Predictika · Appliances

An AI sales agent's Café builder kitchen package, checked before it goes out

An AI sales agent prepares a kitchen appliance package for a home builder from the Café Builder Focus Model Program: a refrigerator, range or wall oven and cooktop, microwave or hood, a dishwasher, and the hardware finish. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of what the public GE Appliances Contract PRO Builder Appliance Selection Guide shows and returns a verdict and every reason.

Scope: Café Builder Focus kitchen packages: the model numbers listed for each package, the package spread, and the Customizable Professional Collection hardware choices. See everything this validator covers

This validator models one Café kitchen package at a time, based on the public GE Appliances Contract PRO Builder Appliance Selection Guide (2025 Q3), not just the scenarios shown below.

  • Packages — the Primary and Refined packages, each free-standing or built-in, the Matte White and Matte Black packages, and the Pro Package.
  • Model numbers — every refrigerator, range, wall oven, cooktop, microwave, hood and dishwasher is checked against the model numbers the guide shows for the selected package, so a Matte Black package cannot carry a Matte White refrigerator or a stainless dishwasher.
  • Package spread — the guide shows each package with a refrigerator, a dishwasher and either a range and microwave or a wall oven, cooktop and hood; a package with a missing item goes to a person for approval.
  • Hardware — the six handle and knob hardware options of the Customizable Professional Collection, with Brushed Bronze as the standard for Matte White only; the guide does not show these hardware choices for the Pro Package, so they go to a person for confirmation.

Any Café Builder Focus package that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (builder and contract pricing is not public, so this page shows no price build-up), quantities and delivery, the Modern Glass Collection, the GE Profile, GE, Haier and Hotpoint brands, and the à la carte appliances outside the package spreads.

The AI sales agentBuilds the kitchen package from the builder's request and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
A model number that belongs to a different packageOnly with care
Each package lists its own model numbers, and the finish is part of the model number, so every package needs its own list for every product category.		Each appliance is compared with the model numbers listed for the selected package, in one request.
Several packages sharing some model numbersOnly with workarounds
The same dishwasher, hood or cooktop appears in several packages and not in others, which turns a flat product list into a web of package-specific eligibility rules.		The package and every selected model number are checked together, in any order.
Package spreads the guide shows but does not call mandatoryOnly with workarounds
Blocking every partial package would reject legitimate orders, and allowing it would let incomplete packages through unseen.		A package with a missing item, or hardware the guide does not show for it, goes to a person for approval instead of being blocked.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a person often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1The refrigerator is not one of the refrigerators the guide lists for the selected package.
2The range is not one of the ranges the guide lists for the selected package.
3The dishwasher is not one of the dishwashers the guide lists for the selected package.
4The hood is not one of the hoods the guide lists for the selected package.
5The wall oven is not one of the wall ovens the guide lists for the selected package.
6One item the guide shows in this package spread is not selected; a person should confirm that a partial package qualifies.
72 items the guide shows in this package spread are not selected; a person should confirm that a partial package qualifies.
8The microwave is not one of the microwaves the guide lists for the selected package.
9The cooktop is not one of the cooktops the guide lists for the selected package.
10Brushed Bronze is the standard hardware for the Matte White finish only; the optional hardware choices are Brushed Brass, Flat Black, Brushed Stainless, Brushed Black and Brushed Copper.
11The guide shows the hardware choices for the matte white, matte black and stainless Customizable Professional Collection and does not show them for the Pro Package; a person should confirm this hardware with GE Appliances.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Primary built-in package: Primary built-in package with an over-the-range microwave and Brushed Bronze hardware

    
The agent's request. Larkspur Residential needs the Primary built-in package: French-door refrigerator CFE28TP2MS1, 30-inch double wall oven CTD70DP2NS1, 36-inch induction cooktop CHP90362TSS, over-the-range microwave CVM521P2MS1, 36-inch commercial-style hood UVW93642PSS and stainless dishwasher CDT858P2VS1, with Brushed Bronze hardware. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Microwave not listed for the package. The microwave is not one of the microwaves the guide lists for the selected package.
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  • Brushed Bronze hardware on a finish other than matte white. Brushed Bronze is the standard hardware for the Matte White finish only; the optional hardware choices are Brushed Brass, Flat Black, Brushed Stainless, Brushed Black and Brushed Copper.
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2. Primary built-in package: The agent resubmits after fixing the errors

    
The agent's request. Larkspur Residential needs the Primary built-in package: French-door refrigerator CFE28TP2MS1, 30-inch double wall oven CTD70DP2NS1, 36-inch induction cooktop CHP90362TSS, 36-inch commercial-style hood UVW93642PSS and stainless dishwasher CDT858P2VS1, with Brushed Black hardware. It is ready to send.

    
Verdict: Allowed.

    
3. Matte Black package: Matte Black package with a Matte White refrigerator and a stainless dishwasher

    
The agent's request. Alder Creek Homes needs the Matte Black package: Matte White French-door refrigerator CFE28TP4MW2, Matte Black gas range CGS700P3MD1, Matte Black over-the-range microwave CVM517P3RD1 and stainless dishwasher CDT858P2VS1, with Flat Black hardware. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Refrigerator not listed for the package. The refrigerator is not one of the refrigerators the guide lists for the selected package.
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  • Dishwasher not listed for the package. The dishwasher is not one of the dishwashers the guide lists for the selected package.
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4. Matte Black package: The agent resubmits after fixing the errors

    
The agent's request. Alder Creek Homes needs the Matte Black package: Matte Black French-door refrigerator CFE28TP3MD1, Matte Black gas range CGS700P3MD1, Matte Black over-the-range microwave CVM517P3RD1 and Matte Black dishwasher CDT858P3VD1, with Flat Black hardware. It is ready to send.

    
Verdict: Allowed.

    
5. Pro Package: Pro Package with the induction range and Brushed Copper hardware

    
The agent's request. Tern Harbor Builders needs the Pro Package: counter-depth French-door refrigerator CYE22TP2MS1, induction range CHS900P2MS1, 36-inch commercial-style hood UVW93642PSS and stainless dishwasher CDT858P2VS1, with Brushed Copper hardware. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Range not listed for the package. The range is not one of the ranges the guide lists for the selected package.
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  • Customizable hardware on the Pro Package. The guide shows the hardware choices for the matte white, matte black and stainless Customizable Professional Collection and does not show them for the Pro Package; a person should confirm this hardware with GE Appliances.
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6. Pro Package: The agent resubmits after fixing the errors

    
The agent's request. Tern Harbor Builders needs the Pro Package: counter-depth French-door refrigerator CYE22TP2MS1, 36-inch all-gas commercial-style range CGY366P2TS1, 36-inch commercial-style hood UVW93642PSS and stainless dishwasher CDT858P2VS1, with Brushed Copper hardware. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • Customizable hardware on the Pro Package. The guide shows the hardware choices for the matte white, matte black and stainless Customizable Professional Collection and does not show them for the Pro Package; a person should confirm this hardware with GE Appliances.
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7. Pro Package: The agent resubmits after fixing the errors

    
The agent's request. Tern Harbor Builders needs the Pro Package: counter-depth French-door refrigerator CYE22TP2MS1, 36-inch all-gas commercial-style range CGY366P2TS1, 36-inch commercial-style hood UVW93642PSS and stainless dishwasher CDT858P2VS1, with standard hardware. It is ready to send.

    
Verdict: Allowed.

  

  

    
Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a kitchen appliance package for a home builder from the Café Builder Focus Model Program: a refrigerator, range or wall oven and cooktop, microwave or hood, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of what the public GE Appliances Contract PRO Builder Appliance Selection Guide shows and returns a verdict and every reason.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Larkspur Residential needs the Primary built-in package: French-door refrigerator CFE28TP2MS1, 30-inch double wall oven CTD70DP2NS1, 36-inch induction cooktop CHP90362TSS, over-the-range microwave CVM521P2MS1. It is ready to send. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
    5. 
      
  5. Blocked, with two findings, all in one answer. The microwave is not one of the microwaves the guide lists for the selected package. Brushed Bronze is the standard hardware for the Matte White finish only; the optional hardware choices are Brushed Brass, Flat Black, Brushed Stainless, Brushed Black and Brushed Copper.
    6. 
      
  6. The validator returned two blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
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  7. What this shows: for a model number that belongs to a different package, a rules-based CPQ is error-prone for this.
    8. 
      
  8. Now the agent resubmits.
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  9. The corrected request. It changes the hardware to Brushed Black. It removes the microwave.
    10. 
      
  10. It calls the validator again.
    11. 
      
  11. This time the validator clears it.
    12. 
      
  12. Both earlier findings are cleared.
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  13. Two problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer.
    14.