Predictika · Travel insurance quotes

An AI sales agent's travel insurance quote, checked before it goes out

An AI sales agent prepares a travel insurance quote with a plan, a destination, travelers, requested cover, optional add-ons and a stated premium. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the plan rules and returns a verdict and every reason.

Scope: Travel insurance quotes for U.S. residents: the Standard, Preferred and Premium plans, requested cover against plan limits, Cancel For Any Reason, pre-existing condition cover, rental car damage, restricted destinations, and the stated limits and premium. See everything this validator covers

This validator models travel insurance quotes, not just the scenarios shown below.

  • Plans and requested cover — the Standard, Preferred and Premium plans, with medical and dental, emergency assistance and transportation, baggage and sporting equipment cover checked against each plan's per-person limit, and trip interruption as a share of trip cost.
  • Add-ons and destinations — Cancel For Any Reason (Premium only, bought within 24 hours of the deposit, not for New York residents), pre-existing condition cover (Premium only, timing and all prepaid costs insured), rental car damage (not for Texas residents) and the restricted destinations.
  • Travelers, trip and reviews — traveler count, insured trip cost, trip length and the age of the oldest traveler, the stated limits and premium against the computed ones, and the reviews that older travelers, high trip costs, long trips and high-value rental vehicles need.

Any travel insurance quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: daily travel delay, missed connection and accident cover rows, and state differences other than Texas and New York. Plan names and per-person benefit limits follow Generali's public plan pages; the traveler limit, trip cost, trip length and age thresholds, and all premium rates are modeled, not published by Generali, and the premiums are illustrative.

The AI sales agentBuilds the travel insurance quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

6 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Add-ons that depend on the planOnly with care
Cancel For Any Reason and pre-existing condition cover each apply to the Premium plan only, which is a rule that looks back at another choice.
The plan and every add-on are in one request and checked together on every call.
Time windows on add-onsOnly with care
Cancel For Any Reason must be bought within 24 hours of the deposit, and the pre-existing waiver within 24 hours of the final payment.
The elapsed hours are fields of the quote and are checked against the window on every call.
State and destination exceptionsOnly with care
Rental car damage is not offered in Texas, Cancel For Any Reason is not offered in New York, and some destinations are not covered at all.
The state, destination and add-ons are checked together, whatever order they were chosen in.
Requested cover against plan limitsOnly with workarounds
Each plan has a different limit for medical, evacuation, baggage and sporting equipment, and trip interruption is a share of trip cost.
The requested amounts are compared with the limits of the chosen plan on every call.
Stated limits and premium against computed onesOnly with workarounds
The premium depends on the plan, travelers, trip cost, age, add-ons and rental days, so any change has to be recomputed.
The stated figures are fields of the quote and are compared with the computed ones on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1These plans are sold to U.S. residents only.
2The quote has 0 travelers; one plan covers 1 to 10 travelers.
3The quote has 11 travelers; one plan covers 1 to 10 travelers.
4The destination is on the restricted list; trips there are not covered.
5Medical and dental cover of 150,001 dollars is requested; this plan gives 150,000 dollars per person.
6Emergency assistance and transportation of 250,001 dollars is requested; this plan gives 250,000 dollars per person.
7Baggage cover of 1,001 dollars is requested; this plan gives 1,000 dollars per person.
8Sporting equipment cover of 500 dollars is requested; this plan gives 0 dollars per person.
9Sporting equipment cover of 1,501 dollars is requested; this plan gives 1,500 dollars per person.
10Cancel For Any Reason is an optional upgrade to the Premium plan only.
11Cancel For Any Reason must be bought within 24 hours of the initial deposit; this quote is 25 hours after it.
12Cancel For Any Reason is not available to New York residents.
13Cover for pre-existing medical conditions is available on the Premium plan only.
14Pre-existing condition cover requires the plan to be bought before or within 24 hours of the final trip payment; this quote is 25 hours after it.
15Pre-existing condition cover requires all prepaid trip costs subject to penalties to be insured.
16Rental car damage cover is not available to Texas residents.
17The rental vehicle value of 30,000 dollars is above the 25,000 dollar rental car damage cover; a person should confirm.
18The proposal states medical and dental cover of 250,000 dollars; this plan gives 150,000 dollars per person.
19The proposal states trip interruption cover of 4,000 dollars; this plan gives 150 percent of trip cost, which is 6,000 dollars.
20The proposal states a premium of 1 dollars; the rates give 480 dollars.
21The oldest traveler is 85 years old; a person should confirm eligibility for this plan.
22The insured trip cost of 25,100 dollars per traveler is above 25,000 dollars; a person should review it.
23The insured trip cost of 100,100 dollars per traveler is outside the 100 to 100,000 dollar range this quote accepts.
24A trip of 91 days is longer than 90 days; a person should review it.
25A trip of 181 days is outside the 1 to 180 day range this quote accepts.
26Medical and dental cover of 60,000 dollars is requested; this plan gives 50,000 dollars per person.
27Emergency assistance and transportation of 400,000 dollars is requested; this plan gives 250,000 dollars per person.
28Baggage cover of 1,200 dollars is requested; this plan gives 1,000 dollars per person.
29Sporting equipment cover of 800 dollars is requested; this plan gives 0 dollars per person.
30Cancel For Any Reason must be bought within 24 hours of the initial deposit; this quote is 30 hours after it.
31The proposal states a premium of 5 dollars; the rates give 800 dollars.
32The oldest traveler is 88 years old; a person should confirm eligibility for this plan.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Standard plan to the Middle East: A quote for a Standard plan trip with add-ons, a rental car and a stated premium

The agent's request. Please quote a Standard plan trip to the Middle East for 2 travelers from Texas, 4 days, with $2,000 of insured trip cost per traveler. The oldest traveler is 71. Cover requested: $100,000 medical and dental, $250,000 emergency assistance and transportation, $1,000 baggage and $800 sporting equipment. Add-ons: Cancel For Any Reason, bought 30 hours after the deposit; pre-existing condition cover, bought 20 hours after the final trip payment; rental car damage for 5 days on a $18,000 vehicle. The proposal states $50,000 medical and dental, $2,500 trip interruption and a premium of $1,000. It is ready to send.

Verdict: Blocked.

  • Restricted destination. The destination is on the restricted list; trips there are not covered.
  • Medical limit requested above the plan. Medical and dental cover of 100,000 dollars is requested; this plan gives 50,000 dollars per person.
  • Sporting equipment above the plan. Sporting equipment cover of 800 dollars is requested; this plan gives 0 dollars per person.
  • Cancel For Any Reason on another plan. Cancel For Any Reason is an optional upgrade to the Premium plan only.
  • Cancel For Any Reason bought too late. Cancel For Any Reason must be bought within 24 hours of the initial deposit; this quote is 30 hours after it.
  • Pre-existing waiver on another plan. Cover for pre-existing medical conditions is available on the Premium plan only.
  • Rental car damage in Texas. Rental car damage cover is not available to Texas residents.
  • Stated premium does not match. The proposal states a premium of 1,000 dollars; the rates give 405 dollars.

2. Standard plan to the Middle East: The agent resubmits after fixing the errors

The agent's request. Please quote a Premium plan trip to Europe for 2 travelers from Texas, 4 days, with $2,000 of insured trip cost per traveler. The oldest traveler is 71. Cover requested: $100,000 medical and dental, $250,000 emergency assistance and transportation, $1,000 baggage and $800 sporting equipment. Add-ons: Cancel For Any Reason, bought 20 hours after the deposit; pre-existing condition cover, bought 20 hours after the final trip payment. The proposal states $250,000 medical and dental, $3,500 trip interruption and a premium of $480. It is ready to send.

Verdict: Allowed.

  • Plan and premium summary. The plan gives 250,000 dollars medical and dental, 1,000,000 dollars emergency assistance and 175 percent of trip cost (3,500 dollars) for trip interruption per person.

3. Preferred family trip: A quote for a Preferred plan family trip with high cover and a long, costly trip

The agent's request. Please quote a Preferred plan trip to Canada for 4 travelers from California, 200 days, with $120,000 of insured trip cost per traveler. The oldest traveler is 45. Cover requested: $200,000 medical and dental, $600,000 emergency assistance and transportation and $2,000 baggage. The proposal states $150,000 medical and dental, $180,000 trip interruption and a premium of $28,800. It is ready to send.

Verdict: Blocked.

  • Trip cost out of range. The insured trip cost of 120,000 dollars per traveler is outside the 100 to 100,000 dollar range this quote accepts.
  • Trip length out of range. A trip of 200 days is outside the 1 to 180 day range this quote accepts.
  • Medical limit requested above the plan. Medical and dental cover of 200,000 dollars is requested; this plan gives 150,000 dollars per person.
  • Evacuation limit requested above the plan. Emergency assistance and transportation of 600,000 dollars is requested; this plan gives 500,000 dollars per person.
  • Baggage limit requested above the plan. Baggage cover of 2,000 dollars is requested; this plan gives 1,500 dollars per person.

4. Preferred family trip: The agent resubmits after fixing the errors

The agent's request. Please quote a Preferred plan trip to Canada for 4 travelers from California, 21 days, with $20,000 of insured trip cost per traveler. The oldest traveler is 45. Cover requested: $150,000 medical and dental, $500,000 emergency assistance and transportation and $1,500 baggage. The proposal states $150,000 medical and dental, $30,000 trip interruption and a premium of $4,800. It is ready to send.

Verdict: Allowed.

  • Plan and premium summary. The plan gives 150,000 dollars medical and dental, 500,000 dollars emergency assistance and 150 percent of trip cost (30,000 dollars) for trip interruption per person.

5. Group trip for New York residents: A quote for a Premium plan group trip with Cancel For Any Reason

The agent's request. Please quote a Premium plan trip to Europe for 12 travelers from New York, 110 days, with $6,000 of insured trip cost per traveler. The oldest traveler is 86. Cover requested: $250,000 medical and dental, $1,000,000 emergency assistance and transportation, $2,000 baggage and $2,000 sporting equipment. Add-ons: Cancel For Any Reason, bought 10 hours after the deposit; rental car damage for 6 days on a $32,000 vehicle. The proposal states $250,000 medical and dental, $9,000 trip interruption and a premium of $9,360. It is ready to send.

Verdict: Blocked.

  • Traveler count out of range. The quote has 12 travelers; one plan covers 1 to 10 travelers.
  • Cancel For Any Reason for New York. Cancel For Any Reason is not available to New York residents.
  • Stated trip interruption limit does not match. The proposal states trip interruption cover of 9,000 dollars; this plan gives 175 percent of trip cost, which is 10,500 dollars.
  • Oldest traveler age 85 or more. The oldest traveler is 86 years old; a person should confirm eligibility for this plan.
  • Long trip. A trip of 110 days is longer than 90 days; a person should review it.
  • Rental vehicle above the cover limit. The rental vehicle value of 32,000 dollars is above the 25,000 dollar rental car damage cover; a person should confirm.

6. Group trip for New York residents: The agent resubmits after fixing the errors

The agent's request. Please quote a Premium plan trip to Europe for 4 travelers from New York, 110 days, with $6,000 of insured trip cost per traveler. The oldest traveler is 86. Cover requested: $250,000 medical and dental, $1,000,000 emergency assistance and transportation, $2,000 baggage and $2,000 sporting equipment. Add-ons: rental car damage for 6 days on a $32,000 vehicle. The proposal states $250,000 medical and dental, $10,500 trip interruption and a premium of $2,400. It is ready to send.

Verdict: Needs approval.

  • Oldest traveler age 85 or more. The oldest traveler is 86 years old; a person should confirm eligibility for this plan.
  • Long trip. A trip of 110 days is longer than 90 days; a person should review it.
  • Rental vehicle above the cover limit. The rental vehicle value of 32,000 dollars is above the 25,000 dollar rental car damage cover; a person should confirm.
  • Plan and premium summary. The plan gives 250,000 dollars medical and dental, 1,000,000 dollars emergency assistance and 175 percent of trip cost (10,500 dollars) for trip interruption per person.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a travel insurance quote with a plan, a destination, travelers, requested cover, optional add-ons and a stated premium. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the plan rules and returns a verdict and every reason.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote a Standard plan trip to the Middle East for 2 travelers from Texas, 4 days, with $2,000 of insured trip cost per traveler. The oldest traveler is 71. The rest of the request is on screen. Cover requested: $100,000 medical and dental, $250,000 emergency assistance and transportation, $1,000 baggage and $800 sporting equipment. The proposal states $50,000 medical and dental, $2,500 trip interruption and a premium of $1,000.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with eight findings, all in one answer. The destination is on the restricted list; trips there are not covered. Medical and dental cover of 100,000 dollars is requested; this plan gives 50,000 dollars per person. Sporting equipment cover of 800 dollars is requested; this plan gives 0 dollars per person. The other five are on screen.
  6. The validator returned eight blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for requested cover against plan limits, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the plan to premium, the destination to europe, the hours since deposit to 20, the rental car damage days to none, the stated medical and dental to $250,000, the stated trip interruption to $3,500 and the stated premium to $480. It removes the rental vehicle value.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. All eight earlier findings are cleared.
  13. Eight problems caught in one call, fixed in one pass, and a clean $480 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.