Predictika · Architectural lighting orders

An AI sales agent's Pleiad G4 downlight order, checked before it goes out

An AI sales agent prepares an order for Pleiad G4 downlights: a variant and diameter, lumen package, colour rendering and temperature, control, beam, protection rating, accessories, sensors, a discount and a net price. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model and returns a verdict, every reason and the figures it computed. The product family, variant names and main options come from public Fagerhult pages; several rules and all prices are modeled for this demonstration and are not Fagerhult's.

Scope: Fagerhult Pleiad G4 downlights (Recessed, Surface, Square Recessed, Robust Recessed): diameter, lumen package, CRI, colour temperature, control, beam, IP rating, accessories, sensors, discount and an illustrative price. See everything this validator covers

This validator models one Pleiad G4 order at a time, not just the scenarios shown below. It separates what is public from what is modeled.

  • Public, from Fagerhult pages — the Pleiad G4 family with Recessed, Surface, Square Recessed and Robust Recessed variants; Surface in 128 and 168 mm; CRI 80 and 90; 3000 K and 4000 K plus Tunable White; DALI and On/Off control; medium, wide and extra wide beams; white or black finish; IP64 only when recessed in a suspended ceiling and IP20 otherwise; Surface 168 accessories (cable pendant, wire suspension, IP23 cover plate, sloping-ceiling cylinder); one Organic Response sensor for at most four luminaires.
  • Modeled, not published as rules by the company — the lumen maximum for each diameter, which diameters the Square Recessed and Robust Recessed variants offer, Tunable White at CRI 80 only, extra wide beam limits, the emergency option limit, sensors needing DALI, the discount limits (10 percent without approval, 30 percent maximum), the project-order and black-finish approvals, and every price.
  • What is checked — variant against diameter, lumen package, CRI and colour temperature, control, beam, protection rating and ceiling, accessories, emergency option, sensors per luminaire, discount, and the net price the agent states, which must equal the computed one.

Any Pleiad G4 order that touches these rules is in scope — not only the scenarios pictured here. Not covered: other Fagerhult families (Notor, Pleiad Nano, DTI and others), track and wallwasher variants, drivers and emergency battery sizing, lighting design calculations, freight and taxes, and any real Fagerhult price or term. The customer and the prices on this page are fictional or illustrative.

The AI sales agentBuilds the downlight order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Variants that offer only some diameters, beams and accessoriesOnly with workarounds
Each variant has its own diameters, beams and accessories. A rules-based CPQ needs a compatibility table or one rule per variant, edited again whenever the range changes.
Variant, diameter, beam and accessories arrive in one request and are compared on every call.
Lumen package limited by diameterOnly with care
A maximum per diameter is a lookup that has to be kept beside the package list.
The limit is looked up for the chosen diameter and compared with the package on every call.
Options that exclude each other (Tunable White and CRI, IP rating and ceiling, sloping cylinder and pendant)Only with workarounds
Pairwise exclusions multiply as options are added, and each needs its own message.
Each exclusion is one rule, all evaluated together, each with its own reason.
Sensors per luminaireOnly with care
A ratio of luminaires to sensors needs a calculation rule outside the catalog.
The ratio is computed from the order and checked with everything else.
A net price that depends on options, accessories, sensors and discountOnly with care
Several price rules stack, and a stated net price has to be recomputed and compared.
The price build-up is computed on every call and compared with the net price the agent states.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a person often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The order has no luminaires.
2A diameter of 128 mm is not available for this Pleiad G4 variant; Recessed comes in 70, 125, 165 and 205 mm, Surface in 128 and 168 mm, Square Recessed and Robust Recessed in 165 and 205 mm.
3A diameter of 165 mm is not available for this Pleiad G4 variant; Recessed comes in 70, 125, 165 and 205 mm, Surface in 128 and 168 mm, Square Recessed and Robust Recessed in 165 and 205 mm.
4A diameter of 70 mm is not available for this Pleiad G4 variant; Recessed comes in 70, 125, 165 and 205 mm, Surface in 128 and 168 mm, Square Recessed and Robust Recessed in 165 and 205 mm.
5A diameter of 125 mm is not available for this Pleiad G4 variant; Recessed comes in 70, 125, 165 and 205 mm, Surface in 128 and 168 mm, Square Recessed and Robust Recessed in 165 and 205 mm.
6A lumen package of 3,201 lm is above the 3,200 lm this diameter offers.
7A lumen package of 4,000 lm is above the 3,954 lm this diameter offers.
8A colour rendering index of 70 is not available; the options are CRI 80 and CRI 90.
9A fixed colour temperature of 3,500 K is not available; the fixed options are 3,000 K and 4,000 K, and Tunable White covers 2,700 to 6,500 K.
10Tunable White is offered with CRI 80 only.
11The extra wide beam is not available on the 70 mm size or on Robust Recessed.
12IP64 applies only when the luminaire is recessed into a suspended ceiling; surface mounting or a solid ceiling is IP20.
13A protection rating of IP44 is not offered; the ratings are IP20 and IP64.
14The pendant kits, IP23 cover plate and sloping-ceiling cylinder are accessories of the Surface 168 mm luminaire only.
15The sloping-ceiling cylinder cannot be combined with a pendant kit.
16The emergency option is not available on the 70 mm size.
1721 luminaires with 5 sensors; one Organic Response sensor serves at most 4 luminaires.
18Organic Response sensors connect through DALI; the order uses a different control type.
19A discount of 15 percent is above the 10 percent a sales rep can give; a sales manager should approve it.
20The discount of 31 percent is outside the 0 to 30 percent range.
21An order of 500 luminaires is a project order; a person should confirm lead time and delivery.
22200 luminaires in black need a production slot to be confirmed.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Variant, accessories and options: Surface 165 mm with a pendant, Tunable White at CRI 90 and IP64

The agent's request. Please quote 40 Pleiad G4 Surface luminaires, 165 mm, at 3,500 lm, CRI 90, Tunable White, Tunable White control and a wide beam in white, rated IP64 for a suspended ceiling, with a cable pendant kit. The discount is 0 percent and the order states a net price of $8,280.00. It is ready to send.

Verdict: Blocked.

  • Diameter not available for this variant. A diameter of 165 mm is not available for this Pleiad G4 variant; Recessed comes in 70, 125, 165 and 205 mm, Surface in 128 and 168 mm, Square Recessed and Robust Recessed in 165 and 205 mm.
  • Lumen package above the size maximum. A lumen package of 3,500 lm is above the 3,200 lm this diameter offers.
  • Tunable White only with CRI 80. Tunable White is offered with CRI 80 only.
  • IP64 needs a recessed fitting in a suspended ceiling. IP64 applies only when the luminaire is recessed into a suspended ceiling; surface mounting or a solid ceiling is IP20.
  • Accessory only for Surface 168. The pendant kits, IP23 cover plate and sloping-ceiling cylinder are accessories of the Surface 168 mm luminaire only.

2. Variant, accessories and options: The agent resubmits after fixing the errors

The agent's request. Please quote 40 Pleiad G4 Surface luminaires, 168 mm, at 3,500 lm, CRI 80, 4,000 K, DALI control and a wide beam in white, rated IP20 for a suspended ceiling, with a cable pendant kit. The discount is 0 percent and the order states a net price of $7,240.00. It is ready to send.

Verdict: Allowed.

  • Order summary. 40 luminaires, unit price $181, list price $7,240, net price $7,240.00.

3. Sensors and discount: Black 205 mm office downlights with too few sensors and an 18 percent discount

The agent's request. Please quote 60 Pleiad G4 Recessed luminaires, 205 mm, at 4,200 lm, CRI 80, 3,000 K, DALI control and a wide beam in black, rated IP20 for a suspended ceiling, and 10 Organic Response sensors. The discount is 18 percent and the order states a net price of $8,323.00. It is ready to send.

Verdict: Blocked.

  • More than 4 luminaires per sensor. 60 luminaires with 10 sensors; one Organic Response sensor serves at most 4 luminaires.
  • Discount above 10 percent. A discount of 18 percent is above the 10 percent a sales rep can give; a sales manager should approve it.

4. Sensors and discount: The agent resubmits after fixing the errors

The agent's request. Please quote 60 Pleiad G4 Recessed luminaires, 205 mm, at 4,200 lm, CRI 80, 3,000 K, DALI control and a wide beam in black, rated IP20 for a suspended ceiling, and 15 Organic Response sensors. The discount is 8 percent and the order states a net price of $9,729.00. It is ready to send.

Verdict: Allowed.

  • Order summary. 60 luminaires, unit price $155, list price $10,575, net price $9,729.00.

5. Robust Recessed with emergency: Robust Recessed at 125 mm with an extra wide beam and a 15 percent discount

The agent's request. Please quote 30 Pleiad G4 Robust Recessed luminaires, 125 mm, at 1,500 lm, CRI 80, 3,000 K, DALI control and a extra wide beam in white, rated IP20 for a suspended ceiling, with the emergency option. The discount is 15 percent and the order states a net price of $4,182.00. It is ready to send.

Verdict: Blocked.

  • Diameter not available for this variant. A diameter of 125 mm is not available for this Pleiad G4 variant; Recessed comes in 70, 125, 165 and 205 mm, Surface in 128 and 168 mm, Square Recessed and Robust Recessed in 165 and 205 mm.
  • Extra wide beam not available. The extra wide beam is not available on the 70 mm size or on Robust Recessed.
  • Discount above 10 percent. A discount of 15 percent is above the 10 percent a sales rep can give; a sales manager should approve it.

6. Robust Recessed with emergency: The agent resubmits after fixing the errors

The agent's request. Please quote 30 Pleiad G4 Robust Recessed luminaires, 165 mm, at 1,500 lm, CRI 80, 3,000 K, DALI control and a medium beam in white, rated IP20 for a suspended ceiling, with the emergency option. The discount is 15 percent and the order states a net price of $4,615.50. It is ready to send.

Verdict: Needs approval.

  • Discount above 10 percent. A discount of 15 percent is above the 10 percent a sales rep can give; a sales manager should approve it.
  • Order summary. 30 luminaires, unit price $181, list price $5,430, net price $4,615.50.

7. Robust Recessed with emergency: The agent resubmits after fixing the errors

The agent's request. Please quote 30 Pleiad G4 Robust Recessed luminaires, 165 mm, at 1,500 lm, CRI 80, 3,000 K, DALI control and a medium beam in white, rated IP20 for a suspended ceiling, with the emergency option. The discount is 10 percent and the order states a net price of $4,887.00. It is ready to send.

Verdict: Allowed.

  • Order summary. 30 luminaires, unit price $181, list price $5,430, net price $4,887.00.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order for Pleiad G4 downlights: a variant and diameter, lumen package, colour rendering and temperature, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model and returns a verdict, every reason and the figures it computed. The product family, variant names and main options come from public Fagerhult pages; several rules and all prices are modeled for this demonstration and are not Fagerhult's.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote 40 Pleiad G4 Surface luminaires, 165 mm, at 3,500 lm, CRI 90, Tunable White, Tunable White control and a wide beam in white. The discount is 0 percent and the order states a net price of $8,280.00. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with five findings, all in one answer. A diameter of 165 mm is not available for this Pleiad G4 variant; Recessed comes in 70, 125, 165 and 205 mm, Surface in 128 and 168 mm, Square Recessed and Robust Recessed in 165 and 205 mm. A lumen package of 3,500 lm is above the 3,200 lm this diameter offers. Tunable White is offered with CRI 80 only. The other two are on screen.
  6. The validator returned five blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for options that exclude each other (Tunable White and CRI, IP rating and ceiling, sloping cylinder and pendant), a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the diameter to 168 mm, the CRI to 80, the control to DALI, the protection rating to 20 IP and the stated net price to 7,240.00. It sets the colour temperature to 4,000 K.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. All five earlier findings are cleared, and the validator's total, $7,240.00, matches the quote.
  13. Five problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.