Predictika · Hearing aid quotes for hearing care professionals

An AI sales agent's Oticon Intent hearing aid quote, checked before it goes out

An AI sales agent prepares a quote for Oticon Intent hearing aids with their style, technology level, receiver or fitting level, earpiece, charger, color and accessories. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the product and ordering rules and returns a verdict and every reason.

Scope: Oticon Intent miniRITE R and miniBTE R quotes: technology level, receivers, fitting level, tubes and earpieces, chargers, colors, programmers and accessories. See everything this validator covers

This validator models Oticon Intent hearing aid quotes, not just the scenarios shown below.

  • Technology level — features such as sensors, Clear Dynamics, Better-Ear Priority, Spatial Sound and BW10 are available only at certain Intent levels.
  • Style and fitting — the miniRITE R and miniBTE R take different receivers or fitting levels, tubes, earpieces, domes, chargers and colors; the recommended Corda miniFit size depends on the fitting level and is listed for approval when it differs.
  • Programming and phones — Noahlink Wireless and Noahlink Wireless 2 are the programming devices; hands-free calls, the Phone Adapter, ConnectClip and the Easy LE Adapter depend on the phone the customer uses.

Any Intent quote that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (Oticon does not publish a price list, so this validator produces no price build-up or line-item quote), part numbers, other Oticon hearing aid families, custom MicroShell styles and regional terms.

The AI sales agentBuilds the hearing aid quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Features that exist only at some technology levelsOnly with care
A product rule per feature and level. It works, but each new feature or level adds rules to maintain.		The level and every requested feature are in one request and are checked together.
Charger, color and receiver that depend on the styleOnly with care
Each depends on the style chosen on another line, so the rules reach across lines and have to be kept in step.		Every choice is in one request, so the conflict is found whichever order the choices arrive in.
A recommended tube size that depends on the fitting levelOnly with workarounds
A recommendation that a person may confirm is not a hard stop; it usually becomes a blocking rule or is left out.		It is returned as an approval item, separate from the blocking findings.
Phone, adapter and accessory combinationsOnly with workarounds
The right accessories depend on the phone platform and on what else is on the quote, so the rules interact.		Phone, adapters and accessories are checked together on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1The sensor technology setting is available only in Oticon Intent 1 and 2; the order has level 3.
2Clear Dynamics is available only in Oticon Intent 1 and 2; the order has level 3.
3Better-Ear Priority and Spatial Sound are not available in Oticon Intent 4; the order has level 4.
4The 10 kHz fitting bandwidth is available only in Oticon Intent 1 (levels 2 to 4 are 8 kHz); the order has level 2.
5Oticon Intent comes in technology levels 1 to 4; the order has level 5.
6Oticon Intent miniRITE R needs a miniFit Detect receiver (60, 85 or 100); the order has none.
7A fitting level and a hook or Corda tube belong to the miniBTE R; the order is for the miniRITE R.
8The miniBTE R hook is used with a custom earmold; the order has a different earpiece.
9Oticon Intent miniBTE R has no separate receiver; choose fitting level 85 or 105 instead.
10Oticon Intent miniBTE R needs a fitting level (85 or 105) and a hook or Corda miniFit tube; the order is missing one.
11The receiver wire length 0 is not available; receivers 60 and 85 come in wire lengths 0 to 5 and receiver 100 in lengths 1 to 5.
12The receiver wire length 6 is not available; receivers 60 and 85 come in wire lengths 0 to 5 and receiver 100 in lengths 1 to 5.
13The Corda miniFit length 5 is not available; lengths run from -1 to 4.
14A custom earmold with retention style goes with the miniBTE R hook; the order does not have a hook.
15The dome size 7 mm is not available; miniFit domes come in 5, 6, 8, 10 and 12 mm.
16On the miniBTE R the Bass double vent and Power domes are not made in 5 mm; the order asks for 5 mm.
17MicroMold, LiteTip and earmolds are made from an ear impression, and the order has none.
18The charger on the order is made for the other Oticon Intent style; miniRITE R and miniBTE R have their own chargers.
19The charger for Oticon Real and More does not charge Oticon Intent; Intent has its own SmartCharger and desktop charger.
20Sky Blue is available only for the Oticon Intent miniRITE R.
21Noahlink Wireless and Noahlink Wireless 2 are the only programming devices to use when fitting Oticon Intent.
22The Easy LE Adapter is not intended for iPhone, iPad, Mac or Apple Vision Pro; these connect directly.
23The Easy LE Adapter is not intended for Android devices that already support Bluetooth LE Audio.
24Hands-free calls on an Android device without Bluetooth LE Audio need a ConnectClip or the Easy LE Adapter; the order has neither.
25Phone Adapter 2.0 works together with ConnectClip, and the order has no ConnectClip.
26Oticon Intent can pair with up to 4 TV Adapters; the order has 5.
27Oticon recommends the 0.9 mm Corda miniFit for fitting level 85 and the 1.3 mm for fitting level 105; the order uses the other one, so the hearing care professional should confirm it.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Charger, color and level: A miniBTE R quote with the Oticon Real and More charger, Sky Blue and sensors at level 3

    
The agent's request. Please quote the Oticon Intent miniBTE R at technology level 3 with fitting level 85, a 0.9 mm Corda miniFit, a Power dome, the charger made for Oticon Real and More, color Sky Blue, programmed with Noahlink Wireless 2, for a customer with an Apple phone, adding sensor technology. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • 4D sensor technology needs level 1 or 2. The sensor technology setting is available only in Oticon Intent 1 and 2; the order has level 3.
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  • Older Oticon charger does not fit Intent. The charger for Oticon Real and More does not charge Oticon Intent; Intent has its own SmartCharger and desktop charger.
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  • Sky Blue only on the miniRITE R. Sky Blue is available only for the Oticon Intent miniRITE R.
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2. Charger, color and level: The agent resubmits after fixing the errors

    
The agent's request. Please quote the Oticon Intent miniBTE R at technology level 1 with fitting level 85, a 0.9 mm Corda miniFit, a Power dome, the miniBTE SmartCharger, color Terracotta, programmed with Noahlink Wireless 2, for a customer with an Apple phone, adding sensor technology. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. Technology level 1; level-dependent features requested (out of 5 checked here): 1.
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3. Android phone without streaming: A quote with hands-free calls and a Phone Adapter for an Android phone without streaming

    
The agent's request. Please quote the Oticon Intent miniRITE R at technology level 2, an Open Bass dome, the miniRITE SmartCharger, color Chestnut Brown, programmed with Noahlink Wireless, for a customer with an Android phone without streaming support, adding hands-free calls and the Phone Adapter 2.0. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Hands-free calls need ConnectClip or the Easy LE Adapter. Hands-free calls on an Android device without Bluetooth LE Audio need a ConnectClip or the Easy LE Adapter; the order has neither.
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  • Phone Adapter 2.0 needs ConnectClip. Phone Adapter 2.0 works together with ConnectClip, and the order has no ConnectClip.
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4. Android phone without streaming: The agent resubmits after fixing the errors

    
The agent's request. Please quote the Oticon Intent miniRITE R at technology level 2, an Open Bass dome, the miniRITE SmartCharger, color Chestnut Brown, programmed with Noahlink Wireless, for a customer with an Android phone without streaming support, adding hands-free calls, a ConnectClip and the Phone Adapter 2.0. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. Technology level 2; level-dependent features requested (out of 5 checked here): 0.
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5. Fitting level 105 quote: A fitting level 105 quote with several problems

    
The agent's request. Please quote the Oticon Intent miniBTE R at technology level 4 with fitting level 105, a 0.9 mm Corda miniFit, a Power dome, the miniBTE desktop charger, color Diamond Black, programmed with another programming device, for a customer with an Android phone with Bluetooth LE Audio, adding Spatial Sound and the Easy LE Adapter. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Better-Ear Priority and Spatial Sound need level 1 to 3. Better-Ear Priority and Spatial Sound are not available in Oticon Intent 4; the order has level 4.
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  • Fitting needs Noahlink Wireless. Noahlink Wireless and Noahlink Wireless 2 are the only programming devices to use when fitting Oticon Intent.
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  • Easy LE Adapter not for LE Audio phones. The Easy LE Adapter is not intended for Android devices that already support Bluetooth LE Audio.
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  • Corda size is not the recommended one. Oticon recommends the 0.9 mm Corda miniFit for fitting level 85 and the 1.3 mm for fitting level 105; the order uses the other one, so the hearing care professional should confirm it.
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6. Fitting level 105 quote: The agent resubmits after fixing the errors

    
The agent's request. Please quote the Oticon Intent miniBTE R at technology level 3 with fitting level 105, a 0.9 mm Corda miniFit, a Power dome, the miniBTE desktop charger, color Diamond Black, programmed with Noahlink Wireless 2, for a customer with an Android phone with Bluetooth LE Audio, adding Spatial Sound. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • Corda size is not the recommended one. Oticon recommends the 0.9 mm Corda miniFit for fitting level 85 and the 1.3 mm for fitting level 105; the order uses the other one, so the hearing care professional should confirm it.
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  • Quote summary. Technology level 3; level-dependent features requested (out of 5 checked here): 1.
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7. Fitting level 105 quote: The agent resubmits after fixing the errors

    
The agent's request. Please quote the Oticon Intent miniBTE R at technology level 3 with fitting level 105, a 1.3 mm Corda miniFit, a Power dome, the miniBTE desktop charger, color Diamond Black, programmed with Noahlink Wireless 2, for a customer with an Android phone with Bluetooth LE Audio, adding Spatial Sound. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Quote summary. Technology level 3; level-dependent features requested (out of 5 checked here): 1.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a quote for Oticon Intent hearing aids with their style, technology level, receiver or fitting level, earpiece, charger, color and accessories. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the product and ordering rules and returns a verdict and every reason.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote the Oticon Intent miniBTE R at technology level 4 with fitting level 105, a 0.9 mm Corda miniFit. It is ready to send. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
    5. 
      
  5. Blocked, with three findings and one approval, all in one answer. Better-Ear Priority and Spatial Sound are not available in Oticon Intent 4; the order has level 4. Noahlink Wireless and Noahlink Wireless 2 are the only programming devices to use when fitting Oticon Intent. The Easy LE Adapter is not intended for Android devices that already support Bluetooth LE Audio.
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  6. The validator returned three blocking findings and one approval in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
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  7. What this shows: for a recommended tube size that depends on the fitting level, a rules-based CPQ can do this only with workarounds.
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  8. Now the agent resubmits.
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  9. The corrected request. It changes the technology level to 3, the programmer to Noahlink Wireless 2 and the extras requested to Spatial Sound.
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  10. It calls the validator again.
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  11. Not blocked, but held for a person.
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  12. The three blocking findings are cleared; one approval remains for a person: Corda size is not the recommended one.
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  13. The agent resubmits once more.
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  14. The revised request. It changes the tube to 1.3 mm Corda miniFit.
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  15. It calls the validator once more.
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  16. This time the validator clears it.
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  17. The earlier finding is cleared.
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  18. Four problems caught in one call, fixed in two passes, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    19.