Predictika · Coffee machine quotes

An AI sales agent's coffee machine quote, checked before it goes out

An AI sales agent prepares a quote for a fleet of Franke A600 fully automatic coffee machines, with the variant, the refrigeration and flavor units that go with each machine, the site power and water, the clearances, the daily cups the customer expects and how the machines connect. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the A600 specification sheet Franke publishes and returns a verdict, every reason and the figures it computed.

Scope: Franke A600 coffee machine quotes (FM CM, MS and EC variants): add-on units, power connections, water quality, clearances, daily capacity and connectivity. See everything this validator covers

This validator models quotes for the Franke A600 as described in the US specification sheet, not just the scenarios shown below.

  • Variants and add-ons — the FM CM is the standard variant; the MS and EC variants are special order. The SU05 refrigeration unit and the FS3 flavor station are listed for the FM CM only; a station doses up to three flavors, and the machine has one powder dosing system with a second optional.
  • Power — each machine needs a 208 V (30 A) connection, and each refrigeration unit and flavor station a 120 V (15 A) connection (one outlet per unit is assumed).
  • Water — total hardness 70 to 140 ppm, carbonate hardness 3 to 6 dH, pH 6.5 to 7.5, chlorine below 0.5 mg/l, dissolved solids 30 to 150 ppm, pressure 80 to 800 kPa and inlet temperature below 25 degrees C.
  • Clearances — with the milk and flavor units under the counter, at least 5 inches above the machine, 1 inch of wall clearance on the left and 5 inches on the right.
  • Capacity and connectivity — up to 150 cups a day per machine, so the expected demand and the stated capacity are compared with machines times 150; the Franke connection kit serves up to 2 machines, with an approval for the extra costs, and a customer-supplied modem gets an approval for its limitations.

Any A600 quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (Franke publishes none on the specification sheet, so this validator produces no price build-up), other Franke models, the chloride, conductivity and iron limits of the water specification, drinks and recipes, installation and service. Each add-on unit is assumed to need its own 120 V outlet.

The AI sales agentBuilds the coffee machine quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

8 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Add-on units on a variant that does not list themOnly with care
Compatibility between each add-on and each variant has to be written and kept up to date as a rule per pair.		The variant and the add-ons are in one request and checked together on every call.
Not enough power connections of each typeOnly with workarounds
The count of 208 V and 120 V connections depends on machines and add-on units, so it takes formulas that interact with the product choices.		The site plan and the connections the order needs are compared on every call.
Water that is outside the listed rangesOnly with care
Seven separate ranges, each needing its own validation rule and its own message.		Every range is checked on every call and every miss is returned.
Demand above machines times 150 cups a dayOnly with workarounds
The rated total is computed from the machine count, then compared with both the demand and a stated figure, which takes extra formulas.		The demand and the stated capacity are fields in the request and are compared with the computed one.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1The milk system (MS) and EasyClean (EC) variants are listed as special order; a person should confirm availability and lead time.
2The SU05 refrigeration unit and the FS3 flavor station are listed as compatible with the A600 FM CM only, not with the special-order milk or cleaning variants.
3The A600 spec sheet lists a 208 V (30 A) connection; the site supplies 120 V.
4The A600 spec sheet lists a 208 V (30 A) connection; the site supplies 240 V.
58 machines each need a 208 V (30 A) connection, but the site plan has 7 such circuits.
6The refrigeration units and flavor stations each list a 120 V (15 A) connection; 16 are needed but the site plan has 15 outlets.
7The A600 has one milk type, so it takes one SU05 refrigeration unit per machine; the order has 2.
8A flavor station doses up to three flavors; 4 flavors per machine need more than the 1 flavor station(s) per machine provide.
9A flavor station doses up to three flavors; 3 flavors per machine need more than the 0 flavor station(s) per machine provide.
10The A600 has one powder dosing system with a second one optional; the order has 3 per machine.
11The order expects 1,201 cups a day, but 8 machines are rated for up to 150 cups a day each, 1200 in all.
12The order states a capacity of 1,500 cups a day, but 8 machines at up to 150 cups a day each come to 1200.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Add-on units and power: 8 special-order MS machines with refrigeration and flavor units

    
The agent's request. Please quote 8 Franke A600 MS (special order) coffee machines, each with 1 refrigeration unit and 1 flavor station for 3 flavors, on a 208 V site with 8 circuits at 208 V and 8 outlets at 120 V. The water has a total hardness of 100 ppm, carbonate hardness of 4 dH, pH 7.0, chlorine of 0.2 mg/l, 80 ppm of dissolved solids, 300 kPa of pressure and an inlet temperature of 15 degrees C. The units are under the counter with 6 inches above, 2 inches on the left and 6 inches on the right. The customer expects 900 cups a day and the order states a capacity of 1,200 cups a day, connected by Ethernet. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Not enough 120 V outlets for the add-on units. The refrigeration units and flavor stations each list a 120 V (15 A) connection; 16 are needed but the site plan has 8 outlets.
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  • Add-on units are listed for the FM CM only. The SU05 refrigeration unit and the FS3 flavor station are listed as compatible with the A600 FM CM only, not with the special-order milk or cleaning variants.
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  • Special-order variant. The milk system (MS) and EasyClean (EC) variants are listed as special order; a person should confirm availability and lead time.
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2. Add-on units and power: The agent resubmits after fixing the errors

    
The agent's request. Please quote 8 Franke A600 FM CM coffee machines, each with 1 refrigeration unit and 1 flavor station for 3 flavors, on a 208 V site with 8 circuits at 208 V and 16 outlets at 120 V. The water has a total hardness of 100 ppm, carbonate hardness of 4 dH, pH 7.0, chlorine of 0.2 mg/l, 80 ppm of dissolved solids, 300 kPa of pressure and an inlet temperature of 15 degrees C. The units are under the counter with 6 inches above, 2 inches on the left and 6 inches on the right. The customer expects 900 cups a day and the order states a capacity of 1,200 cups a day, connected by Ethernet. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 8 machines, rated for 1,200 cups a day in all, needing 8 connections at 208 V and 16 at 120 V.
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3. Water and clearances: 6 machines on hard, chlorinated water with a tight right side

    
The agent's request. Please quote 6 Franke A600 FM CM coffee machines, each with 1 refrigeration unit and 1 flavor station for 3 flavors, on a 208 V site with 6 circuits at 208 V and 12 outlets at 120 V. The water has a total hardness of 160 ppm, carbonate hardness of 4 dH, pH 7.0, chlorine of 0.8 mg/l, 80 ppm of dissolved solids, 300 kPa of pressure and an inlet temperature of 15 degrees C. The units are under the counter with 6 inches above, 2 inches on the left and 3 inches on the right. The customer expects 800 cups a day and the order states a capacity of 900 cups a day, connected by Ethernet. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Water hardness outside the range. The water total hardness is 160 ppm; the spec sheet requires 70 to 140 ppm.
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  • Chlorine content too high. The water chlorine content is 0.8 mg/l; the spec sheet requires less than 0.5 mg/l.
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  • Not enough wall clearance on the right. With the milk and flavor units under the counter the spec sheet requires at least 5 inches of wall clearance on the right; the site has 3.
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4. Water and clearances: The agent resubmits after fixing the errors

    
The agent's request. Please quote 6 Franke A600 FM CM coffee machines, each with 1 refrigeration unit and 1 flavor station for 3 flavors, on a 208 V site with 6 circuits at 208 V and 12 outlets at 120 V. The water has a total hardness of 120 ppm, carbonate hardness of 4 dH, pH 7.0, chlorine of 0.8 mg/l, 80 ppm of dissolved solids, 300 kPa of pressure and an inlet temperature of 15 degrees C. The units are under the counter with 6 inches above, 2 inches on the left and 3 inches on the right. The customer expects 800 cups a day and the order states a capacity of 900 cups a day, connected by Ethernet. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Chlorine content too high. The water chlorine content is 0.8 mg/l; the spec sheet requires less than 0.5 mg/l.
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  • Not enough wall clearance on the right. With the milk and flavor units under the counter the spec sheet requires at least 5 inches of wall clearance on the right; the site has 3.
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5. Water and clearances: The agent resubmits after fixing the errors

    
The agent's request. Please quote 6 Franke A600 FM CM coffee machines, each with 1 refrigeration unit and 1 flavor station for 3 flavors, on a 208 V site with 6 circuits at 208 V and 12 outlets at 120 V. The water has a total hardness of 120 ppm, carbonate hardness of 4 dH, pH 7.0, chlorine of 0.3 mg/l, 80 ppm of dissolved solids, 300 kPa of pressure and an inlet temperature of 15 degrees C. The units are under the counter with 6 inches above, 2 inches on the left and 6 inches on the right. The customer expects 800 cups a day and the order states a capacity of 900 cups a day, connected by Ethernet. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 6 machines, rated for 900 cups a day in all, needing 6 connections at 208 V and 12 at 120 V.
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6. Capacity and connectivity: 8 machines for 1,500 cups a day on one connection kit for 3

    
The agent's request. Please quote 8 Franke A600 FM CM coffee machines, each with 1 refrigeration unit and 1 flavor station for 3 flavors, on a 208 V site with 8 circuits at 208 V and 16 outlets at 120 V. The water has a total hardness of 100 ppm, carbonate hardness of 4 dH, pH 7.0, chlorine of 0.2 mg/l, 80 ppm of dissolved solids, 300 kPa of pressure and an inlet temperature of 15 degrees C. The units are under the counter with 6 inches above, 2 inches on the left and 6 inches on the right. The customer expects 1,500 cups a day and the order states a capacity of 1,200 cups a day, connected by Franke connection kit. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Daily demand above the rated capacity. The order expects 1,500 cups a day, but 8 machines are rated for up to 150 cups a day each, 1200 in all.
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  • Too many machines on one connectivity kit. The Franke cellular/WiFi connection kit connects up to 2 machines; the order puts 3 on one kit.
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  • Connection kit may add cost. The spec sheet notes that additional costs may apply to the Franke connection kit; a person should confirm them.
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7. Capacity and connectivity: The agent resubmits after fixing the errors

    
The agent's request. Please quote 10 Franke A600 FM CM coffee machines, each with 1 refrigeration unit and 1 flavor station for 3 flavors, on a 208 V site with 10 circuits at 208 V and 20 outlets at 120 V. The water has a total hardness of 100 ppm, carbonate hardness of 4 dH, pH 7.0, chlorine of 0.2 mg/l, 80 ppm of dissolved solids, 300 kPa of pressure and an inlet temperature of 15 degrees C. The units are under the counter with 6 inches above, 2 inches on the left and 6 inches on the right. The customer expects 1,500 cups a day and the order states a capacity of 1,500 cups a day, connected by Franke connection kit. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • Connection kit may add cost. The spec sheet notes that additional costs may apply to the Franke connection kit; a person should confirm them.
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  • Quote summary. 10 machines, rated for 1,500 cups a day in all, needing 10 connections at 208 V and 20 at 120 V.
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8. Capacity and connectivity: The agent resubmits after fixing the errors

    
The agent's request. Please quote 10 Franke A600 FM CM coffee machines, each with 1 refrigeration unit and 1 flavor station for 3 flavors, on a 208 V site with 10 circuits at 208 V and 20 outlets at 120 V. The water has a total hardness of 100 ppm, carbonate hardness of 4 dH, pH 7.0, chlorine of 0.2 mg/l, 80 ppm of dissolved solids, 300 kPa of pressure and an inlet temperature of 15 degrees C. The units are under the counter with 6 inches above, 2 inches on the left and 6 inches on the right. The customer expects 1,500 cups a day and the order states a capacity of 1,500 cups a day, connected by Ethernet. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. 10 machines, rated for 1,500 cups a day in all, needing 10 connections at 208 V and 20 at 120 V.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a quote for a fleet of Franke A600 fully automatic coffee machines, with the variant. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the A600 specification sheet Franke publishes and returns a verdict, every reason and the figures it computed.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote 6 Franke A600 FM CM coffee machines, each with 1 refrigeration unit and 1 flavor station for 3 flavors. The water has a total hardness of 160 ppm, carbonate hardness of 4 dH, pH 7.0, chlorine of 0.8 mg/l. The rest of the request is on screen. The customer expects 800 cups a day and the order states a capacity of 900 cups a day, connected by Ethernet.
    4. 
      
  4. Before it goes out, the agent calls the validator.
    5. 
      
  5. Blocked, with three findings, all in one answer. The water total hardness is 160 ppm; the spec sheet requires 70 to 140 ppm. The water chlorine content is 0.8 mg/l; the spec sheet requires less than 0.5 mg/l. With the milk and flavor units under the counter the spec sheet requires at least 5 inches of wall clearance on the right; the site has 3.
    6. 
      
  6. The validator returned three blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
    7. 
      
  7. What this shows: for water that is outside the listed ranges, a rules-based CPQ is error-prone for this.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the water total hardness to 120 ppm.
    10. 
      
  10. It calls the validator again.
    11. 
      
  11. Still blocked, with two findings, all in one answer. The water chlorine content is 0.8 mg/l; the spec sheet requires less than 0.5 mg/l. With the milk and flavor units under the counter the spec sheet requires at least 5 inches of wall clearance on the right; the site has 3.
    12. 
      
  12. One finding cleared. Still blocking: chlorine content too high and not enough wall clearance on the right.
    13. 
      
  13. The agent resubmits once more.
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  14. The revised request. It changes the water chlorine to 0.3 mg/l and the clearance right to 6 in.
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  15. It calls the validator once more.
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  16. This time the validator clears it.
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  17. Both earlier findings are cleared, and the validator's figure matches the quote.
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  18. Three problems caught in one call, fixed in two passes, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    19.