Predictika · Security screening orders

An AI sales agent's Rapiscan X-ray inspection order, checked before it goes out

An AI sales agent prepares an order for a customer that wants Rapiscan X-ray baggage and parcel inspection systems: a model, single or dual view, the install site and power supply, detection software, roller sections and a cart, a warranty term, a service plan and any export. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the product line and returns a verdict and every reason.

Scope: Rapiscan X-ray baggage and parcel inspection systems: model, view, tunnel fit, site, power, software, options, warranty, service, export and discount (illustrative prices). See everything this validator covers

This validator models Rapiscan X-ray inspection system orders, not just the scenarios shown below.

  • Model, view and fit — the nine models from the 618XR HR to the 632XR, which of them are dual-view, the tunnel size of each and whether the largest item on the order fits it.
  • Site, power and software — where each model can be installed (checkpoint, mail room or cargo hall), the 230 V supply the large systems need, and the iCMORE detection software that goes with the dual-view models.
  • Options, term and approvals — roller sections and the mobile cart, warranty and service terms and plans, export licenses, volume and discount limits, and the approval levels for the order as a whole.

Any Rapiscan inspection system order that touches these rules is in scope — not only the scenarios pictured here. Not covered: cargo and vehicle inspection portals, walk-through metal detectors and other OSI Systems products. Public versus modeled: the model names, the iCMORE software name and the 628DV tunnel size follow Rapiscan's public pages; the other tunnel sizes, the dual-view and site rules, the power, roller, cart, term and service rules, the approval thresholds and every price are modeled by Predictika and are not published by Rapiscan or OSI Systems. The prices are illustrative.

The AI sales agentBuilds the inspection system order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

6 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      

        
        
        
      

      
Waiting for the call.

      
    

  

  
  

    
Where rules-based CPQ gets it wrong
Click to expand
    
Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

    
What the validator caughtTypical rules-based CPQPredictika
Options that depend on the modelOnly with care
Dual view, iCMORE, the cart, the roller limit and the site each depend on which model was chosen, so every option needs a rule that looks at the model in another field.		The model and every option are fields of one order and are checked together on every call.
Whether the item fits the tunnelOnly with workarounds
The tunnel size depends on the model, so a stored table or a script has to look it up and compare it with the largest item on the order.		The tunnel size is computed inside the validator and compared with the item on every call.
Terms and approvals that cross fieldsOnly with workarounds
The Full plan needs a two-year term, a term above three years needs approval, an export needs a license and a volume above ten systems needs review, each usually enforced in a different place.		Each block and each approval is a finding of the same call, listed together.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the order is saved or a step is completed, so a rep often fixes one error and meets the next.		All findings come back together, whatever order the choices arrived in.

  

  

    
What this validator catches: findings from its test cases
Click to expand
    
Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the order; approval findings need a person to sign off; everything else is computed.

    
1The 620DV, 628DV and 920DX are dual-view/dual-energy models; the order lists single view.
2This model is a single-view system; dual view is a feature of the DV and DX models.
3Items up to 700 mm wide are on the order, which is wider than the tunnel of the chosen model.
4Items up to 250 mm tall are on the order, which is taller than the tunnel of the chosen model.
5The 628DV and 632XR are large-tunnel cargo and pallet systems and are not placed at a passenger checkpoint.
6A cargo hall installation needs the 628DV or 632XR; the chosen model is a small or medium tunnel system.
7The 628DV and 632XR need a 230 V supply; the order lists 120 V.
8ICMORE detection software is offered with the DV and DX dual-view models only.
93 roller sections are above the number this model takes (2 for small, 4 for large tunnels).
10The mobile cart is offered for the small tunnel models only.
11Warranty and service terms run from 1 to 5 years; the order has 6.
12A warranty and service term of 6 years is longer than 3 years and needs approval.
13The Full service plan is sold for terms of two years or more.
14An export order needs the export license on file; the order has none.
15An order covers 1 to 20 systems; the order has 21.
16An order of 21 systems is above 10 and needs sales director review.
17An order covers 1 to 20 systems; the order has 0.
18A discount of 12 percent is above 8 percent and needs sales director approval.
19A discount of 21 percent is above the 20 percent limit.
20A warranty and service term of 4 years is longer than 3 years and needs approval.
21An order of 11 systems is above 10 and needs sales director review.
22Items up to 1,200 mm wide are on the order, which is wider than the tunnel of the chosen model.
23A discount of 15 percent is above 8 percent and needs sales director approval.
24A warranty and service term of 5 years is longer than 3 years and needs approval.
25An order of 12 systems is above 10 and needs sales director review.
26Items up to 301 mm tall are on the order, which is taller than the tunnel of the chosen model.

  

  

    
Scenarios and results
Click to expand
    
The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

    
1. Large-tunnel system, site and software: A 632XR order at a passenger checkpoint on 120 V, with dual view, iCMORE, a cart and a 1,200 mm wide item

    
The agent's request. Please quote 2 Rapiscan 632XR systems for a passenger checkpoint. Include dual view, a 120 V supply, items up to 1,200 mm wide and 150 mm tall, iCMORE detection software, the mobile cart and a 1 year warranty and service term with the Basic service plan. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Single-view models cannot be ordered with dual view. This model is a single-view system; dual view is a feature of the DV and DX models.
    • 
      
  • Item wider than the tunnel. Items up to 1,200 mm wide are on the order, which is wider than the tunnel of the chosen model.
    • 
      
  • Large tunnel models do not go at a checkpoint. The 628DV and 632XR are large-tunnel cargo and pallet systems and are not placed at a passenger checkpoint.
    • 
      
  • Large models need 230 V. The 628DV and 632XR need a 230 V supply; the order lists 120 V.
    • 
      
  • iCMORE needs dual view. ICMORE detection software is offered with the DV and DX dual-view models only.
    • 
      
  • Cart for small models only. The mobile cart is offered for the small tunnel models only.
    • 
    

    
2. Large-tunnel system, site and software: The agent resubmits after fixing the errors

    
The agent's request. Please quote 1 Rapiscan 628DV system for a cargo hall. Include dual view, a 230 V supply, items up to 900 mm wide and 900 mm tall, iCMORE detection software, 2 roller sections and a 1 year warranty and service term with the Basic service plan. It is ready to send.

    
Verdict: Allowed.

    
3. Export order, plan and volume: An export order for 12 620XR systems with the Full service plan on a one-year term and three roller sections

    
The agent's request. Please quote 12 Rapiscan 620XR systems for a mail room. Include single view, a 120 V supply, items up to 500 mm wide and 150 mm tall, 3 roller sections, a 1 year warranty and service term with the Full service plan and delivery for export. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Too many roller sections. 3 roller sections are above the number this model takes (2 for small, 4 for large tunnels).
    • 
      
  • Full service plan needs two years. The Full service plan is sold for terms of two years or more.
    • 
      
  • Export needs a license on file. An export order needs the export license on file; the order has none.
    • 
      
  • Large volume needs approval. An order of 12 systems is above 10 and needs sales director review.
    • 
    

    
4. Export order, plan and volume: The agent resubmits after fixing the errors

    
The agent's request. Please quote 10 Rapiscan 620XR systems for a mail room. Include single view, a 120 V supply, items up to 500 mm wide and 150 mm tall, 2 roller sections, a 2 year warranty and service term with the Full service plan, delivery for export and the export license on file. It is ready to send.

    
Verdict: Allowed.

    
5. Dual-view system, fit and term: A 620DV order for a cargo hall with single view, a 250 mm tall item and a six-year term

    
The agent's request. Please quote 1 Rapiscan 620DV system for a cargo hall. Include single view, a 120 V supply, items up to 550 mm wide and 250 mm tall and a 6 year warranty and service term with the Basic service plan. It is ready to send.

    
Verdict: Blocked.

    
    
      
  • Dual-view models need dual view. The 620DV, 628DV and 920DX are dual-view/dual-energy models; the order lists single view.
    • 
      
  • Item taller than the tunnel. Items up to 250 mm tall are on the order, which is taller than the tunnel of the chosen model.
    • 
      
  • Cargo hall needs a large tunnel. A cargo hall installation needs the 628DV or 632XR; the chosen model is a small or medium tunnel system.
    • 
      
  • Warranty 1 to 5 years. Warranty and service terms run from 1 to 5 years; the order has 6.
    • 
      
  • Warranty term above 3 years needs approval. A warranty and service term of 6 years is longer than 3 years and needs approval.
    • 
    

    
6. Dual-view system, fit and term: The agent resubmits after fixing the errors

    
The agent's request. Please quote 1 Rapiscan 620DV system for a passenger checkpoint. Include dual view, a 120 V supply, items up to 550 mm wide and 180 mm tall and a 3 year warranty and service term with the Basic service plan. It is ready to send.

    
Verdict: Allowed.

  

  

    
Narration transcript
Click to expand
    
The text of the narrated walkthrough, step by step.

    
    
      
  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order for a customer that wants Rapiscan X-ray baggage and parcel inspection systems: a model, single or dual view, the install site and power supply, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the product line and returns a verdict and every reason.
    2. 
      
  2. I will start with the first request by the agent.
    3. 
      
  3. The agent says. Please quote 2 Rapiscan 632XR systems for a passenger checkpoint. Include dual view, a 120 V supply, items up to 1,200 mm wide and 150 mm tall, iCMORE detection software. The rest of the request is on screen.
    4. 
      
  4. Before it goes out, the agent calls the validator.
    5. 
      
  5. Blocked, with six findings, all in one answer. This model is a single-view system; dual view is a feature of the DV and DX models. Items up to 1,200 mm wide are on the order, which is wider than the tunnel of the chosen model. The 628DV and 632XR are large-tunnel cargo and pallet systems and are not placed at a passenger checkpoint. The other three are on screen.
    6. 
      
  6. The validator returned six blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the order are checked against each other.
    7. 
      
  7. What this shows: for whether the item fits the tunnel, a rules-based CPQ can do this only with workarounds.
    8. 
      
  8. Now the agent resubmits.
    9. 
      
  9. The corrected request. It changes the model to 628DV, the quantity to 1, the install site to cargo hall and the supply voltage to 230 V. Two more changes are on screen. It removes the mobile cart.
    10. 
      
  10. It calls the validator again.
    11. 
      
  11. This time the validator clears it.
    12. 
      
  12. All six earlier findings are cleared.
    13. 
      
  13. Six problems caught in one call, fixed in one pass, and a clean order. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.
    14.