Predictika · passenger elevator groups, accessibility and code rules, KONE Care, discounts and delivery

An AI sales agent's elevator quote, checked before it goes out

An AI sales agent prepares a KONE MonoSpace or MiniSpace elevator quote for a fictional customer. Before it goes out, the agent sends it to Predictika’s validator, which checks it against the product, code and contract rules, compares the total and group handling capacity the agent states with the ones it computes, and returns a verdict with every reason.

Scope: KONE MonoSpace and MiniSpace passenger elevator quotes. See everything this validator covers

This validator models passenger elevator quotes in the style of KONE for new installations in euros. It handles any quote made of these models, car sizes, options and KONE Care terms, not just the scenarios shown below.

  • Elevator models and car sizes — KONE MonoSpace 300, 500 and 700 (machine-room-less) and the machine-room MiniSpace DX passenger elevators, each with the car sizes and rated loads they offer, checked against the model load, speed, travel and stop limits.
  • Code, accessibility and building rules — EN 81-70 accessibility car types, the hospital stretcher car depth, door width and door fit by door type, pit depth by speed band with a reduced-pit approval band, five-minute handling capacity against building population, groups of 1 to 8 elevators, and the EN 81-72 firefighters lift.
  • KONE Care, discounts and delivery — KONE Care Standard and Premium with Connected Services and their terms, discount limits by group size with a sales-rep approval threshold, and the lead time against the date the customer needs the elevators.
  • Line-item quote and stated figures — A line-item quote that reconciles to the total, and a check that the total and the group handling capacity the agent states match what the validator computes.

It does not cover escalators, moving walks, modernization of existing elevators, other elevator brands, real KONE list prices, or site engineering beyond the checks listed.

The AI sales agentBuilds the quote from the conversation and says it is ready.
Predictika validatorChecks the quote against the product and contract rules and returns every finding it has.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ or Revenue Cloud) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator catchesTypical rules-based CPQPredictika
Handling capacityOnly with workarounds
Capacity is computed from the car load, travel, speed and stops and compared with a population share, which usually means rules over helper tables.
The figure is computed from the four choices and checked against the building on every call.
Pit depthOnly with care
A pit that is an approval in one band and a block in the next is usually two rules that are easy to leave out of step.
One band rule gives an approval up to 300 mm short and a block beyond it.
Firefighters liftOnly with care
A rule that combines car size, depth and the top-floor time touches several fields at once.
The conditions are evaluated together with the speed and travel.
Discount authority by group sizeOnly with care
Approval thresholds that change with group size tend to be spread across approval rules.
The limit follows the group size, and a figure above the rep authority becomes an approval item.
The total and capacity the agent statesOnly with workarounds
Comparing a stated figure with a computed one needs a separate rule for each quote layout, and price rules rarely run on stated figures.
Both figures are fields in the request and are checked against the computed values.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches

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Every rule is checked on every call, in whatever order the choices arrive, and one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

RuleEffectWhat it checks
Car loadblockThe car rated load must not exceed the maximum of the elevator model.
SpeedblockThe rated speed must not exceed the model maximum.
Travel and stopsblockTravel height and number of stops must fit the model range.
Machine roomblockThe MiniSpace DX needs a machine room; the MonoSpace models do not.
Recommended speedneeds approvalA speed below the recommendation for the travel height needs traffic consultant sign-off.
Accessibility car typeblockThe car must meet the EN 81-70 accessibility type the project requires.
Hospital stretcher carblockA hospital elevator needs a car at least 2100 mm deep.
Door fitblockThe car width must exceed the door width by 200 mm (center-opening) or 100 mm (side-opening).
Door width for accessibilityblockDoors must be at least 800 mm for type 1 and 900 mm for types 2 and 3.
Pit depthblockA pit more than 300 mm shallower than the speed requires is blocked.
Reduced pitneeds approvalA pit up to 300 mm shallower than required needs engineering approval.
Traffic capacityblockThe group must carry the share of building population the building type requires in 5 minutes.
Group sizeblockOne group has 1 to 8 elevators.
Firefighters liftblockAn EN 81-72 firefighters lift needs 1000 kg, a 2100 mm deep car and a top-floor run within 60 seconds.
Connected ServicesblockKONE Care Premium requires KONE 24/7 Connected Services.
KONE Care termblockA KONE Care term is 1 to 10 years, and at least 3 years for Premium.
Discount limitblockThe discount may not exceed 12 percent (18 percent for groups of 4 or more).
Discount authorityneeds approvalA discount above 5 percent, up to the limit, needs approval.
Delivery lead timeblockThe model lead time, plus 2 weeks for a firefighters lift, must fit the need-by date.
Stated totalblockThe total the agent states must be within EUR 1 of the validator total.
Stated handling capacityblockThe group handling capacity the agent states must equal the validator figure.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Hospital wing: stretcher car and stated total: Hospital, 1400 mm car

The agent's request. Please quote 2 KONE MonoSpace 500 elevators with the 1275 kg (2000 x 1400 mm) car for a hospital wing: 6 stops on 4 m floors, 1.6 m/s, 1100 mm center-opening doors, EN 81-70 type 3 accessibility, a 1400 mm pit, and delivery within 16 weeks. The quote states a total of EUR 152,380 and a group handling capacity of 108 persons per 5 minutes. It is ready to send.

Verdict: Blocked.

  • Hospital stretcher car. A hospital lift needs a stretcher car at least 2100 mm deep; car is 1400 mm.
  • Stated total differs. Stated total does not match: the agent stated EUR 152380.0; the validator computes EUR 160400.0.

2. Hospital wing: stretcher car and stated total: Hospital, 2700 mm car

The agent's request. Please quote 2 KONE MonoSpace 500 elevators with the 2000 kg (1500 x 2700 mm) car for a hospital wing: 6 stops on 4 m floors, 1.6 m/s, 1100 mm center-opening doors, EN 81-70 type 3 accessibility, a 1400 mm pit, and delivery within 16 weeks. The quote states a total of EUR 169,400 and a group handling capacity of 166 persons per 5 minutes. It is ready to send.

Verdict: Allowed.

3. Office elevators: doors and delivery date: 1100 mm doors, 10 weeks

The agent's request. Please quote 2 KONE MonoSpace 500 elevators with the 1000 kg car (1100 x 2100 mm) for an office building: 10 stops on 3.5 m floors, 1.6 m/s, 1100 mm center-opening doors, a 1400 mm pit, KONE Care Standard with Connected Services for 5 years, a 5 percent discount, and delivery within 10 weeks. The quote states a total of EUR 214,290 and a group handling capacity of 48 persons per 5 minutes. It is ready to send.

Verdict: Blocked.

  • Door does not fit the car. A 1100 mm door does not fit the 1100 mm car width with the chosen door type.
  • Delivery lead time. Lead time 12 weeks exceeds the 10 weeks allowed.

4. Office elevators: doors and delivery date: 900 mm doors, 16 weeks

The agent's request. Please quote 2 KONE MonoSpace 500 elevators with the 1000 kg car (1100 x 2100 mm) for an office building: 10 stops on 3.5 m floors, 1.6 m/s, 900 mm center-opening doors, a 1400 mm pit, KONE Care Standard with Connected Services for 5 years, a 5 percent discount, and delivery within 16 weeks. The quote states a total of EUR 214,290 and a group handling capacity of 48 persons per 5 minutes. It is ready to send.

Verdict: Allowed.

5. Four-elevator group: discount and pit depth: 20 percent discount

The agent's request. Please quote 4 KONE MonoSpace 500 elevators with the 1000 kg car (1100 x 2100 mm) as one group for an office campus: 10 stops on 3.5 m floors, 1.6 m/s, 900 mm center-opening doors, a 1200 mm pit, KONE Care Standard with Connected Services for 5 years, a 20 percent discount, and delivery within 16 weeks. The quote states a total of EUR 372,720 and a group handling capacity of 96 persons per 5 minutes. It is ready to send.

Verdict: Blocked.

  • Discount above the limit. 20 percent discount exceeds the 18 percent that can be approved for a 4 car group.
  • Reduced pit. Pit 1200 mm is below the 1350 mm standard; reduced pit with EN 81-20 compensating measures needs engineering approval.

6. Four-elevator group: discount and pit depth: 15 percent discount

The agent's request. Please quote 4 KONE MonoSpace 500 elevators with the 1000 kg car (1100 x 2100 mm) as one group for an office campus: 10 stops on 3.5 m floors, 1.6 m/s, 900 mm center-opening doors, a 1200 mm pit, KONE Care Standard with Connected Services for 5 years, a 15 percent discount, and delivery within 16 weeks. The quote states a total of EUR 391,340 and a group handling capacity of 96 persons per 5 minutes. It is ready to send.

Verdict: Needs approval.

  • Reduced pit. Pit 1200 mm is below the 1350 mm standard; reduced pit with EN 81-20 compensating measures needs engineering approval.
  • Discount needs approval. 15 percent discount is above the 5 percent rep authority; approvable up to 18 percent.

7. Four-elevator group: discount and pit depth: 5 percent, 1400 mm pit

The agent's request. Please quote 4 KONE MonoSpace 500 elevators with the 1000 kg car (1100 x 2100 mm) as one group for an office campus: 10 stops on 3.5 m floors, 1.6 m/s, 900 mm center-opening doors, a 1400 mm pit (the structural drawings now give a deeper pit), KONE Care Standard with Connected Services for 5 years, a 5 percent discount, and delivery within 16 weeks. The quote states a total of EUR 428,580 and a group handling capacity of 96 persons per 5 minutes. It is ready to send.

Verdict: Allowed.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a KONE MonoSpace or MiniSpace elevator quote for a fictional customer. Before it goes out, the agent sends it to Predictika’s validator, which checks it against the product, code and contract rules, compares the total and group handling capacity the agent states with the ones it computes, and returns a verdict with every reason.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote 2 KONE MonoSpace 500 elevators. The quote states a total of EUR 152,380 and a group handling capacity of 108 persons per 5 minutes. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with two findings, all in one answer. A hospital lift needs a stretcher car at least 2100 mm deep; car is 1400 mm. Stated total does not match: the agent stated EUR 152380.0; the validator computes EUR 160400.0.
  6. The validator returned two blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other and against the stated total.
  7. What this shows: for the total and capacity the agent states, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the car to 2000 kg 1500x2700, the stated total as to 169400 and the stated HC as to 166.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. The validator also returns the line-item quote. It starts with KONE MonoSpace 500 and Car; the other two lines are on screen.
  13. Both earlier findings are cleared.
  14. Two problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer.