Predictika · Centralized mailbox quotes

An AI sales agent's centralized mailbox quote, checked before it goes out

An AI sales agent prepares a quote for a property's centralized mailboxes: which modules, how many, whether the mail is delivered by the USPS or privately, how the modules are mounted and where, the accessibility rule that applies and the door labels. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published catalog and USPS STD-4C rules and returns a verdict, every reason and the figures it computed.

Scope: Florence versatile 4C mailbox modules (Max Height, 15 High, ADA Max Height and 11 High suites): tenant mailbox count, the USPS 1 to 5 parcel locker ratio, mounting, accessibility reach, door ID and stated totals. See everything this validator covers

This validator models a quote for the USPS STD-4C compliant versatile 4C mailbox modules in the Florence 4C Mailbox Products & Accessories catalog (43 module numbers from four height suites), not just the scenarios shown below.

  • Mailbox count and parcel lockers — the tenant mailboxes the modules give against what the property needs, and for USPS delivery to a multifamily property one parcel locker of at least 15 inches for every 5 tenant mailboxes, counted from the compartments listed for each module.
  • Delivery and mounting — modules the catalog marks as not meeting the USPS installation specifications (private delivery only), the catalog's statement that surface-mount collars and depot cabinets are not a USPS approved installation method, indoor-only surface mounting, and depot cabinets (one module, offered for some suites only).
  • Accessibility reach — at least one mailbox under 48 inches for USPS delivery, the ADA rule of at least 5 percent within reach (or every mailbox where local officials require 100 percent), and the Fair Housing reach for the number of covered dwellings; the 5 percent rule goes to a person to confirm with local officials.
  • Order details — a second module line, decal and engraved door ID lengths, modules from different height suites on one order (to a person), and the mailbox total the quote states against the modules ordered.

Any quote for these modules that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (Florence publishes no list prices, so this page shows no price build-up or line-item quote), the other height suites and the cluster box unit, horizontal and vertical lines, collection hoppers and bins, installation heights beyond what is stated for each module, colors and accessories. Assumptions: the model counts a mailbox as within Fair Housing reach if it is within 48 inches or the module is marked as meeting the 54-inch limit; combining modules from different suites is sent to a person because the catalog does not describe it.

The AI sales agentBuilds the mailbox quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Parcel locker ratio from module contentsOnly with care
The count of lockers of at least 15 inches has to be kept for every module, because smaller lockers do not count, and compared with the mailboxes on the whole order.
The qualifying lockers and tenant mailboxes of every module are totalled and compared on every call.
Delivery type against mounting and module choiceOnly with care
Whether a module or a mounting method suits USPS delivery depends on notes in the catalog, so each combination needs its own rule kept in step.
Delivery, mounting, location and module are checked together on every call.
Accessibility rules that vary by propertyOnly with workarounds
The 5 percent, 100 percent and Fair Housing cases count different things, and the 5 percent case needs a person to confirm with local officials.
Each rule is checked against the reach figures of the modules ordered; the 5 percent case goes to a person.
Totals that must match what the quote statesOnly with care
The mailbox total comes from the modules and quantities and has to agree with the figure written in the quote.
The total is computed from the modules and compared with the stated figure.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a person often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The property needs 70 tenant mailboxes; the modules on the order give 60.
2USPS delivery to a multifamily property needs one parcel locker of at least 15 inches for every 5 tenant mailboxes; the order has 6 such lockers for 60 mailboxes.
32 modules on the order are marked in the catalog as not meeting the USPS installation specifications (private delivery only).
4USPS delivery to a multifamily property needs one parcel locker of at least 15 inches for every 5 tenant mailboxes; the order has 9 such lockers for 60 mailboxes.
5The catalog states that surface-mount collars and depot cabinets are not a USPS approved installation method; only recessed mounting is.
6The catalog lists the surface-mount collar for indoor use only.
7A depot cabinet is a freestanding single-unit solution; the order has 2 modules.
8The catalog offers depot cabinets for the Max Height, 15 High, ADA Max Height and 6 High suites only; the order includes an 11 High module.
9USPS STD-4C needs at least one customer compartment less than 48 inches above the floor; none of the modules on the order has one at its recommended installation height.
10The ADA rule needs at least 5 percent of the mailboxes, and no fewer than one, within reach; the order has 0 of 5 within 48 inches.
11USPS delivery to a multifamily property needs one parcel locker of at least 15 inches for every 5 tenant mailboxes; the order has 4 such lockers for 40 mailboxes.
12The property needs every mailbox within ADA reach; the order has 16 of 40 within 48 inches.
13The property has 50 covered dwellings needing Fair Housing reach; the order has 16 mailboxes within 54 inches.
14The door ID has 6 characters; decals take up to 5 and engraving up to 12.
15The door ID has 13 characters; decals take up to 5 and engraving up to 12.
16The quote states 64 tenant mailboxes in total; the modules on the order give 60.
17The two modules come from different height suites; the catalog gives dimensions and installation heights per suite, so a person should confirm the layout with an authorized dealer.
18The quote uses the 5 percent ADA rule; the catalog notes local authorities can require 100 percent, so a person should confirm with the local building officials.
191 of a second module are ordered but no second module is selected.
20A second module is selected but its quantity is 0.
21The order needs at least 1 of the first module; it has 0.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Parcel lockers for a multifamily property: Four 20-mailbox modules with too few parcel lockers for a multifamily USPS property

The agent's request. Please quote 4 x 4C16D-20 mailbox modules for Maple Court Apartments, delivered by the USPS, mounted recessed in the wall indoors. The property needs 80 tenant mailboxes and is a multifamily property. The 5 percent ADA rule applies, as confirmed with the local building officials. Door IDs are decals of 5 characters. The quote states 80 tenant mailboxes in total. It is ready to send.

Verdict: Blocked.

  • Parcel locker ratio below 1 to 5. USPS delivery to a multifamily property needs one parcel locker of at least 15 inches for every 5 tenant mailboxes; the order has 8 such lockers for 80 mailboxes.

2. Parcel lockers for a multifamily property: The agent resubmits after fixing the errors

The agent's request. Please quote 4 x 4C16D-20 and 2 x 4C16D-6P mailbox modules for Maple Court Apartments, delivered by the USPS, mounted recessed in the wall indoors. The property needs 80 tenant mailboxes and is a multifamily property. The 5 percent ADA rule applies, as confirmed with the local building officials. Door IDs are decals of 5 characters. The quote states 80 tenant mailboxes in total. It is ready to send.

Verdict: Allowed.

  • Order summary. 6 modules giving 80 tenant mailboxes, 20 parcel lockers (20 of at least 15 inches) and 32 mailboxes within 48 inches.

3. Delivery type and mounting: Private-delivery modules, surface-mount collars and outdoor siting on a USPS order

The agent's request. Please quote 2 x 4C15D-28 and 1 x 4C15S-3P mailbox modules for Birchwood Commons, delivered by the USPS, mounted with surface-mount collars outdoors. The property needs 54 tenant mailboxes. Door IDs are decals of 5 characters. The quote states 56 tenant mailboxes in total. It is ready to send.

Verdict: Blocked.

  • Private-delivery module on a USPS order. 2 modules on the order are marked in the catalog as not meeting the USPS installation specifications (private delivery only).
  • Mounting is not USPS approved. The catalog states that surface-mount collars and depot cabinets are not a USPS approved installation method; only recessed mounting is.
  • Surface mount outdoors. The catalog lists the surface-mount collar for indoor use only.

4. Delivery type and mounting: The agent resubmits after fixing the errors

The agent's request. Please quote 3 x 4C15D-18 and 1 x 4C15S-3P mailbox modules for Birchwood Commons, delivered by the USPS, mounted recessed in the wall outdoors. The property needs 54 tenant mailboxes. Door IDs are decals of 5 characters. The quote states 54 tenant mailboxes in total. It is ready to send.

Verdict: Allowed.

  • Order summary. 4 modules giving 54 tenant mailboxes, 9 parcel lockers (9 of at least 15 inches) and 24 mailboxes within 48 inches.

5. Accessibility reach and parcel lockers: Every mailbox within ADA reach, with taller modules and too few parcel lockers

The agent's request. Please quote 2 x 4C16D-20 mailbox modules for Lakeside Residences, delivered by the USPS, mounted recessed in the wall indoors. The property needs 36 tenant mailboxes and is a multifamily property. Every mailbox must be within ADA reach. Door IDs are decals of 5 characters. The quote states 40 tenant mailboxes in total. It is ready to send.

Verdict: Blocked.

  • Parcel locker ratio below 1 to 5. USPS delivery to a multifamily property needs one parcel locker of at least 15 inches for every 5 tenant mailboxes; the order has 4 such lockers for 40 mailboxes.
  • Not every mailbox within ADA reach. The property needs every mailbox within ADA reach; the order has 16 of 40 within 48 inches.

6. Accessibility reach and parcel lockers: The agent resubmits after fixing the errors

The agent's request. Please quote 4 x 4CADD-09 and 2 x 4C16D-6P mailbox modules for Lakeside Residences, delivered by the USPS, mounted recessed in the wall indoors. The property needs 36 tenant mailboxes and is a multifamily property. Every mailbox must be within ADA reach. Door IDs are decals of 5 characters. The quote states 36 tenant mailboxes in total. It is ready to send.

Verdict: Needs approval.

  • Modules from different height suites. The two modules come from different height suites; the catalog gives dimensions and installation heights per suite, so a person should confirm the layout with an authorized dealer.
  • Order summary. 6 modules giving 36 tenant mailboxes, 20 parcel lockers (20 of at least 15 inches) and 36 mailboxes within 48 inches.

7. Accessibility reach and parcel lockers: The agent resubmits after fixing the errors

The agent's request. Please quote 4 x 4CADD-09 and 3 x 4CADD-4P mailbox modules for Lakeside Residences, delivered by the USPS, mounted recessed in the wall indoors. The property needs 36 tenant mailboxes and is a multifamily property. Every mailbox must be within ADA reach. Door IDs are decals of 5 characters. The quote states 36 tenant mailboxes in total. It is ready to send.

Verdict: Allowed.

  • Order summary. 7 modules giving 36 tenant mailboxes, 20 parcel lockers (20 of at least 15 inches) and 36 mailboxes within 48 inches.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a quote for a property's centralized mailboxes: which modules, how many, whether the mail is delivered by the USPS or privately, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published catalog and USPS STD-4C rules and returns a verdict, every reason and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote 2 x 4C15D-28 and 1 x 4C15S-3P mailbox modules for Birchwood Commons, delivered by the USPS, mounted with surface-mount collars outdoors. The property needs 54 tenant mailboxes. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with three findings, all in one answer. 2 modules on the order are marked in the catalog as not meeting the USPS installation specifications (private delivery only). The catalog states that surface-mount collars and depot cabinets are not a USPS approved installation method; only recessed mounting is. The catalog lists the surface-mount collar for indoor use only.
  6. The validator returned three blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for delivery type against mounting and module choice, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the module to 4C15D-18, the quantity of this module to 3, the mounting to recessed and the tenant mailboxes stated in the quote to 54.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. All three earlier findings are cleared, and the validator's figure matches the quote.
  13. Three problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.