Predictika · Washroom program quotes

An AI sales agent's washroom program quote, checked before it goes out

An AI sales agent prepares a washroom program quote for Kimberly-Clark Professional: tissue, towel and soap dispensers with their refills, ICON faceplates, power, Onvation Smart Restroom and a discount. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the program and returns a verdict and every reason.

Scope: Kimberly-Clark Professional washroom programs: tissue, towel and soap dispensers with refills, ICON faceplates, AC adapter, Onvation and discount rules. See everything this validator covers

This validator models Kimberly-Clark Professional washroom program quotes, not just the scenarios shown below.

  • Dispensers and refills — each refill must fit its dispenser family, and every dispenser needs a refill and a quantity.
  • Stall coverage and options — tissue dispensers must cover the stalls, ICON faceplates fit only some dispensers, and the AC adapter and Onvation need electronic dispensers.
  • Commercial checks — discount approval and limits, large programs and the stated total.

Any washroom program quote that touches these rules is in scope — not only the scenarios pictured here. Brand and product family names follow kcprofessional.com; refill-to-dispenser families, stall coverage, ICON fit, Onvation requirements, discount thresholds and every price (illustrative dollars) are modeled and not published by Kimberly-Clark.

The AI sales agentBuilds the washroom program quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

6 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
A refill that has to fit its dispenserOnly with care
Every refill belongs to a dispenser family, so each pairing needs its own rule and every new product changes the lists.		The dispenser and refill are fields of one request and are checked together on every call.
Stalls that the dispensers must coverOnly with workarounds
A jumbo roll dispenser serves two stalls and a Coreless dispenser one, so the rule must multiply before it compares.		Dispenser types, quantities and stall count are checked together on every call.
An option that fits only some dispensersOnly with care
ICON faceplates and the AC adapter apply to certain dispenser types only, which must be listed in a rule for each.		The option and the dispenser types are checked together on every call.
A stated total that must match the programOnly with care
The total typed into the quote is compared with a sum a pricing rule produces, and the two often drift apart.		The stated total is checked against the computed total on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as a step is saved or completed, so a rep often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1The tissue refill does not fit the tissue dispenser; Coreless standard-roll tissue goes in the Coreless dispenser and jumbo roll tissue in the JRT dispenser, and a dispenser needs a refill.
2The towel refill does not fit the towel dispenser; hard roll, multifold and center-pull towels each need their own dispenser type, and a dispenser needs a refill.
3The soap or sanitizer cassette does not fit the dispenser; manual and electronic dispensers take different cassettes, and a dispenser needs a cassette.
4A dispenser is quoted without a dispenser quantity and refill cases (at least 1 of each).
5The quoted tissue dispensers serve 4 stalls but the restrooms have 8 stalls; a Coreless dispenser serves one stall and a jumbo roll dispenser serves two.
6ICON faceplates fit the Coreless tissue, hard roll towel and soap/sanitizer dispensers only; the jumbo roll tissue, multifold and center-pull dispensers on the quote are not part of the ICON collection.
7The AC adapter is for the electronic hard roll towel dispenser, which is not on the quote.
8The Onvation Smart Restroom system reports from electronic dispensers and the quote has none.
9Onvation Smart Restroom needs a site connectivity survey before the quote is sent.
10The quote has no dispensers or refills.
11The discount of $170 is over 10 percent of the $1,550 subtotal; a sales manager should approve it.
12The discount of $403 is over 25 percent of the $1,550 subtotal; discounts above 25 percent are not allowed.
13A program of 51 restrooms needs a national-account pricing review.
14The quote states $1,000; the quoted items and discount add up to $1,550.
15The quoted tissue dispensers serve 2 stalls but the restrooms have 8 stalls; a Coreless dispenser serves one stall and a jumbo roll dispenser serves two.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Refills, coverage and options: A program with mismatched refills, too few tissue dispensers, an AC adapter and Onvation on manual dispensers

    
The agent's request. Please quote a washroom program for 4 restrooms with 8 stalls: 2 Coreless tissue dispensers with Scott jumbo roll tissue (6 cases), 4 manual hard roll towel dispensers with Scott center-pull towels (5 cases), and 4 manual soap dispensers with electronic foam soap cassettes (3 cases), with ICON faceplates and the AC adapter and Onvation Smart Restroom. The total is $2,958. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Tissue refill does not fit dispenser. The tissue refill does not fit the tissue dispenser; Coreless standard-roll tissue goes in the Coreless dispenser and jumbo roll tissue in the JRT dispenser, and a dispenser needs a refill.
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  • Towel refill does not fit dispenser. The towel refill does not fit the towel dispenser; hard roll, multifold and center-pull towels each need their own dispenser type, and a dispenser needs a refill.
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  • Soap cassette does not fit dispenser. The soap or sanitizer cassette does not fit the dispenser; manual and electronic dispensers take different cassettes, and a dispenser needs a cassette.
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  • Tissue dispensers do not cover the stalls. The quoted tissue dispensers serve 2 stalls but the restrooms have 8 stalls; a Coreless dispenser serves one stall and a jumbo roll dispenser serves two.
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  • AC adapter needs an electronic towel dispenser. The AC adapter is for the electronic hard roll towel dispenser, which is not on the quote.
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  • Onvation needs electronic dispensers. The Onvation Smart Restroom system reports from electronic dispensers and the quote has none.
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2. Refills, coverage and options: The agent resubmits after fixing the errors

    
The agent's request. Please quote a washroom program for 4 restrooms with 8 stalls: 8 Coreless tissue dispensers with Scott Coreless tissue (6 cases), 4 electronic hard roll towel dispensers with Scott Slimroll hard roll towels (5 cases), and 4 electronic soap dispensers with electronic foam soap cassettes (3 cases), with the AC adapter. The total is $2,308. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Price summary. Hardware $1276, refills $1032, services $0, discount $0, total $2,308 (illustrative prices).
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3. ICON, coverage and discount: A program with ICON faceplates on a center-pull dispenser, too few tissue dispensers and a 26 percent discount

    
The agent's request. Please quote a washroom program for 4 restrooms with 8 stalls: 4 Coreless tissue dispensers with Scott Coreless tissue (6 cases), 4 center-pull towel dispensers with Scott center-pull towels (5 cases), and 4 manual soap dispensers with manual foam soap cassettes (3 cases), with ICON faceplates, and a discount of $353. The total is $1,005. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Tissue dispensers do not cover the stalls. The quoted tissue dispensers serve 4 stalls but the restrooms have 8 stalls; a Coreless dispenser serves one stall and a jumbo roll dispenser serves two.
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  • ICON faceplate on a non-ICON dispenser. ICON faceplates fit the Coreless tissue, hard roll towel and soap/sanitizer dispensers only; the jumbo roll tissue, multifold and center-pull dispensers on the quote are not part of the ICON collection.
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  • Discount over 25 percent. The discount of $353 is over 25 percent of the $1,358 subtotal; discounts above 25 percent are not allowed.
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4. ICON, coverage and discount: The agent resubmits after fixing the errors

    
The agent's request. Please quote a washroom program for 4 restrooms with 8 stalls: 8 Coreless tissue dispensers with Scott Coreless tissue (6 cases), 4 manual hard roll towel dispensers with Scott Slimroll hard roll towels (5 cases), and 4 manual soap dispensers with manual foam soap cassettes (3 cases), with ICON faceplates, and a discount of $183. The total is $1,655. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Price summary. Hardware $848, refills $990, services $0, discount $183, total $1,655 (illustrative prices).
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5. Missing items and total: A program with a tissue dispenser and no refill, a towel dispenser with no cases and a wrong total

    
The agent's request. Please quote a washroom program for 4 restrooms with 8 stalls: 8 Coreless tissue dispensers with no refill (6 cases), 4 manual hard roll towel dispensers with Scott Slimroll hard roll towels (0 cases), and 4 manual soap dispensers with manual foam soap cassettes (3 cases). The total is $1,000. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Tissue refill does not fit dispenser. The tissue refill does not fit the tissue dispenser; Coreless standard-roll tissue goes in the Coreless dispenser and jumbo roll tissue in the JRT dispenser, and a dispenser needs a refill.
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  • Dispenser without quantity or cases. A dispenser is quoted without a dispenser quantity and refill cases (at least 1 of each).
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  • Stated total does not match. The quote states $1,000; the quoted items and discount add up to $848.
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6. Missing items and total: The agent resubmits after fixing the errors

    
The agent's request. Please quote a washroom program for 12 restrooms with 8 stalls: 8 Coreless tissue dispensers with Scott Coreless tissue (6 cases), 4 manual hard roll towel dispensers with Scott Slimroll hard roll towels (5 cases), and 4 manual soap dispensers with manual foam soap cassettes (3 cases), and a discount of $124. The total is $1,426. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Price summary. Hardware $560, refills $990, services $0, discount $124, total $1,426 (illustrative prices).
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a washroom program quote for Kimberly-Clark Professional: tissue, towel and soap dispensers with their refills, ICON faceplates, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the program and returns a verdict and every reason.
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  2. I will start with the first request by the agent.
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  3. The agent says. Please quote a washroom program for 4 restrooms. The total is $2,958. The rest of the request is on screen.
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  4. Before it goes out, the agent calls the validator.
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  5. Blocked, with six findings, all in one answer. The tissue refill does not fit the tissue dispenser; Coreless standard-roll tissue goes in the Coreless dispenser and jumbo roll tissue in the JRT dispenser, and a dispenser needs a refill. The towel refill does not fit the towel dispenser; hard roll, multifold and center-pull towels each need their own dispenser type, and a dispenser needs a refill. The soap or sanitizer cassette does not fit the dispenser; manual and electronic dispensers take different cassettes, and a dispenser needs a cassette. The other three are on screen.
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  6. The validator returned six blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
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  7. What this shows: for a refill that has to fit its dispenser, a rules-based CPQ is error-prone for this.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the tissue to 8 Coreless, Scott Coreless tissue, 6 cases, the towels to 4 electronic hard roll, Scott Slimroll hard roll towels, 5 cases, the soap to 4 electronic, electronic foam soap cassettes, 3 cases, the ICON faceplates to no, the onvation to no and the stated total to 2,308.
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  10. It calls the validator again.
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  11. This time the validator clears it.
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  12. All six earlier findings are cleared.
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  13. Six problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    14.