Predictika · Patient monitor configuration

An AI sales agent's patient monitor order, checked before it goes out

An AI sales agent prepares a configuration quote for patient monitors: the region, the handheld, the measurement modules, the connectivity options, the early warning score, the service plan, the discount and the total it states. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the configuration rules and returns a verdict, every reason and the total it computed.

Scope: Root patient monitor configurations: Radical-7 or Radius-7 handhelds, rainbow parameters, MOC-9 modules, Iris Gateway, Patient SafetyNet, Replica, EMR integration, early warning score, service plans, discounts and the stated total. See everything this validator covers

This validator models configurations of this kind, not just the scenarios shown below.

  • Hardware and modules — the handheld, the rainbow parameters that need one, and the three MOC-9 ports that hold the O3, SedLine, ISA and LiDCO modules.
  • Connectivity and region — Patient SafetyNet and EMR integration that need the Iris Gateway, Replica that needs Patient SafetyNet, and an early warning score that needs the blood pressure and temperature option and is not licensed in Canada.
  • Service, price and review — the one-year standard plan, the extended plan up to five years, a discount that needs approval above 15 percent and is refused above 30, orders of 50 monitors or more, and the stated total compared with the computed one.

Any configuration that touches these rules is in scope — not only the scenarios pictured here. The product names, the three MOC-9 ports and the early warning score restriction in Canada follow public Masimo information; every price, the dependency rules, the service plan, and the discount and volume thresholds are modeled from comparable patient monitors and not published by Masimo, so the amounts on this page are illustrative. Not covered: other Masimo product lines and accessories.

The AI sales agentBuilds the monitor configuration from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

6 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Options that depend on other optionsOnly with workarounds
Rainbow parameters need a handheld, Patient SafetyNet and EMR need the Iris Gateway, Replica needs Patient SafetyNet and the early warning score needs the blood pressure option.
Every dependency is evaluated on every call, whatever order the options were chosen in.
A hardware limit shared by several modulesOnly with care
Four different modules compete for three ports, so the count must be taken across all of them.
The ports used are counted across every module on each call and compared with three.
Region and service rulesOnly with care
The early warning score is not licensed in Canada, and standard service covers one year only.
The region, the service plan and the years are checked together.
Discounts, volume and approvalsOnly with care
A discount above 15 percent, an order of 50 monitors or more and a long extended plan each go to a person, and a discount above 30 percent is refused.
Each level is compared on every call and every approval is listed.
A total built from many partsOnly with workarounds
The total depends on the options, the quantity, the discount and the extended service years, so it must be computed before it can be compared with the total stated.
The total is computed on every call and compared with the total stated in the quote.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as a step is saved or completed, so a person often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The quote adds 4 MOC-9 measurement modules; Root has 3 MOC-9 ports.
2Rainbow SET parameters are measured by a Radical-7 or Radius-7 and the quote has neither.
3Patient SafetyNet central monitoring needs the Iris Gateway on the quote.
4Replica alarm escalation needs Patient SafetyNet on the quote.
5EMR integration needs the Iris Gateway on the quote.
6The early warning score needs the noninvasive blood pressure and temperature option on the quote.
7The early warning score is not licensed for sale in Canada.
8The quote has 0 Root monitors; at least 1 is needed.
9Extended service beyond 3 years needs service management confirmation.
10The quote covers 6 years of service; 1 to 5 years can be quoted.
11The quote covers 0 years of service; 1 to 5 years can be quoted.
12Standard service covers 1 year; the quote asks for 2 years and needs the extended plan.
13A discount of 16 percent is above 15 percent and needs sales management approval.
14A discount of 30 percent is above 15 percent and needs sales management approval.
15A discount of 31 percent is outside the 0 to 30 percent range that can be quoted.
16A discount of 31 percent is above 15 percent and needs sales management approval.
17An order of 50 monitors is a hospital-wide program and needs a person to confirm the terms.
18The quote states a total of 8,670,799 cents; the list prices give 8,670,800 cents.
19The quote states a total of 8,670,900 cents; the list prices give 8,670,800 cents.
20The quote states a total of 5 cents; the list prices give 260,124,000 cents.
21An order of 60 monitors is a hospital-wide program and needs a person to confirm the terms.
22A discount of 20 percent is above 15 percent and needs sales management approval.
23An order of 75 monitors is a hospital-wide program and needs a person to confirm the terms.
24A discount of 40 percent is outside the 0 to 30 percent range that can be quoted.
25A discount of 40 percent is above 15 percent and needs sales management approval.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Prerequisites, ports and region: A Canada quote with rainbow parameters but no handheld, four modules, Patient SafetyNet without the gateway and an early warning score

The agent's request. Please quote 3 Root monitors for Canada with no handheld, rainbow parameters SpHb, modules O3, SedLine, ISA capnography, LiDCO, and Patient SafetyNet, the early warning score, the blood pressure and temperature option. Service is the standard plan for 3 years. The quote states a total of $152,772. It is ready to send.

Verdict: Blocked.

  • Too many MOC-9 modules. The quote adds 4 MOC-9 measurement modules; Root has 3 MOC-9 ports.
  • Rainbow parameters need a handheld. Rainbow SET parameters are measured by a Radical-7 or Radius-7 and the quote has neither.
  • Patient SafetyNet needs Iris Gateway. Patient SafetyNet central monitoring needs the Iris Gateway on the quote.
  • Early warning score not licensed in Canada. The early warning score is not licensed for sale in Canada.
  • Standard service covers one year. Standard service covers 1 year; the quote asks for 3 years and needs the extended plan.
  • Stated total does not match. The quote states a total of 15,277,200 cents; the list prices give 13,170,000 cents.

2. Prerequisites, ports and region: The agent resubmits as a US quote with a Radical-7, three modules and the full connectivity chain

The agent's request. Please quote 3 Root monitors for the United States with a Radical-7 handheld, rainbow parameters SpHb, modules O3, ISA capnography, LiDCO, and the Iris Gateway, Patient SafetyNet, Replica, EMR integration, the early warning score, the blood pressure and temperature option. Service is the extended plan for 3 years. The quote states a total of $178,872. It is ready to send.

Verdict: Allowed.

  • Order summary. 3 Root monitor(s) at 514 hundred dollars each, estimated total of 17,887,200 cents at list prices.

3. Dependencies, service term and discount: Twelve monitors with Replica, EMR and the early warning score missing their prerequisites, a six-year plan and a 32 percent discount

The agent's request. Please quote 12 Root monitors for the United States with a Radius-7 handheld, and Replica, EMR integration, the early warning score. Service is the extended plan for 6 years, with a 32 percent discount. The quote states a total of $242,352. It is ready to send.

Verdict: Blocked.

  • Service term out of range. The quote covers 6 years of service; 1 to 5 years can be quoted.
  • Replica needs Patient SafetyNet. Replica alarm escalation needs Patient SafetyNet on the quote.
  • EMR integration needs Iris Gateway. EMR integration needs the Iris Gateway on the quote.
  • Early warning score needs NIBP and temperature. The early warning score needs the noninvasive blood pressure and temperature option on the quote.
  • Discount out of range. A discount of 32 percent is outside the 0 to 30 percent range that can be quoted.
  • Discount above 15 percent. A discount of 32 percent is above 15 percent and needs sales management approval.
  • Long extended service to confirm. Extended service beyond 3 years needs service management confirmation.

4. Dependencies, service term and discount: The agent resubmits after fixing the errors

The agent's request. Please quote 12 Root monitors for the United States with a Radical-7 handheld, and the Iris Gateway, Patient SafetyNet, EMR integration, the early warning score, the blood pressure and temperature option. Service is the extended plan for 3 years, with a 12 percent discount. The quote states a total of $335,712. It is ready to send.

Verdict: Allowed.

  • Order summary. 12 Root monitor(s) at 269 hundred dollars each, estimated total of 33,571,200 cents at list prices.

5. Large order and discount: Sixty monitors with a 31 percent discount and a five-year extended plan

The agent's request. Please quote 60 Root monitors for a country outside the United States and Canada with a Radius-7 handheld, and the blood pressure and temperature option. Service is the extended plan for 5 years, with a 31 percent discount. The quote states a total of $981,720. It is ready to send.

Verdict: Blocked.

  • Discount out of range. A discount of 31 percent is outside the 0 to 30 percent range that can be quoted.
  • Discount above 15 percent. A discount of 31 percent is above 15 percent and needs sales management approval.
  • Volume order to confirm. An order of 60 monitors is a hospital-wide program and needs a person to confirm the terms.
  • Long extended service to confirm. Extended service beyond 3 years needs service management confirmation.

6. Large order and discount: The agent resubmits with an 18 percent discount and management approval

The agent's request. Please quote 60 Root monitors for a country outside the United States and Canada with a Radius-7 handheld, and the blood pressure and temperature option. Service is the extended plan for 5 years, with a 18 percent discount and management has approved it. The quote states a total of $1,108,080. It is ready to send.

Verdict: Needs approval.

  • Discount above 15 percent. A discount of 18 percent is above 15 percent and needs sales management approval.
  • Volume order to confirm. An order of 60 monitors is a hospital-wide program and needs a person to confirm the terms.
  • Long extended service to confirm. Extended service beyond 3 years needs service management confirmation.
  • Order summary. 60 Root monitor(s) at 162 hundred dollars each, estimated total of 110,808,000 cents at list prices.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a configuration quote for patient monitors: the region, the handheld, the measurement modules, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the configuration rules and returns a verdict, every reason and the total it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote 3 Root monitors for Canada with no handheld, rainbow parameters SpHb, modules O3, SedLine, ISA capnography, LiDCO, and Patient SafetyNet. Service is the standard plan for 3 years. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with six findings, all in one answer. The quote adds 4 MOC-9 measurement modules; Root has 3 MOC-9 ports. Rainbow SET parameters are measured by a Radical-7 or Radius-7 and the quote has neither. Patient SafetyNet central monitoring needs the Iris Gateway on the quote. The other three are on screen.
  6. The validator returned six blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other and against the stated total.
  7. What this shows: for a total built from many parts, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the region to United States, the handheld to Radical-7, the MOC-9 modules to O3, ISA capnography, LiDCO, the connectivity and scoring to the Iris Gateway, Patient SafetyNet, Replica, EMR integration, the early warning score, the blood pressure and temperature option, the service to Extended, 3 years and the stated total to 17,887,200.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. All six earlier findings are cleared.
  13. Six problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.