Predictika · Orange Business · Evolution Platform (Flexible SD-WAN)

An AI sales agent's site quote, checked before it goes out

An AI sales agent prepares a quote, in euros per month, for one site of a global SD-WAN network: per-country internet or Business VPN underlay, FortiGate CPE, security, SASE, cloud on-ramps, SLA and term, for a fictional customer. Before it goes out, the agent sends it to Predictika’s validator, which checks it against the availability, sizing and commercial rules, compares the monthly total the agent states with the one it computes, and returns a verdict with every reason.

Scope: Orange Business Evolution Platform / Flexible SD-WAN site quotes. See everything this validator covers

This validator covers the Evolution Platform / Flexible SD-WAN product only, one site of a global network at a time. It handles any quote made of these countries, underlays, CPE models, security options and cloud on-ramps, not just the scenarios shown below.

  • Per-country availability — Which underlay (internet, Business VPN MPLS, or both), LTE backup and SASE options exist in each of the nine modeled countries, the bandwidth Orange can deliver there, and whether delivery runs through a licensed local partner.
  • CPE and security sizing — FortiGate throughput against the selected security profile (NGFW or UTM) and the bandwidth of both links on dual underlay, including HA-pair eligibility.
  • Service levels and cloud on-ramps — The link redundancy and CPE configuration each SLA tier (Bronze, Silver, Gold) requires, and Business VPN Galerie on-ramps to AWS, Azure or Google Cloud, which need an MPLS underlay and bandwidth within the link.
  • Commercial terms — Country minimum terms, lead times with a 14-day expedite band, rep, manager and deal-desk discount limits by network contract value, and a check that the monthly total the agent states matches the validator.

It does not cover Orange's other enterprise connectivity, mobile or consumer lines, real prices, or real country availability. Every price, availability flag, throughput cap, lead time and threshold is an invented illustrative estimate in euros. Other areas can be added.

The AI sales agentBuilds the quote from the conversation and says it is ready.
Predictika validatorChecks the quote against the product and contract rules and returns every finding it has.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

Click to expand

Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ or Revenue Cloud) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator catchesTypical rules-based CPQPredictika
CPE throughput that depends on the security profile and the underlayOnly with workarounds
The throughput a FortiGate delivers drops with NGFW or UTM, and the need doubles on dual links, so one lookup does not cover it and this usually ends up in a custom formula field.
Required throughput and the CPE's real throughput are computed together on every call.
Country by underlay by feature availabilityOnly with care
Which underlay, LTE and SASE options exist in each country is a matrix; every cell needs its own rule or lookup, kept in step with the catalog.
Each country record carries its flags, and every rule reads them.
Cloud on-ramp prerequisitesOnly with care
The on-ramp needs an MPLS underlay and bandwidth bounded by the link, two product families on one quote.
Both prerequisites are evaluated with the rest of the quote.
A local loop outside the discountOnly with workarounds
The discount applies to services only, while the loop is country-priced, doubled on dual links and never discounted, which tends to need custom price logic.
The loop and the services are priced separately and the discount applies to services only.
The total the agent statesOnly with workarounds
Comparing a stated total with a computed one means a rule that reads a stated figure, and price rules rarely run on stated figures.
The stated monthly total is a field in the request and is checked against the computed total.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches

Click to expand

Every rule is checked on every call, in whatever order the choices arrive, and one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

RuleEffectWhat it checks
Underlay availabilityblockInternet or Business VPN MPLS must be offered in the country
Bandwidth above the country capblockPer-link bandwidth must not exceed what Orange can deliver in the country
LTE backup not offeredblock4G/LTE backup only in countries that offer it
Local partner deliveryneeds approvalCountries served through a licensed local partner need regional delivery approval
CPE throughput too low for the security profileblockFortiGate throughput with NGFW or UTM must cover the links, both links on dual underlay
HA pair on a CPE without HAblockAn HA pair needs an HA-capable FortiGate
SASE needs an internet breakoutblockSASE cloud security needs an internet underlay
SASE not available in the countryblockSASE cloud security only where offered
SLA resilienceblockSilver needs a second link or LTE backup; Gold needs dual links and an HA pair
Cloud on-ramp needs an MPLS underlayblockOn-ramps via Business VPN Galerie need an MPLS underlay
Cloud on-ramp bandwidth out of rangeblockAbove zero, at most the link bandwidth, and none without an on-ramp
Minimum termblockEach country has a minimum term
Lead time too shortblockDelivery more than 14 days short of the country lead time (15 days longer on dual links)
Expediteneeds approvalWithin 14 days of the lead time needs an expedite approval
Extra discount above the maximumblockAbove 12 percent (22 percent for network contracts of EUR 1,000,000 or more)
Extra discount needs approvalneeds approvalAbove the 5 percent a rep can give and within the maximum
Stated monthly total does not matchblockAgent-stated monthly total differs from the computed total by more than EUR 1

Scenarios and results

Click to expand

The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. CPE throughput: FortiGate 100F with UTM

The agent's request. Quote for the Paris site of Alder & Finch Logistics in a 40-site network, 36-month term, delivery wanted within 60 days: dual 500 Mbps links (Business VPN and internet), a FortiGate 100F with UTM security, co-managed, Bronze SLA. The quote states a monthly total of EUR 2,714.40. It is ready to send.

Verdict: Blocked.

  • CPE throughput too low for the security profile. The FortiGate 100F delivers about 600 Mbps with UTM enabled, less than the 1,000 Mbps the links need.

2. CPE throughput: FortiGate 200F with UTM

The agent's request. Quote for the Paris site of Alder & Finch Logistics in a 40-site network, 36-month term, delivery wanted within 60 days: dual 500 Mbps links (Business VPN and internet), a FortiGate 200F with UTM security, co-managed, Bronze SLA. The quote states a monthly total of EUR 2,929.68. It is ready to send.

Verdict: Allowed.

3. Cloud on-ramp: GCP on-ramp over internet

The agent's request. Quote for the London site of Brightwell Foods in a 40-site network, 36-month term, delivery wanted within 60 days: a 100 Mbps internet link, a FortiGate 60F with NGFW security, a Google Cloud on-ramp of 300 Mbps, co-managed, Bronze SLA. The quote states a monthly total of EUR 1,116.60. It is ready to send.

Verdict: Blocked.

  • Cloud on-ramp needs an MPLS underlay. The GCP on-ramp is delivered through Business VPN Galerie and needs an MPLS underlay.
  • Cloud on-ramp bandwidth out of range. Cloud on-ramp bandwidth 300 Mbps must be above zero and at most the 100 Mbps link, and only with an on-ramp chosen (GCP).

4. Cloud on-ramp: GCP on-ramp over MPLS

The agent's request. Quote for the London site of Brightwell Foods in a 40-site network, 36-month term, delivery wanted within 60 days: a 200 Mbps Business VPN (MPLS) link, a FortiGate 60F with NGFW security, a Google Cloud on-ramp of 100 Mbps, co-managed, Bronze SLA. The quote states a monthly total of EUR 1,489.80. It is ready to send.

Verdict: Allowed.

5. The total the agent states: Stated total is off

The agent's request. Quote for the Berlin office of Kestrel Analytics in an 8-site network, 24-month term, delivery wanted within 40 days: a 100 Mbps internet link with LTE backup, a FortiGate 60F with SASE cloud security, co-managed, Silver SLA. The quote states a monthly total of EUR 1,000.43. It is ready to send.

Verdict: Blocked.

  • Stated monthly total does not match. The stated monthly total of EUR 1,000.43 does not match the EUR 909.48 the validator computed.

6. The total the agent states: Stated total corrected

The agent's request. Quote for the Berlin office of Kestrel Analytics in an 8-site network, 24-month term, delivery wanted within 40 days: a 100 Mbps internet link with LTE backup, a FortiGate 60F with SASE cloud security, co-managed, Silver SLA. The quote states a monthly total of EUR 909.48. It is ready to send.

Verdict: Allowed.

7. Review by a person: 10 percent extra discount

The agent's request. Quote for a UK site of Marlowe Textiles in a 5-site network, 36-month term, delivery wanted within 45 days: a 200 Mbps Business VPN (MPLS) link, a FortiGate 60F with NGFW security, fully managed, Bronze SLA, with a 10 percent extra discount. The quote states a monthly total of EUR 1,214.02. It is ready to send.

Verdict: Needs approval.

  • Extra discount needs approval. 10 percent extra discount is above the 5 percent a rep can give; approvable up to 12 percent (network contract value EUR 235,996.20).

Narration transcript

Click to expand

The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a quote, in euros per month, for one site of a global SD-WAN network: per-country internet or Business VPN underlay, FortiGate CPE, security, and more. Before it goes out, the agent sends it to Predictika’s validator, which checks it against the availability, sizing and commercial rules, compares the monthly total the agent states with the one it computes, and returns a verdict with every reason.
  2. I will start with the first request by the agent.
  3. The agent says. Quote for the Paris site of Alder & Finch Logistics in a 40-site network, 36-month term, delivery wanted within 60 days: dual 500 Mbps links (Business VPN and internet). The quote states a monthly total of EUR 2,714.40. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with one finding, all in one answer. The FortiGate 100F delivers about 600 Mbps with UTM enabled, less than the 1,000 Mbps the links need.
  6. The validator returned one blocking finding in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for CPE throughput that depends on the security profile and the underlay, a rules-based CPQ can do this only with workarounds.
  8. Now the agent resubmits.
  9. The corrected request. It changes the CPE to FortiGate 200F and the stated MRC as to 2,929.68.
  10. It calls the validator again.
  11. This time the validator clears it.
  12. The validator also returns the line-item quote. It starts with Local loop (country rate and Underlay: Business VPN and internet; the other three lines are on screen.
  13. The earlier finding is cleared.
  14. One problem caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.