Predictika · contract seating quotes

An AI sales agent's SILVER seating quote, checked before it goes out

An AI sales agent prepares a quote for Interstuhl SILVER seating: model, upholstery, aluminium shell and base finish, floor contact, accessories and a quantity discount. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the line and returns a verdict, every reason, a line-item quote and the figures it computed.

Scope: Interstuhl SILVER seating orders (swivel chairs 162S, 262S, 362S; lounge chair; conference chairs 101S, 151S, 191S; conference stool 100S). See everything this validator covers

This validator models SILVER seating quotes, not just the scenarios shown below. Items marked with an asterisk (*) are illustrative.

  • Seating models — the 162S low, 262S medium-high and 362S high executive swivel chairs with synchronous mechanism, the lounge chair, the 101S, 151S and 191S conference chairs with dynamic backrest, and the 100S conference stool.
  • Upholstery, shell and base — fabric, synthetic leather or Nappa leather; blasted silver, brushed silver, white-coated or black-coated aluminium shell; tubular steel base frames and four-star or five-star cast-aluminium swivel bases with their finishes; castors or glides.
  • Accessories and discount — armrest sets*, headrests* and floor protection mats*, a quantity discount that goes to approval above the standard, and a stated total compared with the priced lines.

Any SILVER seating quote that touches these products and rules is in scope — not only the scenarios pictured here. Not covered: the SILVER tables and storage, other Interstuhl families, individual fabric and color codes, delivery, taxes and regional variants. Prices and most rules are typical for this kind of product rather than published by Interstuhl (see the note at the end).

The AI sales agentBuilds the seating quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, the line-item quote and the computed figures.

8 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Bases that depend on the chair modelOnly with care
A product rule per model and base. It works, but each new model or base variant is another set of rules to maintain.
Model and base are in one request and every pairing is checked together.
Finishes that exist only for some base typesOnly with workarounds
Steel frames and cast-aluminium bases offer different finishes, so a selection on one line limits another and the rules interact with each other.
Base type and finish are in one request, so every conflict is found whatever order the choices arrive in.
Floor contact and accessories that depend on the modelOnly with care
Castors, glides, armrests, headrests and mats each need their own comparison with the model and each other; easy to leave out when a model is added.
The conditions are evaluated together on every call.
Quantity discounts with a hard cap and an approval bandOnly with care
A discount schedule plus an approval rule for each band; the cap and the standard have to be kept in step.
The standard for the quantity and the cap are computed on every call; above the standard goes to approval, above the cap is blocked.
A stated total that must equal the priced linesOnly with care
A stated figure is a free-entry field; a rule can compare it with the computed total, but someone has to write and maintain that comparison.
The stated total travels with the quote and is compared with the computed net total on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The SILVER swivel chairs (162S, 262S, 362S) are quoted on a five-star cast-aluminium swivel base.
2The SILVER conference chairs (101S, 151S, 191S) and the conference stool (100S) are quoted on a tubular steel base frame.
3The SILVER lounge chair is quoted on a four-star cast-aluminium base or a tubular steel frame, not a five-star base.
4The lounge chair is quoted in synthetic leather or Nappa leather, not fabric.
5Tubular steel base frames are finished in chrome, black or white; polished and brilliant silver are cast-aluminium finishes.
6The conference chairs, conference stool and lounge chair are quoted on glides; castors are for the swivel chairs.
7Armrests are quoted for the swivel chairs 162S, 262S and 362S only.
813 armrest sets are quoted for 12 chairs; each chair takes one set.
9The headrest is quoted for the 362S executive swivel chair only.
1013 headrests are quoted for 12 chairs; each chair takes one headrest.
11Floor protection mats are quoted with castors; this order uses glides.
12A discount of 8 percent is above the 5 percent that applies to this quantity; a person should approve it.
13Orders below 10 chairs have no standard discount; a person should approve 3 percent.
14A discount of 21 percent is above the 20 percent maximum.
15Orders of 200 or more chairs are priced by the sales team; a person should confirm 200 chairs.
16The order has 0 chairs; at least 1 is needed.
17The quote states a total of $41,381.00; the priced lines give $41,382.00.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Executive suites: Executive swivel chairs ordered on a four-star base

The agent's request. Please quote 24 Interstuhl SILVER 362S executive swivel chair in Nappa leather with a brushed silver aluminium shell, on a four-star cast-aluminium base in polished aluminium, on castors, with 24 armrest sets, 24 headrests and 24 floor protection mats. The quote applies a 5 percent discount. The quote states a total of $82,764.00. It is ready to send.

Verdict: Blocked.

  • Swivel chair needs a five-star base. The SILVER swivel chairs (162S, 262S, 362S) are quoted on a five-star cast-aluminium swivel base.

2. Executive suites: The agent resubmits after fixing the errors

The agent's request. Please quote 24 Interstuhl SILVER 362S executive swivel chair in Nappa leather with a brushed silver aluminium shell, on a five-star cast-aluminium base in polished aluminium, on castors, with 24 armrest sets, 24 headrests and 24 floor protection mats. The quote applies a 5 percent discount. The quote states a total of $82,764.00. It is ready to send.

Verdict: Allowed.

  • Order summary. 24 chairs priced; list total $87,120, net total $82,764.00.

3. Conference center: Conference chairs ordered on castors, with armrests and a cast-aluminium finish on a steel frame

The agent's request. Please quote 60 Interstuhl SILVER 151S conference chair in synthetic leather with a blasted silver aluminium shell, on a tubular steel base frame in brilliant silver, on castors, with 60 armrest sets and 60 floor protection mats. The quote applies a 10 percent discount. The quote states a total of $100,980.00. It is ready to send.

Verdict: Blocked.

  • Steel frame finish not offered. Tubular steel base frames are finished in chrome, black or white; polished and brilliant silver are cast-aluminium finishes.
  • Conference seating on castors. The conference chairs, conference stool and lounge chair are quoted on glides; castors are for the swivel chairs.
  • Armrests on a model that takes none. Armrests are quoted for the swivel chairs 162S, 262S and 362S only.

4. Conference center: The agent resubmits after fixing the errors

The agent's request. Please quote 60 Interstuhl SILVER 151S conference chair in synthetic leather with a blasted silver aluminium shell, on a tubular steel base frame in chrome, on glides, with 60 armrest sets and 60 floor protection mats. The quote applies a 10 percent discount. The quote states a total of $106,920.00. It is ready to send.

Verdict: Blocked.

  • Armrests on a model that takes none. Armrests are quoted for the swivel chairs 162S, 262S and 362S only.
  • Floor mat with glides. Floor protection mats are quoted with castors; this order uses glides.

5. Conference center: The agent resubmits after fixing the errors

The agent's request. Please quote 60 Interstuhl SILVER 151S conference chair in synthetic leather with a blasted silver aluminium shell, on a tubular steel base frame in chrome, on glides. The quote applies a 10 percent discount. The quote states a total of $87,480.00. It is ready to send.

Verdict: Allowed.

  • Order summary. 60 chairs priced; list total $97,200, net total $87,480.00.

6. Management offices: Management office order with a 22 percent discount

The agent's request. Please quote 80 Interstuhl SILVER 262S swivel chair in fabric with a black-coated aluminium shell, on a five-star cast-aluminium base in black, on castors, with 80 armrest sets and 80 floor protection mats. The quote applies a 22 percent discount. The quote states a total of $164,112.00. It is ready to send.

Verdict: Blocked.

  • Discount above the maximum. A discount of 22 percent is above the 20 percent maximum.

7. Management offices: The agent resubmits after fixing the errors

The agent's request. Please quote 80 Interstuhl SILVER 262S swivel chair in fabric with a black-coated aluminium shell, on a five-star cast-aluminium base in black, on castors, with 80 armrest sets and 80 floor protection mats. The quote applies a 18 percent discount. The quote states a total of $172,528.00. It is ready to send.

Verdict: Needs approval.

  • Discount above the standard for this quantity. A discount of 18 percent is above the 15 percent that applies to this quantity; a person should approve it.
  • Order summary. 80 chairs priced; list total $210,400, net total $172,528.00.

8. Management offices: The agent resubmits after fixing the errors

The agent's request. Please quote 80 Interstuhl SILVER 262S swivel chair in fabric with a black-coated aluminium shell, on a five-star cast-aluminium base in black, on castors, with 80 armrest sets and 80 floor protection mats. The quote applies a 15 percent discount. The quote states a total of $178,840.00. It is ready to send.

Verdict: Allowed.

  • Order summary. 80 chairs priced; list total $210,400, net total $178,840.00.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a quote for Interstuhl SILVER seating: model, upholstery, aluminium shell and base finish, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the line and returns a verdict, every reason, a line-item quote and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote 24 Interstuhl SILVER 362S executive swivel chair in Nappa leather with a brushed silver aluminium shell, on a four-star cast-aluminium base in polished aluminium. The quote applies a 5 percent discount. The rest of the request is on screen. The quote states a total of $82,764.00.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with one finding, all in one answer. The SILVER swivel chairs, such as the 162S and 262S, are quoted on a five-star cast-aluminium swivel base.
  6. The validator returned one blocking finding in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for bases that depend on the chair model, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the base to a five-star cast-aluminium base.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. The validator also returns the line-item quote. It starts with Interstuhl SILVER 362S executive swivel chair (high) and Cover upgrade: Nappa leather; the other five lines are on screen.
  13. The earlier finding is cleared, and the validator's total, $82,764.00, matches the quote.
  14. One problem caught in one call, fixed in one pass, and a clean $82,764.00 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.