Predictika · Life-science lab tools

An AI sales agent's Gilson pipetting order, checked before it goes out

An AI sales agent prepares a quote for a lab: PIPETMAN pipettes on up to two order lines, the PIPETMAN DIAMOND tips for each, tip ejectors and calibration certificates. Before the quote goes out, the agent sends it to Predictika, which checks it against a declarative model of Gilson's public product information and returns a verdict, every reason and the total it computed.

Scope: Gilson pipetting orders: PIPETMAN Classic, L, G, M (Connected), Neo and Concept pipettes, PIPETMAN DIAMOND tips, tip ejectors and calibration certificates. See everything this validator covers

This validator models a pipetting order built from Gilson's public product literature and distributor listings for the PIPETMAN range. It handles any order made of these products, not just the scenarios shown. Where a rule comes from Gilson's published information it says so; limits that are only typical are labeled that way.

  • PIPETMAN Classic — P2, P10, P20, P100, P200, P1000, P5000 and P10mL, 0.2 microliters to 10 milliliters, each with its listed DIAMOND tips (for example D10, DL10 and filter tips DF10ST and DFL10ST for the P2 and P10; D200, DF30ST, DF100ST, DF200ST and DF300ST for the P20, P100 and P200; D1000, DF1000ST and DF1200ST for the P1000; D5000 and D10mL). The P5000 and P10mL have no tip ejector.
  • PIPETMAN L, G, M and Neo — PIPETMAN L P20L, P200L, P1000L and multichannel P8x20L, P8x200L and P12x300L; PIPETMAN G multichannel P8x200 and P12x300; PIPETMAN M Connected P200M, P1200M and multichannel P8x200M; PIPETMAN Neo P20N and P200N. Tip lists for models whose lists were not read are typical, not Gilson's.
  • PIPETMAN Concept — the motorized C10, 0.5 to 10 microliters, which cannot be autoclaved (assumed, as for any motorized electronic pipette).
  • What the validator checks — the tip against the pipette, the work volume against the pipette's range, filter tips where the work needs them, autoclavable pipettes, the ejector, quantities and tip packs, calibration for regulated labs, and the stated total.
  • Typical limits and prices (not published by Gilson) — all prices (pipette prices are rounded distributor listings, not Gilson list prices), the calibration prices, the approval for work in the lowest fifth of a pipette's range, approval at 12 or more pipettes, and the 8 and 15 percent discount limits.

Products and rules in this validator follow Gilson's published product line where public; any rules or prices not published by Gilson are typical for this kind of product. Any order for these products that touches these rules is in scope, not only the scenarios pictured here. Not covered: PIPETMAN Connected software and apps, liquid handling and sample preparation instruments, racks and reservoirs, taxes and shipping, and models other than those listed. The customers are fictional.

The AI sales agentBuilds the pipetting order quote for the lab and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
Click to expand
    
Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Tips that fit only certain pipette modelsOnly with care
Each pipette model takes its own DIAMOND tips, and filter and standard versions are separate parts. A CPQ needs a compatibility rule for every pipette and tip pair and has to keep it in step with the catalog.		The tip on each order line is checked against the pipette on that line, in one pass.
A work volume that must suit the pipetteOnly with workarounds
Whether a 5 microliter transfer suits a pipette depends on the volume the lab pipettes, which is not a product choice and is not on a normal quote.		The work volume is a request field compared with the range of the pipette ordered.
Filter tips needed by the work, across order linesOnly with workarounds
The need comes from the lab's assay, not the product. A rule has to look at every tip line and see whether any is a standard tip.		Every tip line is checked against the filter requirement on each call.
Accessories that depend on the model, such as no ejector on the P5000 and P10mLOnly with care
A per-model exclusion for each accessory, which is easy to miss when a new model is added.		Ejector and model are compared on every call.
Calibration rules for regulated labsOnly with workarounds
Whether a lab is regulated is customer data, and a standard certificate may be enough or may need a person to decide.		Calibration is blocked, approved or allowed according to the lab's status.
Soft guidance, such as work in the lowest fifth of a pipette's rangeOnly with workarounds
Quote tools tend to ignore guidance or block the quote outright.		The quote is not blocked; it goes to a person with the reason listed.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a person often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
Click to expand
    
Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1The tip ordered on line 1 is not one of the PIPETMAN DIAMOND tips listed for the pipette ordered on line 1; Gilson guarantees its maximum permissible errors only with the recommended DIAMOND tips.
2The tip ordered on line 2 is not one of the PIPETMAN DIAMOND tips listed for the pipette ordered on line 2; Gilson guarantees its maximum permissible errors only with the recommended DIAMOND tips.
3An ejector is ordered for a PIPETMAN Classic P5000 or P10mL; Gilson lists no tip ejector on those two models.
4The work needs filter tips (aerosol-free), and a tip ordered is a standard non-filter tip.
5The work needs autoclavable pipettes, and the PIPETMAN Concept is a motorized electronic pipette that cannot go in an autoclave.
6The work volume of 250 microliters on line 1 is outside the 20 to 200 microliter range of the pipette ordered.
7A work volume of 39 microliters on line 1 is in the lowest fifth of the pipette range (the pipette goes up to 200 microliters), where accuracy and precision are weakest; a person confirms the pipette choice.
8The work volume of 30 microliters on line 2 is outside the 2 to 20 microliter range of the pipette ordered.
9The tip model and the number of tip packs do not agree on line 1; the order lists 0 packs.
10A pipette is listed with no quantity, or a quantity is listed with no pipette.
11The same pipette model is on both order lines; combine them into one line.
12The quote has no pipette.
13The lab works under good laboratory practice rules and the quote has no calibration certificate for the pipettes.
14The lab works under good laboratory practice rules and the quote has the standard calibration certificate, not an ISO 17,025 accredited one; a person confirms it is enough.
15Orders of 12 or more pipettes are confirmed by a person before they are sent; this one has 12.
16A discount of $481 on a list price of $6,000 is more than 8 percent and needs a manager to approve it.
17A discount of $901 on a list price of $6,000 is more than the 15 percent limit.
18The quote states a total of $1,962, but the pipettes, tips, accessories, calibration and discount give $2,462.

  

  

    
Scenarios and results
Click to expand
    
The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Hospital laboratory pipette refresh: Pipette refresh for a regulated hospital laboratory

    
The agent's request. Please quote the following pipettes and tips for our lab. Line 1: 3 PIPETMAN Concept C10 pipettes for 3 microliter work with 3 packs of DF10ST tips. Line 2: 2 PIPETMAN Classic P5000 pipettes for 2,000 microliter work with 2 packs of D5000 tips and the metal tip ejector. The pipettes will be autoclaved. The lab works under good laboratory practice rules. No calibration certificates are needed. The quote states a total of $6,762. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Pipette cannot be autoclaved. The work needs autoclavable pipettes, and the PIPETMAN Concept is a motorized electronic pipette that cannot go in an autoclave.
    • 
      
  • No tip ejector on this pipette. An ejector is ordered for a PIPETMAN Classic P5000 or P10mL; Gilson lists no tip ejector on those two models.
    • 
      
  • Regulated lab without calibration. The lab works under good laboratory practice rules and the quote has no calibration certificate for the pipettes.
    • 
    

    
2. Hospital laboratory pipette refresh: The agent resubmits after fixing the errors

    
The agent's request. Please quote the following pipettes and tips for our lab. Line 1: 3 PIPETMAN Neo P20N pipettes for 3 microliter work with 3 packs of DF30ST tips. Line 2: 2 PIPETMAN Classic P5000 pipettes for 2,000 microliter work with 2 packs of D5000 tips. The pipettes will be autoclaved. The lab works under good laboratory practice rules. Each pipette comes with a standard calibration certificate. The quote states a total of $3,511. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • Work volume in the lowest fifth of the range on line 1. A work volume of 3 microliters on line 1 is in the lowest fifth of the pipette range (the pipette goes up to 20 microliters), where accuracy and precision are weakest; a person confirms the pipette choice.
    • 
      
  • Regulated lab with a standard calibration certificate. The lab works under good laboratory practice rules and the quote has the standard calibration certificate, not an ISO 17,025 accredited one; a person confirms it is enough.
    • 
      
  • Order summary. 5 pipettes, list price $3,511, net $3,511 (pipette prices approximate, tip, calibration and accessory prices illustrative).
    • 
    

    
3. Hospital laboratory pipette refresh: The agent resubmits after fixing the errors

    
The agent's request. Please quote the following pipettes and tips for our lab. Line 1: 3 PIPETMAN Classic P10 pipettes for 3 microliter work with 3 packs of DF10ST tips. Line 2: 2 PIPETMAN Classic P5000 pipettes for 2,000 microliter work with 2 packs of D5000 tips. The pipettes will be autoclaved. The lab works under good laboratory practice rules. Each pipette comes with an ISO 17025 accredited calibration certificate. The quote states a total of $3,899. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 5 pipettes, list price $3,899, net $3,899 (pipette prices approximate, tip, calibration and accessory prices illustrative).
    • 
    

    
4. qPCR setup with two pipette sizes: qPCR setup for a genomics core, two pipette sizes

    
The agent's request. Please quote the following pipettes and tips for our lab. Line 1: 5 PIPETMAN Classic P200 pipettes for 50 microliter work with 4 packs of D200 tips. Line 2: 4 PIPETMAN Classic P20 pipettes for 10 microliter work with 3 packs of DF200ST tips. The work needs filter tips. Each pipette comes with a standard calibration certificate. The quote states a total of $5,290. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Tip does not fit the pipette on line 2. The tip ordered on line 2 is not one of the PIPETMAN DIAMOND tips listed for the pipette ordered on line 2; Gilson guarantees its maximum permissible errors only with the recommended DIAMOND tips.
    • 
      
  • Filter tips required. The work needs filter tips (aerosol-free), and a tip ordered is a standard non-filter tip.
    • 
    

    
5. qPCR setup with two pipette sizes: The agent resubmits after fixing the errors

    
The agent's request. Please quote the following pipettes and tips for our lab. Line 1: 5 PIPETMAN Classic P200 pipettes for 50 microliter work with 4 packs of DF200ST tips. Line 2: 4 PIPETMAN Classic P20 pipettes for 10 microliter work with 3 packs of DF30ST tips. The work needs filter tips. Each pipette comes with a standard calibration certificate. The quote states a total of $5,558. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 9 pipettes, list price $5,558, net $5,558 (pipette prices approximate, tip, calibration and accessory prices illustrative).
    • 
    

    
6. Multichannel plate-handling pipettes: Multichannel pipettes for plate work in a clinical laboratory

    
The agent's request. Please quote the following pipettes and tips for our lab. Line 1: 4 PIPETMAN M Multichannel P8x200M Connected pipettes for 5 microliter work with 6 packs of DF200ST tips. Line 2: 2 PIPETMAN L Multichannel P12x300L pipettes for 150 microliter work with 3 packs of DF300ST tips. Each pipette comes with a standard calibration certificate. The discount is $2,017. The quote states a total of $10,593. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Work volume outside the pipette range on line 1. The work volume of 5 microliters on line 1 is outside the 20 to 200 microliter range of the pipette ordered.
    • 
      
  • Discount above 15 percent. A discount of $2,017 on a list price of $12,610 is more than the 15 percent limit.
    • 
      
  • Discount above 8 percent. A discount of $2,017 on a list price of $12,610 is more than 8 percent and needs a manager to approve it.
    • 
    

    
7. Multichannel plate-handling pipettes: The agent resubmits after fixing the errors

    
The agent's request. Please quote the following pipettes and tips for our lab. Line 1: 4 PIPETMAN L Multichannel P8x20L pipettes for 5 microliter work with 6 packs of DF30ST tips. Line 2: 2 PIPETMAN L Multichannel P12x300L pipettes for 150 microliter work with 3 packs of DF300ST tips. Each pipette comes with a standard calibration certificate. The discount is $538. The quote states a total of $7,152. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 6 pipettes, list price $7,690, net $7,152 (pipette prices approximate, tip, calibration and accessory prices illustrative).
    • 
    

  

  

    
Narration transcript
Click to expand
    
The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a quote for a lab: PIPETMAN pipettes on up to two order lines, the PIPETMAN DIAMOND tips for each, tip ejectors and calibration certificates. Before the quote goes out, the agent sends it to Predictika, which checks it against a declarative model of Gilson's public product information and returns a verdict, every reason and the total it computed.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote the following pipettes and tips for our lab. Line 1: 3 PIPETMAN Concept C10 pipettes for 3 microliter work with 3 packs of DF10ST tips. The rest of the request is on screen. The quote states a total of $6,762.
    4. 
      
  4. Before it goes out, the agent calls the validator.
    5. 
      
  5. Blocked, with three findings, all in one answer. The work needs autoclavable pipettes, and the PIPETMAN Concept is a motorized electronic pipette that cannot go in an autoclave. An ejector is ordered for a PIPETMAN Classic P5000 or P10mL; Gilson lists no tip ejector on those two models. The lab works under good laboratory practice rules and the quote has no calibration certificate for the pipettes.
    6. 
      
  6. The validator returned three blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
    7. 
      
  7. What this shows: for calibration rules for regulated labs, a rules-based CPQ can do this only with workarounds.
    8. 
      
  8. Now the agent resubmits.
    9. 
      
  9. The corrected request. It changes the line 1 pipette to PIPETMAN Neo P20N, the line 1 tip to DF30ST, the calibration certificate to standard and the stated total to $3,511. It removes the line 2 ejector.
    10. 
      
  10. It calls the validator again.
    11. 
      
  11. Not blocked, but held for a person.
    12. 
      
  12. The validator also returns the line-item quote. It starts with PIPETMAN Neo P20N and PIPETMAN DIAMOND DF30ST tips; the other three lines are on screen.
    13. 
      
  13. The three blocking findings are cleared; two approvals remain for a person: work volume in the lowest fifth of the range on line 1 and regulated lab with a standard calibration certificate.
    14. 
      
  14. The agent resubmits once more.
    15. 
      
  15. The revised request. It changes the line 1 pipette to PIPETMAN Classic P10, the line 1 tip to DF10ST, the calibration certificate to ISO 17025 accredited and the stated total to $3,899.
    16. 
      
  16. It calls the validator once more.
    17. 
      
  17. This time the validator clears it.
    18. 
      
  18. The validator also returns the line-item quote. It starts with PIPETMAN Classic P10 and PIPETMAN DIAMOND DF10ST tips; the other three lines are on screen.
    19. 
      
  19. Both earlier findings are cleared, and the validator's total, $3,899, matches the quote.
    20. 
      
  20. Three problems caught in one call, fixed in two passes, and a clean $3,899 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    21.