Predictika · Surgical robotics system deals

An AI sales agent's Hugo RAS system quote, checked before it goes out

An AI sales agent prepares a Hugo RAS robotic-assisted surgery system quote for a fictional European hospital, with the total contract value it expects. Before the quote goes out, the agent sends it to Predictika, which checks it against a declarative model of indication, arm-cart, operating-room, training, capacity, service and discount rules, compares the total the agent states with the one it computes, and returns a verdict with every reason. All prices are illustrative estimates in euros.

Scope: Hugo RAS system deals for a hospital program, by capital purchase, operating lease or placement: arm carts by indication, operating-room footprint, trained surgeons and capacity, term and service tier, discount authority and the stated total. See everything this validator covers

This validator models a Hugo RAS system deal, not just the scenarios shown below.

  • Indication and arm carts — the procedure program must be one the system is sold for in the EU, and each program has a minimum number of arm carts.
  • Room, training and capacity — the operating-room footprint grows with every arm cart, at least two console surgeons must be trained, and the committed procedures must fit what the trained surgeons can perform (about 150 each).
  • Acquisition model, term and service — a capital purchase, an operating lease (5 or 7 years) or a placement (at least 200 procedures a year, 7-year term), with the Premium service tier required above 300 procedures a year on purchases and leases.
  • Discount authority and review — a rep can give 3 percent, a regional director approves up to 8 percent (15 percent on a system over EUR 2 million), anything above is blocked, and a capital purchase at under 150 procedures a year needs a return-on-investment review.
  • Stated total — the total contract value the quote states against the total the validator computes from the system, lease or placement fee, service and volume-discounted instruments.

Any Hugo RAS system quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: other robotic platforms, tax, currency, financing beyond the lease factors and negotiated contract terms. Every price, footprint, threshold and indication flag is an estimate from public product information, not a Medtronic price list or a statement of current regulatory indications.

The AI sales agentBuilds the Hugo RAS system quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

8 scenarios in 4 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Fixing one problem changes anotherOnly with workarounds
Adding the fourth arm cart that the program needs also raises the room footprint, lifts the capital list above EUR 2 million (which changes who can approve the discount) and moves the total; rules fired at save or step time do not re-check these together.
Arm carts, room, capital list, discount authority and total are recomputed on every call, so a fix that moves another figure shows up in the same answer.
Arm carts, room and training togetherOnly with care
Arm-cart minimums by indication, the room footprint and the surgeon prerequisites are each simple, but they interact with the procedure program and the deal structure.
All limits are evaluated together on every call and each failure is returned with its reason.
Surgeon capacity against volumeOnly with workarounds
Comparing committed procedures with what the trained surgeons can perform means combining two quote fields in one rule.
Capacity is computed from the surgeon count and checked against the committed procedures.
Three ways to acquire the systemOnly with workarounds
Capital purchase, operating lease and placement each price differently, and placement has its own volume and term rules.
The acquisition model selects its own price and checks in one pass.
Approval stepsOnly with care
Discounts above rep authority and low-volume purchases need a person to sign off, and the release must stay blocked until they do.
Approval items are returned with the verdict and the release step is refused until the approval is recorded.
The total the agent statesOnly with workarounds
Comparing a stated figure with a computed one means a separate rule per quote layout, and price rules rarely run on stated figures.
The stated total is a field in the request and is checked against the computed total.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

16 percent discount is above the 3 percent a rep can give; approvable up to 8 percent on a EUR 1,800,000 system.
2A capital purchase at only 120 procedures a year needs a return-on-investment review by the regional business director.
312 percent discount is above the 3 percent a rep can give; approvable up to 15 percent on a EUR 2,100,000 system.
4A capital purchase at only 140 procedures a year needs a return-on-investment review by the regional business director.
510 percent discount is above the 3 percent a rep can give; approvable up to 15 percent on a EUR 2,100,000 system.
6Thoracic lobectomy is not in the indications this Hugo RAS configuration can be sold for in the EU.
7Urology prostatectomy needs at least 4 arm carts; the quote has 3.
84 arm carts plus console and tower need about 40 square meters; the operating room has 36.
9At least 2 console surgeons must complete the Hugo training pathway before go-live; the plan has 1.
10200 procedures a year exceed what 1 trained surgeons can perform (about 150 each).
11A placement needs a commitment of at least 200 procedures a year; the plan has 150.
12A placement runs 7 years; a 5-year placement is not offered.
13400 procedures a year need the Premium service tier for uptime; Standard service is not allowed above 300.
1412 percent discount exceeds the 8 percent anyone can approve on a EUR 1,800,000 system.
158 percent discount is above the 3 percent a rep can give; approvable up to 8 percent on a EUR 1,800,000 system.
16Stated total contract value does not match: the agent stated EUR 6,430,462.50 over 7 years; the validator computes EUR 7,565,250.
17Pediatric surgery is not in the indications this Hugo RAS configuration can be sold for in the EU.
18Pediatric surgery needs at least 3 arm carts; the quote has 2.
1918 percent discount exceeds the 15 percent anyone can approve on a EUR 2,100,000 system.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Seven holds on one urology program: A urology program on 3 arm carts with one trained surgeon, a 36 square meter room, 350 procedures a year on Standard service and a 12 percent discount

The agent's request. Please quote a capital purchase of a Hugo RAS system with 3 arm carts for a urology program, over 5 years: 350 procedures a year, 1 trained surgeons, a 36 square meter operating room, Standard service, with a 12 percent discount. Total contract value EUR 5,289,750. It is ready to send.

Verdict: Blocked.

  • Too few arm carts. Urology prostatectomy needs at least 4 arm carts; the quote has 3.
  • Operating room too small. 3 arm carts plus console and tower need about 37 square meters; the operating room has 36.
  • Trained surgeons. At least 2 console surgeons must complete the Hugo training pathway before go-live; the plan has 1.
  • Surgeon capacity. 350 procedures a year exceed what 1 trained surgeons can perform (about 150 each).
  • Service tier against volume. 350 procedures a year need the Premium service tier for uptime; Standard service is not allowed above 300.
  • Discount beyond authority. 12 percent discount exceeds the 8 percent anyone can approve on a EUR 1,800,000 system.
  • Stated total differs from computed total. Stated total contract value does not match: the agent stated EUR 5,289,750 over 5 years; the validator computes EUR 5,073,750.

2. Seven holds on one urology program: The agent resubmits after fixing the errors

The agent's request. Please quote a capital purchase of a Hugo RAS system with 4 arm carts for a urology program, over 5 years: 350 procedures a year, 3 trained surgeons, a 45 square meter operating room, Premium service, with a 3 percent discount. Total contract value EUR 5,874,750. It is ready to send.

Verdict: Allowed.

  • Price summary. Estimated price (EUR): Capital_Purchase with 4 arm carts; upfront EUR 2,037,000 (capital list 2,100,000 less 3 percent); annual cost EUR 813,750 (service 231,000 and instruments 582,750 at EUR 1,665 per procedure); 5-year total EUR 5,874,750.

3. Placement terms: A colorectal placement on a 5-year term with 150 committed procedures and an 18 percent fee discount

The agent's request. Please quote a placement of a Hugo RAS system with 4 arm carts for a colorectal program, over 5 years: 150 procedures a year, 2 trained surgeons, a 45 square meter operating room, Standard service, with a 18 percent discount. Total contract value EUR 2,250,000. It is ready to send.

Verdict: Blocked.

  • Placement volume commitment. A placement needs a commitment of at least 200 procedures a year; the plan has 150.
  • Placement term. A placement runs 7 years; a 5-year placement is not offered.
  • Discount beyond authority. 18 percent discount exceeds the 15 percent anyone can approve on a EUR 2,100,000 system.
  • Stated total differs from computed total. Stated total contract value does not match: the agent stated EUR 2,250,000 over 5 years; the validator computes EUR 2,128,500.

4. Placement terms: The agent resubmits after fixing the errors

The agent's request. Please quote a placement of a Hugo RAS system with 4 arm carts for a colorectal program, over 7 years: 260 procedures a year, 2 trained surgeons, a 45 square meter operating room, Standard service, with a 3 percent discount. Total contract value EUR 5,410,860. It is ready to send.

Verdict: Allowed.

  • Price summary. Estimated price (EUR): Placement with 4 arm carts; upfront EUR 0 (capital list 2,100,000 less 3 percent); annual cost EUR 772,980 (service 168,000 and instruments 546,000 at EUR 2,100 per procedure); 7-year total EUR 5,410,860.

5. Approvals: A urology capital purchase at only 120 procedures a year with a 12 percent discount

The agent's request. Please quote a capital purchase of a Hugo RAS system with 4 arm carts for a urology program, over 5 years: 120 procedures a year, 2 trained surgeons, a 42 square meter operating room, Standard service, with a 12 percent discount. Total contract value EUR 3,630,000. It is ready to send.

Verdict: Needs approval.

  • Low-volume capital purchase. A capital purchase at only 120 procedures a year needs a return-on-investment review by the regional business director.
  • Discount above rep authority. 12 percent discount is above the 3 percent a rep can give; approvable up to 15 percent on a EUR 2,100,000 system.
  • Price summary. Estimated price (EUR): Capital_Purchase with 4 arm carts; upfront EUR 1,848,000 (capital list 2,100,000 less 12 percent); annual cost EUR 390,000 (service 168,000 and instruments 222,000 at EUR 1,850 per procedure); 5-year total EUR 3,630,000.

6. Approvals: The regional business director approves the review and the discount

The agent's request. Please quote a capital purchase of a Hugo RAS system with 4 arm carts for a urology program, over 5 years: 120 procedures a year, 2 trained surgeons, a 42 square meter operating room, Standard service, with a 12 percent discount. Total contract value EUR 3,630,000. It is ready to send.

Verdict: Needs approval.

  • Low-volume capital purchase. A capital purchase at only 120 procedures a year needs a return-on-investment review by the regional business director.
  • Discount above rep authority. 12 percent discount is above the 3 percent a rep can give; approvable up to 15 percent on a EUR 2,100,000 system.
  • Price summary. Estimated price (EUR): Capital_Purchase with 4 arm carts; upfront EUR 1,848,000 (capital list 2,100,000 less 12 percent); annual cost EUR 390,000 (service 168,000 and instruments 222,000 at EUR 1,850 per procedure); 5-year total EUR 3,630,000.

7. Stated total: A urology capital purchase where the stated total is 15 percent too low

The agent's request. Please quote a capital purchase of a Hugo RAS system with 4 arm carts for a urology program, over 7 years: 350 procedures a year, 3 trained surgeons, a 42 square meter operating room, Premium service. Total contract value EUR 6,430,462.50. It is ready to send.

Verdict: Blocked.

  • Stated total differs from computed total. Stated total contract value does not match: the agent stated EUR 6,430,462.50 over 7 years; the validator computes EUR 7,565,250.

8. Stated total: The agent resubmits after fixing the errors

The agent's request. Please quote a capital purchase of a Hugo RAS system with 4 arm carts for a urology program, over 7 years: 350 procedures a year, 3 trained surgeons, a 42 square meter operating room, Premium service. Total contract value EUR 7,565,250. It is ready to send.

Verdict: Allowed.

  • Price summary. Estimated price (EUR): Capital_Purchase with 4 arm carts; upfront EUR 2,100,000 (capital list 2,100,000 less 0 percent); annual cost EUR 813,750 (service 231,000 and instruments 582,750 at EUR 1,665 per procedure); 7-year total EUR 7,565,250.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a Hugo RAS robotic-assisted surgery system quote for a fictional European hospital, with the total contract value it expects. Before the quote goes out, the agent sends it to Predictika, which checks it against a declarative model of indication, arm-cart, operating-room, training, capacity, service and discount rules, compares the total the agent states with the one it computes, and returns a verdict with every reason. All prices are illustrative estimates in euros.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote a capital purchase of a Hugo RAS system with 3 arm carts for a urology program, over 5 years: 350 procedures a year. Total contract value EUR 5,289,750. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with seven findings, all in one answer. Urology prostatectomy needs at least 4 arm carts; the quote has 3. 3 arm carts plus console and tower need about 37 square meters; the operating room has 36. At least 2 console surgeons must complete the Hugo training pathway before go-live; the plan has 1. The other four are on screen.
  6. The validator returned seven blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other and against the stated total.
  7. What this shows: for surgeon capacity against volume, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the arm carts to 4, the trained surgeons to 3, the operating room to 45 square meters, the service to premium, the discount to 3 percent and the stated total contract value to €5,874,750.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. All seven earlier findings are cleared.
  13. Seven problems caught in one call, fixed in one pass, and a clean 5,874,750 euros quote. That is the value of Predictika's validator: catching mistakes before they reach the customer.