Predictika · Furniture fittings

An AI sales agent's ArciTech drawer quote, checked before it goes out

An AI sales agent prepares an ArciTech drawer order for a kitchen: the drawer or pot-and-pan type, side profile and side element, rear panel, Actro runner, Push to open Silent unit, synchronisation and stabiliser options, the load each drawer carries, and the number of sets and items it states. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the figures and order numbers Hettich publishes and returns a verdict, every reason and the figures it computed.

Scope: ArciTech drawers and pot-and-pan drawers: side profile and length, side elements, rear panels, Actro runners, Push to open Silent units, synchronisation and stabiliser. See everything this validator covers

This validator models an ArciTech drawer order for one cabinet design at a time, based on the public Hettich ArciTech Quick finder (2021) and the ArciTech catalogues, not just the scenarios shown below.

  • Sides and lengths — a side profile must be a published height (94 or 126 mm) with a nominal length the catalogue lists, and the drawer system height must match what the profile and side element give. TopSide sets start at 400 mm, railing sets need the right number of sets for the system height, and a plain side cannot be used on a pot-and-pan drawer where a side element is needed.
  • Rear panels — steel rear panels are offered only for the system heights and cabinet widths the Quick finder lists, and the order number depends on height, width and colour.
  • Actro runners and load — XS runners (up to 10 kg) are offered up to 350 mm, XL runners (up to 70 kg) from 450 mm, and the load each drawer carries must stay within the runner class. The runner capacity the quote states must match the class.
  • Push to open Silent — the unit must be one of the four Hettich lists, made for the runner class quoted, offered for the nominal length and suited to the drawer weight. The Hettich selection chart is also checked: a weaker unit than the chart recommends, or a width the chart does not cover, goes to a person, as does a wide cabinet without synchronisation or a wide cabinet with a tall front and no stabiliser.
  • Totals — the sets and items per drawer (side set, rear panel, side elements, runner, unit and options) times the number of drawers must equal the total the quote states.

Any ArciTech order that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (Hettich does not publish list prices, so this page shows no price build-up), cabinet side thickness, synchronisation bar lengths and connectors, cut sizes, minimum cabinet depth, screw counts, other Hettich drawer systems, and installation on site.

The AI sales agentBuilds the drawer order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Rear panels and side elements that exist only for some heights, lengths and widthsOnly with workarounds
Each combination of profile height, length, width and colour has its own order number or none at all. A rules-based CPQ needs a compatibility table or one rule per row, and every catalogue update means editing them.		The published rows are matched on every call, and a combination that does not exist is reported with the reason.
Runner class, load and length togetherOnly with care
The runner class limits the load and the length, and the Push to open Silent unit adds a class, a length range and a weight window of its own.		The runner, the unit, the length and the load are compared together, in any order.
Approvals taken from a selection chartOnly with care
The chart gives a recommendation by drawer type, length and cabinet width, which is a lookup and a comparison rather than a single rule.		The chart recommendation is looked up on every call and compared with the unit quoted.
Sets and items the quote statesOnly with care
The total depends on the side element, the options and the number of drawers, so a rule has to recompute it and compare.		The stated total is a field in the request, compared with the computed one on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a person often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1ArciTech side profiles come in 94 mm and 126 mm heights; the quote has 110 mm.
2Steel rear panels are offered only for 94 and 186 mm system heights; the quote has 110 mm.
3ArciTech nominal lengths are 270, 300, 350, 400, 450, 500, 550 and 650 mm; the quote has 600 mm.
4A plain drawer has the same system height as its side profile; the quote has a 126 mm system height on a 94 mm side profile.
5Pot-and-pan drawers are offered at 186, 218, 250 and 282 mm system height; the quote has 200 mm.
6A pot-and-pan drawer needs a lengthwise railing, a TopSide or a DesignSide; the quote has none.
7Side elements (railing, TopSide, DesignSide) are for pot-and-pan drawers; the quote puts one on a plain drawer.
8The quote has 1 railing set(s) per drawer; this system height needs 2.
9TopSide and DesignSide fit only 94 mm profiles with 186 or 218 mm system height and 126 mm profiles with 218 or 250 mm; the quote has a 94 mm profile with 250 mm system height.
10TopSide sets start at 400 mm nominal length; the quote has 350 mm.
11TopSide and DesignSide fit only 94 mm profiles with 186 or 218 mm system height and 126 mm profiles with 218 or 250 mm; the quote has a 126 mm profile with 186 mm system height.
12Steel rear panels are offered only for 94 and 186 mm system heights; the quote has 126 mm.
13Steel rear panels are offered for cabinet widths of 275, 300, 350, 400, 450, 500, 550, 600, 700, 800, 900, 1000 and 1200 mm; the quote has 750 mm.
14XS Actro runners (up to 10 kg) are offered at 270, 300 and 350 mm; the quote has 400 mm.
15XL Actro runners (up to 70 kg) are offered from 450 mm; the quote has 400 mm.
16The drawer will carry 41 kg; the quoted Actro runner takes up to 40 kg.
17The quote states a runner capacity of 70 kg; the quoted runner class gives 40 kg.
18The quote states 15 sets and items in total; the quoted drawers give 12.
19The quote needs at least one drawer; it has 0.
20The Push to open Silent unit on the quote is made for a different Actro runner class than the one quoted.
21The Push to open Silent unit on the quote is offered for 270 to 350 mm nominal length; the quote has 500 mm.
22The Push to open Silent unit on the quote is for a total weight of 0 to 9 kg; the drawer will carry 25 kg.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. TopSide pot-and-pan drawers: Six TopSide pot-and-pan drawers with steel rear panels for a kitchen island

    
The agent's request. Please quote 6 ArciTech pot-and-pan drawers, 94 mm side profile, system height 218 mm, TopSide sides, nominal length 350 mm, steel rear panel, white, in a 900 mm wide cabinet with a 300 mm front panel. Each drawer carries 30 kg on L Actro runners. For the options, there is no Push to open Silent unit, synchronisation is not included and the stabiliser is not included. The quote states 40 kg for the runner and 18 sets and items in total. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • TopSide not offered at this length. TopSide sets start at 400 mm nominal length; the quote has 350 mm.
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  • Steel rear panel not offered at this height. Steel rear panels are offered only for 94 and 186 mm system heights; the quote has 218 mm.
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  • Stated parts total does not match. The quote states 18 sets and items in total; the quoted drawers give 24.
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2. TopSide pot-and-pan drawers: The agent resubmits after fixing the errors

    
The agent's request. Please quote 6 ArciTech pot-and-pan drawers, 94 mm side profile, system height 218 mm, TopSide sides, nominal length 400 mm, wooden rear panel, white, in a 900 mm wide cabinet with a 300 mm front panel. Each drawer carries 30 kg on L Actro runners. For the options, there is no Push to open Silent unit, synchronisation is not included and the stabiliser is not included. The quote states 40 kg for the runner and 24 sets and items in total. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 6 drawer(s), each with 4 sets and items, 24 in total; Actro L runner takes up to 40 kg.
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3. Push to open Silent, synchronisation and stabiliser: Eight wide pot-and-pan drawers with a Push to open Silent unit and railing sides

    
The agent's request. Please quote 8 ArciTech pot-and-pan drawers, 94 mm side profile, system height 186 mm, railing sides with 2 railing set(s) per drawer, nominal length 450 mm, steel rear panel, anthracite, in a 900 mm wide cabinet with a 500 mm front panel. Each drawer carries 35 kg on L Actro runners. For the options, the Push to open Silent unit is 9 241 038, synchronisation is not included and the stabiliser is not included. The quote states 40 kg for the runner and 48 sets and items in total. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Railing sets do not match the system height. The quote has 2 railing set(s) per drawer; this system height needs 1.
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  • Push to open Silent unit does not suit this runner. The Push to open Silent unit on the quote is made for a different Actro runner class than the one quoted.
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  • Push to open Silent unit not offered at this length. The Push to open Silent unit on the quote is offered for 270 to 350 mm nominal length; the quote has 450 mm.
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  • Total weight outside the unit range. The Push to open Silent unit on the quote is for a total weight of 0 to 9 kg; the drawer will carry 35 kg.
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  • Push to open Silent unit below the recommendation. For a 900 mm cabinet and 450 mm nominal length, the Hettich selection chart recommends a stronger Push to open Silent unit than the one quoted.
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  • Synchronisation recommended. Hettich recommends the synchronisation option for cabinets 600 mm wide and over; the quote has none (900 mm cabinet).
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  • Front stabiliser recommended. Hettich recommends a front stabiliser for cabinets wider than 600 mm with front panels higher than 450 mm; the quote has none (900 mm wide, 500 mm front panel).
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4. Push to open Silent, synchronisation and stabiliser: The agent resubmits after fixing the errors

    
The agent's request. Please quote 8 ArciTech pot-and-pan drawers, 94 mm side profile, system height 186 mm, railing sides with 1 railing set(s) per drawer, nominal length 450 mm, steel rear panel, anthracite, in a 900 mm wide cabinet with a 500 mm front panel. Each drawer carries 35 kg on L Actro runners. For the options, the Push to open Silent unit is 9 241 050, synchronisation is not included and the stabiliser is not included. The quote states 40 kg for the runner and 40 sets and items in total. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • Synchronisation recommended. Hettich recommends the synchronisation option for cabinets 600 mm wide and over; the quote has none (900 mm cabinet).
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  • Front stabiliser recommended. Hettich recommends a front stabiliser for cabinets wider than 600 mm with front panels higher than 450 mm; the quote has none (900 mm wide, 500 mm front panel).
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  • Order summary. 8 drawer(s), each with 5 sets and items, 40 in total; Actro L runner takes up to 40 kg.
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5. Push to open Silent, synchronisation and stabiliser: The agent resubmits after fixing the errors

    
The agent's request. Please quote 8 ArciTech pot-and-pan drawers, 94 mm side profile, system height 186 mm, railing sides with 1 railing set(s) per drawer, nominal length 450 mm, steel rear panel, anthracite, in a 900 mm wide cabinet with a 500 mm front panel. Each drawer carries 35 kg on L Actro runners. For the options, the Push to open Silent unit is 9 241 050, synchronisation is included and the stabiliser is included. The quote states 40 kg for the runner and 56 sets and items in total. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 8 drawer(s), each with 7 sets and items, 56 in total; Actro L runner takes up to 40 kg.
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6. Steel rear panels and XS runners: Twelve plain drawers with steel rear panels and XS runners

    
The agent's request. Please quote 12 ArciTech drawers, 94 mm side profile, system height 94 mm, plain sides, nominal length 450 mm, steel rear panel, silver, in a 750 mm wide cabinet with a 130 mm front panel. Each drawer carries 8 kg on XS Actro runners. For the options, there is no Push to open Silent unit, synchronisation is not included and the stabiliser is not included. The quote states 10 kg for the runner and 36 sets and items in total. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Steel rear panel not offered at this width. Steel rear panels are offered for cabinet widths of 275, 300, 350, 400, 450, 500, 550, 600, 700, 800, 900, 1000 and 1200 mm; the quote has 750 mm.
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  • XS runner not offered at this length. XS Actro runners (up to 10 kg) are offered at 270, 300 and 350 mm; the quote has 450 mm.
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7. Steel rear panels and XS runners: The agent resubmits after fixing the errors

    
The agent's request. Please quote 12 ArciTech drawers, 94 mm side profile, system height 94 mm, plain sides, nominal length 450 mm, wooden rear panel, silver, in a 750 mm wide cabinet with a 130 mm front panel. Each drawer carries 8 kg on L Actro runners. For the options, there is no Push to open Silent unit, synchronisation is not included and the stabiliser is not included. The quote states 40 kg for the runner and 36 sets and items in total. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 12 drawer(s), each with 3 sets and items, 36 in total; Actro L runner takes up to 40 kg.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an ArciTech drawer order for a kitchen: the drawer or pot-and-pan type, side profile and side element, rear panel, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the figures and order numbers Hettich publishes and returns a verdict, every reason and the figures it computed.
    2. 
      
  2. I will start with the first request by the agent.
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  3. The agent says. Please quote 8 ArciTech pot-and-pan drawers, 94 mm side profile, system height 186 mm, railing sides with 2 railing set(s) per drawer. Each drawer carries 35 kg on L Actro runners. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
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  5. Blocked, with four findings and three approvals, all in one answer. The quote has 2 railing set(s) per drawer; this system height needs 1. The Push to open Silent unit on the quote is made for a different Actro runner class than the one quoted. The Push to open Silent unit on the quote is offered for 270 to 350 mm nominal length; the quote has 450 mm. The other one is on screen.
    6. 
      
  6. The validator returned four blocking findings and three approvals in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
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  7. What this shows: for rear panels and side elements that exist only for some heights, lengths and widths, a rules-based CPQ can do this only with workarounds.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the railing sets per drawer to 1, the push to open Silent unit to 9 241 050 and the stated sets and items in total as to 40.
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  10. It calls the validator again.
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  11. Not blocked, but held for a person.
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  12. The four blocking findings are cleared; two approvals remain for a person: synchronisation recommended and front stabiliser recommended.
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  13. The agent resubmits once more.
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  14. The revised request. It changes the synchronisation to yes, the stabiliser to yes and the stated sets and items in total as to 56.
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  15. It calls the validator once more.
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  16. This time the validator clears it.
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  17. Both earlier findings are cleared, and the validator's figure matches the quote.
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  18. Seven problems caught in one call, fixed in two passes, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    19.