Predictika · Hospital beds

An AI sales agent's ICU bed order, checked before it goes out

An AI sales agent prepares an order for intensive care beds for a hospital: the version with or without scales, the undercarriage and castors, the accessories such as a traction frame, the bed exit alarm, the lateral tilt the care plan needs for the patient, the mains supply and the room. Before the order goes out, the agent sends it to Predictika, which checks it against a declarative model of the public LINET Multicare X instructions for use and technical description and returns a verdict, every reason and the document figures it read.

Scope: LINET Multicare X positionable ICU bed, as described in its public instructions for use and technical description (version with scales, variants, accessories, limits). See everything this validator covers

This validator models an order for a LINET Multicare X bed, based on the public “Multicare X Instructions for Use and Technical Description” (D9U001MCX-0101, version 06), not just the scenarios shown below.

  • Mains supply — the technical description lists 230, 127, 120, 110 and 100 V; the document says LINET can deliver other electrical specifications on request, so any other supply is sent for a person to confirm.
  • Patient weight and lateral tilt — the bed lists a maximum patient weight of 185 kg and a lateral tilt up to 30 degrees, with a working load that falls as the angle grows (250 kg to 5 degrees, down to 150 kg at 30 degrees). The patient's weight is compared with the load for the tilt the care plan needs.
  • Bed exit alarm — monitoring comes only with the version with scales, and cannot be activated below 35 kg, which is sent for a person to confirm.
  • Traction frames — Traction Frame M and Kinetec T41 fit only a bed with the Adaptor for Traction Frames.
  • Castors and i-Drive Power — the castor sets list the retractable fifth castor or i-Drive Power, not both, so a quote with both goes to a person; i-Drive Power is not designed for a slope over 6 degrees (the 20 m route length limit is not checked).
  • Room and mattress — the room temperature (10 to 40 degrees C) and humidity (30 to 75 percent) for use, and a customer mattress up to 214 x 87.5 x 23 cm.
  • Stated figures — if the order states the safe working load or the maximum patient weight, each is compared with the listed 250 kg and 185 kg.

Any order for the Multicare X that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (the document has none, so this page shows no price build-up), other LINET beds, the full option and accessory catalogue, software and service options, and availability. The model reflects the document read; a later version is not checked.

The AI sales agentBuilds the ICU bed order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

Click to expand

Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
A working load that falls as the lateral tilt growsOnly with workarounds
The same bed carries 250 kg flat and 150 kg at a 30 degree tilt, in steps, so the patient weight has to be compared with a table keyed on the angle.
The tilt angle selects the listed load and the patient weight is compared with it on every call.
Accessories that need other partsOnly with care
A traction frame fits only a bed with its adaptor, and bed exit monitoring needs the version with scales. It is usually left to the sales person to remember.
Each accessory is checked against the parts it depends on on every call.
Castor sets that list one option, not twoOnly with care
The fifth castor and i-Drive Power are listed as separate sets, and a route steeper than 6 degrees rules out i-Drive Power.
The castor choice and the route slope are checked together.
Limits for the room and the customer's own mattressOnly with care
Temperature, humidity and mattress size each have a range in the technical description and are easy to pass on a quick read.
Every range is checked against its listed limits on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the order is saved or a step is completed, so a person often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

Click to expand

Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The technical description lists mains supplies of 230, 127, 120, 110 and 100 V and says LINET can deliver other electrical specifications on request; the quote has 208 V, so a person should confirm it with LINET.
2The technical description lists mains supplies of 230, 127, 120, 110 and 100 V and says LINET can deliver other electrical specifications on request; the quote has 240 V, so a person should confirm it with LINET.
3The patient weighs 186 kg; the technical description lists 185 kg as the maximum patient weight.
4For a lateral tilt of 20 degrees the technical description lists a load of 170.0 kg; the patient weighs 171 kg.
5For a lateral tilt of 25 degrees the technical description lists a load of 153.0 kg; the patient weighs 154 kg.
6For a lateral tilt of 30 degrees the technical description lists a load of 150.0 kg; the patient weighs 151 kg.
7The care plan needs a lateral tilt of 31 degrees; the bed tilts up to 30 degrees.
8For a lateral tilt of 16 degrees the technical description lists a load of 170.0 kg; the patient weighs 185 kg.
9Bed exit alarm monitoring comes only with the version with scales; the quote has no scales.
10Bed exit alarm monitoring cannot be activated below 35 kg; the patient weighs 34 kg, so a person should confirm the monitoring is wanted.
11The traction frames fit only a bed with the adaptor for traction frames; the quote has a different undercarriage.
12The castor sets listed in the technical description combine either the retractable fifth castor or i-Drive Power, not both; a person should confirm this combination with LINET.
13The route has a slope of 7 degrees; i-Drive Power climbs up to 6 degrees.
14The room is at 9 degrees C; the technical description lists use at 10 to 40 degrees C.
15The room is at 41 degrees C; the technical description lists use at 10 to 40 degrees C.
16The room humidity is 29 percent; the technical description lists use at 30 to 75 percent.
17The room humidity is 76 percent; the technical description lists use at 30 to 75 percent.
18The mattress is 215 cm long; the bed takes a mattress up to 214 cm.
19The mattress is 880 mm wide; the bed takes a mattress up to 875 mm.
20The mattress is 24 cm thick; the bed takes a mattress up to 23 cm.
21The quote states a safe working load of 300 kg; the technical description lists 250 kg.
22The quote states a patient limit of 200 kg; the technical description lists 185 kg.
23The patient weighs 190 kg; the technical description lists 185 kg as the maximum patient weight.
24For a lateral tilt of 28 degrees the technical description lists a load of 150.0 kg; the patient weighs 190 kg.

Scenarios and results

Click to expand

The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Scales, alarm and traction frame: A bed without scales, with a bed exit alarm and a traction frame

The agent's request. Please order a LINET Multicare X ICU bed for Elmbrook Regional Hospital: the version without scales with the standard undercarriage and single castors, on a 230 V supply. It includes bed exit alarm monitoring and Traction Frame M. The patient weighs 95 kg and the care plan needs a lateral tilt of 15 degrees. The room is at 22 degrees C and 50 percent humidity. The order states a safe working load of 250 kg and a maximum patient weight of 185 kg. It is ready to send.

Verdict: Blocked.

  • Bed exit alarm without scales. Bed exit alarm monitoring comes only with the version with scales; the quote has no scales.
  • Traction frame without the adaptor. The traction frames fit only a bed with the adaptor for traction frames; the quote has a different undercarriage.

2. Scales, alarm and traction frame: The agent resubmits after fixing the errors

The agent's request. Please order a LINET Multicare X ICU bed for Elmbrook Regional Hospital: the version with scales with the undercarriage with the adaptor for traction frames and single castors, on a 230 V supply. It includes bed exit alarm monitoring and Traction Frame M. The patient weighs 95 kg and the care plan needs a lateral tilt of 15 degrees. The room is at 22 degrees C and 50 percent humidity. The order states a safe working load of 250 kg and a maximum patient weight of 185 kg. It is ready to send.

Verdict: Allowed.

  • Technical description summary. The technical description lists a safe working load of 250 kg, a maximum patient weight of 185 kg and an outer size of 215 x 105 cm for the Multicare X.

3. Lateral tilt and patient weight: A heavy patient with a steep lateral tilt

The agent's request. Please order a LINET Multicare X ICU bed for Elmbrook Regional Hospital: the version with scales with the standard undercarriage and single castors, on a 230 V supply. It includes automatic lateral therapy. The patient weighs 172 kg and the care plan needs a lateral tilt of 25 degrees. The room is at 21 degrees C and 45 percent humidity. The order states a safe working load of 250 kg and a maximum patient weight of 185 kg. It is ready to send.

Verdict: Blocked.

  • Patient too heavy for this lateral tilt. For a lateral tilt of 25 degrees the technical description lists a load of 153.0 kg; the patient weighs 172 kg.

4. Lateral tilt and patient weight: The agent resubmits after fixing the errors

The agent's request. Please order a LINET Multicare X ICU bed for Elmbrook Regional Hospital: the version with scales with the standard undercarriage and single castors, on a 230 V supply. It includes automatic lateral therapy. The patient weighs 172 kg and the care plan needs a lateral tilt of 20 degrees. The room is at 21 degrees C and 45 percent humidity. The order states a safe working load of 250 kg and a maximum patient weight of 185 kg. It is ready to send.

Verdict: Blocked.

  • Patient too heavy for this lateral tilt. For a lateral tilt of 20 degrees the technical description lists a load of 170.0 kg; the patient weighs 172 kg.

5. Lateral tilt and patient weight: The agent resubmits after fixing the errors

The agent's request. Please order a LINET Multicare X ICU bed for Elmbrook Regional Hospital: the version with scales with the standard undercarriage and single castors, on a 230 V supply. It includes automatic lateral therapy. The patient weighs 172 kg and the care plan needs a lateral tilt of 15 degrees. The room is at 21 degrees C and 45 percent humidity. The order states a safe working load of 250 kg and a maximum patient weight of 185 kg. It is ready to send.

Verdict: Allowed.

  • Technical description summary. The technical description lists a safe working load of 250 kg, a maximum patient weight of 185 kg and an outer size of 215 x 105 cm for the Multicare X.

6. Castors, route and supply: i-Drive Power with a fifth castor on a 208 V supply and a steep route

The agent's request. Please order a LINET Multicare X ICU bed for Elmbrook Regional Hospital: the version with scales with the standard undercarriage and double castors, on a 208 V supply. It includes the retractable fifth castor and i-Drive Power. The patient weighs 110 kg and the care plan needs a lateral tilt of 20 degrees. The bed will be driven over a slope of 8 degrees. The room is at 22 degrees C and 50 percent humidity. The order states a safe working load of 250 kg and a maximum patient weight of 185 kg. It is ready to send.

Verdict: Blocked.

  • Route slope too steep for i-Drive Power. The route has a slope of 8 degrees; i-Drive Power climbs up to 6 degrees.
  • Mains voltage not in the listed supplies. The technical description lists mains supplies of 230, 127, 120, 110 and 100 V and says LINET can deliver other electrical specifications on request; the quote has 208 V, so a person should confirm it with LINET.
  • Fifth castor with i-Drive Power. The castor sets listed in the technical description combine either the retractable fifth castor or i-Drive Power, not both; a person should confirm this combination with LINET.

7. Castors, route and supply: The agent resubmits after fixing the errors

The agent's request. Please order a LINET Multicare X ICU bed for Elmbrook Regional Hospital: the version with scales with the standard undercarriage and double castors, on a 230 V supply. It includes i-Drive Power. The patient weighs 110 kg and the care plan needs a lateral tilt of 20 degrees. The bed will be driven over a slope of 5 degrees. The room is at 22 degrees C and 50 percent humidity. The order states a safe working load of 250 kg and a maximum patient weight of 185 kg. It is ready to send.

Verdict: Allowed.

  • Technical description summary. The technical description lists a safe working load of 250 kg, a maximum patient weight of 185 kg and an outer size of 215 x 105 cm for the Multicare X.

Narration transcript

Click to expand

The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order for intensive care beds for a hospital: the version with or without scales, the undercarriage and castors, the accessories such as a traction frame, and more. Before the order goes out, the agent sends it to Predictika, which checks it against a declarative model of the public LINET Multicare X instructions for use and technical description and returns a verdict, every reason and the document figures it read.
  2. I will start with the first request by the agent.
  3. The agent says. Please order a LINET Multicare X ICU bed for Elmbrook Regional Hospital: the version without scales with the standard undercarriage and single castors, on a 230 V supply. It includes bed exit alarm monitoring and Traction Frame M. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with two findings, all in one answer. Bed exit alarm monitoring comes only with the version with scales; the quote has no scales. The traction frames fit only a bed with the adaptor for traction frames; the quote has a different undercarriage.
  6. The validator returned two blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for accessories that need other parts, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the version to with scales and the undercarriage to with traction frame adaptor.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. Both earlier findings are cleared.
  13. Two problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.