Predictika · Theme park ticket quotes

An AI sales agent's Walt Disney World ticket quote, checked before it goes out

An AI sales agent prepares a theme park ticket quote for a family or group: the first park day, the ticket length, who is in the party, Park Hopper, Lightning Lane, a Florida resident offer or a group rate, and the total. Before the quote goes out, the agent sends it to Predictika, which checks it against a declarative model of the ticket rules and returns a verdict, every reason and the total it computed.

Scope: Walt Disney World theme park tickets of 1 to 10 days: dates and use windows, the party, Park Hopper add-ons, Lightning Lane passes, the Florida resident offer, group rates and the stated total. See everything this validator covers

This validator models Walt Disney World ticket quotes, not just the scenarios shown below.

  • Dates and ticket length — whether tickets for the first park day are on sale, the date-based price, the calendar window in which all park days must be used, and whether the trip is long enough for the park days.
  • The party — adults, children 3 to 9 and children under 3 (who need no ticket); children must be accompanied by a guest age 10 or older.
  • Add-ons and offers — Park Hopper and Park Hopper Plus, Lightning Lane Multi Pass (which must cover every ticket day) and Single Pass (at most two a day), the Florida resident offer (residents only, 3-day or 4-day tickets, not on holiday dates, residency verified before issue), and group rates (at least 20 ticketed guests, at most 5 percent, group sales approval).
  • The total — the total the agent states against the total computed from the tickets, add-ons, discount and sales tax.

Any ticket quote that touches these rules is in scope, not only the scenarios pictured here. Every price, multiplier, window, add-on price and threshold is an illustrative estimate built from the public ticket structure, and the quote runs on a small set of sample dates. Not covered: other Disney products (resort stays, dining, Disney Genie services beyond Lightning Lane, annual passes), promotions and real-time inventory. The validator shows a computed total but no line-item table.

The AI sales agentBuilds the ticket quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

8 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Ticket length, trip length and use window that move togetherOnly with care
The use window, the minimum trip length, the Florida offer lengths and the Multi Pass days each depend on the ticket length, so every rule has to be written against it and re-checked when it changes.		The ticket length is one field of the request, and its window, days and price are read from one record on every call.
A Florida resident offer with its own residency, length and date conditionsOnly with care
Residency, 3-day and 4-day lengths and holiday blackouts are three separate rules, and the date rule needs a price-tier lookup beside the price rules.		All three conditions and the residency check are evaluated together, so one failed condition never hides another.
A group rate that depends on how many guests are ticketedOnly with workarounds
The guest count has to be calculated from adults and children, and the 20-guest and 5 percent limits compared with it, so adding a guest in one place changes the answer in another.		The ticketed guests are derived on each call, and the group limits are checked against them in the same pass.
A stated total that must match the computed totalOnly with workarounds
The total comes from tickets, add-ons, a discount and tax, so a separate rule has to recompute it and compare it, and a changed date or length makes the old figure stale.		The stated total is a field of the request and is compared with the computed total on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1A 4-day ticket must be used within 7 calendar days of first use; the plan spans 9 days.
2The Florida resident offer requires a Florida resident; this party is not marked as Florida residents.
3Florida residency must be verified with a Florida ID before the offer tickets are issued.
4Lightning Lane Multi Pass bought with a ticket covers every ticket day; 2 days were requested on a 4-day ticket.
5Stated total does not match: the agent stated $2,148.22; the validator computes $2,287.85.
6A 5 percent group rate needs group sales approval.
7Tickets starting Dec 22, 2027 are not on sale yet.
85 park days cannot fit in a 4-day trip; each park day needs its own calendar day.
9The party has no guest age 10 or older; children must be accompanied by an adult.
10At most 2 Lightning Lane Single Pass purchases per guest per day; 3 were requested.
11The Florida resident offer is sold as 3-day or 4-day tickets only, not 5 days.
12Dec 28, 2026 is a holiday date blocked out for the Florida resident offer.
13A 10 percent group discount needs at least 20 ticketed guests (this party has 24) and cannot exceed 5 percent.
14Stated total does not match: the agent stated $536.66; the validator computes $486.66.
15A 5 percent group discount needs at least 20 ticketed guests (this party has 12) and cannot exceed 5 percent.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Florida holiday party: A Florida resident party quoted for five days over the holidays, with no adult, a Multi Pass on the wrong number of days and a stated total that is far off

    
The agent's request. Please quote 5-day tickets starting Dec 22, 2027 for 2 children aged 3 to 9, 1 under 3 and no adults on a trip of 4 calendar days, with Park Hopper, Lightning Lane Multi Pass for 3 days, 3 Lightning Lane Single Passes per guest per day, the Florida resident offer, with the party marked as not Florida residents and a 6 percent group rate. The total is $1,920.83. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Start date not on sale. Tickets starting Dec 22, 2027 are not on sale yet.
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  • Trip too short for the park days. 5 park days cannot fit in a 4-day trip; each park day needs its own calendar day.
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  • No adult in the party. The party has no guest age 10 or older; children must be accompanied by an adult.
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  • Multi Pass days differ from ticket days. Lightning Lane Multi Pass bought with a ticket covers every ticket day; 3 days were requested on a 5-day ticket.
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  • Single Pass limit per day. At most 2 Lightning Lane Single Pass purchases per guest per day; 3 were requested.
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  • Florida offer needs a resident. The Florida resident offer requires a Florida resident; this party is not marked as Florida residents.
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  • Florida offer ticket lengths. The Florida resident offer is sold as 3-day or 4-day tickets only, not 5 days.
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  • Florida offer blackout date. Dec 22, 2027 is a holiday date blocked out for the Florida resident offer.
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  • Group rate conditions. A 6 percent group discount needs at least 20 ticketed guests (this party has 2) and cannot exceed 5 percent.
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  • Stated total does not match. Stated total does not match: the agent stated $1,920.83; the validator computes $2,259.80.
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  • Florida residency verification. Florida residency must be verified with a Florida ID before the offer tickets are issued.
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2. Florida holiday party: The agent resubmits after fixing the errors

    
The agent's request. Please quote 4-day tickets starting Jan 12, 2027 for 2 adults, 2 children aged 3 to 9 and 1 under 3 on a trip of 6 calendar days, with Park Hopper, Lightning Lane Multi Pass for 3 days, 2 Lightning Lane Single Passes per guest per day and the Florida resident offer, with the party marked as Florida residents. The total is $1,920.83. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Multi Pass days differ from ticket days. Lightning Lane Multi Pass bought with a ticket covers every ticket day; 3 days were requested on a 4-day ticket.
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  • Stated total does not match. Stated total does not match: the agent stated $1,920.83; the validator computes $2,515.64.
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  • Florida residency verification. Florida residency must be verified with a Florida ID before the offer tickets are issued.
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3. Florida holiday party: The agent resubmits after fixing the errors

    
The agent's request. Please quote 4-day tickets starting Jan 12, 2027 for 2 adults, 2 children aged 3 to 9 and 1 under 3 on a trip of 6 calendar days, with Park Hopper, Lightning Lane Multi Pass for 4 days and 2 Lightning Lane Single Passes per guest per day. The total is $3,115.51. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 4 ticketed guest(s) on 4-day tickets to be used within 7 calendar days; adult ticket $410.55, child ticket $394.13; estimated total $3,115.51 including tax.
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4. Group of 18 asking a group rate: A party of 18 asking a 5 percent group rate on a trip longer than the ticket allows

    
The agent's request. Please quote 2-day tickets starting Jun 8, 2027 for 14 adults, 4 children aged 3 to 9 and 2 under 3 on a trip of 6 calendar days, with 3 Lightning Lane Single Passes per guest per day and a 5 percent group rate. The total is $7,694.09. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Use window exceeded. A 2-day ticket must be used within 4 calendar days of first use; the plan spans 6 days.
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  • Single Pass limit per day. At most 2 Lightning Lane Single Pass purchases per guest per day; 3 were requested.
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  • Group rate conditions. A 5 percent group discount needs at least 20 ticketed guests (this party has 18) and cannot exceed 5 percent.
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5. Group of 18 asking a group rate: The agent resubmits after fixing the errors

    
The agent's request. Please quote 2-day tickets starting Jun 8, 2027 for 16 adults, 4 children aged 3 to 9 and 2 under 3 on a trip of 4 calendar days, with 2 Lightning Lane Single Passes per guest per day and a 5 percent group rate. The total is $7,616.93. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • Group rate approval. A 5 percent group rate needs group sales approval.
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  • Quote summary. 20 ticketed guest(s) on 2-day tickets to be used within 4 calendar days; adult ticket $286.08, child ticket $274.64; estimated total $7,616.93 including tax.
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6. Group of 18 asking a group rate: Group sales approves the group rate

    
The agent's request. Please quote 2-day tickets starting Jun 8, 2027 for 16 adults, 4 children aged 3 to 9 and 2 under 3 on a trip of 4 calendar days, with 2 Lightning Lane Single Passes per guest per day and a 5 percent group rate. Group sales has approved the group rate. The total is $7,616.93. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • Group rate approval. A 5 percent group rate needs group sales approval.
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  • Quote summary. 20 ticketed guest(s) on 2-day tickets to be used within 4 calendar days; adult ticket $286.08, child ticket $274.64; estimated total $7,616.93 including tax.
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7. Stated total: A five-day Park Hopper quote where the stated total leaves out tax

    
The agent's request. Please quote 5-day tickets starting Sep 7, 2027 for 2 adults and 2 children aged 3 to 9 on a trip of 7 calendar days, with Park Hopper. The total is $2,148.22. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Stated total does not match. Stated total does not match: the agent stated $2,148.22; the validator computes $2,287.85.
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8. Stated total: The agent resubmits after fixing the errors

    
The agent's request. Please quote 5-day tickets starting Sep 7, 2027 for 2 adults and 2 children aged 3 to 9 on a trip of 7 calendar days, with Park Hopper. The total is $2,287.85. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 4 ticketed guest(s) on 5-day tickets to be used within 8 calendar days; adult ticket $461.28, child ticket $442.83; estimated total $2,287.85 including tax.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a theme park ticket quote for a family or group: the first park day, the ticket length, who is in the party, and more. Before the quote goes out, the agent sends it to Predictika, which checks it against a declarative model of the ticket rules and returns a verdict, every reason and the total it computed.
    2. 
      
  2. I will start with the first request by the agent.
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  3. The agent says. Please quote 5-day tickets starting Dec 22, 2027 for 2 children aged 3 to 9, 1 under 3 and no adults on a trip of 4 calendar days. The total is $1,920.83. The rest of the request is on screen.
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  4. Before it goes out, the agent calls the validator.
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  5. Blocked, with ten findings and one approval, all in one answer. Tickets starting Dec 22, 2027 are not on sale yet. 5 park days cannot fit in a 4-day trip; each park day needs its own calendar day. The party has no guest age 10 or older; children must be accompanied by an adult. The other seven are on screen.
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  6. The validator returned ten blocking findings and one approval in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other and against the stated total.
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  7. What this shows: for a Florida resident offer with its own residency, length and date conditions, a rules-based CPQ is error-prone for this.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the first park day to Jan 12, 2027, the ticket length to 4 days, the adults to 2 and the trip length to 6 calendar days. Two more changes are on screen. It removes the group rate requested.
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  10. It calls the validator again.
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  11. Still blocked, with two findings and one approval, all in one answer. Lightning Lane Multi Pass bought with a ticket covers every ticket day; 3 days were requested on a 4-day ticket. Stated total does not match: the agent stated $1,920.83; the validator computes $2,515.64.
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  12. Eight findings cleared; still blocked on Multi Pass days differ from ticket days and stated total does not match.
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  13. The agent resubmits once more.
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  14. The revised request. It changes the Lightning Lane Multi Pass days to 4 and the total stated on the quote to $3,115.51. It removes the florida resident offer and party marked as Florida residents.
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  15. It calls the validator once more.
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  16. This time the validator clears it.
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  17. All three earlier findings are cleared.
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  18. Eleven problems caught in one call, fixed in two passes, and a clean $3,115.51 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer.
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