Predictika · Commercial combi oven orders

An AI sales agent's combi oven order, checked before it goes out

An AI sales agent prepares an order for commercial combi ovens: model line, size, fuel and voltage, racks, supports, accessories and the weight and capacity figures it states on the quote. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the catalog rules and returns a verdict, every reason and the figures it computed.

Scope: iCombi Pro and iCombi Classic orders: sizes XS to 20-full, electric and gas, rack packages, supports, Combi-Duo stacks, accessories and stated weight and capacity. See everything this validator covers

This validator models iCombi Pro and iCombi Classic orders as listed in the 2023 US catalog, not just the scenarios shown below.

  • Model and power — iCombi Classic starts at size 6-half, XS is an electric iCombi Pro size, and each fuel offers a limited set of voltages and phases; a few voltages are marked special-order and go to a person for approval.
  • Options and accessories — the mobile oven rack package, integrated fat drain, SecurityLine, HeavyDutyLine, MarineLine, UltraVent hoods, VarioSmoker, spit and sheet pan adapters each carry their own availability rules by size, support and rack type.
  • Supports and Combi-Duo stacks — stands and bases are offered per size and version (standard, casters, anchoring); a Combi-Duo needs a catalog kit for the exact lower and upper unit pair, and the water filtration cartridge system depends on how many units are served.
  • Stated figures — the total unit weight and sheet pan capacity written on the quote are compared with the catalog values for the quoted units, and the pans needed per batch are compared with the capacity.

Any iCombi Pro or Classic order that touches these rules is in scope — not only the scenarios pictured here. Not covered: prices (the catalog read is the no-price edition, so this validator produces no price build-up or line-item quote), iVario, the feature and software pages of the catalog, installation-site conditions and regional or later catalog editions.

The AI sales agentBuilds the combi oven order from the conversation and says it is ready.
Predictika validatorChecks every rule at once and returns the verdict, each finding, and the computed figures.

7 scenarios in 3 groups · each group runs from the agent’s first attempt to the outcome · click one to switch

What the agent proposes

The AI sales agent says

Illustrative agent statement. The validator receives the structured request below.

Proposing agent: AI sales agent (scripted)

Before sending, the agent must call Recorded run

Predictika validator


      
Waiting for the call.

Where rules-based CPQ gets it wrong

Click to expand

Our assessment of what a typical rules-based CPQ (product rules, price rules and validation rules, as in Salesforce CPQ) does with the same cases. It is a judgment about effort and reliability, not a claim that nothing can be built.

What the validator caughtTypical rules-based CPQPredictika
Options that exist only for some sizes and supportsOnly with care
A product rule per option and size. It works, but every new accessory or size is another set of rules to maintain.
The size, support, rack and every accessory are in one request and every pairing is checked together.
A rack package that a tabletop unit needs before mobile racks workOnly with workarounds
The requirement depends on a choice on one line and a different choice on another, so it needs cross-line rules that interact with the rest.
Every choice is in one request, so the conflict is found whichever order the choices arrive in.
Capacity and weight that must match what the quote statesOnly with care
The totals depend on the unit count, size and model line; each combination needs its own calculation and comparison.
Weight and capacity are computed on every call and compared with the figures the quote states and with the pans needed.
A filter system that depends on how many units it servesOnly with care
The limit depends on the unit count and on whether a stack is a full-size Combi-Duo; that is a derived total the rules have to maintain.
The unit count is computed from the order and checked against the filter choice on every call.
Every problem returned in one answerOnly with workarounds
Rules tend to fire as the order is saved or a step is completed, so a rep often fixes one error and meets the next.
All findings come back together, whatever order the choices arrived in.

What this validator catches: findings from its test cases

Click to expand

Every rule is checked on every call, in any order the choices arrive; one problem never hides another. Blocking findings stop the quote; approval findings need a person to sign off; everything else is computed.

1ICombi Classic is not offered in size XS; size XS is an iCombi Pro size.
2Size XS is offered as an electric unit only; there is no gas XS model.
3This electric model is not offered at the selected voltage and phase.
4Gas models run on single-phase power only, at 120 V on half sizes and at 208 or 240 V on every size; the selected voltage is not offered.
5The 20-half size liquid-gas model is listed at 120 V only, not at 208 or 240 V.
6Left-side door hinges are available on tabletop units only; the 20-size floor units have right-side hinges.
7The mobile oven rack package is not available for size XS.
8A tabletop unit needs the mobile oven rack package (mobile rack and run-in rail) before mobile racks can be used.
9The mobile oven rack package is offered for tabletop sizes 6-half to 10-full only.
10The integrated fat drain is not available for size XS.
11The integrated fat drain on sizes 6-half to 10-full needs Stand II, Stand IV or a leveling kit.
12HeavyDutyLine, SecurityLine and the lockable control panel are not available for size XS.
13SecurityLine and the lockable control panel are available only with right-side door hinges.
14MarineLine is described for electric units; it is not offered on a gas model.
15The selected voltage is marked as a special-order item in the catalog voltage table; a person should confirm availability and lead time.
16A MarineLine tabletop unit must be screwed to a securable stand; choose a support in its anchoring (MarineLine) version.
17The selected stand or base is not offered for this size of cooking system.
18The selected support is not offered in the chosen version (standard, casters or anchoring).
19Lateral impact protection is a HeavyDutyLine accessory and the quote has no HeavyDutyLine.
20Lateral impact protection on sizes 6-half to 10-full can be used only in combination with Stand II.
21UltraVent and UltraVent Plus recirculating hoods are available for electric cooking systems only.
22The catalog lists no UltraVent or UltraVent Plus hood for the 20-size floor units.
23The VarioSmoker is not available for size XS.
24The lamb and suckling pig spit is for sizes 10-half, 10-full, 20-half and 20-full.
25Full size sheet pan adapters are offered for sizes 6-full and 10-full only.
26The quote has 4 full size sheet pan adapters; hinging racks take at most 3 on size 6-full and 5 on size 10-full.
27The quote has 6 full size sheet pan adapters; hinging racks take at most 3 on size 6-full and 5 on size 10-full.
28Several full size sheet pan adapters can be combined on hinging racks only, not on mobile racks.
29The catalog lists no Combi-Duo kit for this lower and upper unit combination.
30A recirculating hood on a Combi-Duo is for electric cooking systems and the upper unit is gas.
31The single cartridge water filtration system serves one or two units and not a full-size Combi-Duo; this order needs the double cartridge system.
3221 sheet pans are needed per batch; the quoted units hold 20.
33The quote states a total unit weight of 560 lb; the quoted units weigh 574 lb.
34The quote states room for 18 sheet pans; the quoted units hold 20.

Scenarios and results

Click to expand

The recorded result of the validator for each scenario on this page: the request the AI agent sent, the verdict, and every finding, in the order they appear above.

1. Mobile racks: A tabletop order with mobile racks and no rack package

The agent's request. Please quote 2 x iCombi Pro 10-half electric cooking systems on 208 V three-phase power, on Stand II, with mobile racks, for a kitchen that needs 16 sheet pans per batch. The quote states a total unit weight of 574 lb and room for 20 sheet pans. It is ready to send.

Verdict: Blocked.

  • Mobile rack needs the rack package. A tabletop unit needs the mobile oven rack package (mobile rack and run-in rail) before mobile racks can be used.

2. Mobile racks: The agent resubmits after fixing the errors

The agent's request. Please quote 2 x iCombi Pro 10-half electric cooking systems on 208 V three-phase power, on Stand II, with mobile racks and the mobile oven rack package, for a kitchen that needs 16 sheet pans per batch. The quote states a total unit weight of 574 lb and room for 20 sheet pans. It is ready to send.

Verdict: Allowed.

  • Order summary. 2 cooking system(s) in the order, 574 lb in total, room for 20 sheet pans per batch.

3. Filter and capacity: Three ovens on a single filter cartridge, with a kitchen that needs 32 pans per batch

The agent's request. Please quote 3 x iCombi Pro 10-half electric cooking systems on 208 V three-phase power, on Stand II, with the single cartridge system, for a kitchen that needs 32 sheet pans per batch. The quote states a total unit weight of 861 lb and room for 30 sheet pans. It is ready to send.

Verdict: Blocked.

  • Single filter cartridge too small. The single cartridge water filtration system serves one or two units and not a full-size Combi-Duo; this order needs the double cartridge system.
  • Not enough pan capacity. 32 sheet pans are needed per batch; the quoted units hold 30.

4. Filter and capacity: The agent resubmits after fixing the errors

The agent's request. Please quote 3 x iCombi Pro 10-half electric cooking systems on 208 V three-phase power, on Stand II, with the double cartridge system, for a kitchen that needs 32 sheet pans per batch. The quote states a total unit weight of 861 lb and room for 30 sheet pans. It is ready to send.

Verdict: Blocked.

  • Not enough pan capacity. 32 sheet pans are needed per batch; the quoted units hold 30.

5. Filter and capacity: The agent resubmits after fixing the errors

The agent's request. Please quote 4 x iCombi Pro 10-half electric cooking systems on 208 V three-phase power, on Stand II, with the double cartridge system, for a kitchen that needs 32 sheet pans per batch. The quote states a total unit weight of 1,148 lb and room for 40 sheet pans. It is ready to send.

Verdict: Allowed.

  • Order summary. 4 cooking system(s) in the order, 1,148 lb in total, room for 40 sheet pans per batch.

6. Gas power and weight: A Classic gas oven on three-phase power with a wrong stated weight

The agent's request. Please quote 1 x iCombi Classic 6-full natural gas cooking system on 208 V three-phase power, for a kitchen that needs 6 sheet pans per batch. The quote states a total unit weight of 333 lb and room for 6 sheet pans. It is ready to send.

Verdict: Blocked.

  • Voltage not offered for this gas model. Gas models run on single-phase power only, at 120 V on half sizes and at 208 or 240 V on every size; the selected voltage is not offered.
  • Stated weight differs from the quote. The quote states a total unit weight of 333 lb; the quoted units weigh 324 lb.

7. Gas power and weight: The agent resubmits after fixing the errors

The agent's request. Please quote 1 x iCombi Classic 6-full natural gas cooking system on 208 V single-phase power, for a kitchen that needs 6 sheet pans per batch. The quote states a total unit weight of 324 lb and room for 6 sheet pans. It is ready to send.

Verdict: Allowed.

  • Order summary. 1 cooking system(s) in the order, 324 lb in total, room for 6 sheet pans per batch.

Narration transcript

Click to expand

The text of the narrated walkthrough, step by step.

  1. Welcome to a demo of Predictika's Validator. An AI sales agent prepares an order for commercial combi ovens: model line, size, fuel and voltage, and more. Before it goes out, the agent sends it to Predictika, which checks it against a declarative model of the catalog rules and returns a verdict, every reason and the figures it computed.
  2. I will start with the first request by the agent.
  3. The agent says. Please quote 3 x iCombi Pro 10-half electric cooking systems on 208 V three-phase power, on Stand II, with the single cartridge system. The quote states a total unit weight of 861 lb and room for 30 sheet pans. The rest of the request is on screen.
  4. Before it goes out, the agent calls the validator.
  5. Blocked, with two findings, all in one answer. The single cartridge water filtration system serves one or two units and not a full-size Combi-Duo; this order needs the double cartridge system. 32 sheet pans are needed per batch; the quoted units hold 30.
  6. The validator returned two blocking findings in one answer. A check that reads one field at a time would pass most of this; it shows only when the choices in the quote are checked against each other.
  7. What this shows: for capacity and weight that must match what the quote states, a rules-based CPQ is error-prone for this.
  8. Now the agent resubmits.
  9. The corrected request. It changes the water filtration to double cartridge system.
  10. It calls the validator again.
  11. Still blocked, with one finding, all in one answer. 32 sheet pans are needed per batch; the quoted units hold 30.
  12. One finding cleared. Still blocking: not enough pan capacity.
  13. The agent resubmits once more.
  14. The revised request. It changes the quantity to 4, the stated total unit weight to 1,148 and the stated sheet pan capacity to 40.
  15. It calls the validator once more.
  16. This time the validator clears it.
  17. The earlier finding is cleared, and the validator's figure matches the quote.
  18. Two problems caught in one call, fixed in two passes, and a clean quote. That is the value of Predictika's validator: catching mistakes before they reach the customer. Now you can try the other scenarios yourself.