Predictika · Enterprise ICT and connectivity quotes
An AI sales agent prepares a quote for a business customer of HGC Global Communications, the Hong Kong enterprise ICT and telecom operator: Dedicated Internet Access, Business Broadband or MetroNET at every site, with HGC SDWAN, cloud connections to AWS, Azure and other clouds, Anti-DDoS Service, SIP Trunk and GC Telehousing colocation, on a term of 12, 24, 36 or 60 months, priced in Hong Kong dollars. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how those services fit together and returns a verdict, every reason, a line-item quote and the figures it computed.
This validator models multi-site HGC enterprise ICT quotes as described on the public HGC business and international pages, not just the scenarios shown below.
Any HGC quote that touches these services is in scope — not only the scenarios pictured here. Not covered: IP Transit, MetroLambda, DWDM / CWDM, IPLC and other carrier and wholesale services, voice tariffs and IDD, Centrex, unified communications and call centre, Cloud Backup and hosted email, other cybersecurity services, Wi-Fi, taxes and negotiated discounts beyond the percentage modeled. HGC publishes almost no prices, so every price on this page is illustrative.
7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch
Illustrative agent statement. The validator receives the structured request below.
Proposing agent: AI sales agent (scripted)
Before sending, the agent must call Recorded run
What this means
Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.
| What the validator caught | Typical rules-based CPQ | Predictika |
|---|---|---|
| Bandwidth against the port, and cloud-connect speed limits | Only with care A product rule can cap bandwidth by port type for one service, but it has to be repeated for MetroNET and again for each cloud connection type with its own limit, and the hand-off port is a separate field. | Bandwidth, port type, cloud provider limits and hand-off port are checked against each other in one pass. |
| Colocation power, cooling, space and cross-connects against the equipment | Only with workarounds The equipment is not a product on the quote; its power draw and size have to be loaded as fields and compared with racks times power tier, the cooling add-on and 42U per rack, and cross-connects counted against cloud hand-offs. | Equipment power, cooling, space and cross-connects are facts in the request and are checked against the racks together. |
| A Resilient service level at every MetroNET site | Only with care The Dual Home and Dual Port packages have to be counted across sites and compared with the MetroNET site count, which a rep can leave out. | Packages, sites and the service level are compared on every call. |
| SD-WAN licenses, sites and second paths | Only with workarounds Licenses, SD-WAN sites, UTM sites and sites with a second path are four counts that have to be kept consistent with the sites quoted for access. | The four counts are checked against each other and against the sites in one pass. |
| Fiber coverage, new builds and the minimum term | Only with workarounds Whether a building is on the HGC fiber network comes from an address check outside the quote; it has to be loaded as a field, compared with the sites quoted, and tied to a 36-month minimum when a new build is added. | Sites, fiber coverage, new builds and the 36-month minimum are checked together on every call. |
| Discount, install charges and the stated total | Only with workarounds The discount applies to the monthly charges only, installation is waived by term for one service and not for others, and nothing compares the stated total with the priced one. | The discount, the install rules, the term and the stated total are computed together and the stated total is compared with the priced one. |
| Every problem returned in one answer | Only with workarounds Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next. | All findings come back together, whatever order the choices arrived in. |
Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.
| 1 | The quote has a 60 month term, a long price commitment, so a person should confirm. |
| 2 | The quote has a term of 18 months; the services are quoted for 12, 24, 36 or 60 months. |
| 3 | The quote includes no HGC service, so there is nothing to price. |
| 4 | The quote gives 6 sites an access service (Dedicated Internet Access, Business Broadband or MetroNET) but the customer has 7 sites; each site needs exactly one. |
| 5 | A count in the quote is larger than the total it belongs to: 3 Dual Home or Dual Port sites out of 2 MetroNET sites, 0 SD-WAN sites out of 6 sites, 0 UTM sites out of 0 SD-WAN sites, 0 high-density racks out of 0 racks, 0 cloud hand-offs in colocation out of 0 cloud connections. |
| 6 | The quote has 2 cross-connects and 3 cloud connections handed off in colocation; each hand-off needs a cross-connect. |
| 7 | The quote puts 6 sites on HGC access, but only 5 are in buildings on the HGC fiber network and 0 are quoted as new builds. |
| 8 | The quote has 1 new fiber builds on a term of 24 months; a new build needs a term of at least 36 months. |
| 9 | The quote includes 3 new fiber builds, a construction commitment, so a person should confirm. |
| 10 | 2 Dedicated Internet Access sites are quoted at 10 Gbps; the service is published at a maximum of 1,000 Mbps. |
| 11 | 2 Business Broadband sites are quoted at 10 Gbps; the service is published at up to 2,500 Mbps. |
| 12 | 2 MetroNET sites are quoted at a bandwidth that the port cannot carry; a Fast Ethernet port carries 100 Mbps and a Gigabit Ethernet port carries 1 Gbps. |
| 13 | The quote asks for the Resilient service level with a Dual Home or Dual Port package at 1 of 2 MetroNET sites; that level needs one at every MetroNET site. |
| 14 | The quote protects 5 sites with Anti-DDoS Service, but only 4 have Dedicated Internet Access or Business Broadband. |
| 15 | The quote puts HGC SDWAN on 6 sites with 5 licenses; every SD-WAN site needs a license. |
| 16 | The quote has 7 HGC SDWAN licenses for 6 SD-WAN sites, more licenses than sites, so a person should confirm. |
| 17 | The quote puts HGC SDWAN on 6 sites and only 4 have a second path (MPLS, Internet, 4G or 5G) for multi-path routing. |
| 18 | The quote has 1 HGC Azure ExpressRoute connections at 10 Gbps; this validator limits them to 5 Gbps. |
| 19 | The quote has 1 HGC Multi-Cloud Connect connections above 1 Gbps; this validator limits them to 1 Gbps. |
| 20 | The 1 cloud connections are quoted above 1 Gbps on a Gigabit Ethernet hand-off port; speeds above 1 Gbps need a 10 Gigabit Ethernet port. |
| 21 | The equipment draws 25 kW and the 4 racks supply 24 kW. |
| 22 | The equipment draws 25 kW and the cooling for 4 racks, 0 of them high-density, covers 24 kW. |
| 23 | The equipment takes 180 rack units and the 4 racks hold 168 rack units at 42U each. |
| 24 | The equipment draws 23 kW of the 24 kW the racks supply; there is little power headroom, so a person should confirm. |
| 25 | The quote includes 400 SIP Trunk channels and the customer PBX is not SIP-capable; SIP Trunk connects a SIP-capable IP PABX. |
| 26 | The quote has 851 SIP Trunk channels on 1 interfaces, which carry up to 850 channels at 850 per interface. |
| 27 | The quote gives a discount of 15 percent, above 10 percent, so a person should confirm. |
| 28 | The quote gives a discount of 30 percent; discounts above 25 percent are not allowed. |
| 29 | The quote states a contract total of HK$2,371,199; the prices give HK$2,371,200. |
The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.
The agent's request. Please quote HGC service for 34 sites on a 36 month term: Dedicated Internet Access at 10 Gbps for 6 sites, Business Broadband at 1 Gbps with a single fixed IP for 14 sites, MetroNET at 5 Gbps on Gigabit Ethernet ports for 14 sites, with Dual Home at 8 sites and Dual Port at 2 sites, the Resilient service level on MetroNET, Anti-DDoS Service at 24 sites, HGC SDWAN for 20 sites with 16 licenses and UTM at 20 sites, 2 HGC AWS Direct Connect connections, 2 HGC Azure ExpressRoute connections and 1 HGC Multi-Cloud Connect connection, cloud connections at 10 Gbps on Gigabit Ethernet hand-off ports, 5 handed off in colocation, GC Telehousing colocation at Chai Wan with 6 racks at 6 kW and 3 cross-connects, SIP Trunk with 480 channels on 1 interface, and a 5 percent discount on the monthly charges. The quote states HK$65,185,200 over the contract. It is ready to send.
Verdict: Blocked.
The agent's request. Please quote HGC service for 34 sites on a 36 month term: Dedicated Internet Access at 1 Gbps for 6 sites, Business Broadband at 1 Gbps with a single fixed IP for 14 sites, MetroNET at 1 Gbps on Gigabit Ethernet ports for 14 sites, with Dual Home at 8 sites and Dual Port at 6 sites, the Resilient service level on MetroNET, 2 new fiber builds, Anti-DDoS Service at 20 sites, HGC SDWAN for 20 sites with 16 licenses and UTM at 20 sites, 2 HGC AWS Direct Connect connections, 2 HGC Azure ExpressRoute connections and 1 HGC Multi-Cloud Connect connection, cloud connections at 5 Gbps on 10 Gigabit Ethernet hand-off ports, 5 handed off in colocation, GC Telehousing colocation at Chai Wan with 7 racks at 10 kW, high-density cooling on 1 rack and 3 cross-connects, SIP Trunk with 480 channels on 1 interface, and a 5 percent discount on the monthly charges. The quote states HK$32,920,920 over the contract. It is ready to send.
Verdict: Blocked.
The agent's request. Please quote HGC service for 34 sites on a 36 month term: Dedicated Internet Access at 1 Gbps for 6 sites, Business Broadband at 1 Gbps with a single fixed IP for 14 sites, MetroNET at 1 Gbps on Gigabit Ethernet ports for 14 sites, with Dual Home at 8 sites and Dual Port at 6 sites, the Resilient service level on MetroNET, 2 new fiber builds, Anti-DDoS Service at 20 sites, HGC SDWAN for 20 sites with 20 licenses and UTM at 20 sites, 2 HGC AWS Direct Connect connections, 2 HGC Azure ExpressRoute connections and 1 HGC Multi-Cloud Connect connection, cloud connections at 1 Gbps on 10 Gigabit Ethernet hand-off ports, 5 handed off in colocation, GC Telehousing colocation at Chai Wan with 7 racks at 10 kW, high-density cooling on 3 racks and 5 cross-connects, SIP Trunk with 480 channels on 1 interface, and a 5 percent discount on the monthly charges. The quote states HK$28,347,960 over the contract. It is ready to send.
Verdict: Allowed.
The agent's request. Please quote HGC service for 6 sites on a 24 month term: Dedicated Internet Access at 1 Gbps for 2 sites, MetroNET at 1 Gbps on Gigabit Ethernet ports for 4 sites, with Dual Home at 2 sites, Anti-DDoS Service at 2 sites, 3 HGC AWS Direct Connect connections and 1 HGC Azure ExpressRoute connection, cloud connections at 5 Gbps on Gigabit Ethernet hand-off ports, 4 handed off in colocation, and GC Telehousing colocation at Quarry Bay with 4 racks at 3 kW and 1 cross-connect. The quote states HK$7,488,000 over the contract. It is ready to send.
Verdict: Blocked.
The agent's request. Please quote HGC service for 6 sites on a 36 month term: Dedicated Internet Access at 1 Gbps for 2 sites, MetroNET at 1 Gbps on Gigabit Ethernet ports for 4 sites, with Dual Home at 2 sites, 1 new fiber build, Anti-DDoS Service at 2 sites, 3 HGC AWS Direct Connect connections and 1 HGC Azure ExpressRoute connection, cloud connections at 5 Gbps on 10 Gigabit Ethernet hand-off ports, 4 handed off in colocation, and GC Telehousing colocation at Quarry Bay with 5 racks at 6 kW and 4 cross-connects. The quote states HK$12,998,400 over the contract. It is ready to send.
Verdict: Allowed.
The agent's request. Please quote HGC service for 26 sites on a 60 month term: Dedicated Internet Access at 1 Gbps for 2 sites, Business Broadband at 10 Gbps with multiple fixed IP for 18 sites, MetroNET at 500 Mbps on Fast Ethernet ports for 6 sites, Anti-DDoS Service at 20 sites, HGC SDWAN for 24 sites with 24 licenses and UTM at 24 sites, SIP Trunk with 1,200 channels on 1 interface, and a 30 percent discount on the monthly charges. The quote states HK$21,806,400 over the contract. It is ready to send.
Verdict: Blocked.
The agent's request. Please quote HGC service for 26 sites on a 60 month term: Dedicated Internet Access at 1 Gbps for 2 sites, Business Broadband at 2.5 Gbps with multiple fixed IP for 18 sites, MetroNET at 500 Mbps on Gigabit Ethernet ports for 6 sites, Anti-DDoS Service at 20 sites, HGC SDWAN for 20 sites with 20 licenses and UTM at 20 sites, SIP Trunk with 1,200 channels on 2 interfaces, and a 15 percent discount on the monthly charges. The quote states HK$19,564,200 over the contract. It is ready to send.
Verdict: Needs approval.
The text of the narrated walkthrough, step by step.