Predictika · Dental imaging equipment orders

An AI sales agent's intraoral scanner order, checked before it goes out

An AI sales agent prepares an order for a DEXIS intraoral scanner with its workstation, mounting and scanning software. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published scanner specifications and returns a verdict, every reason and the figures it computed.

Scope: DEXIS IS 3700 and IS 3800W scanner orders: connection, tip reprocessing, IS Voyager workstation and mounting, customer computer and IS ScanFlow software options. See everything this validator covers

This validator models orders for the DEXIS IS 3700 and IS 3800W intraoral scanners, not just the scenarios shown below.

  • Scanner and connection — the IS 3700 connects by USB 2.0 cable and the IS 3800W is wireless and needs a USB 3.0 port for its Wi-Fi adapter; tips are rated for 60 (IS 3700) or 110 (IS 3800W) autoclave cycles.
  • Workstation and mounting — the IS All in One Computer on the IS Voyager trolley works with DEXIS scanners; it can be set up as a trolley, desk mounted (which needs the optional desktop stand) or wall mounted, and the optional UPS mounting box is sold in North America and EMEA only, with no battery included in EMEA.
  • Computer and software — a customer-supplied computer is compared with the published recommended specification (Windows 11 Professional, 32 GB, the named processor and video cards), and the IS ScanFlow options are checked: DTX Studio Clinic 3 or higher, Carestream CS Imaging v8, the Oral Compare tool from version 1.0.11, and Scanbody AI Assist with 6 GB of video memory and not with the Fast Scan or Anti-Reflective modes.

Any IS 3700 or IS 3800W order that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (DEXIS does not publish list prices, so this validator produces no price build-up or line-item quote), the IS 3800 and Imprevo scanners, the IS 3600, the computer specification of the IS All in One Computer itself (it differs between DEXIS documents), other DEXIS and Envista product lines, and warranty or service plans.

The AI sales agentBuilds the scanner order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
A wireless need on a wired scannerOnly with care
A product rule can hide the wireless option on one model, but the customer need and the scanner are separate choices that have to be related by a further rule.		The need for wireless, the scanner model and its connection are in one request and checked together.
A port requirement that depends on the model and the computerOnly with workarounds
The requirement applies only to the wireless model and only when the customer supplies the computer, so it needs a condition across two lines.		The scanner, the workstation and the port are in one request, and the requirement is checked with the rest.
A tip reprocessing plan against a per-model autoclave ratingOnly with workarounds
The rating differs by scanner and is compared with a planned number, which is a calculation rather than an option rule.		The rating is looked up from the scanner and compared with the plan on every call.
Mounting that needs a specific accessory on the quoteOnly with care
Each mounting choice can require its own accessory through a rule, and it is easy to miss one combination.		Trolley, desk and wall setups are checked against the accessories actually on the quote.
Version and region conditions on software and accessoriesOnly with workarounds
Minimum versions and regional availability sit in separate rules that interact with the options chosen.		Each version and region condition is checked in the same call as everything else.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the order is saved or a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1The customer needs a wireless scanner, but the IS 3700 connects by USB 2.0 High Speed cable; the IS 3800W is the wireless model.
2The customer plans 61 autoclave cycles per tip; the tips for this scanner are rated for 60 cycles.
3The customer plans 111 autoclave cycles per tip; the tips for this scanner are rated for 110 cycles.
4The IS 3800W needs a USB 3.0 port for its Wi-Fi adapter; the customer computer has only USB 2.0 ports.
5The IS All in One Computer is desk mounted, which needs the optional desktop stand, and the quote has none.
6The IS All in One Computer is set up as a trolley, but the quote has no DEXIS IS Voyager trolley.
7The UPS mounting box is sold in North America and EMEA only; the customer is in another region.
8In EMEA the UPS battery is not included with the UPS mounting box; a person should confirm who will supply it.
9IS ScanFlow integrates with DTX Studio Clinic 3 or higher; the customer runs version 2.
10The Oral Compare tool needs IS ScanFlow version 1.0.11 or later; the quote has version 1.0.10.
11IS ScanFlow is published as integrated with Carestream Dental CS Imaging v8; the customer runs version 7, so a person should confirm the integration.
12DEXIS recommends Windows 11 Professional for the scanner computer; the customer computer differs, so a person should confirm it will work.
13DEXIS recommends 32 GB of memory for the scanner computer; the customer computer has 16 GB, so a person should confirm it will work.
14DEXIS recommends an NVIDIA GeForce RTX 4080 12GB or an NVIDIA RTX 4000 Ada 12GB video card; the customer computer has a different one, so a person should confirm it will work.
15DEXIS recommends an Intel Core i7-13850HX processor; the customer computer has a different one, so a person should confirm it will work.
16DEXIS recommends 6 GB of video memory when using Scanbody AI Assist; the customer video card has 4 GB, so a person should confirm.
17DEXIS does not recommend Scanbody AI Assist with the Fast Scan or Anti-Reflective scan modes, so a person should confirm the workflow.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Scanner and software: A wired scanner for a wireless need, too many tip cycles and an old ScanFlow

    
The agent's request. Please quote two DEXIS IS 3700 scanners for a practice that needs wireless scanning, with tips reprocessed up to 80 autoclave cycles. The workstation is the IS All in One Computer set up as a trolley; IS ScanFlow with the Oral Compare tool on IS ScanFlow 1.0.9. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Wireless needed on a wired scanner. The customer needs a wireless scanner, but the IS 3700 connects by USB 2.0 High Speed cable; the IS 3800W is the wireless model.
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  • Tip reprocessing over the autoclave rating. The customer plans 80 autoclave cycles per tip; the tips for this scanner are rated for 60 cycles.
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  • Oral Compare needs a newer ScanFlow. The Oral Compare tool needs IS ScanFlow version 1.0.11 or later; the quote has version 1.0.9.
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2. Scanner and software: The agent resubmits after fixing the errors

    
The agent's request. Please quote two DEXIS IS 3800W scanners for a practice that needs wireless scanning, with tips reprocessed up to 100 autoclave cycles. The workstation is the IS All in One Computer set up as a trolley; IS ScanFlow with the Oral Compare tool on IS ScanFlow 1.0.11. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 2 DEXIS IS 3800W scanner(s) with wireless connection; tips are rated for 110 autoclave cycles.
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3. Workstation and software: Desk mounted workstation with an old DTX Studio Clinic and a UPS box in EMEA

    
The agent's request. Please quote one DEXIS IS 3800W scanner, with tips reprocessed up to 90 autoclave cycles. The workstation is the IS All in One Computer desk mounted, with the UPS mounting box for a customer in EMEA; IS ScanFlow integrated with DTX Studio Clinic version 2. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Desk mounting needs the desktop stand. The IS All in One Computer is desk mounted, which needs the optional desktop stand, and the quote has none.
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  • DTX Studio Clinic version too low. IS ScanFlow integrates with DTX Studio Clinic 3 or higher; the customer runs version 2.
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  • UPS battery not included in EMEA. In EMEA the UPS battery is not included with the UPS mounting box; a person should confirm who will supply it.
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4. Workstation and software: The agent resubmits after fixing the errors

    
The agent's request. Please quote one DEXIS IS 3800W scanner, with tips reprocessed up to 90 autoclave cycles. The workstation is the IS All in One Computer desk mounted, with the UPS mounting box for a customer in EMEA; IS ScanFlow integrated with DTX Studio Clinic version 3. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • UPS battery not included in EMEA. In EMEA the UPS battery is not included with the UPS mounting box; a person should confirm who will supply it.
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  • Order summary. 1 DEXIS IS 3800W scanner(s) with wireless connection; tips are rated for 110 autoclave cycles.
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5. Workstation and software: The agent resubmits after fixing the errors

    
The agent's request. Please quote one DEXIS IS 3800W scanner, with tips reprocessed up to 90 autoclave cycles. The workstation is the IS All in One Computer desk mounted; IS ScanFlow integrated with DTX Studio Clinic version 3. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 1 DEXIS IS 3800W scanner(s) with wireless connection; tips are rated for 110 autoclave cycles.
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6. Customer computer: Customer computer with USB 2.0 only and Windows 10

    
The agent's request. Please quote one DEXIS IS 3800W scanner, with tips reprocessed up to 70 autoclave cycles. The customer supplies the computer: Windows 10, 16 GB of memory, USB 2.0 ports only; IS ScanFlow with Scanbody AI Assist in fast scan mode. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Wi-Fi adapter needs a USB 3.0 port. The IS 3800W needs a USB 3.0 port for its Wi-Fi adapter; the customer computer has only USB 2.0 ports.
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  • Operating system differs from the recommendation. DEXIS recommends Windows 11 Professional for the scanner computer; the customer computer differs, so a person should confirm it will work.
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  • Memory below the recommendation. DEXIS recommends 32 GB of memory for the scanner computer; the customer computer has 16 GB, so a person should confirm it will work.
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  • Scanbody AI Assist scan mode. DEXIS does not recommend Scanbody AI Assist with the Fast Scan or Anti-Reflective scan modes, so a person should confirm the workflow.
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7. Customer computer: The agent resubmits after fixing the errors

    
The agent's request. Please quote one DEXIS IS 3800W scanner, with tips reprocessed up to 70 autoclave cycles. The customer supplies the computer: Windows 11 Professional, 32 GB of memory, USB 3.0 ports; IS ScanFlow with Scanbody AI Assist in standard scan mode. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 1 DEXIS IS 3800W scanner(s) with wireless connection; tips are rated for 110 autoclave cycles.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order for a DEXIS intraoral scanner with its workstation, mounting and scanning software. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published scanner specifications and returns a verdict, every reason and the figures it computed.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote two DEXIS IS 3700 scanners for a practice that needs wireless scanning, with tips reprocessed up to 80 autoclave cycles. The workstation is the IS All in One Computer set up as a trolley; IS ScanFlow with the Oral Compare tool on IS ScanFlow 1.0.9. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
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  5. Blocked, with three findings, all in one answer. The customer needs a wireless scanner, but the IS 3700 connects by USB 2.0 High Speed cable; the IS 3800W is the wireless model. The customer plans 80 autoclave cycles per tip; the tips for this scanner are rated for 60 cycles. The Oral Compare tool needs IS ScanFlow version 1.0.11 or later; the quote has version 1.0.9.
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  6. The validator returned three blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
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  7. What this shows: for a wireless need on a wired scanner, a rules-based CPQ is error-prone for this.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the scanner to DEXIS IS 3800W, the planned autoclave cycles per tip to 100 and the Oral Compare tool to Yes, IS ScanFlow 1.0.11.
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  10. It calls the validator again.
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  11. This time the validator clears it.
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  12. All three earlier findings are cleared.
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  13. Three problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer.
    14.