Predictika · EV charger orders

An AI sales agent's EV charger order, checked before it goes out

An AI sales agent prepares an order for one or more Efacec DC fast chargers: the charger model, the connector standards, the number of outputs, the AC output and Plug and Charge options, the service plan, the site power and any discount. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of what each charger can carry and offer, and returns a verdict, every reason and the power figures it computed.

Scope: Efacec QC45, QC50, QC60, QC90, QC120, HV175 G2 and HV350 G2 orders: connectors, outputs, AC output, Plug and Charge, service plan, site power, discount and stated power. See everything this validator covers

This validator models Efacec DC fast-charger orders, not just the scenarios shown below.

  • Models and connectors — the seven charger models, the CCS and CHAdeMO connector standards each one offers, and the number of outputs each model supports.
  • Options — the AC Type-2 output option, which needs a second output, and Plug and Charge, each available on some models only.
  • Service and site power — the service plan that the high-power HV G2 models require, and the total input power of the chargers against the power the site offers, with or without load management.
  • Discount, fleet size and stated power — a discount above 5 percent goes to a sales manager and one above 10 percent is blocked, an order of 25 or more chargers needs a delivery schedule confirmed, and the power the order states is compared with the model's.

Any Efacec charger order that touches these rules is in scope — not only the scenarios pictured here. Not covered: the AC public charger PC G3, EV Core software, installation works and prices. Product names and power classes come from public Efacec pages; which models offer CHAdeMO, the AC output and Plug and Charge, the input power per charger, the service, discount and fleet thresholds are modeled assumptions, not published by Efacec. No prices are modeled.

The AI sales agentBuilds the charger order from the conversation with the customer and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

8 scenarios in 4 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Options that exist on some models onlyOnly with care
The AC output, CHAdeMO and Plug and Charge each need a rule that reads the model, so a new model or option means editing several rules.
The model and every option are in one request and checked together on every call.
Requirements that depend on the model, such as the service plan and connectorsOnly with care
The HV G2 models need a service plan and every model has its own connector set and output count, so each requirement needs a lookup per model and a comparison rule.
The chosen model's limits are compared with the order directly on every call.
Total site power against what the site offersOnly with workarounds
The total is units times the input power of the model, so a separate rule is needed to compute it and compare it with the site, and another for the load-management review.
The total input power is derived once and compared with the site power on every call.
A stated power that must match the modelOnly with workarounds
The stated figure has to be looked up against the model in a separate rule.
The stated power is a field of the request and is compared with the model's power on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the order is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the order; approval findings need a person to sign off; everything else is computed.

1CHAdeMO is modeled only on the QC45, QC50 and HV350 G2; this model is CCS only.
2A DC charger needs at least one DC connector standard (CCS or CHAdeMO); the order has neither.
3CHAdeMO on the HV350 G2 is limited to 500 V and 200 A; a person should confirm it suits the customer vehicles.
4The AC Type-2 output option is offered on the QC45 and the QC60/90/120 only.
5The AC output is an additional output; the order has a single output.
6The order has 3 output(s); this model supports at most 2.
7The order has 2 output(s); this model supports at most 1.
8Plug and Charge is modeled on the QC60/90/120 and HV G2 models with CCS.
9The HV G2 models are sold with a service plan; the order has none.
10The chargers need 660 kVA; the site offers 500 kVA and no load management is ordered.
11The chargers need 660 kVA against 500 kVA at the site; the load management sizing needs a review.
12The order states 60 kW per charger, but the model gives 50 kW.
13A discount of 8 percent is above 5 percent and needs sales manager approval.
14A discount of 10 percent is above 5 percent and needs sales manager approval.
15A discount of 12 percent is above the 10 percent limit.
16An order of 25 chargers needs a delivery and commissioning schedule to be confirmed.
17The chargers need 4,350 kVA against 3,000 kVA at the site; the load management sizing needs a review.
18A discount of 7 percent is above 5 percent and needs sales manager approval.
19An order of 30 chargers needs a delivery and commissioning schedule to be confirmed.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Service plan and CHAdeMO on the HV350 G2: An HV350 G2 order with no service plan and CHAdeMO

The agent's request. Please quote 1 Efacec HV350 G2 charger for Harbor Point Charging with CCS and CHAdeMO connectors, one output and no service plan. The site offers 500 kVA, and the order states 350 kW per charger. It is ready to send.

Verdict: Blocked.

  • High-power models need a service plan. The HV G2 models are sold with a service plan; the order has none.
  • CHAdeMO on HV350 G2 is limited. CHAdeMO on the HV350 G2 is limited to 500 V and 200 A; a person should confirm it suits the customer vehicles.

2. Service plan and CHAdeMO on the HV350 G2: The agent resubmits after fixing the errors

The agent's request. Please quote 1 Efacec HV350 G2 charger for Harbor Point Charging with CCS, one output and the extended service plan. The site offers 500 kVA, and the order states 350 kW per charger. It is ready to send.

Verdict: Allowed.

  • Order summary. 1 charger(s) of up to 350 kW, 420 kVA in total.

3. Options the model does not offer: A QC50 order with the AC output and Plug and Charge

The agent's request. Please quote 2 Efacec QC50 chargers for Harbor Point Charging with CCS, two outputs and the basic service plan, plus the AC Type-2 output and Plug and Charge. The site offers 500 kVA, and the order states 50 kW per charger. It is ready to send.

Verdict: Blocked.

  • AC output option not offered on this model. The AC Type-2 output option is offered on the QC45 and the QC60/90/120 only.
  • Plug and Charge not available. Plug and Charge is modeled on the QC60/90/120 and HV G2 models with CCS.

4. Options the model does not offer: The agent resubmits after fixing the errors

The agent's request. Please quote 2 Efacec QC90 chargers for Harbor Point Charging with CCS, three outputs and the basic service plan, plus the AC Type-2 output and Plug and Charge. The site offers 500 kVA, and the order states 90 kW per charger. It is ready to send.

Verdict: Allowed.

  • Order summary. 2 charger(s) of up to 90 kW, 220 kVA in total.

5. Stated power and discount: A QC45 order stating 50 kW with a 12 percent discount

The agent's request. Please quote 2 Efacec QC45 chargers for Harbor Point Charging with CCS, one output and the basic service plan. The site offers 500 kVA, with a 12 percent discount, and the order states 50 kW per charger. It is ready to send.

Verdict: Blocked.

  • Stated maximum DC power differs. The order states 50 kW per charger, but the model gives 45 kW.
  • Discount above 10 percent. A discount of 12 percent is above the 10 percent limit.

6. Stated power and discount: The agent resubmits after fixing the errors

The agent's request. Please quote 2 Efacec QC45 chargers for Harbor Point Charging with CCS, one output and the basic service plan. The site offers 500 kVA, with a 7 percent discount, and the order states 45 kW per charger. It is ready to send.

Verdict: Needs approval.

  • Discount needs sales manager approval. A discount of 7 percent is above 5 percent and needs sales manager approval.
  • Order summary. 2 charger(s) of up to 45 kW, 110 kVA in total.

7. Site power: Twelve QC50 chargers on a 500 kVA site

The agent's request. Please quote 12 Efacec QC50 chargers for Harbor Point Charging with CCS, one output and the basic service plan. The site offers 500 kVA, and the order states 50 kW per charger. It is ready to send.

Verdict: Blocked.

  • Site power too small without load management. The chargers need 792 kVA; the site offers 500 kVA and no load management is ordered.

8. Site power: The agent resubmits after fixing the errors

The agent's request. Please quote 12 Efacec QC50 chargers for Harbor Point Charging with CCS, one output and the basic service plan, plus load management. The site offers 500 kVA, and the order states 50 kW per charger. It is ready to send.

Verdict: Needs approval.

  • Load management sizing review. The chargers need 792 kVA against 500 kVA at the site; the load management sizing needs a review.
  • Order summary. 12 charger(s) of up to 50 kW, 792 kVA in total.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order for one or more Efacec DC fast chargers: the charger model, the connector standards, the number of outputs, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of what each charger can carry and offer, and returns a verdict, every reason and the power figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote 1 Efacec HV350 G2 charger for Harbor Point Charging with CCS and CHAdeMO connectors, one output and no service plan. The site offers 500 kVA, and the order states 350 kW per charger. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with one finding and one approval, all in one answer. The HV G2 models are sold with a service plan; the order has none.
  6. The validator returned one blocking finding and one approval in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the order are checked against each other.
  7. What this shows: for requirements that depend on the model, such as the service plan and connectors, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the CHAdeMO connector to no and the service plan to extended.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. Both earlier findings are cleared.
  13. Two problems caught in one call, fixed in one pass, and a clean order. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.