Predictika · Industrial cutting equipment

An AI sales agent's plasma cutter order, checked before it goes out

An AI sales agent prepares an order for a Hypertherm Powermax45 SYNC plasma cutter: the region and input voltage, the power supply option, the torch and lead length, and the catalog part number it states, along with the generator and gas supply the customer has. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the ordering tables in Hypertherm's public Powermax family catalog and returns a verdict, every reason and the catalog part number. The catalog carries no prices, so this validator produces no price build-up.

Scope: Powermax45 SYNC orders: CSA and CE/CCC voltages, power supply option, torch and lead length, catalog part number, generator and gas supply. See everything this validator covers

This validator models orders for one Hypertherm product, the Powermax45 SYNC, based on the ordering tables and specifications in the public Powermax family catalog, not just the scenarios shown below.

  • Standard system configurations — 11 CSA configurations (200–240 V single-phase) and 8 CE/CCC configurations (400 V three-phase and 230 V single-phase) listed in the catalog, each with its part number: 75° hand torches with 6.1 m (20’) or 15.2 m (50’) leads, the 75° and 15° hand torch pair, 180° full-length machine torches with 7.6 m (25’) or 15.2 m (50’) leads, with and without remote pendant where listed, and the machine torch and hand torch pair.
  • Power supplies on their own — the 10 custom-configuration power supplies (standard, with CPC port and voltage divider, and with serial port added), for which the torch, work cable and cartridge are selected separately.
  • Stated figures — the part number the quote states is compared with the catalog on every call; a generator below the 12.5 kVA the catalog gives for full 45 A output, or a gas supply below its recommended 400 scfh, goes to a person.
  • Combinations the catalog does not list — for example a machine torch on a standard power supply, or any 480 V CSA system with a torch — go to a person as custom configurations.

Any order for a Powermax45 SYNC is in scope — not only the scenarios pictured here. Not covered: prices (the catalog has none), the Powermax30, 33, 65, 85, 105 and 125 models, cartridges, work cables and accessories, and cutting performance for a specific job.

The AI sales agentBuilds the plasma cutter order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

Click to expand

Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
A part number the agent states that does not match the configurationOnly with workarounds
The part number is derived from the region, voltage, power supply option and torch, so a rules-based CPQ needs a lookup table for every combination and a check against whatever the agent wrote; one catalog update and the table is out of date.
The stated part number is a field in the request and is compared with the catalog part number computed from the choices on every call.
Combinations the catalog does not listOnly with care
Valid combinations are easy to enter; the many that are not listed (a machine torch on a standard power supply, a 480 V system with a torch) need a separate "send to a person" path, which is easy to leave out.
Listed configurations are allowed, impossible ones are blocked, and unlisted ones come back as approvals.
Customer site limits the catalog givesOnly with workarounds
The generator rating and gas flow live in the customer's site, not in the product model, so a rules-based CPQ rarely asks for them or compares them with the catalog figures.
They are fields in the request, compared with the catalog figures; a shortfall comes back as an approval.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the order is saved or a step is completed, so a person often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

Click to expand

Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1This combination is not one of the standard system configurations in the catalog; it would be a custom configuration in which the power supply, torch, work cable and cartridge are selected separately, so a person should confirm it.
2The catalog lists Powermax45 SYNC power supplies as CSA (200-240 V single-phase or 480 V three-phase) and CE/CCC (230 V single-phase or 400 V three-phase); this region and input voltage combination is not offered.
3The quote states part number 088561; the catalog lists part number 088560 for this configuration.
4The quote states part number 088562; the catalog lists part number 088560 for this configuration.
5The quote states part number 088580; the catalog lists no part number for this combination of power supply and torch.
6The generator is rated 12 kVA; the catalog gives 12.5 kVA (10 kW) for full 45 A output; a person should confirm the output that can be expected.
7The gas supply is 399 scfh; the catalog recommends a gas inlet flow of 400 scfh (6.7 scfm) at 90 psi; a person should confirm.
8The generator is rated 8 kVA; the catalog gives 12.5 kVA (10 kW) for full 45 A output; a person should confirm the output that can be expected.
9The gas supply is 300 scfh; the catalog recommends a gas inlet flow of 400 scfh (6.7 scfm) at 90 psi; a person should confirm.
10The quote states part number 088559; the catalog lists part number 088560 for this configuration.

Scenarios and results

Click to expand

The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Wrong part number: A Powermax45 SYNC for the Americas with a machine torch

The agent's request. Please quote a Powermax45 SYNC for the Americas (CSA), 230 V single-phase, with a power supply with CPC port and voltage divider and a 180-degree full-length machine torch with a 7.6 m (25 ft) lead. The quote states catalog part number 088582. It is ready to send.

Verdict: Blocked.

  • Stated part number is wrong. The quote states part number 088582; the catalog lists part number 088580 for this configuration.

2. Wrong part number: The agent resubmits after fixing the errors

The agent's request. Please quote a Powermax45 SYNC for the Americas (CSA), 230 V single-phase, with a power supply with CPC port and voltage divider and a 180-degree full-length machine torch with a 7.6 m (25 ft) lead. The quote states catalog part number 088580. It is ready to send.

Verdict: Allowed.

  • Order summary. Powermax45 SYNC standard system configuration, catalog part number 088580; output 9 to 45 A (6.9 kW); catalog recommended cut 16 mm (5/8 in), hand-cutting severance 29 mm (1-1/8 in).

3. Input voltage for the region: A Powermax45 SYNC for Europe with a hand torch

The agent's request. Please quote a Powermax45 SYNC for Europe (CE/CCC), 480 V three-phase, with a standard power supply and a 75-degree hand torch with a 6.1 m (20 ft) lead. The quote states catalog part number 088565. It is ready to send.

Verdict: Blocked.

  • Voltage not offered in this region. The catalog lists Powermax45 SYNC power supplies as CSA (200-240 V single-phase or 480 V three-phase) and CE/CCC (230 V single-phase or 400 V three-phase); this region and input voltage combination is not offered.

4. Input voltage for the region: The agent resubmits after fixing the errors

The agent's request. Please quote a Powermax45 SYNC for Europe (CE/CCC), 400 V three-phase, with a standard power supply and a 75-degree hand torch with a 6.1 m (20 ft) lead. The quote states catalog part number 088565. It is ready to send.

Verdict: Allowed.

  • Order summary. Powermax45 SYNC standard system configuration, catalog part number 088565; output 9 to 45 A (6.9 kW); catalog recommended cut 16 mm (5/8 in), hand-cutting severance 29 mm (1-1/8 in).

5. Generator, gas supply and part number: A Powermax45 SYNC for the Americas with machine and hand torches

The agent's request. Please quote a Powermax45 SYNC for the Americas (CSA), 230 V single-phase, with a power supply with CPC port and voltage divider and a 180-degree machine torch with a 7.6 m (25 ft) lead and a 75-degree hand torch with a 6.1 m (20 ft) lead, with remote pendant. The customer will run it from a 8 kVA generator. Their gas supply delivers 300 scfh. The quote states catalog part number 088582. It is ready to send.

Verdict: Blocked.

  • Stated part number is wrong. The quote states part number 088582; the catalog lists part number 088583 for this configuration.
  • Generator below the catalog requirement. The generator is rated 8 kVA; the catalog gives 12.5 kVA (10 kW) for full 45 A output; a person should confirm the output that can be expected.
  • Gas supply below the catalog recommendation. The gas supply is 300 scfh; the catalog recommends a gas inlet flow of 400 scfh (6.7 scfm) at 90 psi; a person should confirm.

6. Generator, gas supply and part number: The agent resubmits after fixing the errors

The agent's request. Please quote a Powermax45 SYNC for the Americas (CSA), 230 V single-phase, with a power supply with CPC port and voltage divider and a 180-degree machine torch with a 7.6 m (25 ft) lead and a 75-degree hand torch with a 6.1 m (20 ft) lead, with remote pendant. The customer will run it from a 8 kVA generator. Their gas supply delivers 300 scfh. The quote states catalog part number 088583. It is ready to send.

Verdict: Needs approval.

  • Generator below the catalog requirement. The generator is rated 8 kVA; the catalog gives 12.5 kVA (10 kW) for full 45 A output; a person should confirm the output that can be expected.
  • Gas supply below the catalog recommendation. The gas supply is 300 scfh; the catalog recommends a gas inlet flow of 400 scfh (6.7 scfm) at 90 psi; a person should confirm.
  • Order summary. Powermax45 SYNC standard system configuration, catalog part number 088583; output 9 to 45 A (6.9 kW); catalog recommended cut 16 mm (5/8 in), hand-cutting severance 29 mm (1-1/8 in).

7. Generator, gas supply and part number: The agent resubmits after fixing the errors

The agent's request. Please quote a Powermax45 SYNC for the Americas (CSA), 230 V single-phase, with a power supply with CPC port and voltage divider and a 180-degree machine torch with a 7.6 m (25 ft) lead and a 75-degree hand torch with a 6.1 m (20 ft) lead, with remote pendant. The customer will run it from a 15 kVA generator. Their gas supply delivers 450 scfh. The quote states catalog part number 088583. It is ready to send.

Verdict: Allowed.

  • Order summary. Powermax45 SYNC standard system configuration, catalog part number 088583; output 9 to 45 A (6.9 kW); catalog recommended cut 16 mm (5/8 in), hand-cutting severance 29 mm (1-1/8 in).

Narration transcript

Click to expand

The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order for a Hypertherm Powermax45 SYNC plasma cutter: the region and input voltage, the power supply option, the torch and lead length, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the ordering tables in Hypertherm's public Powermax family catalog and returns a verdict, every reason and the catalog part number. The catalog carries no prices, so this validator produces no price build-up.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote a Powermax45 SYNC for the Americas (CSA), 230 V single-phase, with a power supply. The customer will run it from a 8 kVA generator. The rest of the request is on screen. The quote states catalog part number 088582.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with one finding and two approvals, all in one answer. The quote states part number 088582; the catalog lists part number 088583 for this configuration.
  6. The validator returned one blocking finding and two approvals in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for a part number the agent states that does not match the configuration, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the stated part number as to 088583.
  10. It calls the validator again.
  11. Not blocked, but held for a person.
  12. The one blocking finding is cleared; two approvals remain for a person: generator below the catalog requirement and gas supply below the catalog recommendation.
  13. The agent resubmits once more.
  14. The revised request. It changes the generator to 15 kVA and the gas supply to 450 scfh.
  15. It calls the validator once more.
  16. This time the validator clears it.
  17. Both earlier findings are cleared, and the validator's figure matches the quote.
  18. Three problems caught in one call, fixed in two passes, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.