Predictika · Content management plan and extension quotes

An AI sales agent's content management plan, checked before it goes out

An AI sales agent prepares a plan proposal for OpenText Documentum Content Management: the Express, Premium or Ultimate plan, how it is deployed, the features and limits the customer needs, and extensions. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published plan guides and returns a verdict, every reason and the allowances it computed.

Scope: OpenText Documentum Content Management plans (Express, Premium, Ultimate): deployment, included features and limits, and extensions. See everything this validator covers

This validator models Documentum Content Management plan proposals, not just the scenarios shown below.

  • Plan and deployment — Express, Premium and Ultimate are offered as private cloud plans; Express and Premium are also offered as license plans; Ultimate is private cloud only.
  • Features by plan — advanced workflow, information archiving, automated document generation and the SAP and Salesforce integrations are part of Premium and Ultimate, not Express.
  • Included limits — up to 250,000 workflows a year and 2 TB of archive storage on Premium and Ultimate; on Ultimate, Core Share up to 10 GB per user, Core Capture 10 pages a month per user and Core Signature 1 signature a month per user. Usage above a limit goes to a person for approval.
  • Extensions — developer extensibility in the cloud needs a Cloud Sandbox license; the Office Online and Salesforce service add-ons are listed for license plans; Core services as extensions are listed for license plans and are included in Ultimate. The capture allowance the quote states is compared with the one the plan includes.

Any plan proposal that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (OpenText publishes no list prices, so this validator produces no price build-up or line-item quote), the industry and other functional extensions, custom plans, other OpenText products, and the details of the metric and capacity extensions.

The AI sales agentBuilds the plan proposal from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

8 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

Click to expand

Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
A plan that cannot be deployed the way it is quotedOnly with care
Plan, deployment and edition each have their own product rule and the combinations have to be listed and maintained.
Plan and deployment are in one request and compared on every call.
Features that belong to a higher planOnly with care
Each feature needs its own dependency on the plan tier, maintained as the plans change.
The plan and every feature requested are checked together on every call.
Usage above what the plan includesOnly with workarounds
Included limits that scale per user need summary variables and price or validation rules across several lines.
Allowances are computed from the users on the quote and compared with the usage requested.
A stated allowance that disagrees with the planOnly with workarounds
A figure typed into the quote is rarely compared with the one the plan implies.
The stated figure is part of the request and checked against the computed allowance.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

Click to expand

Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1The Ultimate (X3) plan is offered as a private cloud plan only; it is not available as a license plan.
2Advanced workflow (up to 250,000 workflows a year) is part of the Premium and Ultimate plans, not Express.
3Information archiving (up to 2 TB of storage) is part of the Premium and Ultimate plans, not Express.
4Automated document generation is part of the Premium and Ultimate plans, not Express.
5The SAP and Salesforce integrations are part of the Premium and Ultimate plans, not Express.
6250,001 workflows a year is above the 250,000 included with the plan; a custom plan or extension is not published, so a person should confirm it.
73 TB of archive storage is above the 2 TB included; additional storage is a capacity extension priced by OpenText, so a person should confirm it.
811 GB of Core Share storage per user is above the 10 GB per user included; a person should confirm it.
92,501 captured pages a month is above the 2,500 included (10 per user a month); a person should confirm it.
10251 signatures a month is above the 250 included (1 per user a month); a person should confirm it.
11Developer extensibility in the cloud requires an additional Cloud Sandbox license.
12The Office Online and Salesforce service add-ons are listed for license plans only, not for private cloud plans.
13Core Capture, Core Share and Core Signature are listed as extensions for license plans and are included in Ultimate; a person should confirm they can be added to this private cloud plan.
14The quote has 0 users; at least 1 is needed.
15The quote states 3,000 captured pages a month included; the plan includes 2,500.
16300,000 workflows a year is above the 250,000 included with the plan; a custom plan or extension is not published, so a person should confirm it.
175 TB of archive storage is above the 2 TB included; additional storage is a capacity extension priced by OpenText, so a person should confirm it.
1820 GB of Core Share storage per user is above the 10 GB per user included; a person should confirm it.
199,000 captured pages a month is above the 2,500 included (10 per user a month); a person should confirm it.
20900 signatures a month is above the 250 included (1 per user a month); a person should confirm it.

Scenarios and results

Click to expand

The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Features and developer extensibility: An Express plan with Premium features and cloud developer extensibility

The agent's request. Please propose the Documentum Content Management Express (X1) plan as a private cloud plan for 800 users, with advanced workflow for 90,000 workflows a year, information archiving of 2 TB, automated document generation, the SAP and Salesforce integrations and developer extensibility in the cloud. It is ready to send.

Verdict: Blocked.

  • Advanced workflow needs Premium. Advanced workflow (up to 250,000 workflows a year) is part of the Premium and Ultimate plans, not Express.
  • Information archiving needs Premium. Information archiving (up to 2 TB of storage) is part of the Premium and Ultimate plans, not Express.
  • Document generation needs Premium. Automated document generation is part of the Premium and Ultimate plans, not Express.
  • Enterprise application integration needs Premium. The SAP and Salesforce integrations are part of the Premium and Ultimate plans, not Express.
  • Cloud developer extensibility needs a sandbox license. Developer extensibility in the cloud requires an additional Cloud Sandbox license.

2. Features and developer extensibility: The agent resubmits after fixing the errors

The agent's request. Please propose the Documentum Content Management Premium (X2) plan as a private cloud plan for 800 users, with advanced workflow for 90,000 workflows a year, information archiving of 2 TB, automated document generation, the SAP and Salesforce integrations and developer extensibility in the cloud. It is ready to send.

Verdict: Blocked.

  • Cloud developer extensibility needs a sandbox license. Developer extensibility in the cloud requires an additional Cloud Sandbox license.

3. Features and developer extensibility: The agent resubmits after fixing the errors

The agent's request. Please propose the Documentum Content Management Premium (X2) plan as a private cloud plan for 800 users, with advanced workflow for 90,000 workflows a year, information archiving of 2 TB, automated document generation, the SAP and Salesforce integrations, developer extensibility in the cloud and a Cloud Sandbox license. It is ready to send.

Verdict: Allowed.

  • Plan summary. 800 users. Included with the plan: up to 250,000 advanced workflows a year and 2 TB of archive storage. Core Capture, Core Share and Core Signature are not included in this plan.

4. Plan and deployment: An Ultimate plan proposed as a license plan

The agent's request. Please propose the Documentum Content Management Ultimate (X3) plan as a license plan for 400 users, with advanced workflow for 180,000 workflows a year, information archiving of 1 TB, automated document generation, the SAP and Salesforce integrations, developer extensibility in the cloud and a Cloud Sandbox license. Expected monthly use of Core services is 3,000 captured pages, 300 signatures and 8 GB of Core Share storage per user. The proposal states that the plan includes 4,000 captured pages a month. It is ready to send.

Verdict: Blocked.

  • Ultimate is private cloud only. The Ultimate (X3) plan is offered as a private cloud plan only; it is not available as a license plan.

5. Plan and deployment: The agent resubmits after fixing the errors

The agent's request. Please propose the Documentum Content Management Ultimate (X3) plan as a private cloud plan for 400 users, with advanced workflow for 180,000 workflows a year, information archiving of 1 TB, automated document generation, the SAP and Salesforce integrations, developer extensibility in the cloud and a Cloud Sandbox license. Expected monthly use of Core services is 3,000 captured pages, 300 signatures and 8 GB of Core Share storage per user. The proposal states that the plan includes 4,000 captured pages a month. It is ready to send.

Verdict: Allowed.

  • Plan summary. 400 users. Included with the plan: up to 250,000 advanced workflows a year and 2 TB of archive storage. Monthly Core allowances: 4,000 capture pages, 4,000 GB of Core Share storage and 400 signatures.

6. Core usage and stated allowance: An Ultimate plan with a wrong stated capture allowance and Core usage above the allowances

The agent's request. Please propose the Documentum Content Management Ultimate (X3) plan as a private cloud plan for 1,500 users, with advanced workflow for 240,000 workflows a year, information archiving of 2 TB, automated document generation and the SAP and Salesforce integrations. Expected monthly use of Core services is 22,000 captured pages, 1,900 signatures and 25 GB of Core Share storage per user. The proposal states that the plan includes 20,000 captured pages a month. It is ready to send.

Verdict: Blocked.

  • Stated capture allowance does not match. The quote states 20,000 captured pages a month included; the plan includes 15,000.
  • Core Share storage above the included limit. 25 GB of Core Share storage per user is above the 10 GB per user included; a person should confirm it.
  • Core Capture pages above the included limit. 22,000 captured pages a month is above the 15,000 included (10 per user a month); a person should confirm it.
  • Core Signature above the included limit. 1,900 signatures a month is above the 1,500 included (1 per user a month); a person should confirm it.

7. Core usage and stated allowance: The agent resubmits after fixing the errors

The agent's request. Please propose the Documentum Content Management Ultimate (X3) plan as a private cloud plan for 1,500 users, with advanced workflow for 240,000 workflows a year, information archiving of 2 TB, automated document generation and the SAP and Salesforce integrations. Expected monthly use of Core services is 22,000 captured pages, 1,900 signatures and 25 GB of Core Share storage per user. The proposal states that the plan includes 15,000 captured pages a month. It is ready to send.

Verdict: Needs approval.

  • Core Share storage above the included limit. 25 GB of Core Share storage per user is above the 10 GB per user included; a person should confirm it.
  • Core Capture pages above the included limit. 22,000 captured pages a month is above the 15,000 included (10 per user a month); a person should confirm it.
  • Core Signature above the included limit. 1,900 signatures a month is above the 1,500 included (1 per user a month); a person should confirm it.
  • Plan summary. 1,500 users. Included with the plan: up to 250,000 advanced workflows a year and 2 TB of archive storage. Monthly Core allowances: 15,000 capture pages, 15,000 GB of Core Share storage and 1,500 signatures.

8. Core usage and stated allowance: The agent resubmits after fixing the errors

The agent's request. Please propose the Documentum Content Management Ultimate (X3) plan as a private cloud plan for 1,500 users, with advanced workflow for 240,000 workflows a year, information archiving of 2 TB, automated document generation and the SAP and Salesforce integrations. Expected monthly use of Core services is 14,000 captured pages, 1,500 signatures and 10 GB of Core Share storage per user. The proposal states that the plan includes 15,000 captured pages a month. It is ready to send.

Verdict: Allowed.

  • Plan summary. 1,500 users. Included with the plan: up to 250,000 advanced workflows a year and 2 TB of archive storage. Monthly Core allowances: 15,000 capture pages, 15,000 GB of Core Share storage and 1,500 signatures.

Narration transcript

Click to expand

The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a plan proposal for OpenText Documentum Content Management: the Express, Premium or Ultimate plan, how it is deployed, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the published plan guides and returns a verdict, every reason and the allowances it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please propose the Documentum Content Management Express (X1) plan as a private cloud plan for 800 users, with advanced workflow for 90,000 workflows a year. It is ready to send. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with five findings, all in one answer. Advanced workflow (up to 250,000 workflows a year) is part of the Premium and Ultimate plans, not Express. Information archiving (up to 2 TB of storage) is part of the Premium and Ultimate plans, not Express. Automated document generation is part of the Premium and Ultimate plans, not Express. The other two are on screen.
  6. The validator returned five blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for features that belong to a higher plan, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the plan to Premium (X2).
  10. It calls the validator again.
  11. Still blocked, with one finding, all in one answer. Developer extensibility in the cloud requires an additional Cloud Sandbox license.
  12. Four findings cleared. Still blocking: cloud developer extensibility needs a sandbox license.
  13. The agent resubmits once more.
  14. The revised request. It changes the Cloud Sandbox license to yes.
  15. It calls the validator once more.
  16. This time the validator clears it.
  17. The earlier finding is cleared.
  18. Five problems caught in one call, fixed in two passes, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.