Predictika · Business connectivity plans

An AI sales agent's plan order, checked before it goes out

An AI sales agent prepares an order for a PLDT Enterprise business plan: fiber, 5G mobile, 5G broadband or enterprise postpaid. Before it goes out, the agent sends it to Predictika, which checks it against the prices, terms, bundles, free devices and application documents on the PLDT Enterprise pages and returns a verdict and every finding at once.

Scope: 13 PLDT Enterprise plans: FiberBiz 100 and 300, Affordaboost 500, three 5G SIM-only plans, 5G Smart Broadband and six enterprise postpaid plans, with monthly price, term, landline bundle, free device and application documents. See everything this validator covers

This validator models orders for the 13 plans on the PLDT Enterprise product catalogue and Smart Enterprise Postpaid pages it was built from, not just the scenarios shown below.

  • Price and term — the monthly list price of each plan in pesos, multiplied by the number of lines, checked against any monthly amount the order states; the 24 month term listed for the fiber and enterprise postpaid plans.
  • Bundle and device — the with or without landline choice for the fiber plans, the landline-only and new-customer conditions of Affordaboost, and the one free device listed for each enterprise postpaid device plan.
  • Application documents — the authorized signatory, a valid ID, a selfie with the ID, and one proof of business (BIR 2303, Mayor Permit, Business Permit or Barangay Business Clearance, the last for a sole proprietorship only).

Any plan order that touches these rules is in scope — not only the scenarios pictured here. Not covered: discounts, taxes, installation fees, promotions or plans that are not on those two pages, the consumer PLDT Home pages, and credit approval.

The AI sales agentBuilds the plan order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Price times line count against the amount the order statesOnly with workarounds
A rules-based CPQ can recompute a price, but an amount typed into the order by an agent is usually not compared with it, and the line count is easy to leave out.		The monthly total is computed from the plan and the line count on every call and compared with the stated amount.
Conditions that apply to one plan onlyOnly with workarounds
Affordaboost needs the landline bundle, a new customer and a non-PLDT bill; each condition is its own rule on one product, and every new promotion adds more.		The plan is part of the model, so each condition is checked whatever order the choices arrived in.
Free device tied to the planOnly with care
Each enterprise postpaid device plan lists one device; the pairing has to be written per plan or the wrong handset slips through.		Plan and device are checked together on every call.
Terms the pages do not listOnly with workarounds
A rules-based CPQ either blocks or allows a stated term on a plan with no listed term, with no way to ask a person.		Where the pages are silent, the validator returns an approval request instead of guessing.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the order is saved or a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

    
1The fiber plans are listed with and without the landline bundle; the order does not say which one.
2The with and without landline choice applies to the fiber plans only; the plan is 5G SIM-only 400.
3The Affordaboost 500 Mbps plan is listed with the landline bundle only.
4The Affordaboost plan is exclusive to new customers.
5An Affordaboost application needs a recent non-PLDT telco bill.
6The enterprise postpaid device plan enterprise device plan 1800 comes with one listed free device; the order has ZTE Blade A75 5G.
7The enterprise postpaid device plan enterprise device plan 800 comes with one listed free device; the order has No_Device.
8A free device is listed with the enterprise postpaid device plans only; the plan is enterprise SIM-only 1500.
9The order states 1799 pesos per month; the PLDT Enterprise list price gives 1899 pesos for 1 line(s) of this plan.
10The order states 700 pesos per month; the PLDT Enterprise list price gives 2800 pesos for 4 line(s) of this plan.
11The order states a term of 12 months; this plan is listed with a 24 month term.
12The PLDT Enterprise pages list no contract term for this plan (the fiber and postpaid plans are listed with 24 months), so a person should confirm the stated 24 month term.
13The order has 0 lines; at least 1 is needed.
14Only the authorized signatory of the business can apply; proxies and third parties are not accepted.
15The government ID must be valid and not expired at the time of submission.
16The application needs one selfie holding the same ID.
17One proof of business is needed (BIR 2303, Mayor Permit, Business Permit or Barangay Business Clearance).
18The Mayor Permit, Business Permit and Barangay Business Clearance must be valid within the current year.
19The Barangay Business Clearance is accepted for a sole proprietorship only; the business is a Corporation.
20The Barangay Business Clearance is accepted for a sole proprietorship only; the business is a Partnership.
21The order states 1500 pesos per month; the PLDT Enterprise list price gives 2000 pesos for 1 line(s) of this plan.
22The order states a term of 36 months; this plan is listed with a 24 month term.
23The enterprise postpaid device plan enterprise device plan 2500 comes with one listed free device; the order has Samsung Galaxy A16.
24The order states a term of 18 months; this plan is listed with a 24 month term.
25The order states 1899 pesos per month; the PLDT Enterprise list price gives 1999 pesos for 1 line(s) of this plan.
26The PLDT Enterprise pages list no contract term for this plan (the fiber and postpaid plans are listed with 24 months), so a person should confirm the stated 12 month term.

  

  

    
Scenarios and results
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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Affordaboost conditions: Affordaboost 500 for an existing customer, without the landline

    
The agent's request. Please quote 1 line(s) of Affordaboost 500, without landline, existing customer, 2,000 pesos per month. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Affordaboost without landline. The Affordaboost 500 Mbps plan is listed with the landline bundle only.
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  • Affordaboost is for new customers. The Affordaboost plan is exclusive to new customers.
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  • Affordaboost needs a non-PLDT bill. An Affordaboost application needs a recent non-PLDT telco bill.
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2. Affordaboost conditions: The agent resubmits after fixing the errors

    
The agent's request. Please quote 1 line(s) of FiberBiz 300, with landline, existing customer, 1,899 pesos per month, 24 month term. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 1 line(s) of FiberBiz 300 at 1899 pesos per month each, 1899 pesos per month in total.
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3. Free device and ID: Three enterprise device plan lines with the wrong device and an expired ID

    
The agent's request. Please quote 3 line(s) of enterprise device plan 1800 with a Samsung Galaxy A56, 5,400 pesos per month. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Device does not match the postpaid device plan. The enterprise postpaid device plan enterprise device plan 1800 comes with one listed free device; the order has Samsung Galaxy A56.
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  • ID not valid. The government ID must be valid and not expired at the time of submission.
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4. Free device and ID: The agent resubmits after fixing the errors

    
The agent's request. Please quote 3 line(s) of enterprise device plan 1800 with a Samsung Galaxy A16, 5,400 pesos per month. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 3 line(s) of enterprise device plan 1800 at 1800 pesos per month each, 5400 pesos per month in total.
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5. Term on a plan with no listed term: 5G SIM-only 700 with a stated 24 month term

    
The agent's request. Please quote 2 line(s) of 5G SIM-only 700, 1,400 pesos per month, 24 month term. It is ready to send.

    
Verdict: Needs approval.

    
    
      
  • Term stated for a plan with no listed term. The PLDT Enterprise pages list no contract term for this plan (the fiber and postpaid plans are listed with 24 months), so a person should confirm the stated 24 month term.
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  • Order summary. 2 line(s) of 5G SIM-only 700 at 700 pesos per month each, 1400 pesos per month in total.
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6. Term on a plan with no listed term: The agent resubmits after fixing the errors

    
The agent's request. Please quote 2 line(s) of 5G SIM-only 700, 1,400 pesos per month. It is ready to send.

    
Verdict: Allowed.

    
    
      
  • Order summary. 2 line(s) of 5G SIM-only 700 at 700 pesos per month each, 1400 pesos per month in total.
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7. Proof of business: Barangay clearance for a partnership

    
The agent's request. Please quote 1 line(s) of FiberBiz 100, with landline, 1,299 pesos per month, proof of business: Barangay Clearance. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Barangay clearance only for sole proprietorships. The Barangay Business Clearance is accepted for a sole proprietorship only; the business is a Partnership.
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Narration transcript
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The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order for a PLDT Enterprise business plan: fiber, 5G mobile, 5G broadband or enterprise postpaid. Before it goes out, the agent sends it to Predictika, which checks it against the prices, terms, bundles, free devices and application documents on the PLDT Enterprise pages and returns a verdict and every finding at once.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote 1 line(s) of Affordaboost 500, without landline, existing customer, 2,000 pesos per month. It is ready to send.
    4. 
      
  4. Before it goes out, the agent calls the validator.
    5. 
      
  5. Blocked, with three findings, all in one answer. The Affordaboost 500 Mbps plan is listed with the landline bundle only. The Affordaboost plan is exclusive to new customers. An Affordaboost application needs a recent non-PLDT telco bill.
    6. 
      
  6. The validator returned three blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
    7. 
      
  7. What this shows: for conditions that apply to one plan only, a rules-based CPQ can do this only with workarounds.
    8. 
      
  8. Now the agent resubmits.
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  9. The corrected request. It changes the plan to FiberBiz 300, the landline to with landline and the stated monthly amount to 1,899 pesos. It sets the stated term to 24 months.
    10. 
      
  10. It calls the validator again.
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  11. This time the validator clears it.
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  12. All three earlier findings are cleared.
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  13. Three problems caught in one call, fixed in one pass, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    14.