Predictika · Home data quotes

An AI sales agent's MyMTN Home quote, checked before it goes out

An AI sales agent prepares a monthly quote for an MTN South Africa MyMTN Home Capped Mega Deal (fixed LTE home data): the data size, SIM only or with a router, the contract term, who the customer is, boosters and extras. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the terms MTN publishes for these deals and returns a verdict, every reason, a line-item quote and the figures it computed.

Scope: one MyMTN Home Capped Mega Deal line (160GB, 240GB, 360GB or 1TB), SIM only or with a router, on 24 or 36 months, with Fixed LTE booster bundles. See everything this validator covers

This validator models quotes for one MyMTN Home Capped Mega Deal built from the terms MTN publishes on its website, not just the scenarios shown below.

  • Deals and prices — SIM only at R199, R249, R349 (24 or 36 months) and R549 (1TB, 24 months only); with a router on 24 months at R249, R299, R499 and R699, and on 36 months at R219, R269, R369 and R669; Fixed LTE booster bundles from R69 (2GB) to R999 (100GB), once-off or recurring. Prices include VAT. A recurring booster is added to the monthly total; the quote compares the result and the total data with what the agent states.
  • Who and how — consumer and consumer SME post-paid customers who are new, adding a SIM or upgrading; corporate and prepaid customers are excluded, and customers on existing mobile price plans can only upgrade, not migrate. A SIM-only deal needs a compatible router (CAT 6 or above, not locked to another provider).
  • What cannot be added — voice and SMS bundles, Dual Call and Dual SIM, and Data Share. The Static IP service has an extra monthly charge that the terms do not publish, so it goes to a person. If the expected monthly data exceeds the deal plus its booster, the quote goes to a person, because these plans do not allow out-of-bundle usage.

Any single-line MyMTN Home Capped Mega Deal quote that touches these deals and options is in scope — not only the scenarios pictured here. Not covered: the uncapped Fixed LTE and 5G plans, mobile plans, the Static IP price, first-month proration, promotional data timing, router prices and cancellation charges, and any change MTN has made since the terms page was read on October 7, 2026.

The AI sales agentBuilds the MyMTN Home quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, the line-item quote and the computed figures.

8 scenarios in 4 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
A deal whose price depends on hardware, term and size togetherOnly with care
A price rule for every combination of size, SIM only or router, and 24 or 36 months. It works, but each new price list means rewriting the grid.		The price is looked up from the three choices and added into the monthly total.
Customer exclusions that depend on type, billing and how the customer joinsOnly with workarounds
The customer type, the billing type and the sign-up route sit on different objects, so a rule has to read across them and keep up with each change to the terms.		Corporate, prepaid and migrating customers are each checked on every call.
A deal option that needs something the customer already ownsOnly with workarounds
A SIM-only deal depends on a fact about the customer's router, which is outside the quote, so a rule has to be written to ask for it.		The router condition travels with the quote and is checked with the rest.
Stated totals that must match the computed monthly price and dataOnly with care
A stated figure is a free-entry field; a rule can compare it with a computed total, but someone has to write and maintain that comparison.		Both stated figures are compared with the computed ones on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1The 1TB SIM-only deal is published for 24 months only; there is no 36-month SIM-only 1TB price.
2The MyMTN Home Capped Mega Deals are for consumer and consumer SME customers; corporate customers are excluded.
3The MyMTN Home Capped Mega Deals are for post-paid customers; prepaid customers are excluded.
4Customers on existing mobile price plans can only upgrade to the MyMTN Home deals; they cannot migrate to them.
5A SIM-only deal needs a compatible router, which is a CAT 6 or above router not locked to another provider; the router on this quote is not.
6Voice bundles and SMS bundles cannot be loaded on a MyMTN Home plan.
7Dual Call and Dual SIM are not allowed on a MyMTN Home plan.
8Data Share is not allowed on a MyMTN Home plan or on the Fixed LTE booster bundles.
9The Static IP service has an additional monthly charge that the terms do not publish, so a person must add it to the quote.
10The quote expects 161 GB of data a month and the deal with its booster gives 160 GB; these plans do not allow out-of-bundle usage, so more data has to be bought as booster bundles, and a person should confirm the customer accepts this.
11The quote states a monthly total of R199; the published prices give R249.
12The quote states 240 GB of total data; the deal gives 160 GB.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Deal and router: 1TB SIM only on 36 months with a router that is not compatible

    
The agent's request. Please quote the MyMTN Home 1TB deal, SIM only, on 36 months for a consumer, post-paid customer who is a new customer, with a router that is not compatible, expecting about 800 GB of data a month. The quote states a monthly total of R549 and 1,000 GB of total data. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • 1TB SIM-only deal is sold on 24 months only. The 1TB SIM-only deal is published for 24 months only; there is no 36-month SIM-only 1TB price.
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  • SIM-only deal needs a compatible router. A SIM-only deal needs a compatible router, which is a CAT 6 or above router not locked to another provider; the router on this quote is not.
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2. Deal and router: The agent resubmits after fixing the errors

    
The agent's request. Please quote the MyMTN Home 1TB deal, with a router, on 36 months for a consumer, post-paid customer who is a new customer, expecting about 800 GB of data a month. The quote states a monthly total of R669 and 1,000 GB of total data. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. Monthly total of R669 including VAT for 36 months, with 1,000 GB of data in total; any Static IP charge is not included.
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3. Who can take the deal: Corporate customer with a voice bundle

    
The agent's request. Please quote the MyMTN Home 240GB deal, with a router, on 24 months for a corporate, post-paid customer who is an upgrade customer, expecting about 100 GB of data a month, with a voice bundle. The quote states a monthly total of R299 and 240 GB of total data. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Corporate customers are excluded. The MyMTN Home Capped Mega Deals are for consumer and consumer SME customers; corporate customers are excluded.
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  • Voice and SMS bundles cannot be loaded. Voice bundles and SMS bundles cannot be loaded on a MyMTN Home plan.
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4. Who can take the deal: The agent resubmits after fixing the errors

    
The agent's request. Please quote the MyMTN Home 240GB deal, with a router, on 24 months for a consumer SME, post-paid customer who is an upgrade customer, expecting about 100 GB of data a month. The quote states a monthly total of R299 and 240 GB of total data. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. Monthly total of R299 including VAT for 24 months, with 240 GB of data in total; any Static IP charge is not included.
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5. Stated total and data allowance: 160GB with a recurring 20GB booster, stated total leaves out the booster

    
The agent's request. Please quote the MyMTN Home 160GB deal, with a router, on 36 months for a consumer, post-paid customer who is an add-SIM customer, expecting about 300 GB of data a month, with a recurring 20GB Fixed LTE booster. The quote states a monthly total of R219 and 160 GB of total data. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Stated monthly total does not match. The quote states a monthly total of R219; the published prices give R518.
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  • Expected data use exceeds the data available. The quote expects 300 GB of data a month and the deal with its booster gives 180 GB; these plans do not allow out-of-bundle usage, so more data has to be bought as booster bundles, and a person should confirm the customer accepts this.
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6. Stated total and data allowance: The agent resubmits after fixing the errors

    
The agent's request. Please quote the MyMTN Home 160GB deal, with a router, on 36 months for a consumer, post-paid customer who is an add-SIM customer, expecting about 300 GB of data a month, with a recurring 20GB Fixed LTE booster. The quote states a monthly total of R518 and 160 GB of total data. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • Expected data use exceeds the data available. The quote expects 300 GB of data a month and the deal with its booster gives 180 GB; these plans do not allow out-of-bundle usage, so more data has to be bought as booster bundles, and a person should confirm the customer accepts this.
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  • Order summary. Monthly total of R518 including VAT for 36 months, with 160 GB of data in total; any Static IP charge is not included.
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7. Stated total and data allowance: The agent moves the customer to the 360GB deal

    
The agent's request. Please quote the MyMTN Home 360GB deal, with a router, on 36 months for a consumer, post-paid customer who is an add-SIM customer, expecting about 300 GB of data a month, with a recurring 20GB Fixed LTE booster. The quote states a monthly total of R668 and 360 GB of total data. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. Monthly total of R668 including VAT for 36 months, with 360 GB of data in total; any Static IP charge is not included.
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8. Existing mobile plan: Migration from an existing mobile plan

    
The agent's request. Please quote the MyMTN Home 360GB deal, with a router, on 24 months for a consumer, post-paid customer who is a customer migrating from an existing mobile plan, expecting about 200 GB of data a month. The quote states a monthly total of R499 and 360 GB of total data. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Existing mobile plans can only upgrade. Customers on existing mobile price plans can only upgrade to the MyMTN Home deals; they cannot migrate to them.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a monthly quote for an MTN South Africa MyMTN Home Capped Mega Deal (fixed LTE home data): the data size, SIM only or with a router, the contract term, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the terms MTN publishes for these deals and returns a verdict, every reason, a line-item quote and the figures it computed.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote the MyMTN Home 1TB deal, SIM only, on 36 months for a consumer, post-paid customer who is a new customer. The quote states a monthly total of R549 and 1,000 GB of total data. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
    5. 
      
  5. Blocked, with two findings, all in one answer. The 1TB SIM-only deal is published for 24 months only; there is no 36-month SIM-only 1TB price. A SIM-only deal needs a compatible router, which is a CAT 6 or above router not locked to another provider; the router on this quote is not.
    6. 
      
  6. The validator returned two blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
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  7. What this shows: for a deal option that needs something the customer already owns, a rules-based CPQ can do this only with workarounds.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the hardware to with a router and the stated monthly total to R669. It removes the compatible router.
    10. 
      
  10. It calls the validator again.
    11. 
      
  11. This time the validator clears it.
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  12. The validator also returns the line-item quote, on screen.
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  13. Both earlier findings are cleared, and the validator's figure matches the quote.
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  14. Two problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    15.