Predictika · Business broadband monthly quotes

An AI sales agent's business broadband quote, checked before it goes out

An AI sales agent prepares a monthly quote for HKT Business Broadband with a speed tier, static IP addresses, AI Firewall Broadband, 5G Broadband backup, Business Wi-Fi access points, a contract term, a discount and a stated monthly total. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the service and returns a verdict, every reason and the monthly total it computed.

Scope: HKT Business Broadband (Business NETVIGATOR) monthly quotes: 1000M, 2500M, 10G and 50G tiers, static IPs, AI Firewall Broadband, 5G Broadband backup, Business Wi-Fi access points, term, discount and stated monthly total. See everything this validator covers

This validator models HKT Business Broadband monthly quotes, not just the scenarios shown below.

  • Speed tiers and static IPs — the four tiers (1000M, 2500M, 10G and 50G) and how many static IP addresses each tier can carry.
  • Add-ons — AI Firewall Broadband and 5G Broadband backup, which are quoted on the smaller tiers only, and Business Wi-Fi access points sized to the number of users.
  • Term, discount and approvals — the contract terms offered for each tier, a discount that needs sales management approval or is not allowed, users above the band for a tier, and the site survey a 50G connection needs.
  • Stated monthly total — the monthly total the quote states against the total computed from the tier, static IPs, add-ons, access points and discount.

Any HKT Business Broadband quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: Dedicated Internet Access, School Wi-Fi, installation fees, voice and mobile services. The tier names, the product names and the static IP ranges and user bands per tier follow the public HKT business broadband page; the prices, the term rules, the add-on limits, the access point sizing, the discount limits and the approvals are modeled, not published by HKT, and the prices are illustrative.

The AI sales agentBuilds the broadband quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

6 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Add-ons limited to some speed tiersOnly with care
AI Firewall Broadband and 5G Broadband backup are quoted on the two smaller tiers only, so each add-on needs a rule tied to the tier.
The tier and the add-ons are fields of one quote and are checked together on every call.
Static IP counts that depend on the tierOnly with care
Each tier carries a different number of static IP addresses, so a range rule is needed for each tier.
The tier and the IP count are checked together and the range for the chosen tier is reported.
Wi-Fi access points sized to usersOnly with workarounds
The number of access points has to be compared with the number of users, and a change to either one has to be rechecked.
Users and access points are fields of the quote and are compared on every call.
Contract terms that depend on the tierOnly with workarounds
Some terms are offered on one tier only and the 50G tier needs the longest term, so term rules have to sit beside the tier rules.
The term is a field of the quote and is checked against the tier on every call.
Discount limits and approvalsOnly with workarounds
A discount band needs sales management approval and a higher discount is not allowed, so each threshold needs its own rule.
Every threshold is checked on every call and the approvals come back with the blocks.
Stated total against computed totalOnly with workarounds
The monthly total depends on the tier, IPs, add-ons, access points and discount, so any change has to be recomputed.
The stated total is a field of the quote and is compared with the computed one on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The quote has 0 users; at least 1 is needed.
2A 12 month term is not available for this speed tier (12 months on 1,000M only; 50G needs 36 months).
3A 18 month term is not available for this speed tier (12 months on 1,000M only; 50G needs 36 months).
4A 24 month term is not available for this speed tier (12 months on 1,000M only; 50G needs 36 months).
5A 50G connection needs an HKT fibre site survey before the quote is final.
69 static IP addresses requested; this speed tier allows 1 to 8.
717 static IP addresses requested; this speed tier allows 1 to 16.
80 static IP addresses requested; this speed tier allows 1 to 8.
9AI Firewall Broadband is quoted on the 1,000M and 2,500M tiers only.
105G Broadband backup is quoted on the 1,000M and 2,500M tiers only.
112 Business Wi-Fi access point(s) cannot serve 81 users (40 users per access point).
1281 users is above the 80 user band for this speed tier; a person should confirm the tier.
13300 users is above the 250 user band for this speed tier; a person should confirm the tier.
14251 users is above the 250 user band for this speed tier; a person should confirm the tier.
15501 users is above the 500 user band for this speed tier; a person should confirm the tier.
16A discount of 11 percent needs sales management approval.
17A discount of 20 percent needs sales management approval.
18A discount of 21 percent is outside the 0 to 20 percent range.
19The quote states a monthly total of 136,700 cents; the plan prices give 136,800 cents.
20The quote states a monthly total of 136,801 cents; the plan prices give 136,800 cents.
21The quote states a monthly total of 100 cents; the plan prices give 1,630,200 cents.
22A discount of 15 percent needs sales management approval.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Add-ons, static IPs and Wi-Fi on the 10G tier: A 10G quote with AI Firewall, 5G backup, 40 static IPs, a 12-month term and four access points for 300 users

The agent's request. Please quote HKT Business Broadband on the 10G tier for 300 users, with 40 static IP addresses, plus AI Firewall Broadband, 5G Broadband backup and 4 Business Wi-Fi access points, on a 12-month term, with a discount of 5 percent. The quote states a monthly total of HK$6,270.00 (627,000 cents). It is ready to send.

Verdict: Blocked.

  • Contract term not offered. A 12 month term is not available for this speed tier (12 months on 1,000M only; 50G needs 36 months).
  • Static IP count out of range. 40 static IP addresses requested; this speed tier allows 1 to 32.
  • AI Firewall not on this tier. AI Firewall Broadband is quoted on the 1,000M and 2,500M tiers only.
  • 5G backup not on this tier. 5G Broadband backup is quoted on the 1,000M and 2,500M tiers only.
  • Too few Wi-Fi access points. 4 Business Wi-Fi access point(s) cannot serve 300 users (40 users per access point).

2. Add-ons, static IPs and Wi-Fi on the 10G tier: The agent resubmits after fixing the errors

The agent's request. Please quote HKT Business Broadband on the 10G tier for 300 users, with 24 static IP addresses, plus 8 Business Wi-Fi access points, on a 24-month term, with a discount of 5 percent. The quote states a monthly total of HK$5,567.00 (556,700 cents). It is ready to send.

Verdict: Allowed.

  • Order summary. Subtotal of 5,860 HK dollars a month before discount, estimated monthly total of 556,700 cents at illustrative prices.

3. Term, discount and stated total: A 2500M quote with an 18-month term, a 25 percent discount and a wrong stated total

The agent's request. Please quote HKT Business Broadband on the 2500M tier for 200 users, with 10 static IP addresses, plus AI Firewall Broadband and 5 Business Wi-Fi access points, on an 18-month term, with a discount of 25 percent. The quote states a monthly total of HK$1,760.00 (176,000 cents). It is ready to send.

Verdict: Blocked.

  • Contract term not offered. A 18 month term is not available for this speed tier (12 months on 1,000M only; 50G needs 36 months).
  • Discount above 20 percent. A discount of 25 percent is outside the 0 to 20 percent range.
  • Stated total does not match. The quote states a monthly total of 176,000 cents; the plan prices give 165,000 cents.

4. Term, discount and stated total: The agent resubmits after fixing the errors

The agent's request. Please quote HKT Business Broadband on the 2500M tier for 200 users, with 10 static IP addresses, plus AI Firewall Broadband and 5 Business Wi-Fi access points, on a 24-month term, with a discount of 10 percent. The quote states a monthly total of HK$1,980.00 (198,000 cents). It is ready to send.

Verdict: Allowed.

  • Order summary. Subtotal of 2,200 HK dollars a month before discount, estimated monthly total of 198,000 cents at illustrative prices.

5. 50G, term and approvals: A 50G quote on a 24-month term with 5G backup and a 15 percent discount

The agent's request. Please quote HKT Business Broadband on the 50G tier for 600 users, with 6 static IP addresses, plus 5G Broadband backup, on a 24-month term, with a discount of 15 percent. The quote states a monthly total of HK$14,722.00 (1,472,200 cents). It is ready to send.

Verdict: Blocked.

  • Contract term not offered. A 24 month term is not available for this speed tier (12 months on 1,000M only; 50G needs 36 months).
  • 5G backup not on this tier. 5G Broadband backup is quoted on the 1,000M and 2,500M tiers only.
  • Discount above 10 percent. A discount of 15 percent needs sales management approval.
  • 50G needs a site survey. A 50G connection needs an HKT fibre site survey before the quote is final.

6. 50G, term and approvals: The agent resubmits after fixing the errors

The agent's request. Please quote HKT Business Broadband on the 50G tier for 600 users, with 6 static IP addresses, on a 36-month term, with a discount of 15 percent. The quote states a monthly total of HK$14,450.00 (1,445,000 cents). It is ready to send.

Verdict: Needs approval.

  • Discount above 10 percent. A discount of 15 percent needs sales management approval.
  • 50G needs a site survey. A 50G connection needs an HKT fibre site survey before the quote is final.
  • Order summary. Subtotal of 17,000 HK dollars a month before discount, estimated monthly total of 1,445,000 cents at illustrative prices.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a monthly quote for HKT Business Broadband with a speed tier, static IP addresses, AI Firewall Broadband. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the service and returns a verdict, every reason and the monthly total it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote HKT Business Broadband on the 10G tier for 300 users, with 40 static IP addresses, plus AI Firewall Broadband. The quote states a monthly total of HK$6,270.00 (627,000 cents). The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with five findings, all in one answer. A 12 month term is not available for this speed tier (12 months on 1,000M only; 50G needs 36 months). 40 static IP addresses requested; this speed tier allows 1 to 32. AI Firewall Broadband is quoted on the 1,000M and 2,500M tiers only. The other two are on screen.
  6. The validator returned five blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for static IP counts that depend on the tier, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the Static IP addresses to 24, the AI Firewall Broadband to no, the 5G Broadband backup to no, the Business Wi-Fi access points to 8, the contract term to 24 months and the stated monthly total to 556,700 cents.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. All five earlier findings are cleared.
  13. Five problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.