Predictika · Business connectivity quotes
An AI sales agent prepares a quote for a small business that wants Mediacom Business internet, alone or bundled with Cloud Voice: the plan, the contract term, the speeds and devices the customer needs, the number of voice seats and whether the plan is offered at the address. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published plans and conditions and returns a verdict, every reason and the figures it computed.
This validator models single-location quotes for Mediacom Business as published on the Mediacom Business internet and Cloud Voice pages (read October 5, 2026), not just the scenarios shown below.
Any quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: price increases after the quoted price period, Mediacom fiber and Ethernet (quote-only), business TV, mobile, static IP and Wi-Fi extras, phone line-only service, taxes and any negotiated discount.
7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch
Illustrative agent statement. The validator receives the structured request below.
Proposing agent: AI sales agent (scripted)
Before sending, the agent must call Recorded run
What this means
Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.
| What the validator caught | Typical rules-based CPQ | Predictika |
|---|---|---|
| A term that depends on the plan and the bundle | Only with care The required term differs for each internet plan and changes again when voice is added, so product rules have to track both and keep them in step with the offer page. | The published term is looked up from the plan and the voice choice on every call and compared with the term quoted. |
| A plan that exists only in some areas | Only with workarounds Availability depends on the address, so the quote needs a flag and a rule tying 2 Gig to it; a rep can easily pick a plan the address cannot get. | Choosing 2 Gig for an address where it is not available is stopped in the same pass as the other rules. |
| Bundle prices that differ from the sum of the parts | Only with care The Cloud Voice bundle has its own price per plan, so a price rule per combination is needed, and a price typed by a rep has to be compared with it separately. | The bundle price is computed from the plan and compared with the stated monthly price, together with the stated installation fee. |
| A minimum on one component and a person for the rest | Only with workarounds A 2-seat minimum is a hard rule while extra seats have no published price, so they are two different outcomes that are often collapsed into a single message. | Fewer than two seats is a blocking finding; more than two seats goes to a person. |
| Every problem returned in one answer | Only with workarounds Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next. | All findings come back together, whatever order the choices arrived in. |
Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.
| 1 | The quote uses a contract of 24 month(s), but Mediacom publishes a term of 1 month(s) for this plan (36 months for any Cloud Voice bundle; month-to-month for Internet 300, 2 years for 1 Gig, 3 years for 2 Gig). |
| 2 | The quote uses a contract of 36 month(s), but Mediacom publishes a term of 1 month(s) for this plan (36 months for any Cloud Voice bundle; month-to-month for Internet 300, 2 years for 1 Gig, 3 years for 2 Gig). |
| 3 | The quote uses a contract of 1 month(s), but Mediacom publishes a term of 24 month(s) for this plan (36 months for any Cloud Voice bundle; month-to-month for Internet 300, 2 years for 1 Gig, 3 years for 2 Gig). |
| 4 | The quote uses a contract of 36 month(s), but Mediacom publishes a term of 24 month(s) for this plan (36 months for any Cloud Voice bundle; month-to-month for Internet 300, 2 years for 1 Gig, 3 years for 2 Gig). |
| 5 | The quote uses a contract of 24 month(s), but Mediacom publishes a term of 36 month(s) for this plan (36 months for any Cloud Voice bundle; month-to-month for Internet 300, 2 years for 1 Gig, 3 years for 2 Gig). |
| 6 | The quote uses a contract of 1 month(s), but Mediacom publishes a term of 36 month(s) for this plan (36 months for any Cloud Voice bundle; month-to-month for Internet 300, 2 years for 1 Gig, 3 years for 2 Gig). |
| 7 | The quote uses Internet 2 Gig, which Mediacom states is not available in all areas, and it is not available at this address. |
| 8 | The published prices apply to new business customers only, and this customer is an existing one. |
| 9 | The customer needs 301 Mbps download but the chosen plan offers 300 Mbps. |
| 10 | The customer needs 51 Mbps upload but the chosen plan offers 50 Mbps. |
| 11 | The customer needs 31 Mbps upload but the chosen plan offers 30 Mbps. |
| 12 | The quote has 1 Cloud Voice seat(s); Mediacom states a 2-seat minimum on all Cloud Voice plans. |
| 13 | The quote has 3 Cloud Voice seats; the published bundles include one basic and one enhanced seat and say additional seats are available upon request without listing a price, so a person should confirm them. |
| 14 | The customer has 11 devices; Mediacom describes this plan as supporting about 10, so a person should confirm the fit. |
| 15 | The customer has 16 devices; Mediacom describes this plan as supporting about 15, so a person should confirm the fit. |
| 16 | The quote states a monthly price of $89.99; the published price gives $99.99. |
| 17 | The quote states an installation fee of $0.00; the published one-time installation fee is $149.95. |
| 18 | The quote states a monthly price of $99.99; the published price gives $159.99. |
| 19 | The customer needs 1,500 Mbps download but the chosen plan offers 1,000 Mbps. |
| 20 | The quote has 4 Cloud Voice seats; the published bundles include one basic and one enhanced seat and say additional seats are available upon request without listing a price, so a person should confirm them. |
The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.
The agent's request. Please quote Mediacom Business Internet 300 on a 2-year contract for a new business customer, who needs 400 Mbps download and 20 Mbps upload and has 8 devices, at an address without 2 Gig service. The quote states a monthly price of $69.99 and an installation fee of $149.95. It is ready to send.
Verdict: Blocked.
The agent's request. Please quote Mediacom Business Internet 1 Gig on a 2-year contract for a new business customer, who needs 400 Mbps download and 20 Mbps upload and has 8 devices, at an address without 2 Gig service. The quote states a monthly price of $99.99 and an installation fee of $149.95. It is ready to send.
Verdict: Allowed.
The agent's request. Please quote Mediacom Business Internet 1 Gig with Cloud Voice (1 seats) on a 3-year contract for a new business customer, who needs 600 Mbps download and 30 Mbps upload and has 12 devices, at an address without 2 Gig service. The quote states a monthly price of $99.99 and an installation fee of $149.95. It is ready to send.
Verdict: Blocked.
The agent's request. Please quote Mediacom Business Internet 1 Gig with Cloud Voice (2 seats) on a 3-year contract for a new business customer, who needs 600 Mbps download and 30 Mbps upload and has 12 devices, at an address without 2 Gig service. The quote states a monthly price of $159.99 and an installation fee of $149.95. It is ready to send.
Verdict: Allowed.
The agent's request. Please quote Mediacom Business Internet 2 Gig with Cloud Voice (3 seats) on a 3-year contract for a new business customer, who needs 1500 Mbps download and 40 Mbps upload and has 12 devices, at an address without 2 Gig service. The quote states a monthly price of $209.99 and an installation fee of $149.95. It is ready to send.
Verdict: Blocked.
The agent's request. Please quote Mediacom Business Internet 1 Gig with Cloud Voice (3 seats) on a 3-year contract for a new business customer, who needs 900 Mbps download and 40 Mbps upload and has 12 devices, at an address without 2 Gig service. The quote states a monthly price of $159.99 and an installation fee of $149.95. It is ready to send.
Verdict: Needs approval.
The agent's request. Please quote Mediacom Business Internet 1 Gig with Cloud Voice (2 seats) on a 3-year contract for a new business customer, who needs 900 Mbps download and 40 Mbps upload and has 12 devices, at an address without 2 Gig service. The quote states a monthly price of $159.99 and an installation fee of $149.95. It is ready to send.
Verdict: Allowed.
The text of the narrated walkthrough, step by step.