Predictika · Commercial truck insurance

An AI sales agent's commercial truck insurance quote, checked before it goes out

An AI sales agent prepares a commercial truck insurance quote: the truck type, the liability limit, physical damage, cargo, optional coverages, the telematics programs and the annual premium. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the coverage and eligibility rules and returns a verdict, every reason, a line-item quote and the figures it computed.

Scope: Progressive Commercial truck insurance (commercial auto for trucks): tractors, pickups, tow, box, dump, refrigerated and flatbed trucks, with liability, physical damage, motor truck cargo, optional coverages and the Smart Haul and Snapshot ProView programs. See everything this validator covers

This validator models quotes for these seven truck types, not just the scenarios shown below. The product and coverage names are Progressive Commercial's; the rating factors, all prices and several eligibility rules are modeled from comparable truck insurance programs and are not Progressive-published.

  • Liability and filings — for-hire trucks need at least the federal minimum for the cargo (Progressive Commercial says most trucks need at least $750,000; the larger oil and hazardous materials figures are modeled from the federal rule and should be confirmed); the quote must carry the limits the agent states.
  • Physical damage and cargo — collision and comprehensive, or fire and theft with CAC, need a stated vehicle value and a deductible; motor truck cargo is a limit, extended by refrigeration breakdown (refrigerated trucks) and Cargo Plus.
  • Optional coverages — non-trucking liability (not with filings or trailer interchange), trailer interchange, rental reimbursement with downtime, heavy truck roadside assistance, general liability for truckers, and the tow truck coverages garagekeepers legal liability and on-hook towing.
  • Programs and premium — Smart Haul needs an electronic logging device and Snapshot ProView is for trucks without one; the premium the agent states is compared with the premium the validator computes; fleets of ten or more, new lead drivers, hazardous cargo, high cargo limits and long radius on local trucks go to an underwriter.

Any quote for these seven truck types that touches these coverages is in scope — not only the scenarios pictured here. Not covered: other Progressive Commercial products (business owner's policy, general liability, workers' compensation, professional liability, cyber), trailers as separate units, state-specific filings and requirements, mixed-type fleets in one line, taxes, fees, payment plans and the underwriting decision itself. Prices, rating factors, the deductible schedule, program discounts and several eligibility rules are modeled assumptions.

The AI sales agentBuilds the truck insurance quote from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

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Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Limits that depend on the cargo and on filingsOnly with care
A liability limit is a picklist and the federal minimum depends on what is hauled and whether the carrier files, so a rule per cargo class and a filing flag has to be written and kept in step.
The cargo, the filings and the limit are in one request and the minimum is checked on every call.
Coverages that exist only for some truck typesOnly with care
Each of garagekeepers, on-hook towing, trailer interchange and refrigeration breakdown needs its own product rule tied to the truck type; every new truck type is more rules to maintain.
The truck type and every coverage are checked together.
Coverages that exclude one anotherOnly with workarounds
Non-trucking liability is out with filings, with trailer interchange and without a permanent lease: a three-way exclusion that is easy to leave half written.
The exclusions are checked as one rule against the whole quote.
Programs that depend on equipmentOnly with workarounds
Smart Haul needs a logging device and Snapshot ProView is for trucks without one; the program discount lands on a different line from the device.
Device, programs and discount are in one request.
Stated premium that must equal the discounted premiumOnly with care
A stated figure is a free-entry field; a rule can compare it with a computed total, but fleet size and program discounts have to be kept in step.
The stated premium travels with the quote and is compared with the computed premium on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the quote is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

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Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1A liability limit of $300,000 is below the federal minimum of $750,000 for this for-hire operation and cargo.
2Hazardous materials cargo is referred to underwriting before the quote can be issued.
3Collision and comprehensive, or fire and theft with CAC, needs a stated vehicle value and the quote has none.
4Physical damage on a tractor needs a deductible of at least 1,000 dollars.
5Refrigeration breakdown protects the cargo of refrigerated trucks; this truck is not one.
6Refrigeration breakdown and Cargo Plus extend motor truck cargo insurance and the quote has no cargo limit.
7Non-trucking liability is only for a truck under permanent lease to a motor carrier, with no filings and no trailer interchange.
8Rental reimbursement with downtime follows a physical damage claim and the quote has no physical damage coverage.
9Rental reimbursement with downtime is not offered for this type of truck.
10Trailer interchange covers trailers pulled by tractors; this truck is not a tractor.
11Garagekeepers legal liability is a tow truck coverage; this truck is not a tow truck.
12On-hook towing is a tow truck coverage; this truck is not a tow truck.
13Heavy truck roadside assistance is not offered for pickup trucks.
14The Smart Haul program works from an electronic logging device and the quote shows none.
15Snapshot ProView is for trucks without an electronic logging device; this quote has one.
16The quote states an annual premium of $41,140.00; the modeled rates give $41,190.00.
17A fleet of 10 trucks is priced by fleet underwriting and needs approval.
18The lead driver has 1 years of commercial experience; under 2 years needs underwriter review.
19A cargo limit of $300,000 is above 250 thousand and needs underwriter approval.
20An operating radius of 600 miles on a non-tractor truck needs underwriter review.
21The quote has 0 trucks; at least 1 is needed.

Scenarios and results

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The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Tow truck fleet: Six tow trucks with garagekeepers, on-hook towing, roadside, rental reimbursement and the Smart Haul program

The agent's request. Please quote 6 tow trucks, for-hire, with federal filings. Liability limit $300,000; collision and comprehensive on a stated value of $118,000 per truck with a $2,500 deductible; plus garagekeepers legal liability of $75,000, on-hook towing, heavy truck roadside assistance, rental reimbursement with downtime at $125 a day; with the Smart Haul program. Operating radius 90 miles; lead driver has 8 years of commercial driving. The quote states an annual premium of $64,076.40. It is ready to send.

Verdict: Blocked.

  • Liability below the federal minimum. A liability limit of $300,000 is below the federal minimum of $750,000 for this for-hire operation and cargo.
  • Rental reimbursement not offered for this truck. Rental reimbursement with downtime is not offered for this type of truck.
  • Smart Haul without an electronic logging device. The Smart Haul program works from an electronic logging device and the quote shows none.

2. Tow truck fleet: The agent resubmits after fixing the errors

The agent's request. Please quote 6 tow trucks, for-hire, with federal filings. Liability limit $750,000; collision and comprehensive on a stated value of $118,000 per truck with a $2,500 deductible; plus garagekeepers legal liability of $75,000, on-hook towing, heavy truck roadside assistance; with the Smart Haul program and an electronic logging device on each truck. Operating radius 90 miles; lead driver has 8 years of commercial driving. The quote states an annual premium of $65,561.40. It is ready to send.

Verdict: Allowed.

  • Premium summary. 6 trucks at $12,141 per truck per year before programs, annual premium of $65,561.40 at the modeled rates.

3. Fuel haulers: Four tractors hauling oil, with trailer interchange, non-trucking liability and the Smart Haul program

The agent's request. Please quote 4 tractors, for-hire, hauling oil, with federal filings. Liability limit $750,000; collision and comprehensive on a stated value of $165,000 per truck with a $2,500 deductible; motor truck cargo $150,000; plus trailer interchange, non-trucking liability; with the Smart Haul program and an electronic logging device on each truck. Operating radius 450 miles; lead driver has 1 year of commercial driving. The quote states an annual premium of $62,540.00. It is ready to send.

Verdict: Blocked.

  • Liability below the federal minimum. A liability limit of $750,000 is below the federal minimum of $1,000,000 for this for-hire operation and cargo.
  • Non-trucking liability not available. Non-trucking liability is only for a truck under permanent lease to a motor carrier, with no filings and no trailer interchange.
  • Stated premium does not match. The quote states an annual premium of $62,540.00; the modeled rates give $56,286.00.
  • Inexperienced driver needs review. The lead driver has 1 years of commercial experience; under 2 years needs underwriter review.

4. Fuel haulers: The agent resubmits after fixing the errors

The agent's request. Please quote 4 tractors, for-hire, hauling oil, with federal filings. Liability limit $1,000,000; collision and comprehensive on a stated value of $165,000 per truck with a $2,500 deductible; motor truck cargo $150,000; plus trailer interchange; with the Smart Haul program and an electronic logging device on each truck. Operating radius 450 miles; lead driver has 1 year of commercial driving. The quote states an annual premium of $57,438.00. It is ready to send.

Verdict: Needs approval.

  • Inexperienced driver needs review. The lead driver has 1 years of commercial experience; under 2 years needs underwriter review.
  • Premium summary. 4 trucks at $15,955 per truck per year before programs, annual premium of $57,438.00 at the modeled rates.

5. Fuel haulers: The agent resubmits after fixing the errors

The agent's request. Please quote 4 tractors, for-hire, hauling oil, with federal filings. Liability limit $1,000,000; collision and comprehensive on a stated value of $165,000 per truck with a $2,500 deductible; motor truck cargo $150,000; plus trailer interchange; with the Smart Haul program and an electronic logging device on each truck. Operating radius 450 miles; lead driver has 6 years of commercial driving. The quote states an annual premium of $57,438.00. It is ready to send.

Verdict: Allowed.

  • Premium summary. 4 trucks at $15,955 per truck per year before programs, annual premium of $57,438.00 at the modeled rates.

6. Refrigerated delivery: Three trucks with refrigeration breakdown, rental reimbursement and both telematics programs

The agent's request. Please quote 3 flatbed trucks, for-hire, hauling general freight, with federal filings. Liability limit $750,000; motor truck cargo $100,000 with refrigeration breakdown; plus rental reimbursement with downtime at $100 a day; with the Smart Haul program and Snapshot ProView and an electronic logging device on each truck. Operating radius 250 miles; lead driver has 5 years of commercial driving. The quote states an annual premium of $19,404.00. It is ready to send.

Verdict: Blocked.

  • Refrigeration breakdown on a truck that is not refrigerated. Refrigeration breakdown protects the cargo of refrigerated trucks; this truck is not one.
  • Rental reimbursement without physical damage. Rental reimbursement with downtime follows a physical damage claim and the quote has no physical damage coverage.
  • Snapshot ProView with an electronic logging device. Snapshot ProView is for trucks without an electronic logging device; this quote has one.

7. Refrigerated delivery: The agent resubmits after fixing the errors

The agent's request. Please quote 3 refrigerated trucks, for-hire, hauling general freight, with federal filings. Liability limit $750,000; collision and comprehensive on a stated value of $125,000 per truck with a $1,000 deductible; motor truck cargo $100,000 with refrigeration breakdown; plus rental reimbursement with downtime at $100 a day; with the Smart Haul program and an electronic logging device on each truck. Operating radius 250 miles; lead driver has 5 years of commercial driving. The quote states an annual premium of $38,137.50. It is ready to send.

Verdict: Allowed.

  • Premium summary. 3 trucks at $14,125 per truck per year before programs, annual premium of $38,137.50 at the modeled rates.

Narration transcript

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The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares a commercial truck insurance quote: the truck type, the liability limit, physical damage, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the coverage and eligibility rules and returns a verdict, every reason, a line-item quote and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote 4 tractors, for-hire, hauling oil, with federal filings. Liability limit $750,000; collision and comprehensive on a stated value of $165,000 per truck. The rest of the request is on screen. The quote states an annual premium of $62,540.00.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with three findings and one approval, all in one answer. A liability limit of $750,000 is below the federal minimum of $1,000,000 for this for-hire operation and cargo. Non-trucking liability is only for a truck under permanent lease to a motor carrier, with no filings and no trailer interchange. The quote states an annual premium of $62,540.00; the modeled rates give $56,286.00.
  6. The validator returned three blocking findings and one approval in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for stated premium that must equal the discounted premium, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the liability limit to 1,000,000 and the stated annual premium to $57,438.00. It removes the non-trucking liability.
  10. It calls the validator again.
  11. Not blocked, but held for a person.
  12. The validator also returns the line-item quote. It starts with Base rate: tractor (illustrative rate) and Liability; the other four lines are on screen.
  13. The three blocking findings are cleared; one approval remains for a person: inexperienced driver needs review.
  14. The agent resubmits once more.
  15. The revised request. It changes the lead driver experience to 6 years.
  16. It calls the validator once more.
  17. This time the validator clears it.
  18. The validator also returns the line-item quote. It starts with Base rate: tractor (illustrative rate) and Liability; the other four lines are on screen.
  19. The earlier finding is cleared, and the validator's total, $57,438.00, matches the quote.
  20. Four problems caught in one call, fixed in two passes, and a clean $57,438.00 quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.