the scenarios shown below.

  • Model and placement — which DN Series models are listed for lobby, through-the-wall, walk-up, drive-up, drive-up island and teller placements, and which displays (15 inch, 19 inch landscape or portrait, 10.1 inch) and safe ratings each product card lists.
  • Cassettes and notes — separate dispensing cassettes on dispensers, recycling and acceptance cassettes on recyclers built on the RM4V engine, the DM7V and RM4V denomination limits, the note bundle limit per transaction for each model, and the cassette total the quote states against the units quoted.
  • Peripherals and modules — fingerprint reader, driver license scanner, statement or passbook printer, journal printer, check deposit and coin dispense modules, and the DN 200 series rule that lists check deposit or coin dispense, not both.
  • Sidecars and site — the coin sidecar and the Interactive Teller Module sidecar by model, and the DN 230A operating temperature ranges with and without the AC and heater kits. Items the cards leave unclear (display orientation on the DN 500VA and 550VA, the coin sidecar on the DN 200A) go to a person for approval.

Any DN Series quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (Diebold Nixdorf does not publish list prices, so this page shows no price build-up), other Diebold Nixdorf product lines, software, services, and details that appear only in documents that are not public.

The AI sales agentBuilds the quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

8 scenarios in 4 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
Click to expand
    
Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Options that exist on some models and not othersOnly with workarounds
Placement, display, safe, peripherals, modules and sidecars are each listed for some models and not others, so a rules-based CPQ needs a compatibility table or one rule per model.		The model groups are listed once and every rule reads them, so a new combination needs no new rule.
Cassette counts that depend on the engineOnly with care
A recycler takes recycling and acceptance cassettes and no separate dispensing cassettes, while a dispenser takes the reverse, each with its own limits.		The cassette counts, the engine limits and the stated total are all checked together on every call.
Totals that must match the unitsOnly with care
The quote states a cassette total, which has to equal the cassettes per unit times the number of units.		The total is computed by the validator and compared with the stated figure.
Brochure-only and unclear itemsOnly with workarounds
Where a card is silent or contradicts the brochure, a rules engine either blocks or allows silently.		These cases come back as approvals a person must confirm, with the reason stated.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the configuration is saved or a step is completed, so a person often fixes one error and meets the next.		All findings come back together, whatever order the choices were made in.

  

  

    
What this validator catches: findings from its test cases
Click to expand
    
Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1The quote has 0 units; at least 1 is needed.
2The product cards and brochure do not list this model for the selected placement (lobby, through-the-wall, walk-up, drive-up, drive-up island or teller).
3The selected display is not listed on the product card for this model; the 15 inch display is on every ATM, 19 inch only on some, portrait only on the DN 200, 300 and 400 series, and the DN 600V has a 10.1 inch touch display.
4The brochure lists a 15 or 19 inch screen for the DN 500VA and 550VA without stating the orientation; a person should confirm the 19 inch option.
5The selected safe rating is not among the safes listed on the product card for this model.
6The DN 230A card lists -40 to +50 C with AC and heater, -40 to +40 C with heater only and 0 to +40 C with neither; the site range is -10 to 35 C.
7The DN 230A card lists -40 to +50 C with AC and heater, -40 to +40 C with heater only and 0 to +40 C with neither; the site range is -20 to 45 C.
8This model is a recycler built on the RM4V engine with recycling and acceptance cassettes; the quote has 2 separate dispensing cassettes.
9This model is a cash dispenser with no recycling module; the quote has 2 recycling cassettes and 1 acceptance cassettes.
10The product card allows up to 5 dispensing cassettes in this model (99 means no limit is stated); the quote has 6.
11The product card allows up to 4 dispensing cassettes in this model (99 means no limit is stated); the quote has 5.
12The RM4V recycling engine takes 4 recycling cassettes and 1 acceptance cassette; the quote has 5 and 1.
13The DM7V dispenser handles 3 denominations (4 in the high capacity version), or up to 6 (8) with dual cassettes; the quote has 4 and a limit of 3 for the selected version.
14The DM7V dispenser handles 3 denominations (4 in the high capacity version), or up to 6 (8) with dual cassettes; the quote has 7 and a limit of 6 for the selected version.
15The RM4V engine recycles up to 8 denominations; the quote has 9.
16The quote needs 61 notes in one transaction; the dispensing or recycling engine of this model handles up to 60.
17The quote needs 111 notes in one transaction; the dispensing or recycling engine of this model handles up to 110.
18A fingerprint reader is not listed on the product card for this model.
19A driver license scanner is not listed on the product card for this model.
20A statement or passbook printer is not listed on the product card for this model.
21A journal printer is not listed on the product card for this model.
22A check deposit module is not listed on the product card for this model.
23A coin dispense module is not listed on the product card for this model.
24The family brochure lists check deposit or coin dispense for the DN 200 series, not both.

  

  

    
Scenarios and results
Click to expand
    
The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Recycler cassettes and DN 200 modules: Three DN 200V recyclers with check deposit, a coin module and two dispensing cassettes each

    
The agent's request. Please quote 3 DN200V with a journal printer, a check deposit module, a coin dispense module for a lobby installation with the 19 inch portrait display and the CEN2 safe. Each unit has 2 dispensing, 4 recycling and 1 acceptance cassettes, 6 denominations and a bundle of 150 notes per transaction. The site runs from 5 to 35 degrees Celsius with no AC or heater kit. The quote states 21 cassettes in total.

    
Verdict: Blocked.

    
    
      
  • Separate dispensing cassettes on a recycler. This model is a recycler built on the RM4V engine with recycling and acceptance cassettes; the quote has 2 separate dispensing cassettes.
    • 
      
  • DN 200V check or coin, not both. The family brochure lists check deposit or coin dispense for the DN 200 series, not both.
    • 
    

    
2. Recycler cassettes and DN 200 modules: The agent resubmits after fixing the errors

    
The agent's request. Please quote 3 DN200V with a journal printer, a check deposit module for a lobby installation with the 19 inch portrait display and the CEN2 safe. Each unit has 0 dispensing, 4 recycling and 1 acceptance cassettes, 6 denominations and a bundle of 150 notes per transaction. The site runs from 5 to 35 degrees Celsius with no AC or heater kit. The quote states 15 cassettes in total.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 3 units with 15 cassettes in total (dispensing, recycling and acceptance), and a note bundle of 150 against a model limit of 300.
    • 
    

    
3. Safe rating and note bundle: Four DN 490V drive-up island recyclers with a CEN IV safe and 320 notes per transaction

    
The agent's request. Please quote 4 DN490V with a fingerprint reader, a check deposit module, a coin dispense module for a drive-up island installation with the 19 inch landscape display and the CEN4EX safe. Each unit has 0 dispensing, 4 recycling and 1 acceptance cassettes, 8 denominations and a bundle of 320 notes per transaction. The site runs from 5 to 35 degrees Celsius with no AC or heater kit. The quote states 20 cassettes in total.

    
Verdict: Blocked.

    
    
      
  • Safe rating not listed for this model. The selected safe rating is not among the safes listed on the product card for this model.
    • 
      
  • Note bundle above the model limit. The quote needs 320 notes in one transaction; the dispensing or recycling engine of this model handles up to 300.
    • 
    

    
4. Safe rating and note bundle: The agent resubmits after fixing the errors

    
The agent's request. Please quote 4 DN490V with a fingerprint reader, a check deposit module, a coin dispense module for a drive-up island installation with the 19 inch landscape display and the CEN3EX safe. Each unit has 0 dispensing, 4 recycling and 1 acceptance cassettes, 8 denominations and a bundle of 300 notes per transaction. The site runs from 5 to 35 degrees Celsius with no AC or heater kit. The quote states 20 cassettes in total.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 4 units with 20 cassettes in total (dispensing, recycling and acceptance), and a note bundle of 300 against a model limit of 300.
    • 
    

    
5. Cold site and statement printer: Two DN 230A walk-up dispensers for a site down to minus 30 degrees with a statement printer

    
The agent's request. Please quote 2 DN230A with a statement printer for a walk-up installation with the 15 inch display and the CEN3EX safe. Each unit has 4 dispensing, 0 recycling and 0 acceptance cassettes, 4 denominations and a bundle of 100 notes per transaction. The site runs from -30 to 38 degrees Celsius with no AC or heater kit. The quote states 8 cassettes in total.

    
Verdict: Blocked.

    
    
      
  • Outdoor climate limit of the DN 230A. The DN 230A card lists -40 to +50 C with AC and heater, -40 to +40 C with heater only and 0 to +40 C with neither; the site range is -30 to 38 C.
    • 
      
  • Statement printer not listed. A statement or passbook printer is not listed on the product card for this model.
    • 
    

    
6. Cold site and statement printer: The agent resubmits after fixing the errors

    
The agent's request. Please quote 2 DN230A for a walk-up installation with the 15 inch display and the CEN3EX safe. Each unit has 4 dispensing, 0 recycling and 0 acceptance cassettes, 4 denominations and a bundle of 100 notes per transaction. The site runs from -30 to 38 degrees Celsius with the AC and heater kits. The quote states 8 cassettes in total.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 2 units with 8 cassettes in total (dispensing, recycling and acceptance), and a note bundle of 100 against a model limit of 110.
    • 
    

    
7. Display orientation approval: Two DN 550VA walk-up dual tower recyclers with a 19 inch display

    
The agent's request. Please quote 2 DN550VA with a statement printer, a check deposit module, a coin dispense module for a walk-up installation with the 19 inch landscape display and the CEN3EX safe. Each unit has 4 dispensing, 4 recycling and 1 acceptance cassettes, 8 denominations and a bundle of 200 notes per transaction. The site runs from 5 to 35 degrees Celsius with no AC or heater kit. The quote states 18 cassettes in total.

    
Verdict: Needs approval.

    
    
      
  • 19 inch display orientation on the dual tower models. The brochure lists a 15 or 19 inch screen for the DN 500VA and 550VA without stating the orientation; a person should confirm the 19 inch option.
    • 
      
  • Quote summary. 2 units with 18 cassettes in total (dispensing, recycling and acceptance), and a note bundle of 200 against a model limit of 300.
    • 
    

    
8. Display orientation approval: The agent resubmits after fixing the errors

    
The agent's request. Please quote 2 DN550VA with a statement printer, a check deposit module, a coin dispense module for a walk-up installation with the 15 inch display and the CEN3EX safe. Each unit has 4 dispensing, 4 recycling and 1 acceptance cassettes, 8 denominations and a bundle of 200 notes per transaction. The site runs from 5 to 35 degrees Celsius with no AC or heater kit. The quote states 18 cassettes in total.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 2 units with 18 cassettes in total (dispensing, recycling and acceptance), and a note bundle of 200 against a model limit of 300.
    • 
    

  

  

    
Narration transcript
Click to expand
    
The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent configures one or more DN Series ATMs for a bank: the model, where it is installed, the display, and more. The validator checks the whole quote against the public product cards and returns every problem at once.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote 3 DN200V with a journal printer, a check deposit module, a coin dispense module for a lobby installation with the 19 inch portrait display and the CEN2 safe. Each unit has 2 dispensing, 4 recycling and 1 acceptance cassettes, 6 denominations and a bundle of 150 notes per transaction. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
    5. 
      
  5. Blocked, with two findings, all in one answer. This model is a recycler built on the RM4V engine with recycling and acceptance cassettes; the quote has 2 separate dispensing cassettes. The family brochure lists check deposit or coin dispense for the DN 200 series, not both.
    6. 
      
  6. The validator returned two blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
    7. 
      
  7. What this shows: for cassette counts that depend on the engine, a rules-based CPQ is error-prone for this.
    8. 
      
  8. Now the agent resubmits.
    9. 
      
  9. The corrected request. It changes the dispensing cassettes per unit to 0, the coin dispense module to no and the stated cassette total to 15.
    10. 
      
  10. It calls the validator again.
    11. 
      
  11. This time the validator clears it.
    12. 
      
  12. Both earlier findings are cleared, and the validator's figure matches the quote.
    13. 
      
  13. Two problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer.
    14.