Predictika · Business postpaid mobile orders

An AI sales agent's business mobile order, checked before it goes out

An AI sales agent prepares a business postpaid order for a company: a Business Xtreme plan with a contract option, lines, a promotion, a number tier, MultiSIMs, a Managed Edge Device and sometimes a change request on an existing line. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published plan rules and returns a verdict, every reason and the monthly rental it computed.

Scope: e& (Etisalat by e&) UAE Business Xtreme plans 325, 600, 1000 and 1200, with no contract, 12 or 24 month contracts, the online promotion, number tiers, MultiSIM, Managed Edge Device and device add-ons. See everything this validator covers

This validator models e& Business Xtreme orders, not just the scenarios shown below.

  • Plan and contract — the monthly rental of each plan on a 12 or 24 month contract or with no contract, and the stated monthly amount against the computed one.
  • Promotion and number tier — the 20 percent promotion for the first 5 months, which applies to new lines on a contract that are activated online, and the number tier listed for each plan and contract.
  • Options — MultiSIM, which is listed for the 600, 1000 and 1200 plans only, the Managed Edge Device, and a device add-on, which needs a contract.
  • Changes and documents — the 12 months before an upgrade or downgrade on the 1000 and 1200 plans, no porting out during the commitment, the charges for an early change or exit, and the trade license and letter of authority an application needs.

Any Business Xtreme order that touches these rules is in scope — not only the scenarios pictured here. Not covered: Business First Plus, data-only plans, roaming packs, VAT and add-ons. The validator shows a computed monthly rental but no line-item table, and the rentals are the dirham amounts shown on the e& pages.

The AI sales agentBuilds the business order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

6 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Options that depend on the plan and the contractOnly with care
MultiSIM is listed for three of the four plans and the Managed Edge Device depends on both the plan and the contract, so each option needs rules for every combination.		The plan, contract and options are fields of one request and are checked together on every call.
A promotion that applies only to some ordersOnly with care
The promotion needs a contract, a new line and the online channel at once, and its amount depends on the plan, so one rule must check all of it.		The channel, line type, contract and stated promotion are in one request and compared on every call.
A number tier that depends on the plan and the contractOnly with care
Each plan and contract pair lists a different tier, so a table of pairs has to sit behind one rule.		The plan, the contract and the requested tier are fields of the request and are checked together.
A stated monthly amount that must match the computed oneOnly with workarounds
The amount depends on the plan, the contract and the number of lines, so a separate rule is needed to recompute it and compare it with the stated figure.		The stated amount is a field of the request and is compared with the computed monthly rental on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the order is saved or a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1An upgrade or downgrade within the first 2 months carries a one-time charge of one month rental; a person should confirm it.
2Leaving during the commitment costs one month rental plus any remaining device rental; a person should confirm the exit charge.
3An order of 21 lines is a large business order and a person should review it.
4The order has 0 lines; at least 1 is needed.
5The 20 percent promotion applies to 12 and 24 month contracts on new lines activated online or through the business portal only.
6The order states 500 dirhams per month for the first 5 months; 20 percent off the list rental gives 480.
7The order states 480 dirhams per month for the first 5 months; 20 percent off the list rental gives 960.
8A device can be added with a contract only (12 months on the page); the order has no contract.
9MultiSIM is listed for Xtreme 600, 1000 and 1200 only; the order has 1 MultiSIM(s) on Xtreme 325.
104 MultiSIMs per line is more than the 3 allowed.
11The Managed Edge Device is included with Xtreme 1200 on any contract and with Xtreme 325, 600 and 1000 on the 24 month contract only.
12The requested number tier Platinum does not match the tier listed for this plan and contract.
13The requested number tier Gold does not match the tier listed for this plan and contract.
14Xtreme 1000 and 1200 subscribers must complete 12 months before an upgrade or downgrade; the line has 6 months.
15Xtreme 1000 and 1200 subscribers must complete 12 months before an upgrade or downgrade; the line has 1 months.
16Porting out is not permitted during the minimum commitment; the line has 10 months of 12.
17Porting out is not permitted during the minimum commitment; the line has 20 months of 24.
18The order states 500 dirhams per month; the list rental gives 600 dirhams for 1 line(s) of this plan and contract.
19The order states 1,000 dirhams per month; the list rental gives 1,100 dirhams for 1 line(s) of this plan and contract.
20The order states 325 dirhams per month; the list rental gives 1,300 dirhams for 4 line(s) of this plan and contract.
21A valid trade license is needed for a business application.
22The signatory needs a letter of authority from the establishment.
23MultiSIM is listed for Xtreme 600, 1000 and 1200 only; the order has 5 MultiSIM(s) on Xtreme 325.
245 MultiSIMs per line is more than the 3 allowed.
25The order states 325 dirhams per month; the list rental gives 375 dirhams for 1 line(s) of this plan and contract.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Plan options, number tier and amounts: An Xtreme 325 order on a 12 month contract with MultiSIMs, an edge device and a Gold number

    
The agent's request. Please quote 1 line of Xtreme 325 on a 12 month contract. The lines are new lines sold through the online portal, with 2 MultiSIMs per line, the Managed Edge Device requested, without a device and the number tier Gold. The trade license is provided: yes. The letter of authority is provided: yes. The quote states a monthly total of 350 dirhams and a promotional amount of 200 dirhams per month for the first 5 months. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Stated promotion amount does not match. The order states 200 dirhams per month for the first 5 months; 20 percent off the list rental gives 260.
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  • MultiSIM not listed for Xtreme 325. MultiSIM is listed for Xtreme 600, 1000 and 1200 only; the order has 2 MultiSIM(s) on Xtreme 325.
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  • Managed Edge Device not included in this plan. The Managed Edge Device is included with Xtreme 1200 on any contract and with Xtreme 325, 600 and 1000 on the 24 month contract only.
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  • Number tier does not match the plan. The requested number tier Gold does not match the tier listed for this plan and contract.
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  • Stated monthly amount does not match. The order states 350 dirhams per month; the list rental gives 325 dirhams for 1 line(s) of this plan and contract.
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2. Plan options, number tier and amounts: The agent resubmits after fixing the errors

    
The agent's request. Please quote 1 line of Xtreme 600 on a 24 month contract. The lines are new lines sold through the online portal, with 2 MultiSIMs per line, the Managed Edge Device requested, without a device and the number tier Gold Plus. The trade license is provided: yes. The letter of authority is provided: yes. The quote states a monthly total of 600 dirhams and a promotional amount of 480 dirhams per month for the first 5 months. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 1 line(s) of Xtreme 600 at 600 dirhams per month each, 600 dirhams per month in total.
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3. Promotion, device and MultiSIM limits: A five-line Xtreme 1000 order with no contract, a device and a promotion

    
The agent's request. Please quote 5 lines of Xtreme 1000 on no contract. The lines are existing lines sold through the sales representative, with 4 MultiSIMs per line, the Managed Edge Device not requested, with a device and the number tier not requested. The trade license is provided: yes. The letter of authority is provided: yes. The quote states a monthly total of 5,000 dirhams and a promotional amount of 4,000 dirhams per month for the first 5 months. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Promotion not available for this order. The 20 percent promotion applies to 12 and 24 month contracts on new lines activated online or through the business portal only.
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  • Device needs a contract. A device can be added with a contract only (12 months on the page); the order has no contract.
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  • Too many MultiSIMs. 4 MultiSIMs per line is more than the 3 allowed.
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  • Stated monthly amount does not match. The order states 5,000 dirhams per month; the list rental gives 5,500 dirhams for 5 line(s) of this plan and contract.
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4. Promotion, device and MultiSIM limits: The agent resubmits after fixing the errors

    
The agent's request. Please quote 5 lines of Xtreme 1000 on a 12 month contract. The lines are existing lines sold through the sales representative, with 3 MultiSIMs per line, the Managed Edge Device not requested, with a device and the number tier not requested. The trade license is provided: yes. The letter of authority is provided: yes. The quote states a monthly total of 5,000 dirhams. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 5 line(s) of Xtreme 1000 at 1,000 dirhams per month each, 5,000 dirhams per month in total.
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5. Upgrade and documents: An upgrade request on an Xtreme 1200 line with missing documents

    
The agent's request. Please quote 1 line of Xtreme 1200 on a 12 month contract. The lines are new lines sold through the online portal, with 0 MultiSIMs per line, the Managed Edge Device not requested, without a device and the number tier not requested. The request is an upgrade or downgrade on a line that has been active for 8 months. The trade license is provided: no. The letter of authority is provided: no. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Upgrade or downgrade before 12 months. Xtreme 1000 and 1200 subscribers must complete 12 months before an upgrade or downgrade; the line has 8 months.
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  • Trade license missing. A valid trade license is needed for a business application.
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  • Letter of authority missing. The signatory needs a letter of authority from the establishment.
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6. Upgrade and documents: The agent resubmits after fixing the errors

    
The agent's request. Please quote 1 line of Xtreme 1200 on a 12 month contract. The lines are new lines sold through the online portal, with 0 MultiSIMs per line, the Managed Edge Device not requested, without a device and the number tier not requested. The request is an upgrade or downgrade on a line that has been active for 14 months. The trade license is provided: yes. The letter of authority is provided: yes. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 1 line(s) of Xtreme 1200 at 1,200 dirhams per month each, 1,200 dirhams per month in total.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a business postpaid order for a company: a Business Xtreme plan with a contract option, lines, a promotion, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published plan rules and returns a verdict, every reason and the monthly rental it computed.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote 1 line of Xtreme 325 on a 12 month contract. The lines are new lines sold through the online portal, with 2 MultiSIMs per line, the Managed Edge Device requested, without a device and the number tier Gold. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
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  5. Blocked, with five findings, all in one answer. The order states 200 dirhams per month for the first 5 months; 20 percent off the list rental gives 260. MultiSIM is listed for Xtreme 600, 1000 and 1200 only; the order has 2 MultiSIM(s) on Xtreme 325. The Managed Edge Device is included with Xtreme 1200 on any contract and with Xtreme 325, 600 and 1000 on the 24 month contract only. The other two are on screen.
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  6. The validator returned five blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
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  7. What this shows: for a stated monthly amount that must match the computed one, a rules-based CPQ can do this only with workarounds.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the plan to Xtreme 600, the contract to 24 months, the number tier to Gold Plus, the stated monthly total to 600 dirhams and the promotion stated for the first 5 months to 480 dirhams per month.
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  10. It calls the validator again.
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  11. This time the validator clears it.
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  12. All five earlier findings are cleared.
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  13. Five problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    14.