Predictika · Hearth product quotes

An AI sales agent's Heatilator fireplace quote, checked before it goes out

An AI sales agent prepares a quote for Heatilator direct-vent gas fireplaces from HNI's hearth business: Novus, Rave and Crave models with controls, fronts, interiors, heat management kits, venting and the kits it needs, mantel shelves and a fuel choice. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the product rules and returns a verdict, every reason, a line-item quote and the figures it computed.

Scope: Heatilator direct-vent gas fireplace quotes: the Novus (30, 33, 36 and 42), Rave (32, 36 and 42) and Crave (36, 48, 60 and 72) series, with controls, fronts, interiors, heat management, venting, kits and mantel shelves. See everything this validator covers

This validator models Heatilator gas fireplace quotes built on the public product pages and the Rave brochure, not just the scenarios shown below. Where a rule or price comes from those pages it says so; the rest is modeled from comparable products and is labeled that way.

  • Fireplaces — Novus (NDV3630I-B, NDV3933I-B, NDV4236I-B, NDV4842I-B), Rave 32, 36 and 42 and Crave 36, 48, 60 and 72, on natural gas or propane, with the heat output of each model and fuel.
  • Options — SmartRemote and TotalRemote for the Novus; touchscreen remote, wall switch, wall switch kit with battery backup and the IntelliFire Wi-Fi module for the Rave and Crave; fans, fronts (Simon, clean face trim, Illusion), interior panels, media, LED accent lights, Passive Heat, Heat-Zone and Heat-Out kits, and stone facing.
  • Venting and kits — horizontal run, vertical rise and elbows, wall or roof termination, the PVLP-SLP power vent, the VPK-DV vinyl protection kit, the UNIV-AS2 attic insulation shield and the propane conversion kit.
  • What the validator checks — which option fits which series, vent length limits with and without power vent, kits that a siding, attic or fuel choice requires, the Heat-Zone reach, mantel shelf length and clearance, the heat output against the rooms, the discount, and the stated heat output and total.
  • Approvals — a discount above 10 percent, heat output below 20 BTU per square foot of the rooms, and builder orders of more than 20 fireplaces go to a person.

Any Heatilator gas fireplace quote that touches these models, options and rules is in scope — not only the scenarios pictured here. Not covered: wood and outdoor fireplaces, gas log sets, other HNI brands and product lines, dealer installation labor, freight and taxes. Heatilator publishes only starting prices, so every price on this page is illustrative.

The AI sales agentBuilds the fireplace quote from the conversation with the builder or homeowner and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

8 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Options that exist on one series onlyOnly with workarounds
SmartRemote and TotalRemote belong to the Novus, the touchscreen remote and Wi-Fi module to the Rave and Crave, bronze trim to the 42 inch Rave. Each is a hand-kept compatibility table per model.
Every option is checked against the model quoted, with its reason.
Vent limits that change with a kitOnly with workarounds
The horizontal limit is 20 feet, or 60 feet with a power vent kit: a limit that depends on another line of the quote, which a product rule rarely expresses.
The limit is computed from the kits quoted and compared with the run.
Kits that a site condition requiresOnly with care
Vinyl siding needs the protection kit, an attic needs the insulation shield, propane needs the conversion kit. Each is a rule on a field the rep fills in separately from the kit line.
Each site condition is checked against the kit lines in the same pass.
Shelf length and clearance by modelOnly with workarounds
The shelf must span the opening of the model, and a wood shelf needs more clearance than a non-combustible one: a table per model and a clearance rule per material.
Length, material and height above the opening are checked together.
Heat output by model and fuelOnly with care
Propane gives less heat than natural gas on the same model. A rule can compare a stated figure with a looked-up one, but the table has to be kept in step.
The heat output is looked up by model and fuel and compared with the stated figure and the rooms.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The quote has 0 fireplaces; at least one is needed.
2The control chosen is not offered on this series; the Novus uses the SmartRemote or TotalRemote, and the Rave and Crave use the IntelliFire Touch remote or wall switches.
3The IntelliFire Wi-Fi module is quoted with a Novus; it belongs to the Rave and Crave IntelliFire Touch models.
4The front chosen is not offered on this model; the Simon front belongs to the Novus, the clean face trim and Illusion front to the Rave and Crave, bronze trim only on the 42 inch Rave, and the Illusion front only on the Rave.
5An interior option is quoted that this series does not offer; the Novus has the Weathered panels, and the black glass panels, media and LED accent lights belong to the Rave and Crave.
6A heat management kit is quoted with a Novus; Passive Heat, Heat-Zone and Heat-Out kits belong to the Rave and Crave.
7The Heat-Zone run is 21 feet; a Heat-Zone kit moves heat up to 20 feet away.
8The horizontal vent run is 21 feet; the limit is 20 feet (20 feet, or 60 feet with a power vent kit).
9The vertical vent rise is 41 feet; the limit is 40 feet.
10The vent run has 5 elbows; the limit is 4.
11The vent ends through the roof with a vertical rise of 7 feet; a roof termination needs at least 8 feet of rise.
12The vent ends through vinyl siding and the quote has no VPK-DV vinyl protection kit.
13The vent passes through an attic and the quote has no UNIV-AS2 attic insulation shield.
14The fireplace is quoted for propane and the quote has no propane conversion kit.
15A propane conversion kit is quoted with a natural gas fireplace.
16The mantel shelf is 48 inches; this model needs a shelf of at least 59 inches, the longest is 72 inches, and a non-combustible shelf is 60 or 72 inches.
17The mantel shelf is 13 inches above the opening; a wood shelf needs 14 inches and a non-combustible shelf needs 6 inches.
18A discount of $1,758 on a list price of $16,580 is more than 10 percent and needs a manager to approve it.
19A discount of $2,587 on a list price of $16,580 is more than the 15 percent limit.
20The quote states a total of $3,480, but the fireplaces, options, venting and discount give $3,481.
21The quote states 26,000 BTU per hour in total, but the fireplaces give 27,000 BTU per hour on this fuel.
22The rooms to heat total 1,400 square feet and the fireplaces give 27,000 BTU per hour, below 20 BTU per square foot, so a designer should confirm.
23The quote has 21 fireplaces, which is a builder order; builder pricing needs a person to confirm.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Builder order, twelve homes: A builder order of twelve Novus 42 fireplaces on vinyl-sided homes

The agent's request. Please quote 12 Heatilator Novus 42 (NDV4842I-B) gas fireplaces on natural gas, each with the IntelliFire Touch remote, a fan, the Simon front, fade-resistant black glass interior panels and stone facing. The venting is 25 feet horizontal and 12 feet vertical with 2 elbows, ending through the wall on vinyl siding. Each has a 60 inch wood mantel shelf 16 inches above the opening. The rooms total 9,000 square feet. The discount is $8,160. The quote states 384,000 BTU per hour in total and a total of $93,840. It is ready to send.

Verdict: Blocked.

  • Control not offered on this series. The control chosen is not offered on this series; the Novus uses the SmartRemote or TotalRemote, and the Rave and Crave use the IntelliFire Touch remote or wall switches.
  • Interior option not offered on this series. An interior option is quoted that this series does not offer; the Novus has the Weathered panels, and the black glass panels, media and LED accent lights belong to the Rave and Crave.
  • Horizontal vent run too long. The horizontal vent run is 25 feet; the limit is 20 feet (20 feet, or 60 feet with a power vent kit).
  • Vinyl siding needs the protection kit. The vent ends through vinyl siding and the quote has no VPK-DV vinyl protection kit.
  • Mantel shelf length not offered. The mantel shelf is 60 inches; this model needs a shelf of at least 72 inches, the longest is 72 inches, and a non-combustible shelf is 60 or 72 inches.
  • Stated total differs from the computed total. The quote states a total of $93,840, but the fireplaces, options, venting and discount give $79,812.

2. Builder order, twelve homes: The agent resubmits after fixing the errors

The agent's request. Please quote 12 Heatilator Novus 42 (NDV4842I-B) gas fireplaces on natural gas, each with the TotalRemote, a fan, the Simon front, Weathered interior panels and stone facing. The venting is 25 feet horizontal and 12 feet vertical with 2 elbows, ending through the wall on vinyl siding, with a power vent kit and the VPK-DV vinyl protection kit. Each has a 72 inch wood mantel shelf 16 inches above the opening. The rooms total 9,000 square feet. The discount is $8,160. The quote states 384,000 BTU per hour in total and a total of $93,840. It is ready to send.

Verdict: Allowed.

  • Quote summary. 12 fireplace(s), 384,000 BTU per hour in total, list price $102,000, net $93,840 (illustrative prices, not Heatilator prices).

3. Model homes on propane: Six Rave 36 fireplaces on propane with Heat-Zone

The agent's request. Please quote 6 Heatilator Rave 36 gas fireplaces on propane, each with the IntelliFire Touch remote, the Wi-Fi module, the black clean face trim, fade-resistant black glass interior panels, crystal glass media, LED accent lights and a Heat-Zone kit running 26 feet. The venting is 10 feet horizontal and 6 feet vertical with 2 elbows, ending through the wall. Each has a 59 inch wood mantel shelf 12 inches above the opening. The rooms total 3,000 square feet. The quote states 114,000 BTU per hour in total and a total of $40,116. It is ready to send.

Verdict: Blocked.

  • Heat-Zone run over 20 feet. The Heat-Zone run is 26 feet; a Heat-Zone kit moves heat up to 20 feet away.
  • Propane needs the conversion kit. The fireplace is quoted for propane and the quote has no propane conversion kit.
  • Mantel shelf too close to the opening. The mantel shelf is 12 inches above the opening; a wood shelf needs 14 inches and a non-combustible shelf needs 6 inches.

4. Model homes on propane: The agent resubmits after fixing the errors

The agent's request. Please quote 6 Heatilator Rave 36 gas fireplaces on propane, each with the IntelliFire Touch remote, the Wi-Fi module, the black clean face trim, fade-resistant black glass interior panels, crystal glass media, LED accent lights and a Heat-Zone kit running 20 feet. The venting is 10 feet horizontal and 6 feet vertical with 2 elbows, ending through the wall, with the propane conversion kit. Each has a 59 inch wood mantel shelf 12 inches above the opening. The rooms total 3,000 square feet. The quote states 114,000 BTU per hour in total and a total of $40,830. It is ready to send.

Verdict: Blocked.

  • Mantel shelf too close to the opening. The mantel shelf is 12 inches above the opening; a wood shelf needs 14 inches and a non-combustible shelf needs 6 inches.

5. Model homes on propane: The agent resubmits after fixing the errors

The agent's request. Please quote 6 Heatilator Rave 36 gas fireplaces on propane, each with the IntelliFire Touch remote, the Wi-Fi module, the black clean face trim, fade-resistant black glass interior panels, crystal glass media, LED accent lights and a Heat-Zone kit running 20 feet. The venting is 10 feet horizontal and 6 feet vertical with 2 elbows, ending through the wall, with the propane conversion kit. Each has a 59 inch wood mantel shelf 16 inches above the opening. The rooms total 3,000 square feet. The quote states 114,000 BTU per hour in total and a total of $40,830. It is ready to send.

Verdict: Allowed.

  • Quote summary. 6 fireplace(s), 114,000 BTU per hour in total, list price $40,830, net $40,830 (illustrative prices, not Heatilator prices).

6. Lodge, roof vent: Two Crave 48 fireplaces vented through the roof

The agent's request. Please quote 2 Heatilator Crave 48 gas fireplaces on natural gas, each with the IntelliFire Touch remote, a fan, the black clean face trim and a Passive Heat kit. The venting is 4 feet horizontal and 6 feet vertical with 5 elbows, ending through the roof and passing through an attic. The rooms total 2,400 square feet. The discount is $2,349. The quote states 62,000 BTU per hour in total and a total of $12,335. It is ready to send.

Verdict: Blocked.

  • Too many vent elbows. The vent run has 5 elbows; the limit is 4.
  • Roof termination needs vertical rise. The vent ends through the roof with a vertical rise of 6 feet; a roof termination needs at least 8 feet of rise.
  • Attic pass needs the insulation shield. The vent passes through an attic and the quote has no UNIV-AS2 attic insulation shield.
  • Discount above 15 percent. A discount of $2,349 on a list price of $14,684 is more than the 15 percent limit.
  • Discount above 10 percent. A discount of $2,349 on a list price of $14,684 is more than 10 percent and needs a manager to approve it.

7. Lodge, roof vent: The agent resubmits after fixing the errors

The agent's request. Please quote 2 Heatilator Crave 48 gas fireplaces on natural gas, each with the IntelliFire Touch remote, a fan, the black clean face trim and a Passive Heat kit. The venting is 4 feet horizontal and 12 feet vertical with 4 elbows, ending through the roof and passing through an attic, with the UNIV-AS2 attic insulation shield. The rooms total 2,400 square feet. The discount is $1,816. The quote states 62,000 BTU per hour in total and a total of $13,318. It is ready to send.

Verdict: Needs approval.

  • Discount above 10 percent. A discount of $1,816 on a list price of $15,134 is more than 10 percent and needs a manager to approve it.
  • Quote summary. 2 fireplace(s), 62,000 BTU per hour in total, list price $15,134, net $13,318 (illustrative prices, not Heatilator prices).

8. Lodge, roof vent: The agent resubmits after fixing the errors

The agent's request. Please quote 2 Heatilator Crave 48 gas fireplaces on natural gas, each with the IntelliFire Touch remote, a fan, the black clean face trim and a Passive Heat kit. The venting is 4 feet horizontal and 12 feet vertical with 4 elbows, ending through the roof and passing through an attic, with the UNIV-AS2 attic insulation shield. The rooms total 2,400 square feet. The discount is $1,362. The quote states 62,000 BTU per hour in total and a total of $13,772. It is ready to send.

Verdict: Allowed.

  • Quote summary. 2 fireplace(s), 62,000 BTU per hour in total, list price $15,134, net $13,772 (illustrative prices, not Heatilator prices).

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a quote for Heatilator direct-vent gas fireplaces from HNI's hearth business: Novus, Rave and Crave models with controls, fronts, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the product rules and returns a verdict, every reason, a line-item quote and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote 12 Heatilator Novus 42 (NDV4842I-B) gas fireplaces on natural gas, each with the IntelliFire Touch remote, a fan. The venting is 25 feet horizontal and 12 feet vertical with 2 elbows, ending through the wall on vinyl siding. The rest of the request is on screen. The quote states 384,000 BTU per hour in total and a total of $93,840.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with six findings, all in one answer. The control chosen is not offered on this series; the Novus uses the SmartRemote or TotalRemote, and the Rave and Crave use the IntelliFire Touch remote or wall switches. An interior option is quoted that this series does not offer; the Novus has the Weathered panels, and the black glass panels, media and LED accent lights belong to the Rave and Crave. The horizontal vent run is 25 feet; the limit is 20 feet (20 feet, or 60 feet with a power vent kit). The other three are on screen.
  6. The validator returned six blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other and against the stated total.
  7. What this shows: for options that exist on one series only, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the control to TotalRemote, the interior panels to weathered interior panels, the power vent kit to yes, the VPK-DV vinyl protection kit to yes and the shelf length to 72 inches.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. The validator also returns the line-item quote. It starts with Heatilator Novus 42 (NDV4842I-B) direct-vent gas fireplace and Powered fan; the other ten lines are on screen.
  13. All six earlier findings are cleared, and the validator's total, $93,840, matches the quote.
  14. Six problems caught in one call, fixed in one pass, and a clean $93,840 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.