Predictika · Capsule filling machine orders

An AI sales agent's capsule filling machine order, checked before it goes out

An AI sales agent prepares an order for a pharmaceutical manufacturer: the capsule filling machine, its environment (open, clean room or containment), the output, the capsule size, the media to fill, the dosing stations and trolleys, the weighing, options, a discount and the total it states. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how a Modu-C capsule filler is configured and priced, and returns a verdict, every reason and the figures it computed.

Scope: Harro Höfliger Modu-C capsule filling machines: Modu-C LS, CS and MS with open, clean room or containment configurations, dosing trolleys and weighing. See everything this validator covers

This validator models Modu-C capsule filler orders, not just the scenarios shown. An asterisk marks an item that is illustrative.

  • Machines — Modu-C LS (up to 25,000 capsules an hour), Modu-C CS (43,500) and Modu-C MS (up to 100,000), each with its output limit.
  • Environment — barrier-free production, clean room, or the containment configuration for potent products up to OEB 5.
  • Filling — up to three media per capsule (powder, pellets, tablets, mini-tablets, liquids, capsule-in-capsule) on dosing trolleys of up to three stations each; capsule sizes 00 to 3.
  • Checking and options — in-process (IPC) weighing or integrated 100% weighing, capsule deduster, AMV mass sensor, an IQ/OQ qualification package* and operator training*.
  • Commercial — machine, environment, station, media, weighing and option charges, rep discount authority, approval for very large orders, and the stated total.

Any Modu-C capsule filler order that touches these rules is in scope — not only the scenarios pictured here. Not covered: other Harro Höfliger machine families, inhaler and blister lines, installation and freight, and taxes. Machine names, output figures, environments, media, trolley and weighing features come from the company's website and trade-press articles; prices and other limits are typical, not published by Harro Höfliger. See the fine print at the end of the page.

The AI sales agentBuilds the capsule filler order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
A machine whose output limit is below the output the customer needsOnly with care
The limit is a number per model compared with a requested figure; it works, but every model needs its own rule.
Machine and required output are in one request and compared on every call.
A potent product that needs the containment configurationOnly with workarounds
Exposure band, environment and weighing are linked across fields, so they become separate cross-field rules that interact.
Product potency, environment and weighing are checked together.
Dosing stations, trolleys and the number of media per capsuleOnly with workarounds
Stations per trolley and media per capsule are counting rules over several fields; each new option adds another count to maintain.
Counts are computed on every call and compared with what the order has.
Capsule size limits for tablets and capsule-in-capsule, and features missing on the smallest modelOnly with care
Each is an eligibility rule per option and model; the list grows with the catalog.
Model, size and filling choices are checked together.
A stated total that must equal the machine, environment, stations, media, weighing and options, less discountOnly with care
Price rules can compute it, but the figure the agent stated has to be compared by a rule someone writes and maintains.
The stated total travels with the order and is compared with the computed total on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the order is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrive in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the order; approval findings need a person to sign off; everything else is computed.

1The order needs 25,001 capsules an hour; the selected machine fills up to 25,000 capsules an hour.
2The order needs 43,501 capsules an hour; the selected machine fills up to 43,500 capsules an hour.
3The order needs 100,001 capsules an hour; the selected machine fills up to 100,000 capsules an hour.
4The order needs 22,501 capsules an hour, more than 90 percent of the 25,000 the machine fills; a person should confirm the output.
5A capsule is filled with 1 to 3 media; the order has 4.
6A capsule is filled with 1 to 3 media; the order has 0.
7The order fills 3 media, and has only 2 dosing stations; each medium needs its own station.
84 dosing stations need at least 2 trolleys of up to 3 stations each, and the order has 1 trolley.
91 dosing station need at least 1 trolley of up to 3 stations each, and the order has 0 trolleys.
10A product in exposure band OEB 4 needs the containment configuration.
11Tablets are placed in the larger capsule sizes 00 and 0; the order has a smaller size.
12A capsule-in-capsule filling needs an outer capsule of size 00 or 0; the order has a smaller size.
13Liquid filling is offered on the Modu-C CS and MS, and the order has a Modu-C LS.
14Integrated 100% weighing is offered on the Modu-C CS and MS, and the order has a Modu-C LS.
15The containment configuration is delivered with weighing of the capsules inside the containment; the order has none.
16The AMV sensor determines the mass of powders and other solids; the order fills liquids only.
17The order has no installation and operational qualification package; a person should confirm the customer will qualify the machine.
18A discount of 6 percent is above the 5 percent a sales rep can give; a person should approve it.
19A discount of 10 percent is above the 5 percent a sales rep can give; a person should approve it.
20A discount of 11 percent is above the 10 percent that can be approved.
21An order total of $4,015,000 is at or above $4,000,000; a person should approve it.
22The order states a total of $964,000; the validator computes $965,000.
23The order states a total of $975,000; the validator computes $965,000.
24The order needs 30,000 capsules an hour; the selected machine fills up to 25,000 capsules an hour.
25The order fills 4 media, and has only 1 dosing station; each medium needs its own station.
26A product in exposure band OEB 5 needs the containment configuration.
27A discount of 14 percent is above the 10 percent that can be approved.
28The order states a total of $1,000; the validator computes $916,000.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Potent powder: A Modu-C CS for a potent powder in an open environment at 50,000 capsules an hour

The agent's request. Please quote a Modu-C CS for barrier-free production, filling powder and pellets in size 0 capsules at 50,000 capsules an hour for a product in exposure band OEB 5, with 2 dosing stations on 1 trolley and integrated 100% weighing, with the capsule deduster and the IQ/OQ qualification package. The order states a total of $1,415,000. It is ready to send.

Verdict: Blocked.

  • Output above the machine capacity. The order needs 50,000 capsules an hour; the selected machine fills up to 43,500 capsules an hour.
  • High-potency product needs containment. A product in exposure band OEB 5 needs the containment configuration.
  • Stated total does not match. The order states a total of $1,415,000; the validator computes $1,715,000.

2. Potent powder: The agent resubmits after fixing the errors

The agent's request. Please quote a Modu-C MS for the containment configuration, filling powder and pellets in size 0 capsules at 50,000 capsules an hour for a product in exposure band OEB 5, with 2 dosing stations on 1 trolley and integrated 100% weighing, with the capsule deduster and the IQ/OQ qualification package. The order states a total of $3,765,000. It is ready to send.

Verdict: Allowed.

  • Order summary. 2 media in 2 dosing stations on 1 trolley; machine total $3,765,000.

3. Tablet and powder capsule: A Modu-C MS with tablets in a size 1 capsule and four stations on one trolley

The agent's request. Please quote a Modu-C MS for barrier-free production, filling powder, tablets and a liquid in size 1 capsules at 60,000 capsules an hour for a product in exposure band OEB 3, with 4 dosing stations on 1 trolley and integrated 100% weighing, with the capsule deduster, the AMV sensor and the IQ/OQ qualification package, and a discount of 8 percent. The order states a total of $2,745,000. It is ready to send.

Verdict: Blocked.

  • Too many stations for the trolleys. 4 dosing stations need at least 2 trolleys of up to 3 stations each, and the order has 1 trolley.
  • Tablets need a larger capsule. Tablets are placed in the larger capsule sizes 00 and 0; the order has a smaller size.
  • Stated total does not match. The order states a total of $2,745,000; the validator computes $2,995,000.
  • Discount above the rep limit. A discount of 8 percent is above the 5 percent a sales rep can give; a person should approve it.

4. Tablet and powder capsule: The agent resubmits after fixing the errors

The agent's request. Please quote a Modu-C MS for barrier-free production, filling powder and tablets in size 00 capsules at 60,000 capsules an hour for a product in exposure band OEB 3, with 3 dosing stations on 1 trolley and integrated 100% weighing, with the capsule deduster, the AMV sensor and the IQ/OQ qualification package, and a discount of 8 percent. The order states a total of $2,921,000. It is ready to send.

Verdict: Needs approval.

  • Discount above the rep limit. A discount of 8 percent is above the 5 percent a sales rep can give; a person should approve it.
  • Order summary. 2 media in 3 dosing stations on 1 trolley; machine total $2,921,000.

5. Tablet and powder capsule: The agent resubmits after fixing the errors

The agent's request. Please quote a Modu-C MS for barrier-free production, filling powder and tablets in size 00 capsules at 60,000 capsules an hour for a product in exposure band OEB 3, with 3 dosing stations on 1 trolley and integrated 100% weighing, with the capsule deduster, the AMV sensor and the IQ/OQ qualification package, and a discount of 4 percent. The order states a total of $3,048,000. It is ready to send.

Verdict: Allowed.

  • Order summary. 2 media in 3 dosing stations on 1 trolley; machine total $3,048,000.

6. Powder and liquid capsule: A Modu-C LS for a powder and liquid capsule with 100 percent weighing

The agent's request. Please quote a Modu-C LS for barrier-free production, filling powder and a liquid in size 0 capsules at 18,000 capsules an hour for a product in exposure band OEB 3, with 1 dosing station on 1 trolley and integrated 100% weighing, with the capsule deduster. The order states a total of $950,000. It is ready to send.

Verdict: Blocked.

  • Fewer dosing stations than media. The order fills 2 media, and has only 1 dosing station; each medium needs its own station.
  • Liquid filling not on the Modu-C LS. Liquid filling is offered on the Modu-C CS and MS, and the order has a Modu-C LS.
  • 100% weighing not on the Modu-C LS. Integrated 100% weighing is offered on the Modu-C CS and MS, and the order has a Modu-C LS.
  • Stated total does not match. The order states a total of $950,000; the validator computes $1,100,000.
  • No qualification package. The order has no installation and operational qualification package; a person should confirm the customer will qualify the machine.

7. Powder and liquid capsule: The agent resubmits after fixing the errors

The agent's request. Please quote a Modu-C CS for barrier-free production, filling powder and a liquid in size 0 capsules at 18,000 capsules an hour for a product in exposure band OEB 3, with 2 dosing stations on 1 trolley and integrated 100% weighing, with the capsule deduster and the IQ/OQ qualification package. The order states a total of $1,745,000. It is ready to send.

Verdict: Allowed.

  • Order summary. 2 media in 2 dosing stations on 1 trolley; machine total $1,745,000.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order for a pharmaceutical manufacturer: the capsule filling machine, its environment (open, clean room or containment), the output, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of how a Modu-C capsule filler is configured and priced, and returns a verdict, every reason and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote a Modu-C LS for barrier-free production, filling powder and a liquid in size 0 capsules at 18,000 capsules an hour for a product in exposure band OEB 3. The order states a total of $950,000. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with four findings and one approval, all in one answer. The order fills 2 media, and has only 1 dosing station; each medium needs its own station. Liquid filling is offered on the Modu-C CS and MS, and the order has a Modu-C LS. Integrated 100% weighing is offered on the Modu-C CS and MS, and the order has a Modu-C LS. The other one is on screen.
  6. The validator returned four blocking findings and one approval in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the order are checked against each other and against the stated total.
  7. What this shows: for a stated total that must equal the machine, environment, stations, media, weighing and options, less discount, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the machine to Modu-C CS, the dosing stations to 2 and the stated total to $1,745,000. It sets the IQ/OQ qualification package* to yes.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. The validator also returns the line-item quote. It starts with Modu-C CS capsule filling machine and Dosing station; the other five lines are on screen.
  13. All five earlier findings are cleared, and the validator's total, $1,745,000, matches the order.
  14. Five problems caught in one call, fixed in one pass, and a clean $1,745,000 order. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.